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Last updated: May 2026

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66 software options

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Sponsored

Twilio

4.4

(501)

5

307

4

136

3

26

2

10

1

22

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Build, Scale, and Operate Customized Communication Solutions

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Read more about Twilio

Users also considered

Bitrix24

4.2

(989)

5

456

4

354

3

120

2

29

1

30

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All in one business management workspace

Bitrix24 #1 free CRM, contact and call center software used by over 12 million companies. 100% free for unlimited users. Cloud and open source.

Read more about Bitrix24

Users also considered

Agile CRM

4.1

(524)

5

250

4

163

3

62

2

21

1

28

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

Read more about Agile CRM

Users also considered

Nvoip

(0)

Connecting businesses and customers.

Nvoip is a communication platform that helps businesses communicate better with their customers.

Read more about Nvoip

Users also considered

SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

Read more about SOGEDES.X

Users also considered

Office24by7

(0)

All-in-One Office Automation Solutions

Office24by7 Contact Center solution centralizes voice, SMS, email, and WhatsApp communication in one platform. It provides real-time visibility into interactions, supports workflow automation, and helps teams deliver consistent, responsive customer engagement across channels.

Read more about Office24by7

Users also considered

comdesk

(0)

comdesk is call center software to aid customer service

AI-powered Contact Center with smart call routing, real-time analytics & CRM integration for optimized business telephony.

Read more about comdesk

Users also considered

ICTContact

(0)

Open source asterisk based contact center software

ICTContact is open source asterisk-based unified communications contact center software solution supporting progressive dialing, preview dialing, and manual dialing support.

Read more about ICTContact

Users also considered

Flip CX

(0)

Cost-saving automation for inbound calls

Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.

Read more about Flip CX

Users also considered

Pod AI

(0)

AI-enabled phone answering and voice automation solution

AI-powered contact center platform that automates inbound and outbound calls with natural voices, 30+ languages, and seamless CRM integration.

Read more about Pod AI

Users also considered

Personalized Agent Intelligent Routing (PAIR)

(0)

AI-enabled automated call routing software

PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

Read more about Personalized Agent Intelligent Routing (PAIR)

Users also considered

CommBox

(0)

Cloud-based contact center and customer service solution

CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

Read more about CommBox

Users also considered

Verascape

(0)

Customer service and order tracking solution for businesses

Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

Read more about Verascape

Users also considered

Go4Clients

(0)

Platform for automating customer communication

Go4Clients is a digital communication platform that allows companies to automate their customer interactions.

Read more about Go4Clients

Users also considered

Conversational AI Platform

(0)

Cloud-based chatbot and voicebot builder

Streamline your contact center operations with AI-powered automation

Read more about Conversational AI Platform

Users also considered

Cintrix

(0)

Cloud-based contact center solution

Cintrix is an all-in-one customer interaction platform that integrates multiple communication channels into a unified interface. The system consolidates calls, SMS, email, and chatbot support to create a seamless experience for both support teams and customers.

Read more about Cintrix

Users also considered

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