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Best Free Contact Center Software

38 software options

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3CX

4.5
(237)

3CX communications system. Web & mobile apps (Android, iOS)

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Free
Pricing is based on the number of concurrent calls, including internal and external calls. The Standard edition is free for the first year.

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Freshcaller

3.8
(24)

Modern Phone System for customer support & sales

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Free
Sprout - Free Blossom - $15 per agent per month (paid yearly) and $19 per agent per month (paid monthly) Garden - $29 per agent per month (paid yearly) and $39 per agent per month (paid monthly) Estate - $45 per agent per month (paid yearly) and $59 per agent per month (paid monthly) Forest - $69 per agent per month (paid yearly) and $99 per agent per month (paid monthly)

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Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

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Free
$1.75/month for a local DID $2.00/month for a toll-free DID $0.02/minute for inbound & outbound calls (USA/CAN) $0.02/session for live customer chats $0.10/GB of screen recording storage No monthly subscription fee.

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LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

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Free
14-day free trial, no credit card required. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket + Chat: $29/agent/month All-inclusive: $39/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.

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Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

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Free
● Free - up to 3 users, forever! ● Standard - $14/agent/month ● Professional - $23/agent/month ● Enterprise - $40/agent/month

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DialerAI

(0)

Predictive dialer solution for call centers

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Free
$199/month for 5 agents $399/month for 10 agents $999/month for 50 agents $1799/month for 100 agents

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Bitrix24

4.0
(473)

100% free CRM, collaboration and communication tool suite

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Free
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Special Plans: Start+: $24/month for 2 users CRM+: $69/month for 6 users Project+: $69/month for 24 users Business Plans: Standard: $99/month Professional: $199/month

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CommBox

(0)

Cloud-based contact center and customer service solution

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Free
Contact CommBox for pricing details.

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Agile CRM

4.2
(407)

Sales and marketing CRM for growing businesses

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Free
FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)

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Ring4

4.5
(15)

Second phone number app for texting and calling

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Free
Contact Ring4 for more details

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wolkvox

4.7
(44)

Communication management system for contact centers

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Free
Contact Microsyslabs for pricing details.

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Mint Service Desk

4.8
(10)

IT service desk and asset management solution

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Free
Free for up to 50 agents.

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SparkTG VCC

5.0
(4)

Top Contact Center solution that ensures your business grows

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Free
Pricing is extremely competitive and as apt considering product offering

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Servetel

4.0
(1)

Communication management solution

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Free
Contact Servetel Communications for pricing details.

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Apptivo

4.4
(560)

CRM for managing customer accounts

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Free
Starts at just $10/user/month - all apps included, no gimmicks.

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VICIdial

4.7
(249)

Open source call center software with predictive dialer

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Free
Software is free, while the hosted service (VICIhost) is available at several price points including the following examples: $1,000 initial server provisioning fee (also includes 1st month of hosting) $500 server provisioning fee for each additional server (includes 1st month of hosting) $400 per server per month hosting fee (after first month) plus cost of minutes. See website pricing for more detailed breakdown of current costings.

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CallHippo

4.2
(289)

Cloud Based phone system for sales, support & growing teams

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Free
Bronze plan: $14 per user per month Silver plan: $24 per user per month Platinum plan: $35 per user per month

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Bria

4.3
(89)

VoIP communication and collaboration management solution

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Free
Bria offers annual pricing plans • Bria Solo free - $0 • Bria Solo - $2.95/user/month • Bria Team Standard - $4.95 /user/month • Bria Team Pro - $9.95 /user/month

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Channels

4.8
(36)

Power up your customer service

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Free
Channels offers a seven day free trial, with no credit card required. Once the trial ends you'll be able to choose one of three plans: - FREE plan, where you'll get a bunch of features and 3 users - PLUS, which costs $29/monthly ($24 annually), which already includes 3 users. Additional one costs $10/monthly ($8 annually) - ADVANCED, which costs $75/monthly ($62) and already included 5 users. Additional one costs $20 ($16 annually)

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ZIWO

4.6
(37)

API Based cloud contact center software with CRM Integration

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Free
$109/agent/month billed quarterly. Includes all ZIWO features.

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User.com

4.7
(32)

The engine of growth. An all in one solution for user data.

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Free
User.com has a completely flexible pricing. You are able to choose the features you actually need. The exact price is calculated based on the number of contacts you have in your database and the features you choose.

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CallFire

4.5
(24)

Telephony and call center app

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Free
LITE $99 /month 2500 minutes/texts STARTUP $199 /month 5500 minutes/texts PRO $599 /month 20000 minutes/texts Pay as You Go: 5 cent per minute/ text

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Ringba

5.0
(13)

Cloud-based inbound call tracking software

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Free
Ringba is offered across three pricing plans, outlined below. A free trial is available. Basic: Available for free Premium: $99 per month Enterprise: Contact Ringba directly for pricing information.

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ClickPoint

4.6
(19)

Lead Management for Call Centers and Sales Teams

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Free
For just $65 a month your sales agents get integrated dialing, custom reporting, scoreboards, email marketing, email nurturing, contacts, calendar, lead routing, DNC rules, sales scripts, and more.

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OXON

4.9
(14)

Cloud-based contact center management software

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Free
OXON offers two pricing tiers. Business: $39 per user/month Enterprise: $69 per user/month

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