App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Customer Communications Management Software for Large Enterprises (2026) - Page 3
Last updated: March 2026
262 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automate requests and deliver effortless experiences
Read more about ServiceNow Customer Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based reputation management software
Read more about Kenect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Customer Communication for Sales & Support Teams
Read more about JustCall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The shortest path to revenue.
Read more about 11Sight
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for sending SMS, WhatsApp, and Viber messages
Read more about Messente
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omni-Channel Customer Relationship Management
Read more about Nextiva Contact Center
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Customer Service Software For Customer-First Brands
Read more about Kustomer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one B2B sales platform for WhatsApp
Read more about Rasayel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer communication platform
Read more about Zipteams
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based customer relationship management (CRM) solution
Read more about Upnify CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Discover the future of customer engagement
Read more about Zoho SalesIQ
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 SMS Marketing Service for Businesses
Read more about Mobile Text Alerts
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Platform that supports various social and messaging channels
Read more about Chaty
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI for customer service to sell more and serve better
Read more about Zenvia
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat software for modern messaging
Read more about Freshchat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The first minute makes or breaks the customer experience.
Read more about respond.io
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
THE one tool for onboarding, engagement & customer support
Read more about Froged
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
World's 1st FaaS(FOSS+SaaS)
Read more about OneHash CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Exceptional guest communication for vacation rentals
Read more about RueBaRue
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communications management software
Read more about WeBee
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Send and Done!
Read more about Dexatel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business text messaging for teams
Read more about Heymarket
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Empower Frontline Workers With Business Text Messaging
Read more about Statflo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smith.ai: A superior 24/7 customer engagement solution.
Read more about Smith.ai