App comparison
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Customer Experience Software
Last updated: April 2026
109 software options
Sponsored
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Pipedrive
5
1.9K
4
888
3
138
2
34
1
27
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Read more about Pipedrive
Zoho CRM Plus
5
37
4
26
3
5
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Customer Experience platform
Read more about Zoho CRM Plus
SurveySparrow
5
70
4
39
3
7
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for creating and managing feedback and surveys
Read more about SurveySparrow
Alchemer
5
210
4
76
3
22
2
7
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management and online survey platform
Read more about Alchemer
Sogolytics
5
537
4
170
3
18
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Read more about Sogolytics
Survicate
5
69
4
25
3
4
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collect, analyze, and act on customer feedback
Read more about Survicate
Waitwhile
5
48
4
10
3
5
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Waitlist app & queue management system for every business
Read more about Waitwhile
Zoho Desk
5
1.3K
4
766
3
119
2
13
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Zoho CRM
5
3.5K
4
2.3K
3
782
2
171
1
81
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Read more about Zoho CRM
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
SurveyLegend
5
633
4
287
3
36
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mobile-friendly survey management platform
Read more about SurveyLegend
AnyRoad
5
2
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Make every experience count.
Read more about AnyRoad
NiceJob
5
180
4
18
3
2
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation marketing with reviews, social & SEO tools
Read more about NiceJob
Groove
5
56
4
25
3
3
2
3
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based helpdesk solution for small businesses
Read more about Groove
Smile.io
5
60
4
5
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Points, VIP & Referrals. Attract & retain loyal customers.
Join thousands of Shopify Plus businesses accelerating growth through modern loyalty programs. Optimized for Shopify at scale.
Read more about Smile.io
Kommo
5
116
4
50
3
15
2
6
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Messenger-based sales tool for SMBs and entrepreneurs
Read more about Kommo
Hotjar
5
366
4
155
3
15
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
Read more about Hotjar
re:spondelligent
5
11
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered review management platform
Read more about re:spondelligent
Creatio CRM
5
106
4
23
3
2
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
New era CRM to manage all customer and operational workflows
Read more about Creatio CRM
allswers
5
11
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee engagement platform
Read more about allswers
Qualaroo
5
14
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful Survey And Feedback Management Tool
Read more about Qualaroo
SumUp
5
1K
4
284
3
83
2
29
1
63
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
POS and payments processing software
Read more about SumUp
Survey Analytica
5
11
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based survey platform
Read more about Survey Analytica
Aimtell
5
14
4
4
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web push notifications for mobile & desktop
Read more about Aimtell
