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Customer Loyalty Software with Workflow Management (2026)

Last updated: April 2026

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30 software options

Zoho CRM logo

Customer relationship management solution

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Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

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Kangaroo logo
Category Leaders

An all-in-one Loyalty and Marketing Platform for businesses.

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Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Improve every key moment along the customer journey with the world's most advanced, AI-driven platform for customer loyalty.

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Salesforce Marketing Cloud logo

Customer relationship management solution

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Salesforce Marketing Cloud is a comprehensive marketing platform designed to help businesses personalize every moment of customer engagement across the entire customer lifecycle. By connecting every department through actionable data and Agentforce, the platform empowers teams to work together and build lasting customer relationships.

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AiTrillion logo

All-in-one Marketing Automation Platform

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AiTrillion is a SaaS-based Artificial Intelligence enabled, all-in-one marketing platform for eCommerce sellers.

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LS Retail logo

We make business easy

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A unified ERP + POS software solution built on Microsoft Dynamics technology that is ideal for retailers, restaurants, hotels, pharmacies and gas stations with at least 50+ employees, or multiple locations. Ideal also for companies with ambitious growth goals.

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Marsello logo

Loyalty and marketing, in-store and online.

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Customer loyalty software that works in-store and online. Drive repeat sales with a customizable loyalty and referral program that integrates seamlessly with your eCommerce and POS systems.

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GetFeedback logo

Send better surveys. Collect better feedback.

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GetFeedback is easy-to-use online survey software designed to improve response rates.

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Zoho CRM Plus logo

Unified Customer Experience platform

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Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, and customer service teams together on one platform to deliver amazing experiences across all stages of the customer journey. It helps businesses retain customers, increase their lifetime value, and turn them into

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Retently logo

Net Promoter Score & customer feedback collection

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Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

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Voucherify logo

Build promotions and loyalty programs without limits.

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Grow customer loyalty, acquire new customers, and boost revenue with targeted incentives and contextual rewards. Use powerful API & marketer-friendly dashboard to run, manage and monitor coupon, loyalty, and referral programs.

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Spendgo logo

Loyalty marketing software

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Loyalty marketing platform built for businesses of all sizes that lets you reach your customers in-store, online, or via mobile.

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Apex Loyalty logo

Channel & employee loyalty management

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Apex Loyalty is a loyalty marketing & incentive automation tool designed to help businesses engage & communicate with channel partners to drive brand advocacy

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Modisoft logo

All-in-one POS and back office solution

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Modisoft is an all-in-one POS solution that allows retail and restaurant owners to understand their business operations. Over 10,000 locations nationwide use Modisoft's in-depth reporting features to make data-driven decisions.

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Comarch Loyalty Marketing Platform logo

Powering hundreds of loyalty programs worldwide.

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No code and API-Centric Loyalty Marketing Platform that you can easily blend into any IT ecosystem with existing MarTech solutions.

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Spruce logo

Integrated ERP software for home and building suppliers.

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Spruce is a cloud-based business management and point of sale (POS) solution for home and building supply businesses. It offers end-to-end process management for sales, accounting, purchasing, rentals, manufacturing, delivery, and more from desktop and mobile devices.

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Upzelo logo

Transform one-time buyers into lifelong customers.

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Upzelo helps subscription businesses reduce churn and increase customer loyalty, through real-time data, customised offers, and feedback.

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yawave logo

Java/React-based SaaS user interaction suite

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yawave is a user interaction suite which can be easily integrated via embed code or plugins. It promotes lead generation, fan engagement, content efficiency, awareness and customer experience.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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Voyado logo

Cloud-based customer experience platform

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Voyado is a cloud-based customer experience platform that helps retail brands create hyper-relevant shopping experiences, optimize customer loyalty, and drive business growth.

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Apteco PeopleStage logo

Software for managing and automating multi-channel marketing

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Apteco PeopleStage is a campaign automation software for multi-channel marketing. It allows for real-time automation with event triggers, omnichannel orchestration, and AI-enhanced optimization. Integrating with key marketing and analytics tools, it streamlines data and workflows. Features include journey design, segmentation, campaign analysis, and contact management.

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SPREAD logo

Le logiciel pour fidéliser, convertir et animer vos clients.

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SPREAD vous permet de mettre en place un programme de fidélité à votre image : points, statuts, récompenses, animations… Stimulez les achats récurrents, valorisez vos clients et augmentez leur valeur à long terme grâce à une solution flexible et intuitive.

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Brandbassador logo

Building eCommerce brands through community-led growth.

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Club helps brands turn their communities into loyal brand advocates. By fostering authentic connections, Club empowers brands to scale word-of-mouth marketing, drive engagement, and increase revenue—all through a gamified, automated experience.

With dynamic Missions, brands can inspire members to c

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Pecan logo

AI for Business

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Pecan is designed for any data-oriented teams, ready to gain the power of AI, without relying on limited in-house or external data science resources.

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Zithara logo

Cloud-based customer relationship management (CRM) software

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ZiZithara is a cloud-based AI-driven platform that streamlines customer engagement processes for retail brands both offline and online. With a wide range of features, it helps businesses reduce customer acquisition costs, increase sales, monetize customer loyalty, and enhance customer retention.

Zithara allows businesses to segment customers based on their needs, behaviors, and demographics. This helps in creating personalized marketing campaigns and delivering targeted messages.

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