Customer Satisfaction Software with Multi-Channel Communication

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Qualtrics   

277
Experience management platform
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform. Read more about Qualtrics
Experience management platform
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform. Read more about Qualtrics

Podium   

76
Review management, reputation software, feedback & webchat
Podium is a reputation management platform that manages reviews from multiple sites for increased visibility, improved operations, & better purchase decisions. Read more about Podium
Review management, reputation software, feedback & webchat
Podium is a reputation management platform that manages reviews from multiple sites for increased visibility, improved operations, & better purchase decisions. Read more about Podium

ManageEngine SupportCenter Plus   

9
Web based customer support
SupportCenter Plus combines automated request tracking, multi-channel support, knowledge base, self service, contracts & SLA management, reporting & more. Read more about ManageEngine SupportCenter Plus
Web based customer support
SupportCenter Plus combines automated request tracking, multi-channel support, knowledge base, self service, contracts & SLA management, reporting & more. Read more about ManageEngine SupportCenter Plus

Zendesk   

2,045
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Genesys PureCloud   

73
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

GetFeedback  

36
Send better surveys. Collect better feedback.
GetFeedback is easy-to-use online survey software designed to improve response rates. Read more about GetFeedback
Send better surveys. Collect better feedback.
GetFeedback is easy-to-use online survey software designed to improve response rates. Read more about GetFeedback

Survicate  

24
The fastest way to collect feedback from customers
Measure satisfaction of your customers using surveys on different touchpoints. Read more about Survicate
The fastest way to collect feedback from customers
Measure satisfaction of your customers using surveys on different touchpoints. Read more about Survicate

WizVille  

1
All-in-one customer feedback management platform
Mesurez et améliorez la satisfaction de vos clients en temps réel, à toutes les étapes du parcours client. Read more about WizVille
All-in-one customer feedback management platform
Mesurez et améliorez la satisfaction de vos clients en temps réel, à toutes les étapes du parcours client. Read more about WizVille
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