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27 apps

Simplesat   

57
Simple customer satisfaction surveys for SMBs
Simplesat is a cloud-based customer satisfaction survey solution which lets users setup one-click satisfaction surveys and distribute them to their customers. Users can embed CSAT surveys in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email. Read more about Simplesat
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Simple customer satisfaction surveys for SMBs
Simplesat is a cloud-based customer satisfaction survey solution which lets users setup one-click satisfaction surveys and distribute them to their customers. Users can embed CSAT surveys in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email. Read more about Simplesat
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Zendesk   

2,394
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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GetMoreReviews   

110
Review generation & reputation monitoring tool
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online… Read more about GetMoreReviews
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Review generation & reputation monitoring tool
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online… Read more about GetMoreReviews
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LiveAgent   

936
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Refiner   

3
User feedback & customer survey software for SaaS
Refiner is a user feedback & customer survey software built specifically for SaaS companies. We help data driven SaaS teams better understand their users, measure customer satisfaction (NPS, CSAT), or research what to build next. Read more about Refiner
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User feedback & customer survey software for SaaS
Refiner is a user feedback & customer survey software built specifically for SaaS companies. We help data driven SaaS teams better understand their users, measure customer satisfaction (NPS, CSAT), or research what to build next. Read more about Refiner
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elevio   

26
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
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Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
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Grab Your Reviews   

2
Reputation management software for handling customer reviews
Grab Your Reviews is a reputation management software designed to help businesses collect, handle, and share clients’ reviews across corporate websites and social media platforms. Managers can respond to reviews using the command center and receive alerts about new feedback. Read more about Grab Your Reviews
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Reputation management software for handling customer reviews
Grab Your Reviews is a reputation management software designed to help businesses collect, handle, and share clients’ reviews across corporate websites and social media platforms. Managers can respond to reviews using the command center and receive alerts about new feedback. Read more about Grab Your Reviews
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Tidio  

157
Communicator for businesses. live chat, messenger and email
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface. Read more about Tidio
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Communicator for businesses. live chat, messenger and email
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface. Read more about Tidio
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Yotpo  

213
Yotpo, the leading eCommerce marketing platform.
Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting customer experiences. Read more about Yotpo
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Yotpo, the leading eCommerce marketing platform.
Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting customer experiences. Read more about Yotpo
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Feedier  

119
Gamified customer engagement & feedback collection tool
Feedier is a Feedback management platform to collect qualitative Feedback with highly engaging and gamified forms. Be a leader, turn Feedback into growth leverage by making data-driven decisions. Read more about Feedier
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Gamified customer engagement & feedback collection tool
Feedier is a Feedback management platform to collect qualitative Feedback with highly engaging and gamified forms. Be a leader, turn Feedback into growth leverage by making data-driven decisions. Read more about Feedier
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Lucky Orange  

58
All-in-one conversion optimization suite for website owners
Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls. Read more about Lucky Orange
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All-in-one conversion optimization suite for website owners
Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls. Read more about Lucky Orange
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SurveyLab  

39
Survey software and questionnaire tool
SurveyLab is professional online survey software for any size of business, non-government organizations and professionals. SurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics. Read more about SurveyLab
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Survey software and questionnaire tool
SurveyLab is professional online survey software for any size of business, non-government organizations and professionals. SurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics. Read more about SurveyLab
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GetFeedback  

40
Send better surveys. Collect better feedback.
GetFeedback is easy-to-use online survey software designed to improve response rates. Read more about GetFeedback
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Send better surveys. Collect better feedback.
GetFeedback is easy-to-use online survey software designed to improve response rates. Read more about GetFeedback
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Acobot  

30
Self-learning conversational AI for lead nurture on websites
With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach. Read more about Acobot
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Self-learning conversational AI for lead nurture on websites
With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach. Read more about Acobot
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UserVoice  

64
Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
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Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
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Canny  

21
Customer feedback & feature request management
Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap. Read more about Canny
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Customer feedback & feature request management
Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap. Read more about Canny
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Wix Answers  

19
The only platform with all support channels in one place.
Wix Answers combines a knowledge base, call center, ticketing and live chat providing one continuous timeline for the agents, and consistent, seamless customer experience for the end-users. All agent-user interactions in one place, to support and drive customer satisfaction throughout their journey. Read more about Wix Answers
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The only platform with all support channels in one place.
Wix Answers combines a knowledge base, call center, ticketing and live chat providing one continuous timeline for the agents, and consistent, seamless customer experience for the end-users. All agent-user interactions in one place, to support and drive customer satisfaction throughout their journey. Read more about Wix Answers
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Thematic  

11
AI-powered customer feedback analysis
Thematic is a feedback analysis platform which pulls multi-channel feedback into a single view, discovers emerging specific themes and sentiment and provides visualization and reporting. We help you retain your customers better, reduce contact center volume and save costs on reporting. Read more about Thematic
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AI-powered customer feedback analysis
Thematic is a feedback analysis platform which pulls multi-channel feedback into a single view, discovers emerging specific themes and sentiment and provides visualization and reporting. We help you retain your customers better, reduce contact center volume and save costs on reporting. Read more about Thematic
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Helprace  

7
All-in-one customer service solution
Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application. Read more about Helprace
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All-in-one customer service solution
Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application. Read more about Helprace
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ClickDesk  

18
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
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Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
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Get Satisfaction  

4
Drive Customer Engagement
Get Satisfaction is cloud collaboration software that helps you to: - Build online communities - Increase revenue from existing customers - Improve customer satisfaction and customer engagement - Capture ideas on how to build better products faster - Reduce support costs Love your customers! Build online communities that allow productive… Read more about Get Satisfactionconversations between companies and their customers. More than 70,000 companies use Get Satisfaction to provide a more social support experience, build better products, increase SEO and improve customer loyalty. Get Satisfaction focuses on outcomes in order to create value for both company and customer alike. As opposed to the confusing and ineffective taxonomy of traditional forums, we focus conversations around four simple, outcome-oriented topic types. This helps keep conversations focused and productive.
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Drive Customer Engagement
Get Satisfaction is cloud collaboration software that helps you to: - Build online communities - Increase revenue from existing customers - Improve customer satisfaction and customer engagement - Capture ideas on how to build better products faster - Reduce support costs Love your customers! Build online communities that allow productive… Read more about Get Satisfactionconversations between companies and their customers. More than 70,000 companies use Get Satisfaction to provide a more social support experience, build better products, increase SEO and improve customer loyalty. Get Satisfaction focuses on outcomes in order to create value for both company and customer alike. As opposed to the confusing and ineffective taxonomy of traditional forums, we focus conversations around four simple, outcome-oriented topic types. This helps keep conversations focused and productive.
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Vocally  

2
Feedback capture and analysis solution
Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities. Read more about Vocally
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Feedback capture and analysis solution
Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities. Read more about Vocally
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Incogneato  

1
Anonymous Employee Feedback Tool
Employee Engagement Software. Read more about Incogneato
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Preferrd  

1
Professional reviews management with full Google integration
Preferrd is a reviews management platform providing cloud-based reviews management software for professional services. With full Google review integration companies use Preferrd to build trust and increase sales by collecting, managing and showcasing reviews. Read more about Preferrd
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Professional reviews management with full Google integration
Preferrd is a reviews management platform providing cloud-based reviews management software for professional services. With full Google review integration companies use Preferrd to build trust and increase sales by collecting, managing and showcasing reviews. Read more about Preferrd
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Feedbackstr  

1
Enterprise Feedback Management System
Feedbackstr empowers companies to simply and directly ask their customers through easy and quick surveys from a phone, tablet, or computer about their products and services to measure and manage customer satisfaction and customer experience. Read more about Feedbackstr
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Enterprise Feedback Management System
Feedbackstr empowers companies to simply and directly ask their customers through easy and quick surveys from a phone, tablet, or computer about their products and services to measure and manage customer satisfaction and customer experience. Read more about Feedbackstr
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