App comparison
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Free NPS Software
Last updated: February 2026
39 software options
Sponsored
Survicate
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collect, analyze, and act on customer feedback
Survicate offers flexible plans for every stage of growth—starting with a Free plan (25 responses/month) ideal for beginners, and moving to Starter ($79/month) for short-term projects and basic AI-driven insights. The Growth plan ($49/month billed annually) unlocks unlimited active surveys, multilingual targeting, AI sentiment analysis, and team collaboration features, while Volume (from $299/month) and Pro (from $299/month) plans support high-volume, multi-channel feedback with deep targeting, mobile SDKs, dashboards, and advanced integrations. Enterprise plan (from $499/month) delivers full platform access, premium compliance like HIPAA, dedicated success management, and white-glove onboarding for organizations needing scalable, secure feedback operations.
Read more about Survicate
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt
Free Plan: free to collect 10 responses per month with typeforms of up to 10 fields. Basic: $29/month (or $25/month when billed annually) to collect up to 100 responses from unlimited typeforms. Plus: $59/month (or $50/month when billed annually) to collect up to 1,000 responses from unlimited typeforms + everything in Basic, remove Typeform branding, custom domain, and more. Business: starting at $99/month (or $83/month when billed annually) to collect up to 10,000 responses from unlimited typeforms + everything in Plus, drop-off rates, priority support, and more. Other paid plan features include Logic Jumps, respondent email notifications, hidden fields, and online payment collection.
Read more about Typeform
Alchemer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management and online survey platform
Alchemer pricing is based on your business needs, as follows: Self-Service Survey Software - Collaborator: $55 per user per month, $315 per user per year - Professional: $165 per user per month, $1075 per user per year - Full Access: $275 per user per month, $1895 per user per year Enterprise Feedback Platform - Contact Alchemer for pricing information Voice of the Customer and CX Automation - Contact Alchemer for pricing information
Read more about Alchemer
SurveyLegend
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mobile-friendly survey management platform
SurveyLegend offers 4 pricing tiers: Starter: Free for 3 surveys Pro: $19/month for 20 surveys Business: $39/month for unlimited surveys Legendary: $89/month for unlimited surveys SurveyLegend has monthly and yearly plans. With a yearly plan, users save 25%.
Read more about SurveyLegend
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered platform for surveys, forms, and market research
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based form builder tool for digital forms.
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer review management platform for online businesses
Free: $0 per month Plus: $299 per month Premium: $629 per month Advanced: $1,099 per month Enterprise: Contact Vendor for pricing.
Read more about Trustpilot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based tool for creating and manging surveys
Free Edition - Create unlimited surveys, 15 questions & 150 responses per Survey. Standard Edition - Unlimited surveys, questions, and responses. Skip logic, custom branding, collaboration, offline surveys, and advanced reporting. Premium Edition - Everything in the Standard edition, plus custom domain hosting, trigger emails, and Zoho CRM, Zoho Sheet and Google Sheets integration. Enterprise Edition - Everything in the Premium edition, plus Enterprise portals and user management.
Read more about Zoho Survey
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management (CXM) platform
Contact Qualtrics for pricing information.
Read more about XM for Customer Experience
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Forms automation and survey software
All features are available for all our packages including the free one.
Read more about forms.app
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey & questionnaire tool
14-day free trial, no credit card required. Basic: free Pro: £30/month (£360/year) Business: £40/month (£480/year) Enterprise: £85/month (£1020/year) Business Team: £30/user/month Enterprise Team: £75/user/month Enterprise Plus: POA nonprofit organisations up to 40% discount students up to 50% discount
Read more about SmartSurvey
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Survey software and questionnaire tool
SurveyLab provides subscription plans to suit everyone needs. Prices range from $49 a month. Students get 50% off. Test any plan for 14 days for FREE. Starter: $49/month includes 1000 responses per month. Standard (for small companies): $99/month includes 2500 responses per month. Professional (for professionals and mid-size companies): $249/month includes unlimited responses. Enterprise plans are also available with unlimited responses included. Contact SurveyLab for a pricing quote.
Read more about SurveyLab
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer and employee experience platform
BILLED YEARLY Free = $0 per month Basic = $134 per month Premium = $224 per month Premium Plus = $449 per month
Read more about Delighted
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-first customer service: Automate, engage, and retain cust
Startup: $24mo Live Chat + Unlimited Newsletter and Funnels included up to 2000 contacts. Professional: $87mo Live Chat + Unlimited Newsletter and Funnels included up to 5000 contacts. Video Live Chat Smart Assignment rules In-app Surveys NPS Enterprise: Tailored plans starting at $129mo
Read more about Customerly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Send better surveys. Collect better feedback.
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reviews collection, management, and publishing platform
Free plan available for collecting and displaying customer reviews. Liftoff Plan: $200/month Basic review sourcing capabilities for the budget-minded. Accelerate Plan: $600/month All the essentials for company reviews at lower volumes. Ascend Plan: $900/month The full suite of review management tools – best for most businesses. Custom Plan: Perfect for high-volume product review environments. Please contact us for more information.
Read more about Sitejabber
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
We help companies to (re)connect with their customers
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
JavaScript Form Builder — Simplify forms. Secure your data.
SurveyJS is free at the base and offers a perpetual developer-based licensing model for the Creator, PDF Generator and Dashboard libraries, meaning you can make a one-time payment and use the software indefinitely. We provide access to the latest product versions and technical support on a subscription basis. A subscription lasts for a 12 month period (of the original purchase date, or of the latest renewal date). You get permanent access to the versions released within this period. Developer licenses for all SurveyJS products are perpetual and come with a 90-day unconditional money-back guarantee. A volume discount (of up to 35% off) applies when purchasing 2 or more of the same product title.
Read more about SurveyJS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience and engagement solution
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Actionable feedback for customer-obsessed businesses.
All-inclusive pricing. No matter how many people you have. Included with all plans: -Unused responses roll over each month -A complete 30 day money-back guarantee -Full reporting functionality -Unlimited users for account access -Pay only for what you use; no per-agent pricing -Response & comment email alerts -Upgrade, downgrade or cancel your account at any time -Awesome Ministry of Magic support You can cancel at any time with no notice. You can have unlimited concurrent users, so only one licence is typically required.
Read more about Customer Thermometer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intelligent CX Analytics to understand why your NPS drops
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for creating and managing feedback and surveys
Pay by month or the year, and cancel at any time. The Surveyapp trial comes with 60 free responses - 20 for each channel. Surveyapp supports charities, students and teaching faculty across the globe. Send our team a message with your information and, if you’re eligible, we’ll send you a discount code.
Read more about Surveyapp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Improve your website with fresh reviews
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one feedback software
Feedbackly software pricing is based on the feedback amount you're gathering. The billing period can be monthly or annual. Welcome to try out Feedbackly for free with a free trial!
Read more about Feedbackly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based Feedback Management Solution