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Reservations Software for Large Enterprises

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RoverPass logo
4.5
46

Listing management system for campgrounds and RV parks

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.7
Pros and Cons from RoverPass users   
+15
I love working with RoverPass. Their customer service is outstanding and the software itself is very user friendly.
It has been very inconvenient and embarrassing to either try to send emails with blocked out dates or to reject customers based on no availability, but no way to view unavailability from their end.
In our business, good phone service and prompt help is a delight. I am happy to use Rover Pass as my RV park reservation system.
Second, I have had several guests have to cancel and are very upset when the fees are not refunded. All they tend to see is "full refund if cancelled.
I love the fact that I can text/email the reservationists and even talk with them on the one, giving a more personal service. And their 'trouble-shooting' support staff are excellent.
Most messages get missed because they are not highlighted or something simular. Also we need the ability to add notes when a site is blocked off.
My experience has been excellent. Great product with good support and ease of use.
When you try to block several sites on the calendar at a later date and the calendar automatically goes back to the current date after each block.
Great - because of their excellent customer service, RoverPass listens to their customers and makes adjustments to the system as needed.
I am very happy with my overall experience with RoverPass. I would recommend RoverPass.
We've definitely seen an increase in business. Locally, we are well known, but Rover Pass has been great at helping to pull in travelers.
RoverPass promotes our campground and connects us with campers. I love the platform even more now, because our calendar will sync with HipCamp.
What I like most about this software is the ability to look at it quickly and get all the information I need to book a reservation or reject it.
Great way to get people to reserve a site online, easy and with it paid up front we don't have to collect any money.
For the most part the software is fairly easy to use. Integration was seamless.
Very easy to integrate into me existing system.
Daily/weekly availabilities easy to see on calendar for any given month of the year. Daily/weekly pricing automatically add up.
I have used other programs this is quick and simple. If I have questions the staff is only a phone call away and ready to answer.
I love working with RoverPass. Their customer service is outstanding and the software itself is very user friendly.
It has been very inconvenient and embarrassing to either try to send emails with blocked out dates or to reject customers based on no availability, but no way to view unavailability from their end.
In our business, good phone service and prompt help is a delight. I am happy to use Rover Pass as my RV park reservation system.
Second, I have had several guests have to cancel and are very upset when the fees are not refunded. All they tend to see is "full refund if cancelled.
I love the fact that I can text/email the reservationists and even talk with them on the one, giving a more personal service. And their 'trouble-shooting' support staff are excellent.
Most messages get missed because they are not highlighted or something simular. Also we need the ability to add notes when a site is blocked off.
My experience has been excellent. Great product with good support and ease of use.
When you try to block several sites on the calendar at a later date and the calendar automatically goes back to the current date after each block.
Great - because of their excellent customer service, RoverPass listens to their customers and makes adjustments to the system as needed.
I am very happy with my overall experience with RoverPass. I would recommend RoverPass.
We've definitely seen an increase in business. Locally, we are well known, but Rover Pass has been great at helping to pull in travelers.
RoverPass promotes our campground and connects us with campers. I love the platform even more now, because our calendar will sync with HipCamp.
What I like most about this software is the ability to look at it quickly and get all the information I need to book a reservation or reject it.
Great way to get people to reserve a site online, easy and with it paid up front we don't have to collect any money.
For the most part the software is fairly easy to use. Integration was seamless.
Very easy to integrate into me existing system.
Daily/weekly availabilities easy to see on calendar for any given month of the year. Daily/weekly pricing automatically add up.
I have used other programs this is quick and simple. If I have questions the staff is only a phone call away and ready to answer.
I love working with RoverPass. Their customer service is outstanding and the software itself is very user friendly.
It has been very inconvenient and embarrassing to either try to send emails with blocked out dates or to reject customers based on no availability, but no way to view unavailability from their end.
In our business, good phone service and prompt help is a delight. I am happy to use Rover Pass as my RV park reservation system.
Second, I have had several guests have to cancel and are very upset when the fees are not refunded. All they tend to see is "full refund if cancelled.
I love the fact that I can text/email the reservationists and even talk with them on the one, giving a more personal service. And their 'trouble-shooting' support staff are excellent.
Most messages get missed because they are not highlighted or something simular. Also we need the ability to add notes when a site is blocked off.
My experience has been excellent. Great product with good support and ease of use.
When you try to block several sites on the calendar at a later date and the calendar automatically goes back to the current date after each block.
Great - because of their excellent customer service, RoverPass listens to their customers and makes adjustments to the system as needed.
I am very happy with my overall experience with RoverPass. I would recommend RoverPass.
We've definitely seen an increase in business. Locally, we are well known, but Rover Pass has been great at helping to pull in travelers.
RoverPass promotes our campground and connects us with campers. I love the platform even more now, because our calendar will sync with HipCamp.
What I like most about this software is the ability to look at it quickly and get all the information I need to book a reservation or reject it.
Great way to get people to reserve a site online, easy and with it paid up front we don't have to collect any money.
For the most part the software is fairly easy to use. Integration was seamless.
Very easy to integrate into me existing system.
Daily/weekly availabilities easy to see on calendar for any given month of the year. Daily/weekly pricing automatically add up.
I have used other programs this is quick and simple. If I have questions the staff is only a phone call away and ready to answer.
Hostaway logo
4.7
815

Vacation rental software for property management companies

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.7
    Customer support
    4.7
Pros and Cons from Hostaway users   
+15
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Response time can be delayed due to timezone challenges.
How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design.
We've had an excellent experience thus far. From the seamless integrations with all OTA channels to the free booking engine website to drive direct bookings; Hostaway has been really helpful.
The other great thing about Hostaway are the constant improvements and customer support. It seems there are new and improved features every month which is exciting.
I love the task feature as well. I am still learning how to use a lot of it and I am excited about that.
Excellent product with all the necessary features. Fabulous customer support.
I'm pretty satisfied overall. Once these features have changed I'm very happy.
The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.
The product itself is intuitive, user friendly. Hostaway's pricing/business model fits perfectly with my type of vacation rental business.
And I never encountered a glitch, something I appreciate a lot. Also, costumer service is really good.
Integration worked well with our current software. I love the multiple levels of services offered, with the dashboard, the email system, and the website build for my specific properties.
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Response time can be delayed due to timezone challenges.
How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design.
We've had an excellent experience thus far. From the seamless integrations with all OTA channels to the free booking engine website to drive direct bookings; Hostaway has been really helpful.
The other great thing about Hostaway are the constant improvements and customer support. It seems there are new and improved features every month which is exciting.
I love the task feature as well. I am still learning how to use a lot of it and I am excited about that.
Excellent product with all the necessary features. Fabulous customer support.
I'm pretty satisfied overall. Once these features have changed I'm very happy.
The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.
The product itself is intuitive, user friendly. Hostaway's pricing/business model fits perfectly with my type of vacation rental business.
And I never encountered a glitch, something I appreciate a lot. Also, costumer service is really good.
Integration worked well with our current software. I love the multiple levels of services offered, with the dashboard, the email system, and the website build for my specific properties.
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Response time can be delayed due to timezone challenges.
How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design.
We've had an excellent experience thus far. From the seamless integrations with all OTA channels to the free booking engine website to drive direct bookings; Hostaway has been really helpful.
The other great thing about Hostaway are the constant improvements and customer support. It seems there are new and improved features every month which is exciting.
I love the task feature as well. I am still learning how to use a lot of it and I am excited about that.
Excellent product with all the necessary features. Fabulous customer support.
I'm pretty satisfied overall. Once these features have changed I'm very happy.
The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.
The product itself is intuitive, user friendly. Hostaway's pricing/business model fits perfectly with my type of vacation rental business.
And I never encountered a glitch, something I appreciate a lot. Also, costumer service is really good.
Integration worked well with our current software. I love the multiple levels of services offered, with the dashboard, the email system, and the website build for my specific properties.
Peek Pro logo
4.7
769

Mobile-Optimized Booking System for Tour Operators

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Peek Pro users   
+15
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
BentoBox logo
4.4
24

Know your diners. Grow your business.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.3
Pros and Cons from BentoBox users   
avatar
avatar
avatar
+13
Their entire team is also extremely responsive and helpful. They really work hard to ensure your brand is represented well on a nice, clean website.
With the gift card sales option, we recently had a problem because the charge was fraudulent.
It's the first impression of their perception and helps us set the tone for their expectations before they even walk through our doors. A great site is a valuable asset.
Worse company ever so far take your business somewhere else.
The websites produced have been beautiful, very easy to use and the customer service is great.
You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it.
Overall, I love our website. It's functional, user friendly and looks awesome.
Offer good deal on building website. Started to charge me monthly Subscription they charged two months subscription but failed to deliver the product in timely manner.
Everyone has been extremely helpful and friendly through the entire process. We needed a direction for our brand and they helped match my vision with just a little information.
Some of the best customer service I've experienced, and certainly the best support for a website builder.
Its Media Gallery with being able to centre the photos is very useful. Also the general layout and options for the website are a great starting point for any website.
This makes managing a website an efficient and simple task. The sites they produce look stunning and integrate with just about restaurant related social media and service platform.
I've found Bentobox to be incredibly supportive of our mission and responsive when we've needed guidance.
BentoBox is just as simple to use as most other drag-n-drop website builders. The Google Tag Manager, Analytics, and other built-in software integrations are very useful.
I recommend this to all restaurant owners looking to branch out to the online market. It specializes in restaurant website building.
It's very easy to use, i use it daily. I update our website all the time and its been one of the easiest website builder i have ever used.
Their entire team is also extremely responsive and helpful. They really work hard to ensure your brand is represented well on a nice, clean website.
With the gift card sales option, we recently had a problem because the charge was fraudulent.
It's the first impression of their perception and helps us set the tone for their expectations before they even walk through our doors. A great site is a valuable asset.
Worse company ever so far take your business somewhere else.
The websites produced have been beautiful, very easy to use and the customer service is great.
You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it.
Overall, I love our website. It's functional, user friendly and looks awesome.
Offer good deal on building website. Started to charge me monthly Subscription they charged two months subscription but failed to deliver the product in timely manner.
Everyone has been extremely helpful and friendly through the entire process. We needed a direction for our brand and they helped match my vision with just a little information.
Some of the best customer service I've experienced, and certainly the best support for a website builder.
Its Media Gallery with being able to centre the photos is very useful. Also the general layout and options for the website are a great starting point for any website.
This makes managing a website an efficient and simple task. The sites they produce look stunning and integrate with just about restaurant related social media and service platform.
I've found Bentobox to be incredibly supportive of our mission and responsive when we've needed guidance.
BentoBox is just as simple to use as most other drag-n-drop website builders. The Google Tag Manager, Analytics, and other built-in software integrations are very useful.
I recommend this to all restaurant owners looking to branch out to the online market. It specializes in restaurant website building.
It's very easy to use, i use it daily. I update our website all the time and its been one of the easiest website builder i have ever used.
Their entire team is also extremely responsive and helpful. They really work hard to ensure your brand is represented well on a nice, clean website.
With the gift card sales option, we recently had a problem because the charge was fraudulent.
It's the first impression of their perception and helps us set the tone for their expectations before they even walk through our doors. A great site is a valuable asset.
Worse company ever so far take your business somewhere else.
The websites produced have been beautiful, very easy to use and the customer service is great.
You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it.
Overall, I love our website. It's functional, user friendly and looks awesome.
Offer good deal on building website. Started to charge me monthly Subscription they charged two months subscription but failed to deliver the product in timely manner.
Everyone has been extremely helpful and friendly through the entire process. We needed a direction for our brand and they helped match my vision with just a little information.
Some of the best customer service I've experienced, and certainly the best support for a website builder.
Its Media Gallery with being able to centre the photos is very useful. Also the general layout and options for the website are a great starting point for any website.
This makes managing a website an efficient and simple task. The sites they produce look stunning and integrate with just about restaurant related social media and service platform.
I've found Bentobox to be incredibly supportive of our mission and responsive when we've needed guidance.
BentoBox is just as simple to use as most other drag-n-drop website builders. The Google Tag Manager, Analytics, and other built-in software integrations are very useful.
I recommend this to all restaurant owners looking to branch out to the online market. It specializes in restaurant website building.
It's very easy to use, i use it daily. I update our website all the time and its been one of the easiest website builder i have ever used.
Cloudbeds logo
4.4
321

PMS, Booking & Channel Management for Independent Properties

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.1
Pros and Cons from Cloudbeds users   
avatar
+15
Easy to use for the administrator as well as the every day user. Great customer service and amazing help setting it all up in the first place.
There is zero support, they send you to a knowledge base and NO PHONE TO CALL. The api to airbnb does not work and actually blocks calendars randomly.
Our customers like the Booking Engine, and we like the integration with the sites like Booking.com and Expedia. We also like the variety of financial reports.
Inability to add service and tax charges at the end of the bill ( ie- the total of tax & service charges, not on each item). Nowhere to leave notes to others using the system.
Fantastic customer support (usual queries resolved in less than an hour). Lot of useful reports and features like housekeeping and cash draw.
Wish it could stop us from renting rooms that are marked dirty or at least give us a pop-up warning. Don't like the way we have to do group reservations on it.
We switched to Cloudbeds almost a year ago and we experienced an amazing improvement in sales since the very beginning of our adventure. We love it and will keep growing with it.
Our bounce rate quadrupled overnight as people would leave the website thinking we had no availability. There are no reports for the accounting side.
We are very happy with the software - it gives us exactly what we need and the results are excellent. Great Support and very helpful when it comes to problems.
We have loved using Cloudbeds. It's helped us increase bookings, made email marketing super easy and.
I love the fact that the integrity of the system does not depend on my server, in my building, with support requiring remote access to my operating system.
From the very first time we spoke, Rep has been available to answer questions and help me structure my subscription. He was polite, informative, and really familiar with his product.
I'm very happy about this as I think it will make a big impact on driving direct bookings for us. To me this shows that they are looking out for us as their customers.
They are constantly making improvements and really listen to their customers' suggestions. I think the absolute best thing about Cloudbeds is their customer service.
Integration and easy to use. Graphs and tables and reporting is helpful.
Easy to use PMS with great booking channel manager.
For value for your dollar, minimal training needed, and meeting all our core requirements I highly recommend Cloudbeds.
How easy it is to sync all the various booking sites so that I don't get overbookings and also that I can adjust prices for each one easily. Easy to make reservations and charge/refund guests.
Easy to use for the administrator as well as the every day user. Great customer service and amazing help setting it all up in the first place.
There is zero support, they send you to a knowledge base and NO PHONE TO CALL. The api to airbnb does not work and actually blocks calendars randomly.
Our customers like the Booking Engine, and we like the integration with the sites like Booking.com and Expedia. We also like the variety of financial reports.
Inability to add service and tax charges at the end of the bill ( ie- the total of tax & service charges, not on each item). Nowhere to leave notes to others using the system.
Fantastic customer support (usual queries resolved in less than an hour). Lot of useful reports and features like housekeeping and cash draw.
Wish it could stop us from renting rooms that are marked dirty or at least give us a pop-up warning. Don't like the way we have to do group reservations on it.
We switched to Cloudbeds almost a year ago and we experienced an amazing improvement in sales since the very beginning of our adventure. We love it and will keep growing with it.
Our bounce rate quadrupled overnight as people would leave the website thinking we had no availability. There are no reports for the accounting side.
We are very happy with the software - it gives us exactly what we need and the results are excellent. Great Support and very helpful when it comes to problems.
We have loved using Cloudbeds. It's helped us increase bookings, made email marketing super easy and.
I love the fact that the integrity of the system does not depend on my server, in my building, with support requiring remote access to my operating system.
From the very first time we spoke, Rep has been available to answer questions and help me structure my subscription. He was polite, informative, and really familiar with his product.
I'm very happy about this as I think it will make a big impact on driving direct bookings for us. To me this shows that they are looking out for us as their customers.
They are constantly making improvements and really listen to their customers' suggestions. I think the absolute best thing about Cloudbeds is their customer service.
Integration and easy to use. Graphs and tables and reporting is helpful.
Easy to use PMS with great booking channel manager.
For value for your dollar, minimal training needed, and meeting all our core requirements I highly recommend Cloudbeds.
How easy it is to sync all the various booking sites so that I don't get overbookings and also that I can adjust prices for each one easily. Easy to make reservations and charge/refund guests.
Easy to use for the administrator as well as the every day user. Great customer service and amazing help setting it all up in the first place.
There is zero support, they send you to a knowledge base and NO PHONE TO CALL. The api to airbnb does not work and actually blocks calendars randomly.
Our customers like the Booking Engine, and we like the integration with the sites like Booking.com and Expedia. We also like the variety of financial reports.
Inability to add service and tax charges at the end of the bill ( ie- the total of tax & service charges, not on each item). Nowhere to leave notes to others using the system.
Fantastic customer support (usual queries resolved in less than an hour). Lot of useful reports and features like housekeeping and cash draw.
Wish it could stop us from renting rooms that are marked dirty or at least give us a pop-up warning. Don't like the way we have to do group reservations on it.
We switched to Cloudbeds almost a year ago and we experienced an amazing improvement in sales since the very beginning of our adventure. We love it and will keep growing with it.
Our bounce rate quadrupled overnight as people would leave the website thinking we had no availability. There are no reports for the accounting side.
We are very happy with the software - it gives us exactly what we need and the results are excellent. Great Support and very helpful when it comes to problems.
We have loved using Cloudbeds. It's helped us increase bookings, made email marketing super easy and.
I love the fact that the integrity of the system does not depend on my server, in my building, with support requiring remote access to my operating system.
From the very first time we spoke, Rep has been available to answer questions and help me structure my subscription. He was polite, informative, and really familiar with his product.
I'm very happy about this as I think it will make a big impact on driving direct bookings for us. To me this shows that they are looking out for us as their customers.
They are constantly making improvements and really listen to their customers' suggestions. I think the absolute best thing about Cloudbeds is their customer service.
Integration and easy to use. Graphs and tables and reporting is helpful.
Easy to use PMS with great booking channel manager.
For value for your dollar, minimal training needed, and meeting all our core requirements I highly recommend Cloudbeds.
How easy it is to sync all the various booking sites so that I don't get overbookings and also that I can adjust prices for each one easily. Easy to make reservations and charge/refund guests.
Guesty logo
4.4
266

Guesty, where every host thrives.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Guesty users   
avatar
avatar
+15
Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
In special I would like to mention they have a great support department which will help you in any way possible.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
Guesty is always adding new features, offering new integrations, and partnering with different softwares. We appreciate our relationship with Guesty and hope they continue in the right direction.
Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT.
I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. Now it's fast, easy to communicate, and they will follow up on a case.
Whether it's saved replied, automated messages, or owner's portal, the management of listing all in one place is fantastic.
In terms of outsourcing guest communication it is the best solution we have found until now.
Guesty helps us save a lot of time and money - we can manage multiple listings/properties on multiple rental platforms. Without this solution we would have not been able to grow as we did.
The customer service has been very responsive and helpful.
This software is so easy to use. It has a modern, modular design that makes it easy to use, even for those who are not especially comfortable with computers.
The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed.
Guesty has really impressed us manage our properties by helping us cut costs and be efficient.
The UI looks good and there are a lot of integration options.
Being able to have a holistic view or my calendar, earnings, performance etc. My favorite thing about this software is the automation and the amount of customization that you can do with automation.
Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
In special I would like to mention they have a great support department which will help you in any way possible.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
Guesty is always adding new features, offering new integrations, and partnering with different softwares. We appreciate our relationship with Guesty and hope they continue in the right direction.
Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT.
I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. Now it's fast, easy to communicate, and they will follow up on a case.
Whether it's saved replied, automated messages, or owner's portal, the management of listing all in one place is fantastic.
In terms of outsourcing guest communication it is the best solution we have found until now.
Guesty helps us save a lot of time and money - we can manage multiple listings/properties on multiple rental platforms. Without this solution we would have not been able to grow as we did.
The customer service has been very responsive and helpful.
This software is so easy to use. It has a modern, modular design that makes it easy to use, even for those who are not especially comfortable with computers.
The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed.
Guesty has really impressed us manage our properties by helping us cut costs and be efficient.
The UI looks good and there are a lot of integration options.
Being able to have a holistic view or my calendar, earnings, performance etc. My favorite thing about this software is the automation and the amount of customization that you can do with automation.
Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
In special I would like to mention they have a great support department which will help you in any way possible.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
Guesty is always adding new features, offering new integrations, and partnering with different softwares. We appreciate our relationship with Guesty and hope they continue in the right direction.
Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT.
I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. Now it's fast, easy to communicate, and they will follow up on a case.
Whether it's saved replied, automated messages, or owner's portal, the management of listing all in one place is fantastic.
In terms of outsourcing guest communication it is the best solution we have found until now.
Guesty helps us save a lot of time and money - we can manage multiple listings/properties on multiple rental platforms. Without this solution we would have not been able to grow as we did.
The customer service has been very responsive and helpful.
This software is so easy to use. It has a modern, modular design that makes it easy to use, even for those who are not especially comfortable with computers.
The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed.
Guesty has really impressed us manage our properties by helping us cut costs and be efficient.
The UI looks good and there are a lot of integration options.
Being able to have a holistic view or my calendar, earnings, performance etc. My favorite thing about this software is the automation and the amount of customization that you can do with automation.
Rezdy logo
4.6
227

Tours & activities online booking and distribution platform

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.4
Pros and Cons from Rezdy users   
avatar
avatar
+15
It has a great user interface as well as good automation, customer templates and great API. Good for scheduled activities.
I would prefer a flat monthly fee. Some of the fields are missing from the reports which is frustrating.
No glitches, no hacks, and runs just very very smoothly. The monthly updating is essential to improve it & keep the quality at a top industry best standard.
Lack of customer service. Malfunctioning software.
Ease of use, format of information is really good. Adding tours or cloning tours and alterations is great.
But the not good part is the lack of payment integration with the Brazilian market.
If you are starting up, It is a very good way to prepare your company for growth.
Difficult to separate the genuine resellers from time wasters.
Very nice, reach platform that requires a certain level of training but well worth the time invested.
Rezdy has made vouchers, sharing products, agents commission, promo codes easy , seamless delivery and instant confirmation for FIT and agents - love it.
Easy to implement and easy to use. Very stable and reliable.
To be able to have our clients book into our stargazing tours and have all the required info there, auto emails, etc. is just fabulous. It means we do not have to man the office all the time.
I like the integration with big third party booking sites so we can offer live inventory. I also like the email system for customers and the professional interface.
The network of suppliers within the marketplace was important to us, to be able to sell our product but also purchase other products at a negotiated rate. Customer service/support is very responsive.
They made the setup and deploment of products so easy. Our team is now confident and consumers also find it so easy to make bookings.
The onboarding and support teams are excellent.
Every business has different needs, but if Rezdy software suits your needs, the experience of working with them is a good one.
Very good but expensive ,it was better to make good offers and better prices and commission.
It has a great user interface as well as good automation, customer templates and great API. Good for scheduled activities.
I would prefer a flat monthly fee. Some of the fields are missing from the reports which is frustrating.
No glitches, no hacks, and runs just very very smoothly. The monthly updating is essential to improve it & keep the quality at a top industry best standard.
Lack of customer service. Malfunctioning software.
Ease of use, format of information is really good. Adding tours or cloning tours and alterations is great.
But the not good part is the lack of payment integration with the Brazilian market.
If you are starting up, It is a very good way to prepare your company for growth.
Difficult to separate the genuine resellers from time wasters.
Very nice, reach platform that requires a certain level of training but well worth the time invested.
Rezdy has made vouchers, sharing products, agents commission, promo codes easy , seamless delivery and instant confirmation for FIT and agents - love it.
Easy to implement and easy to use. Very stable and reliable.
To be able to have our clients book into our stargazing tours and have all the required info there, auto emails, etc. is just fabulous. It means we do not have to man the office all the time.
I like the integration with big third party booking sites so we can offer live inventory. I also like the email system for customers and the professional interface.
The network of suppliers within the marketplace was important to us, to be able to sell our product but also purchase other products at a negotiated rate. Customer service/support is very responsive.
They made the setup and deploment of products so easy. Our team is now confident and consumers also find it so easy to make bookings.
The onboarding and support teams are excellent.
Every business has different needs, but if Rezdy software suits your needs, the experience of working with them is a good one.
Very good but expensive ,it was better to make good offers and better prices and commission.
It has a great user interface as well as good automation, customer templates and great API. Good for scheduled activities.
I would prefer a flat monthly fee. Some of the fields are missing from the reports which is frustrating.
No glitches, no hacks, and runs just very very smoothly. The monthly updating is essential to improve it & keep the quality at a top industry best standard.
Lack of customer service. Malfunctioning software.
Ease of use, format of information is really good. Adding tours or cloning tours and alterations is great.
But the not good part is the lack of payment integration with the Brazilian market.
If you are starting up, It is a very good way to prepare your company for growth.
Difficult to separate the genuine resellers from time wasters.
Very nice, reach platform that requires a certain level of training but well worth the time invested.
Rezdy has made vouchers, sharing products, agents commission, promo codes easy , seamless delivery and instant confirmation for FIT and agents - love it.
Easy to implement and easy to use. Very stable and reliable.
To be able to have our clients book into our stargazing tours and have all the required info there, auto emails, etc. is just fabulous. It means we do not have to man the office all the time.
I like the integration with big third party booking sites so we can offer live inventory. I also like the email system for customers and the professional interface.
The network of suppliers within the marketplace was important to us, to be able to sell our product but also purchase other products at a negotiated rate. Customer service/support is very responsive.
They made the setup and deploment of products so easy. Our team is now confident and consumers also find it so easy to make bookings.
The onboarding and support teams are excellent.
Every business has different needs, but if Rezdy software suits your needs, the experience of working with them is a good one.
Very good but expensive ,it was better to make good offers and better prices and commission.
Erbon Software logo
4.8
45

Hotel management platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Erbon Software users   
No pros & cons found
Checkfront logo
4.5
313

Online bookings for tours, activities & rentals

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.2
    Features
    4.1
    Customer support
    4.6
Pros and Cons from Checkfront users   
avatar
avatar
avatar
+15
The support has an amazing actitud and vibe. They are on top of things to help the user.
Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
During covid, the hibernation plan means that your website goes offline.
Great core features, rock-solid stability, and ease of setup and integration to our systems. And they have a fantastic support team.
Not much we don't like - maybe could be easier to block off a day.
Checkfront is a overall good Booking System. It has a superior value for money and is good for anyone who requires a entry level system.
The support team is also worth mentioning, they are always quick and friendly and looking to provide good solutions.
Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.
When one need to know about places available for visit with good scenery checkfront is the site to visit and explore before visiting the place since they have very beautiful places to chose from.
The support help is phenomenal and in the same time zone. They are always pleasant and quick.
Great, would 100% recommend to any business operating some type of activity, tour, rental etc.
I really like the website integration portion. Very easy to use and easy to train other employees on.
Very supportive with assistance for technical issues in my set up.
We run a glamping business and have been using Checkfront for 3 years and it works great. The initial set up was a bit of a slog as we have an complex booking system, but it all works well.
Don't often need to look for how to use something it just makes sense. I like that I can pay a smaller price point and not have all the capabilities instead of paying for things I don't need.
The support has an amazing actitud and vibe. They are on top of things to help the user.
Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
During covid, the hibernation plan means that your website goes offline.
Great core features, rock-solid stability, and ease of setup and integration to our systems. And they have a fantastic support team.
Not much we don't like - maybe could be easier to block off a day.
Checkfront is a overall good Booking System. It has a superior value for money and is good for anyone who requires a entry level system.
The support team is also worth mentioning, they are always quick and friendly and looking to provide good solutions.
Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.
When one need to know about places available for visit with good scenery checkfront is the site to visit and explore before visiting the place since they have very beautiful places to chose from.
The support help is phenomenal and in the same time zone. They are always pleasant and quick.
Great, would 100% recommend to any business operating some type of activity, tour, rental etc.
I really like the website integration portion. Very easy to use and easy to train other employees on.
Very supportive with assistance for technical issues in my set up.
We run a glamping business and have been using Checkfront for 3 years and it works great. The initial set up was a bit of a slog as we have an complex booking system, but it all works well.
Don't often need to look for how to use something it just makes sense. I like that I can pay a smaller price point and not have all the capabilities instead of paying for things I don't need.
The support has an amazing actitud and vibe. They are on top of things to help the user.
Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
During covid, the hibernation plan means that your website goes offline.
Great core features, rock-solid stability, and ease of setup and integration to our systems. And they have a fantastic support team.
Not much we don't like - maybe could be easier to block off a day.
Checkfront is a overall good Booking System. It has a superior value for money and is good for anyone who requires a entry level system.
The support team is also worth mentioning, they are always quick and friendly and looking to provide good solutions.
Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.
When one need to know about places available for visit with good scenery checkfront is the site to visit and explore before visiting the place since they have very beautiful places to chose from.
The support help is phenomenal and in the same time zone. They are always pleasant and quick.
Great, would 100% recommend to any business operating some type of activity, tour, rental etc.
I really like the website integration portion. Very easy to use and easy to train other employees on.
Very supportive with assistance for technical issues in my set up.
We run a glamping business and have been using Checkfront for 3 years and it works great. The initial set up was a bit of a slog as we have an complex booking system, but it all works well.
Don't often need to look for how to use something it just makes sense. I like that I can pay a smaller price point and not have all the capabilities instead of paying for things I don't need.
WebRezPro logo
4.6
183

Cloud-based hospitality property management software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.8
Pros and Cons from WebRezPro users   
+15
The support team is superb, always quick to answer emails and are very wonderful to speak with over the phone.
Difficult navigation when in need of customizing the platform for our businesses specific needs. Sometimes met with some blocks which make it difficult to accommodate guests of the hotel.
I think the support team does a great job, and our rep has been amazing and responsive.
I'm not a fan of the way the receipts are set up, as they post all charges, instead of just the current charges.
I like dealing with WorldWebTechnolgies, they are reliable and always available to help.
Before WebRezPro we were a mess. We used another reservation software company that was a big let down for us.
The tutorials are great and the customer service is excellent if additional questions arise. This program has reduced our time in the office giving our customer access to online booking.
We had some trouble using the calendar on a phone but that's nothing major. There are a lot of options and settings and customization features.
The reservation and calendar features are awesome. It helps organize and manage our 18-condo resort.
What I love about WebRezPro is the fact that it integrates so well with other tools, like our channel manager and CRM.
Very good so far in our 3rd year using this software. The employees are still happy.
Ease of use, Economical, Training videos - and if you can't find what you are looking for with the training videos their customer service is great.
We have been using WebRezPro for about five years now and are overall very happy with the program.
Ease of use /accounting and reports /cost for what I receive for small motel we only have 2 good seasons and the rest of the time its a minimal cost even with no bookings.
We enjoy the ease of use when training new staff. In general we are able to create an efficient experience for our guests.
I love Webrez it is easy to use and when there is a error it is easy to fix. Everyone that I ever have t deal with in the webers office are knowledgeable.
I appreciate the support for working with me to figure out a way to customize the program to suit our very unusual needs.
As a small business owner, we have found the integration, training and support such an extremely important value that Web Rez Pro has provided to our company.
The support team is superb, always quick to answer emails and are very wonderful to speak with over the phone.
Difficult navigation when in need of customizing the platform for our businesses specific needs. Sometimes met with some blocks which make it difficult to accommodate guests of the hotel.
I think the support team does a great job, and our rep has been amazing and responsive.
I'm not a fan of the way the receipts are set up, as they post all charges, instead of just the current charges.
I like dealing with WorldWebTechnolgies, they are reliable and always available to help.
Before WebRezPro we were a mess. We used another reservation software company that was a big let down for us.
The tutorials are great and the customer service is excellent if additional questions arise. This program has reduced our time in the office giving our customer access to online booking.
We had some trouble using the calendar on a phone but that's nothing major. There are a lot of options and settings and customization features.
The reservation and calendar features are awesome. It helps organize and manage our 18-condo resort.
What I love about WebRezPro is the fact that it integrates so well with other tools, like our channel manager and CRM.
Very good so far in our 3rd year using this software. The employees are still happy.
Ease of use, Economical, Training videos - and if you can't find what you are looking for with the training videos their customer service is great.
We have been using WebRezPro for about five years now and are overall very happy with the program.
Ease of use /accounting and reports /cost for what I receive for small motel we only have 2 good seasons and the rest of the time its a minimal cost even with no bookings.
We enjoy the ease of use when training new staff. In general we are able to create an efficient experience for our guests.
I love Webrez it is easy to use and when there is a error it is easy to fix. Everyone that I ever have t deal with in the webers office are knowledgeable.
I appreciate the support for working with me to figure out a way to customize the program to suit our very unusual needs.
As a small business owner, we have found the integration, training and support such an extremely important value that Web Rez Pro has provided to our company.
The support team is superb, always quick to answer emails and are very wonderful to speak with over the phone.
Difficult navigation when in need of customizing the platform for our businesses specific needs. Sometimes met with some blocks which make it difficult to accommodate guests of the hotel.
I think the support team does a great job, and our rep has been amazing and responsive.
I'm not a fan of the way the receipts are set up, as they post all charges, instead of just the current charges.
I like dealing with WorldWebTechnolgies, they are reliable and always available to help.
Before WebRezPro we were a mess. We used another reservation software company that was a big let down for us.
The tutorials are great and the customer service is excellent if additional questions arise. This program has reduced our time in the office giving our customer access to online booking.
We had some trouble using the calendar on a phone but that's nothing major. There are a lot of options and settings and customization features.
The reservation and calendar features are awesome. It helps organize and manage our 18-condo resort.
What I love about WebRezPro is the fact that it integrates so well with other tools, like our channel manager and CRM.
Very good so far in our 3rd year using this software. The employees are still happy.
Ease of use, Economical, Training videos - and if you can't find what you are looking for with the training videos their customer service is great.
We have been using WebRezPro for about five years now and are overall very happy with the program.
Ease of use /accounting and reports /cost for what I receive for small motel we only have 2 good seasons and the rest of the time its a minimal cost even with no bookings.
We enjoy the ease of use when training new staff. In general we are able to create an efficient experience for our guests.
I love Webrez it is easy to use and when there is a error it is easy to fix. Everyone that I ever have t deal with in the webers office are knowledgeable.
I appreciate the support for working with me to figure out a way to customize the program to suit our very unusual needs.
As a small business owner, we have found the integration, training and support such an extremely important value that Web Rez Pro has provided to our company.
accesso ShoWare logo
4.7
48

Build Loyal Patrons and Maximize Ticket Sales.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.6
    Customer support
    4.9
Pros and Cons from accesso ShoWare users   
avatar
avatar
avatar
+15
We were the very first customer of ShoWare so we have seen the product/software grow since 2004. The ease of use has reached a wonderful level.
As with most systems, the inability to change the delivery method on a completed order and not being able to do a partial refund seamlessly can be a bit of a burden.
We have been pleased with the great customer service accesso ShoWare has provided us over the years. They have gone above and beyond to accommodate our requests and continue to improve.
The concert tickets are also sold on the system but customers get confused by the basket.
A terrific system, affordable, effective, and always current with new features added regularly like Facebook sales or mobile ticketing site.
Struggle to find much bad to say - Some changes more difficult than others to manage.
The ease in navigating the site and especially the ability from them to select their own seats online 24/7 is what I hear about the most. My true appreciation is for their technical support.
We have been using accesso ShoWare for over 8 years and have yet to run into any major obstacles.
Their ability to think outside the box and build custom solutions for my facility has been amazing.
Accesso ShoWare is an excellent organization. They have built a full-featured ticketing solution which they continue to enhance, thereby staying on top of the latest technologies.
We our very pleased with the software and appreciate the team at accesso ShoWare.
ShoWare is a reliable tool to track ticket sales and manage our box office. It seems to be improving and we've received compliments on it from our patrons.
Sometimes we don't even know of an issue, and it's already remedied, and we are made aware ASAP. They take wonderful care of us and listen to all of our questions and ideas.
Overall a great value and a worthy investment for venues of any size.
The software is easy to use for the patron which is most important. I'm a quick learner so it was easy to learn to system and for me to train volunteers and other members of our team.
Ease of use once learned. The many features that have the ability to drive revenue.
It is so easy to train new employees on the system. As upgrades are added they have usually been easy to understand and easy to integrate into our daily use.
This software has left nothing and is continuously being enhanced. Our website integration was as smooth as we could have ever imagined and the affordability is appreciated.
We were the very first customer of ShoWare so we have seen the product/software grow since 2004. The ease of use has reached a wonderful level.
As with most systems, the inability to change the delivery method on a completed order and not being able to do a partial refund seamlessly can be a bit of a burden.
We have been pleased with the great customer service accesso ShoWare has provided us over the years. They have gone above and beyond to accommodate our requests and continue to improve.
The concert tickets are also sold on the system but customers get confused by the basket.
A terrific system, affordable, effective, and always current with new features added regularly like Facebook sales or mobile ticketing site.
Struggle to find much bad to say - Some changes more difficult than others to manage.
The ease in navigating the site and especially the ability from them to select their own seats online 24/7 is what I hear about the most. My true appreciation is for their technical support.
We have been using accesso ShoWare for over 8 years and have yet to run into any major obstacles.
Their ability to think outside the box and build custom solutions for my facility has been amazing.
Accesso ShoWare is an excellent organization. They have built a full-featured ticketing solution which they continue to enhance, thereby staying on top of the latest technologies.
We our very pleased with the software and appreciate the team at accesso ShoWare.
ShoWare is a reliable tool to track ticket sales and manage our box office. It seems to be improving and we've received compliments on it from our patrons.
Sometimes we don't even know of an issue, and it's already remedied, and we are made aware ASAP. They take wonderful care of us and listen to all of our questions and ideas.
Overall a great value and a worthy investment for venues of any size.
The software is easy to use for the patron which is most important. I'm a quick learner so it was easy to learn to system and for me to train volunteers and other members of our team.
Ease of use once learned. The many features that have the ability to drive revenue.
It is so easy to train new employees on the system. As upgrades are added they have usually been easy to understand and easy to integrate into our daily use.
This software has left nothing and is continuously being enhanced. Our website integration was as smooth as we could have ever imagined and the affordability is appreciated.
We were the very first customer of ShoWare so we have seen the product/software grow since 2004. The ease of use has reached a wonderful level.
As with most systems, the inability to change the delivery method on a completed order and not being able to do a partial refund seamlessly can be a bit of a burden.
We have been pleased with the great customer service accesso ShoWare has provided us over the years. They have gone above and beyond to accommodate our requests and continue to improve.
The concert tickets are also sold on the system but customers get confused by the basket.
A terrific system, affordable, effective, and always current with new features added regularly like Facebook sales or mobile ticketing site.
Struggle to find much bad to say - Some changes more difficult than others to manage.
The ease in navigating the site and especially the ability from them to select their own seats online 24/7 is what I hear about the most. My true appreciation is for their technical support.
We have been using accesso ShoWare for over 8 years and have yet to run into any major obstacles.
Their ability to think outside the box and build custom solutions for my facility has been amazing.
Accesso ShoWare is an excellent organization. They have built a full-featured ticketing solution which they continue to enhance, thereby staying on top of the latest technologies.
We our very pleased with the software and appreciate the team at accesso ShoWare.
ShoWare is a reliable tool to track ticket sales and manage our box office. It seems to be improving and we've received compliments on it from our patrons.
Sometimes we don't even know of an issue, and it's already remedied, and we are made aware ASAP. They take wonderful care of us and listen to all of our questions and ideas.
Overall a great value and a worthy investment for venues of any size.
The software is easy to use for the patron which is most important. I'm a quick learner so it was easy to learn to system and for me to train volunteers and other members of our team.
Ease of use once learned. The many features that have the ability to drive revenue.
It is so easy to train new employees on the system. As upgrades are added they have usually been easy to understand and easy to integrate into our daily use.
This software has left nothing and is continuously being enhanced. Our website integration was as smooth as we could have ever imagined and the affordability is appreciated.
GuestTracker logo
4.5
12

Campground management tool for lodges, RV parks & marinas

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.1
    Features
    4.3
    Customer support
    4.3
Pros and Cons from GuestTracker users   
+9
The software allows you to save each guest's information along with notes about their stay. It makes it easy to keep recurring guests happy with notes on their preferences.
Again, coming from an older version, the downside was just learning a new system. I was accustomed to all reservation being on one screen.
The system is very user friendly and easy to operate. We love the Unit Chart and the many ways to sort information.
Lack of being able to do Monthly billings on the 28-29-30 and 31st.
Very Happy and satisfied customer for the past 16 years plus.
The user interface can be a bit difficult to navigate.
The customer support is great and the manual is precise. The reservation taking process is not complex.
There are a lot of options and the software cannot be customized to remove unused options. It is difficult to learn at first, but you get used to it eventually.
For our business this program is easy to understand, Maneuver in, reliable. And there is no way we can possibly do a double booking.
It is very user friendly for any age group to use, from younger generation to older...the support from them is very fast and efficient.
Highly recommend working with this team and program.
Excellent support team and representatives work hard to understand our business.
The software allows you to save each guest's information along with notes about their stay. It makes it easy to keep recurring guests happy with notes on their preferences.
Again, coming from an older version, the downside was just learning a new system. I was accustomed to all reservation being on one screen.
The system is very user friendly and easy to operate. We love the Unit Chart and the many ways to sort information.
Lack of being able to do Monthly billings on the 28-29-30 and 31st.
Very Happy and satisfied customer for the past 16 years plus.
The user interface can be a bit difficult to navigate.
The customer support is great and the manual is precise. The reservation taking process is not complex.
There are a lot of options and the software cannot be customized to remove unused options. It is difficult to learn at first, but you get used to it eventually.
For our business this program is easy to understand, Maneuver in, reliable. And there is no way we can possibly do a double booking.
It is very user friendly for any age group to use, from younger generation to older...the support from them is very fast and efficient.
Highly recommend working with this team and program.
Excellent support team and representatives work hard to understand our business.
The software allows you to save each guest's information along with notes about their stay. It makes it easy to keep recurring guests happy with notes on their preferences.
Again, coming from an older version, the downside was just learning a new system. I was accustomed to all reservation being on one screen.
The system is very user friendly and easy to operate. We love the Unit Chart and the many ways to sort information.
Lack of being able to do Monthly billings on the 28-29-30 and 31st.
Very Happy and satisfied customer for the past 16 years plus.
The user interface can be a bit difficult to navigate.
The customer support is great and the manual is precise. The reservation taking process is not complex.
There are a lot of options and the software cannot be customized to remove unused options. It is difficult to learn at first, but you get used to it eventually.
For our business this program is easy to understand, Maneuver in, reliable. And there is no way we can possibly do a double booking.
It is very user friendly for any age group to use, from younger generation to older...the support from them is very fast and efficient.
Highly recommend working with this team and program.
Excellent support team and representatives work hard to understand our business.
QaTable logo
0

The new way to go out to first come first served restaurants

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Reviews Sentiment
ic-pricetag

No reviews

Positive Reviews
ic-pricetag

No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from QaTable users   
No pros & cons found
SpotOn logo
4.4
304

Restaurant POS for payment processing

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.3
Pros and Cons from SpotOn users   
+15
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.
I have had to place stop payment on them and stop using the credit card machine in order to stop the bleed. I literally have called and emailed each and everyday for months trying to get a resolution.
Reporting has been amazing and has really helped our manager stay on top of their metrics. Integrations with 7 Shifts scheduling has been a game changer.
Great way to have more customers having a better experience with your company.
From back office, digital marketing, built our website to take orders off of. The programming is great to allow you to do more tasks with better trained staff.
I love the ease of access of this product the most. Business people hardly have time for anything other than running their business.
Great Restaurant Software - Working to be Great Retail Software.
We love how easy it is to use and how your customer service is available at anytime.
Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.
The product is easy to use and has great customer support. Its easy to make changes on the fly.
On top of that, with the cash discounting, we are saving tons of money.
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.
I have had to place stop payment on them and stop using the credit card machine in order to stop the bleed. I literally have called and emailed each and everyday for months trying to get a resolution.
Reporting has been amazing and has really helped our manager stay on top of their metrics. Integrations with 7 Shifts scheduling has been a game changer.
Great way to have more customers having a better experience with your company.
From back office, digital marketing, built our website to take orders off of. The programming is great to allow you to do more tasks with better trained staff.
I love the ease of access of this product the most. Business people hardly have time for anything other than running their business.
Great Restaurant Software - Working to be Great Retail Software.
We love how easy it is to use and how your customer service is available at anytime.
Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.
The product is easy to use and has great customer support. Its easy to make changes on the fly.
On top of that, with the cash discounting, we are saving tons of money.
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.
I have had to place stop payment on them and stop using the credit card machine in order to stop the bleed. I literally have called and emailed each and everyday for months trying to get a resolution.
Reporting has been amazing and has really helped our manager stay on top of their metrics. Integrations with 7 Shifts scheduling has been a game changer.
Great way to have more customers having a better experience with your company.
From back office, digital marketing, built our website to take orders off of. The programming is great to allow you to do more tasks with better trained staff.
I love the ease of access of this product the most. Business people hardly have time for anything other than running their business.
Great Restaurant Software - Working to be Great Retail Software.
We love how easy it is to use and how your customer service is available at anytime.
Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.
The product is easy to use and has great customer support. Its easy to make changes on the fly.
On top of that, with the cash discounting, we are saving tons of money.
R2M2 Solutions logo
5.0
2

Integrated solution for managing client reservations

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from R2M2 Solutions users   
No pros & cons found
Booqable logo
4.8
603

All-in-one rental software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Booqable users   
avatar
avatar
avatar
+15
Overall a very good and intuitive rental program at an affordable price with great support.
We hate losing a small piece that may cost $1000 or more and we didn't have it barcoded in separately on a check out. Also it has a hard time integrating with Quickbooks and other accounting software.
Useful and super helpful product for organizing the rental services we offer in our shop.
So far that is my main complaint. It is only designs for a brick and mortar shop when so many rental shops are online now.
The backend calendar and inventory management is a delight to work with and the payment integration with Stripe is seamless.
It runs next to our online store, so you see 2 shopping baskets on the page which is sometimes confusing.
Easy to use, clear layout, excellent stock tracking and clear, quote and invoice system, and most importantly for me, a eurocentric setting and not a U.S. one.
Improvements can almost always be made to any product, although Booqable is difficult to critique.
It integrates well with our site (unlike other programs) and when we compared the cost to other options, booqable came out an easy winner.
It is quite soon to offer a comprehensive review as we are at the beginning of the use but so far the best I could find on the market.
The standout feature for this product was affordability and the easy use of tracking inventory. I had searched the internet thoroughly then stumbled across this product and was very excited.
My experience has been great. Right for the start.the Thee Booqable team was so accommodating by reaching out more then once to make sure I was using the program to my full potential.
Ease of use for an digital immigrant, old gal, like me. In our lawn greeting sign business, being able to track inventory is essential.
The ease of adding products into the system is far better than anything I have seen in competitors.
We really need the package integration and faster customer support (it has been promised to us for almost 2 years) Overall it has been an easy to use flexible program and we do like it.
Booqable was the best software for our booking system. It was very straightforward to use and was set up very quickly.
Ability to easily produce a kit list from existing items. Excellent customer service via live chat.
So easy to use, Easy to setup learn and use. Customer support also is really great.
Overall a very good and intuitive rental program at an affordable price with great support.
We hate losing a small piece that may cost $1000 or more and we didn't have it barcoded in separately on a check out. Also it has a hard time integrating with Quickbooks and other accounting software.
Useful and super helpful product for organizing the rental services we offer in our shop.
So far that is my main complaint. It is only designs for a brick and mortar shop when so many rental shops are online now.
The backend calendar and inventory management is a delight to work with and the payment integration with Stripe is seamless.
It runs next to our online store, so you see 2 shopping baskets on the page which is sometimes confusing.
Easy to use, clear layout, excellent stock tracking and clear, quote and invoice system, and most importantly for me, a eurocentric setting and not a U.S. one.
Improvements can almost always be made to any product, although Booqable is difficult to critique.
It integrates well with our site (unlike other programs) and when we compared the cost to other options, booqable came out an easy winner.
It is quite soon to offer a comprehensive review as we are at the beginning of the use but so far the best I could find on the market.
The standout feature for this product was affordability and the easy use of tracking inventory. I had searched the internet thoroughly then stumbled across this product and was very excited.
My experience has been great. Right for the start.the Thee Booqable team was so accommodating by reaching out more then once to make sure I was using the program to my full potential.
Ease of use for an digital immigrant, old gal, like me. In our lawn greeting sign business, being able to track inventory is essential.
The ease of adding products into the system is far better than anything I have seen in competitors.
We really need the package integration and faster customer support (it has been promised to us for almost 2 years) Overall it has been an easy to use flexible program and we do like it.
Booqable was the best software for our booking system. It was very straightforward to use and was set up very quickly.
Ability to easily produce a kit list from existing items. Excellent customer service via live chat.
So easy to use, Easy to setup learn and use. Customer support also is really great.
Overall a very good and intuitive rental program at an affordable price with great support.
We hate losing a small piece that may cost $1000 or more and we didn't have it barcoded in separately on a check out. Also it has a hard time integrating with Quickbooks and other accounting software.
Useful and super helpful product for organizing the rental services we offer in our shop.
So far that is my main complaint. It is only designs for a brick and mortar shop when so many rental shops are online now.
The backend calendar and inventory management is a delight to work with and the payment integration with Stripe is seamless.
It runs next to our online store, so you see 2 shopping baskets on the page which is sometimes confusing.
Easy to use, clear layout, excellent stock tracking and clear, quote and invoice system, and most importantly for me, a eurocentric setting and not a U.S. one.
Improvements can almost always be made to any product, although Booqable is difficult to critique.
It integrates well with our site (unlike other programs) and when we compared the cost to other options, booqable came out an easy winner.
It is quite soon to offer a comprehensive review as we are at the beginning of the use but so far the best I could find on the market.
The standout feature for this product was affordability and the easy use of tracking inventory. I had searched the internet thoroughly then stumbled across this product and was very excited.
My experience has been great. Right for the start.the Thee Booqable team was so accommodating by reaching out more then once to make sure I was using the program to my full potential.
Ease of use for an digital immigrant, old gal, like me. In our lawn greeting sign business, being able to track inventory is essential.
The ease of adding products into the system is far better than anything I have seen in competitors.
We really need the package integration and faster customer support (it has been promised to us for almost 2 years) Overall it has been an easy to use flexible program and we do like it.
Booqable was the best software for our booking system. It was very straightforward to use and was set up very quickly.
Ability to easily produce a kit list from existing items. Excellent customer service via live chat.
So easy to use, Easy to setup learn and use. Customer support also is really great.
SimplyBook.me logo
4.6
1.1K

Scheduling software for service industries & entreprises

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.5
Pros and Cons from SimplyBook.me users   
avatar
avatar
avatar
+15
The price is absolutely fair, I am so happy to found this system. Super professional, fast and direct support.
Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.
Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable.
It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website.
I love how user friendly this software is. I found the video tutorials very helpful and the customer service was prompt and friendly.
I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.
I love that it has so many features to customize the experience. As well its great help in cutting down bookings over the phone.
One downside is paying a monthly or yearly fee for something you may only use intermittently.
I've looked at different booking solutions and found SimplybookIt not only has the best solution, but it also has the best price/quality ratio. And the Support team has been very helpfull for me.
It has been a great experience and the customer support is very helpful. I would highly recommend it to anyone who needs this type of service.
Over all experience ahs been fantastic. I very much appreciate all of the features simplybook has to offer.
Super easy to figure out and navigate, the best part is the live help if I ever had any questions they answer right away.
I love the custom translation features which allow me to set the exact terminology for my specific business. I've use this for about 5 years, and we love it.
I love how customizable it is, and how well it works with my business. I love the calendar syncing & being able to use it & put it wherever.
It is easy to use and makes creating a beautiful booking site as easy as pie.I would strongly recommend this platform to service based business.
Support is very friendly, quick and helpful. There's a free version that has enough features in some cases.
I loved the features included with the base package and the ability to add extra features alacarte to keep costs low. Customers can self-cancel and outgoing emails can be customized.
The branding elements available out of the box are very helpful. The API with merchant transactions was also very user friendly for implementation.
The price is absolutely fair, I am so happy to found this system. Super professional, fast and direct support.
Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.
Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable.
It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website.
I love how user friendly this software is. I found the video tutorials very helpful and the customer service was prompt and friendly.
I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.
I love that it has so many features to customize the experience. As well its great help in cutting down bookings over the phone.
One downside is paying a monthly or yearly fee for something you may only use intermittently.
I've looked at different booking solutions and found SimplybookIt not only has the best solution, but it also has the best price/quality ratio. And the Support team has been very helpfull for me.
It has been a great experience and the customer support is very helpful. I would highly recommend it to anyone who needs this type of service.
Over all experience ahs been fantastic. I very much appreciate all of the features simplybook has to offer.
Super easy to figure out and navigate, the best part is the live help if I ever had any questions they answer right away.
I love the custom translation features which allow me to set the exact terminology for my specific business. I've use this for about 5 years, and we love it.
I love how customizable it is, and how well it works with my business. I love the calendar syncing & being able to use it & put it wherever.
It is easy to use and makes creating a beautiful booking site as easy as pie.I would strongly recommend this platform to service based business.
Support is very friendly, quick and helpful. There's a free version that has enough features in some cases.
I loved the features included with the base package and the ability to add extra features alacarte to keep costs low. Customers can self-cancel and outgoing emails can be customized.
The branding elements available out of the box are very helpful. The API with merchant transactions was also very user friendly for implementation.
The price is absolutely fair, I am so happy to found this system. Super professional, fast and direct support.
Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.
Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable.
It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website.
I love how user friendly this software is. I found the video tutorials very helpful and the customer service was prompt and friendly.
I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.
I love that it has so many features to customize the experience. As well its great help in cutting down bookings over the phone.
One downside is paying a monthly or yearly fee for something you may only use intermittently.
I've looked at different booking solutions and found SimplybookIt not only has the best solution, but it also has the best price/quality ratio. And the Support team has been very helpfull for me.
It has been a great experience and the customer support is very helpful. I would highly recommend it to anyone who needs this type of service.
Over all experience ahs been fantastic. I very much appreciate all of the features simplybook has to offer.
Super easy to figure out and navigate, the best part is the live help if I ever had any questions they answer right away.
I love the custom translation features which allow me to set the exact terminology for my specific business. I've use this for about 5 years, and we love it.
I love how customizable it is, and how well it works with my business. I love the calendar syncing & being able to use it & put it wherever.
It is easy to use and makes creating a beautiful booking site as easy as pie.I would strongly recommend this platform to service based business.
Support is very friendly, quick and helpful. There's a free version that has enough features in some cases.
I loved the features included with the base package and the ability to add extra features alacarte to keep costs low. Customers can self-cancel and outgoing emails can be customized.
The branding elements available out of the box are very helpful. The API with merchant transactions was also very user friendly for implementation.
Wix logo

Wix

4.4
9.4K

Website builder & business management platform

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.2
Pros and Cons from Wix users   
avatar
avatar
avatar
+15
I find it truly amazing how little work I need to put in to make an amazing website. You will have people think the website was made by a professional not by yourself in a short amount of time.
Their policies are ridiculous and customer service knowledge and etiquette are terrible. I have to share the latest bizarre policy I've run into.
I found WIX through an advertisement that claimed that the software was easy to use to create a website for yourself and it's true. It's easy to use and also fun to use.
Sometimes the apps cost money or you have limited amount of the app you can use before it costs money. This is frustrating when you start using it and then realize you are stuck.
You will like Wix and I'm sure with a little time and effort and your creative juices flowing, you can create a spectacular website that is user friendly and your customers would appreciate.
The only problem that I have faced is that trying get to different pages of your website while in editing mode is confusing.
I couldn’t be happier about WIX. My company is been using it for over 3 years and I love their products, their customer service and the quality offered at a very competitive price.
It is frustrating when you try to customize, but it does not save or does not work out the way you had thought or intended it to.
It's a great way to make a good portfolio, that's the only reason I use Wix over WordPress in my portfolio site. It's free, it's easy to update, has a great video uploader, sketchfab interaction.
Overall with the free trial it has been very nice. Very easy to use and great templates are available.
Wix is AWESOME for beginners. I love that I didn't have to know exactly what I was doing (ie like how to code) to create a stellar site.
I love Wix's ease of use and user friendly interface. I have been using it for over two years for our agencies website and we have loved it.
What I liked most about this software is how fun it is to design my own page and be creative in how the layout looks.
It is an excellent way to have a website with zero cost. Easy handling and with a variety of designs is a great tool for a company that is starting and wants to show their work on the internet.
It's such a great site where it's super user friendly and if you need assistance with things you're instantly able to get an answer from the customer service area.
Wix helps the user to make an outstanding website and with an affordable price. It is very easy to use it.
It is very easy to be integrated with your actual domain ( if you have one, otherwise you can get one from wix). Takes 0 time to set up a professional and good looking website, great SEO management.
The best thing from Wix es the ease of use, intuitive and you do not have to be an expert to set your first web page. It have the free version and the possibility of SEO integration.
I find it truly amazing how little work I need to put in to make an amazing website. You will have people think the website was made by a professional not by yourself in a short amount of time.
Their policies are ridiculous and customer service knowledge and etiquette are terrible. I have to share the latest bizarre policy I've run into.
I found WIX through an advertisement that claimed that the software was easy to use to create a website for yourself and it's true. It's easy to use and also fun to use.
Sometimes the apps cost money or you have limited amount of the app you can use before it costs money. This is frustrating when you start using it and then realize you are stuck.
You will like Wix and I'm sure with a little time and effort and your creative juices flowing, you can create a spectacular website that is user friendly and your customers would appreciate.
The only problem that I have faced is that trying get to different pages of your website while in editing mode is confusing.
I couldn’t be happier about WIX. My company is been using it for over 3 years and I love their products, their customer service and the quality offered at a very competitive price.
It is frustrating when you try to customize, but it does not save or does not work out the way you had thought or intended it to.
It's a great way to make a good portfolio, that's the only reason I use Wix over WordPress in my portfolio site. It's free, it's easy to update, has a great video uploader, sketchfab interaction.
Overall with the free trial it has been very nice. Very easy to use and great templates are available.
Wix is AWESOME for beginners. I love that I didn't have to know exactly what I was doing (ie like how to code) to create a stellar site.
I love Wix's ease of use and user friendly interface. I have been using it for over two years for our agencies website and we have loved it.
What I liked most about this software is how fun it is to design my own page and be creative in how the layout looks.
It is an excellent way to have a website with zero cost. Easy handling and with a variety of designs is a great tool for a company that is starting and wants to show their work on the internet.
It's such a great site where it's super user friendly and if you need assistance with things you're instantly able to get an answer from the customer service area.
Wix helps the user to make an outstanding website and with an affordable price. It is very easy to use it.
It is very easy to be integrated with your actual domain ( if you have one, otherwise you can get one from wix). Takes 0 time to set up a professional and good looking website, great SEO management.
The best thing from Wix es the ease of use, intuitive and you do not have to be an expert to set your first web page. It have the free version and the possibility of SEO integration.
I find it truly amazing how little work I need to put in to make an amazing website. You will have people think the website was made by a professional not by yourself in a short amount of time.
Their policies are ridiculous and customer service knowledge and etiquette are terrible. I have to share the latest bizarre policy I've run into.
I found WIX through an advertisement that claimed that the software was easy to use to create a website for yourself and it's true. It's easy to use and also fun to use.
Sometimes the apps cost money or you have limited amount of the app you can use before it costs money. This is frustrating when you start using it and then realize you are stuck.
You will like Wix and I'm sure with a little time and effort and your creative juices flowing, you can create a spectacular website that is user friendly and your customers would appreciate.
The only problem that I have faced is that trying get to different pages of your website while in editing mode is confusing.
I couldn’t be happier about WIX. My company is been using it for over 3 years and I love their products, their customer service and the quality offered at a very competitive price.
It is frustrating when you try to customize, but it does not save or does not work out the way you had thought or intended it to.
It's a great way to make a good portfolio, that's the only reason I use Wix over WordPress in my portfolio site. It's free, it's easy to update, has a great video uploader, sketchfab interaction.
Overall with the free trial it has been very nice. Very easy to use and great templates are available.
Wix is AWESOME for beginners. I love that I didn't have to know exactly what I was doing (ie like how to code) to create a stellar site.
I love Wix's ease of use and user friendly interface. I have been using it for over two years for our agencies website and we have loved it.
What I liked most about this software is how fun it is to design my own page and be creative in how the layout looks.
It is an excellent way to have a website with zero cost. Easy handling and with a variety of designs is a great tool for a company that is starting and wants to show their work on the internet.
It's such a great site where it's super user friendly and if you need assistance with things you're instantly able to get an answer from the customer service area.
Wix helps the user to make an outstanding website and with an affordable price. It is very easy to use it.
It is very easy to be integrated with your actual domain ( if you have one, otherwise you can get one from wix). Takes 0 time to set up a professional and good looking website, great SEO management.
The best thing from Wix es the ease of use, intuitive and you do not have to be an expert to set your first web page. It have the free version and the possibility of SEO integration.
Eventbrite logo
4.6
4.9K

Build, manage, and grow events

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.3
Pros and Cons from Eventbrite users   
avatar
avatar
avatar
+15
The seamless process of managing the events, seminars or webinars, is truly amazing and super quick. It manages to remove the hassles from the POV of the admin.
The event management UI was slow and awkward to use. I did have a couple of periods of site outage that caused me some pain.
I love how easy it is to search for events, how easy it is to RSVP, and how everything is visible in your account (and is also sent to your email for extra ease).
The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it.
What I like most about the Eventbrite platform is how user friendly it is to create the events and the ease for those purchasing to make their purchase.
The lack of customer service during the pandemic was frustrating. Also, the percentage Eventbrite takes for ticketed events is higher than other companies.
It has been a fantastic help and it is very easy to set up everything and manage the information.
I've never had any issue with the use of the software. I haven't attended an event I booked on Eventbrite and was denied entry because I had the wrong ticket.
The best feature on Eventbrite is the ease of customization. It's very easy to pull in your own graphics and stylization.
We have run many large events and are going to be pushing into this space when we do it again. The ease of registration, collection of information and the overall system is fantastic.
It was super easy to use and there were tools and help available to allow for better event pages to be created.
I use this app to keep track of the events happening in my area. What I like the most about this app is that it provides very good and reliable information about social events and activities.
We used eventbrite to help promote client events because it was quick, easy, and looked professional. It’s also nice that there are options to add tickets/pricing as well as maps, images, etc.
Overall I am a huge fan of Eventbrite and it allows me to stay active and get to know my community better.
Very easy to use as both a promoter and consumer. This app has a rich array of tools to plan, schedule and promote all the event, Has very helpful integration with social media platforms too.
There are multiple features that have been useful with this software. Specifically, the ability to interface with various platforms and how they are integrated within using the software.
Easy to set up and use, excellent customer support from a friendly, knowledgable team.
Eventbrite makes the normally daunting task of event management easy. Whether you are registering free tickets, or selling tickets for a cost, this is an excellent platform to manage the process.
The seamless process of managing the events, seminars or webinars, is truly amazing and super quick. It manages to remove the hassles from the POV of the admin.
The event management UI was slow and awkward to use. I did have a couple of periods of site outage that caused me some pain.
I love how easy it is to search for events, how easy it is to RSVP, and how everything is visible in your account (and is also sent to your email for extra ease).
The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it.
What I like most about the Eventbrite platform is how user friendly it is to create the events and the ease for those purchasing to make their purchase.
The lack of customer service during the pandemic was frustrating. Also, the percentage Eventbrite takes for ticketed events is higher than other companies.
It has been a fantastic help and it is very easy to set up everything and manage the information.
I've never had any issue with the use of the software. I haven't attended an event I booked on Eventbrite and was denied entry because I had the wrong ticket.
The best feature on Eventbrite is the ease of customization. It's very easy to pull in your own graphics and stylization.
We have run many large events and are going to be pushing into this space when we do it again. The ease of registration, collection of information and the overall system is fantastic.
It was super easy to use and there were tools and help available to allow for better event pages to be created.
I use this app to keep track of the events happening in my area. What I like the most about this app is that it provides very good and reliable information about social events and activities.
We used eventbrite to help promote client events because it was quick, easy, and looked professional. It’s also nice that there are options to add tickets/pricing as well as maps, images, etc.
Overall I am a huge fan of Eventbrite and it allows me to stay active and get to know my community better.
Very easy to use as both a promoter and consumer. This app has a rich array of tools to plan, schedule and promote all the event, Has very helpful integration with social media platforms too.
There are multiple features that have been useful with this software. Specifically, the ability to interface with various platforms and how they are integrated within using the software.
Easy to set up and use, excellent customer support from a friendly, knowledgable team.
Eventbrite makes the normally daunting task of event management easy. Whether you are registering free tickets, or selling tickets for a cost, this is an excellent platform to manage the process.
The seamless process of managing the events, seminars or webinars, is truly amazing and super quick. It manages to remove the hassles from the POV of the admin.
The event management UI was slow and awkward to use. I did have a couple of periods of site outage that caused me some pain.
I love how easy it is to search for events, how easy it is to RSVP, and how everything is visible in your account (and is also sent to your email for extra ease).
The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it.
What I like most about the Eventbrite platform is how user friendly it is to create the events and the ease for those purchasing to make their purchase.
The lack of customer service during the pandemic was frustrating. Also, the percentage Eventbrite takes for ticketed events is higher than other companies.
It has been a fantastic help and it is very easy to set up everything and manage the information.
I've never had any issue with the use of the software. I haven't attended an event I booked on Eventbrite and was denied entry because I had the wrong ticket.
The best feature on Eventbrite is the ease of customization. It's very easy to pull in your own graphics and stylization.
We have run many large events and are going to be pushing into this space when we do it again. The ease of registration, collection of information and the overall system is fantastic.
It was super easy to use and there were tools and help available to allow for better event pages to be created.
I use this app to keep track of the events happening in my area. What I like the most about this app is that it provides very good and reliable information about social events and activities.
We used eventbrite to help promote client events because it was quick, easy, and looked professional. It’s also nice that there are options to add tickets/pricing as well as maps, images, etc.
Overall I am a huge fan of Eventbrite and it allows me to stay active and get to know my community better.
Very easy to use as both a promoter and consumer. This app has a rich array of tools to plan, schedule and promote all the event, Has very helpful integration with social media platforms too.
There are multiple features that have been useful with this software. Specifically, the ability to interface with various platforms and how they are integrated within using the software.
Easy to set up and use, excellent customer support from a friendly, knowledgable team.
Eventbrite makes the normally daunting task of event management easy. Whether you are registering free tickets, or selling tickets for a cost, this is an excellent platform to manage the process.
Fresha logo
4.9
1.3K

Online booking platform for beauty and wellness businesses.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.9
    Features
    4.7
    Customer support
    4.8
Pros and Cons from Fresha users   
avatar
+15
Brilliant great managers that keep you on track to make sure you are optimise all the features that are constantly being updated.
The customer support service is terrible - I have had payments taken from clients that have not been transferred to me causing cash flow problems.
It makes my business run more efficiently, at a higher profit and a seamless experience for my clients. Everything about this system just works, the team have done an excellent job.
You will also be manipulated and pressured and lied to to get you off the free system and onto the payment system.
I like that it’s an easy program to use with great functions that are improving all the time.
Even though your no show fees could end up paying for the fees, if you do not have any no shows a lot of your earnings are then left to pay for the fees.
Coming from a much more complicated system like MINDBODY, Fresha was so wonderfully easy to figure out and implement. Customer service has always been so kind and responsive and happy to help.
I must admit I might be confused on the billing policy.
I LOVE EVERYTHING about this software and I LOVE watching software grow with what the CUSTOMERS are wanting.
I raised my prices a little to cover the transaction fees which are not much at all. I love fresha I’m so happy with everything they do and have done for me.
Customer service through messenger and once assigned an advisor was great. Very helpful and attentive.
It is amazingly easy to use, and since being open I have had excellent reviews from my clients on how easy it is to book an appointment.
When they aren't changing things every week, we are very happy with the product. We love the new app which makes sure my therapists know immediately when their schedule changes.
Fresha also has fast team supports even it's free. It able to Booking Online, create Vouchers, create discounts, rearrange queue for therapists, track customers, provide very good data analysis.
The interface is very well thought out and it runs so smooth and glitch free. I love everything from the calendars to the confirmation texts to the payments.
Very clean, easy to use and the app is fantastic.
Easy to use, Accessibility, Functionality, Customer Service and support, clients and penitent history and form, Price and in short all the best comes in one unique software.
I'm no software expert, so I liked that Fresha was simple to set up and use from the word go. The features were relevant to my business and there are plenty of tutorials and email help if required.
Brilliant great managers that keep you on track to make sure you are optimise all the features that are constantly being updated.
The customer support service is terrible - I have had payments taken from clients that have not been transferred to me causing cash flow problems.
It makes my business run more efficiently, at a higher profit and a seamless experience for my clients. Everything about this system just works, the team have done an excellent job.
You will also be manipulated and pressured and lied to to get you off the free system and onto the payment system.
I like that it’s an easy program to use with great functions that are improving all the time.
Even though your no show fees could end up paying for the fees, if you do not have any no shows a lot of your earnings are then left to pay for the fees.
Coming from a much more complicated system like MINDBODY, Fresha was so wonderfully easy to figure out and implement. Customer service has always been so kind and responsive and happy to help.
I must admit I might be confused on the billing policy.
I LOVE EVERYTHING about this software and I LOVE watching software grow with what the CUSTOMERS are wanting.
I raised my prices a little to cover the transaction fees which are not much at all. I love fresha I’m so happy with everything they do and have done for me.
Customer service through messenger and once assigned an advisor was great. Very helpful and attentive.
It is amazingly easy to use, and since being open I have had excellent reviews from my clients on how easy it is to book an appointment.
When they aren't changing things every week, we are very happy with the product. We love the new app which makes sure my therapists know immediately when their schedule changes.
Fresha also has fast team supports even it's free. It able to Booking Online, create Vouchers, create discounts, rearrange queue for therapists, track customers, provide very good data analysis.
The interface is very well thought out and it runs so smooth and glitch free. I love everything from the calendars to the confirmation texts to the payments.
Very clean, easy to use and the app is fantastic.
Easy to use, Accessibility, Functionality, Customer Service and support, clients and penitent history and form, Price and in short all the best comes in one unique software.
I'm no software expert, so I liked that Fresha was simple to set up and use from the word go. The features were relevant to my business and there are plenty of tutorials and email help if required.
Brilliant great managers that keep you on track to make sure you are optimise all the features that are constantly being updated.
The customer support service is terrible - I have had payments taken from clients that have not been transferred to me causing cash flow problems.
It makes my business run more efficiently, at a higher profit and a seamless experience for my clients. Everything about this system just works, the team have done an excellent job.
You will also be manipulated and pressured and lied to to get you off the free system and onto the payment system.
I like that it’s an easy program to use with great functions that are improving all the time.
Even though your no show fees could end up paying for the fees, if you do not have any no shows a lot of your earnings are then left to pay for the fees.
Coming from a much more complicated system like MINDBODY, Fresha was so wonderfully easy to figure out and implement. Customer service has always been so kind and responsive and happy to help.
I must admit I might be confused on the billing policy.
I LOVE EVERYTHING about this software and I LOVE watching software grow with what the CUSTOMERS are wanting.
I raised my prices a little to cover the transaction fees which are not much at all. I love fresha I’m so happy with everything they do and have done for me.
Customer service through messenger and once assigned an advisor was great. Very helpful and attentive.
It is amazingly easy to use, and since being open I have had excellent reviews from my clients on how easy it is to book an appointment.
When they aren't changing things every week, we are very happy with the product. We love the new app which makes sure my therapists know immediately when their schedule changes.
Fresha also has fast team supports even it's free. It able to Booking Online, create Vouchers, create discounts, rearrange queue for therapists, track customers, provide very good data analysis.
The interface is very well thought out and it runs so smooth and glitch free. I love everything from the calendars to the confirmation texts to the payments.
Very clean, easy to use and the app is fantastic.
Easy to use, Accessibility, Functionality, Customer Service and support, clients and penitent history and form, Price and in short all the best comes in one unique software.
I'm no software expert, so I liked that Fresha was simple to set up and use from the word go. The features were relevant to my business and there are plenty of tutorials and email help if required.
FareHarbor logo

FareHarbor

4.8
1.1K

Online Ticketing and Booking Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.9
Pros and Cons from FareHarbor users   
avatar
+15
Probably the best thing about Fareharbor is the absolutely fantastic support. When you need to do or change something, all you need to do is ask and the support team will have it done very quickly.
Also the fact there were so many small mistakes when buiding it, (we've had to ask to fix the same mistake more than one time because one thing got solved but created another problem).
They care deeply about our success as a business and we feel the love and support from their staff as we grow our business and partnership with their company.
The obvious one complaint is that FH charges customers who make a booking online (on my website for example) a 6% fee, totally seperate and additional to any tax, which adds up.
So far I really appreciate the help offered by those assigned to help set up our company w/a new reservation system that we hope will be much more user friendly for both us and our customers.
I thought it was overreaching to think that after submitting my information that I would be up and running in a week. I was gladly proven wrong.
It has strong features that does almost anything you could wish from a solution like this one. Software is excellent and it comes with premium custom support.
I raised this with their developers and the response was sorry, its all hard coded. I then asked if I could have the fareharbour branding removed from the booking pages.
I would highly recommend this software. Customer support is excellent their staff are quick to reply and help with any situation that arises.
My favorite part of this software was that it is easy to customize. We are a weather dependent experience so how simple refunds & rebookings were was also exciting to us.
It also integrates seamlessly with our website and is exceptionally user-friendly, not to mention how beautiful it looks.
It's very easy to use, and it's integrated beautifully in my website.
There is so much functionality. I love that rebooking is so easy as are refunds and amending bookings and payments.
They are super professional and quick and eager to help.
I have easy access to my dashboard at all times, be it on my desktop or my mobile device. Implementing FareHarbor was one of the best choices I have made for my business.
FareHarbor is so easy to use. The 24/7 support team is amazing.
An outstanding company that truly is happy to help.
It is very easy to use and have lot of features, also we have help from the fareharbor support to implement it.
Probably the best thing about Fareharbor is the absolutely fantastic support. When you need to do or change something, all you need to do is ask and the support team will have it done very quickly.
Also the fact there were so many small mistakes when buiding it, (we've had to ask to fix the same mistake more than one time because one thing got solved but created another problem).
They care deeply about our success as a business and we feel the love and support from their staff as we grow our business and partnership with their company.
The obvious one complaint is that FH charges customers who make a booking online (on my website for example) a 6% fee, totally seperate and additional to any tax, which adds up.
So far I really appreciate the help offered by those assigned to help set up our company w/a new reservation system that we hope will be much more user friendly for both us and our customers.
I thought it was overreaching to think that after submitting my information that I would be up and running in a week. I was gladly proven wrong.
It has strong features that does almost anything you could wish from a solution like this one. Software is excellent and it comes with premium custom support.
I raised this with their developers and the response was sorry, its all hard coded. I then asked if I could have the fareharbour branding removed from the booking pages.
I would highly recommend this software. Customer support is excellent their staff are quick to reply and help with any situation that arises.
My favorite part of this software was that it is easy to customize. We are a weather dependent experience so how simple refunds & rebookings were was also exciting to us.
It also integrates seamlessly with our website and is exceptionally user-friendly, not to mention how beautiful it looks.
It's very easy to use, and it's integrated beautifully in my website.
There is so much functionality. I love that rebooking is so easy as are refunds and amending bookings and payments.
They are super professional and quick and eager to help.
I have easy access to my dashboard at all times, be it on my desktop or my mobile device. Implementing FareHarbor was one of the best choices I have made for my business.
FareHarbor is so easy to use. The 24/7 support team is amazing.
An outstanding company that truly is happy to help.
It is very easy to use and have lot of features, also we have help from the fareharbor support to implement it.
Probably the best thing about Fareharbor is the absolutely fantastic support. When you need to do or change something, all you need to do is ask and the support team will have it done very quickly.
Also the fact there were so many small mistakes when buiding it, (we've had to ask to fix the same mistake more than one time because one thing got solved but created another problem).
They care deeply about our success as a business and we feel the love and support from their staff as we grow our business and partnership with their company.
The obvious one complaint is that FH charges customers who make a booking online (on my website for example) a 6% fee, totally seperate and additional to any tax, which adds up.
So far I really appreciate the help offered by those assigned to help set up our company w/a new reservation system that we hope will be much more user friendly for both us and our customers.
I thought it was overreaching to think that after submitting my information that I would be up and running in a week. I was gladly proven wrong.
It has strong features that does almost anything you could wish from a solution like this one. Software is excellent and it comes with premium custom support.
I raised this with their developers and the response was sorry, its all hard coded. I then asked if I could have the fareharbour branding removed from the booking pages.
I would highly recommend this software. Customer support is excellent their staff are quick to reply and help with any situation that arises.
My favorite part of this software was that it is easy to customize. We are a weather dependent experience so how simple refunds & rebookings were was also exciting to us.
It also integrates seamlessly with our website and is exceptionally user-friendly, not to mention how beautiful it looks.
It's very easy to use, and it's integrated beautifully in my website.
There is so much functionality. I love that rebooking is so easy as are refunds and amending bookings and payments.
They are super professional and quick and eager to help.
I have easy access to my dashboard at all times, be it on my desktop or my mobile device. Implementing FareHarbor was one of the best choices I have made for my business.
FareHarbor is so easy to use. The 24/7 support team is amazing.
An outstanding company that truly is happy to help.
It is very easy to use and have lot of features, also we have help from the fareharbor support to implement it.
Setmore logo
4.7
952

Deliver your magic.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.3
    Customer support
    4.7
Pros and Cons from Setmore users   
+15
Great for the beauty industry, easy for us to use and easy for clients, much more reasonably priced than other scheduling software.
I get calls all the time of accidental appointments made and they are unable to locate how to cancel them. Or I have to call and verify that is the day and time they wanted their appointment for.
I like how user friendly the software is. Also if I can't figure out something costumer service is wonderful and helpful.
It turns out that i have to go on the other side of the title and click on to modify. That was misleading and indirect to me.
Easy to set up and use with other third party vendors, impressed with functionality and flexibility. Love the features to include others in the calendar when working as a team.
I am still unsure of how I need to streamline my settings as to not double up on services or make things more confusing than they need to be.
Fantastic customer services so far. The options for multpul providers and transparent schedules to admin and others make a huge difference in our ability to function daily.
As above - We need to be able to book an appointment and then the client be able to pay for it. At the moment, if we book a slot it is blocked off and the client can't pay for that slot.
Has improved our scheduling and our ability to see what my colleagues and myself have coming up so we can all coordinate schedules.
The customer service has been great to answer my questions and help me figure out the different customizations.
So far, I'm adapting easily to the new software. It's very user friendly and the staff are all amazing.
Working with multiple teams and and patients from various referral routes, it helps me keep schedules and oppointments in order and easily viewable on mobile which is great when on the go.
Pro/premium features, recurring appointments, customisation of slots, nice booking page, nice calendar page.
Very happy, help always on hand and quick to set up and integrate.
Quick responce, ease of booking for customers, good feedback and make the company looks more serious.
Setting everything up for scheduling visits has been so easy. I signed up for at least 7 different free trials and nothing compared to the detailed and user friendly software.
Easy to use and maneuver and they had great customer service.
Good free option and integration with facebook.
Great for the beauty industry, easy for us to use and easy for clients, much more reasonably priced than other scheduling software.
I get calls all the time of accidental appointments made and they are unable to locate how to cancel them. Or I have to call and verify that is the day and time they wanted their appointment for.
I like how user friendly the software is. Also if I can't figure out something costumer service is wonderful and helpful.
It turns out that i have to go on the other side of the title and click on to modify. That was misleading and indirect to me.
Easy to set up and use with other third party vendors, impressed with functionality and flexibility. Love the features to include others in the calendar when working as a team.
I am still unsure of how I need to streamline my settings as to not double up on services or make things more confusing than they need to be.
Fantastic customer services so far. The options for multpul providers and transparent schedules to admin and others make a huge difference in our ability to function daily.
As above - We need to be able to book an appointment and then the client be able to pay for it. At the moment, if we book a slot it is blocked off and the client can't pay for that slot.
Has improved our scheduling and our ability to see what my colleagues and myself have coming up so we can all coordinate schedules.
The customer service has been great to answer my questions and help me figure out the different customizations.
So far, I'm adapting easily to the new software. It's very user friendly and the staff are all amazing.
Working with multiple teams and and patients from various referral routes, it helps me keep schedules and oppointments in order and easily viewable on mobile which is great when on the go.
Pro/premium features, recurring appointments, customisation of slots, nice booking page, nice calendar page.
Very happy, help always on hand and quick to set up and integrate.
Quick responce, ease of booking for customers, good feedback and make the company looks more serious.
Setting everything up for scheduling visits has been so easy. I signed up for at least 7 different free trials and nothing compared to the detailed and user friendly software.
Easy to use and maneuver and they had great customer service.
Good free option and integration with facebook.
Great for the beauty industry, easy for us to use and easy for clients, much more reasonably priced than other scheduling software.
I get calls all the time of accidental appointments made and they are unable to locate how to cancel them. Or I have to call and verify that is the day and time they wanted their appointment for.
I like how user friendly the software is. Also if I can't figure out something costumer service is wonderful and helpful.
It turns out that i have to go on the other side of the title and click on to modify. That was misleading and indirect to me.
Easy to set up and use with other third party vendors, impressed with functionality and flexibility. Love the features to include others in the calendar when working as a team.
I am still unsure of how I need to streamline my settings as to not double up on services or make things more confusing than they need to be.
Fantastic customer services so far. The options for multpul providers and transparent schedules to admin and others make a huge difference in our ability to function daily.
As above - We need to be able to book an appointment and then the client be able to pay for it. At the moment, if we book a slot it is blocked off and the client can't pay for that slot.
Has improved our scheduling and our ability to see what my colleagues and myself have coming up so we can all coordinate schedules.
The customer service has been great to answer my questions and help me figure out the different customizations.
So far, I'm adapting easily to the new software. It's very user friendly and the staff are all amazing.
Working with multiple teams and and patients from various referral routes, it helps me keep schedules and oppointments in order and easily viewable on mobile which is great when on the go.
Pro/premium features, recurring appointments, customisation of slots, nice booking page, nice calendar page.
Very happy, help always on hand and quick to set up and integrate.
Quick responce, ease of booking for customers, good feedback and make the company looks more serious.
Setting everything up for scheduling visits has been so easy. I signed up for at least 7 different free trials and nothing compared to the detailed and user friendly software.
Easy to use and maneuver and they had great customer service.
Good free option and integration with facebook.
Mindbody logo

Mindbody

4.0
2.7K

Health & Wellness Business Management Software

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.6
    Ease of use
    3.9
    Features
    4.0
    Customer support
    3.8
Pros and Cons from Mindbody users   
avatar
+15
Excellent support at deployment stage; good customer service response times; very friendly staff; used to be market leaders; possibly good functionality but only available at premiums packages.
The customer service is TERRIBLE, the subscription is VERY expensive (not to mention it changes almost every year), and it is the WORST to set up correctly.
I liked the brand recognition and all the features available for business intelligence. We were glad to have the Livestream option available for classes.
Awful company and system. I have been a customer of mindbody for 4 years now and their level of customer service has got worse and worse and their prices have only increased.
I recommend Mindbody for most of my beauty & wellness clients -- it offers an all-in-one platform that is tailored to their needs, and is extremely user friendly.
I have contacted them when I was charged more than once and it took forever to talk to someone. After speaking with a representative the problem was not fixed.
Overall there is no other comparable software that suits our needs like Mindbody does. Thank goodness for their excellent customer support.
Did not allow for multi business integration. Terribly pushy sales reps. I felt bullied into buying it.
It was awesome in the beginning. I started with them 10 years ago when they were inexpensive, responsive, simple and nimble by improving every month.
I have never been so frustrated and disappointed with a product before.
Finding any type of fitness class is super easy with this app. They also run deals so trying something new, whether it be Barre, Yoga, or Boxing, is made super easy with this product.
The app can be buggy at times (sign-in issues, booking errors, long loading times) which has lead to frustrated calls from customers of my clients.
I love how customize-able Mindbody is. We were really able to tailor it to fully fit our needs and adjust a ton of settings to make it perfect for our use.
I hate to say it, it's just a bad system. Waiting for the next software that caters to studios and makes things user friendly.
I love the ease of use of Mindbody - it was the first of its kind for booking workout classes and now I don't know how I could live without it.
No features are missing for us. We find a lot of customers do not have the app.
It also has some good app options and a nice integrated marketing suite.
Mindbody glitches frequently, is costly for individual practitioners, and doesn’t process very quickly.
Excellent support at deployment stage; good customer service response times; very friendly staff; used to be market leaders; possibly good functionality but only available at premiums packages.
The customer service is TERRIBLE, the subscription is VERY expensive (not to mention it changes almost every year), and it is the WORST to set up correctly.
I liked the brand recognition and all the features available for business intelligence. We were glad to have the Livestream option available for classes.
Awful company and system. I have been a customer of mindbody for 4 years now and their level of customer service has got worse and worse and their prices have only increased.
I recommend Mindbody for most of my beauty & wellness clients -- it offers an all-in-one platform that is tailored to their needs, and is extremely user friendly.
I have contacted them when I was charged more than once and it took forever to talk to someone. After speaking with a representative the problem was not fixed.
Overall there is no other comparable software that suits our needs like Mindbody does. Thank goodness for their excellent customer support.
Did not allow for multi business integration. Terribly pushy sales reps. I felt bullied into buying it.
It was awesome in the beginning. I started with them 10 years ago when they were inexpensive, responsive, simple and nimble by improving every month.
I have never been so frustrated and disappointed with a product before.
Finding any type of fitness class is super easy with this app. They also run deals so trying something new, whether it be Barre, Yoga, or Boxing, is made super easy with this product.
The app can be buggy at times (sign-in issues, booking errors, long loading times) which has lead to frustrated calls from customers of my clients.
I love how customize-able Mindbody is. We were really able to tailor it to fully fit our needs and adjust a ton of settings to make it perfect for our use.
I hate to say it, it's just a bad system. Waiting for the next software that caters to studios and makes things user friendly.
I love the ease of use of Mindbody - it was the first of its kind for booking workout classes and now I don't know how I could live without it.
No features are missing for us. We find a lot of customers do not have the app.
It also has some good app options and a nice integrated marketing suite.
Mindbody glitches frequently, is costly for individual practitioners, and doesn’t process very quickly.
Excellent support at deployment stage; good customer service response times; very friendly staff; used to be market leaders; possibly good functionality but only available at premiums packages.
The customer service is TERRIBLE, the subscription is VERY expensive (not to mention it changes almost every year), and it is the WORST to set up correctly.
I liked the brand recognition and all the features available for business intelligence. We were glad to have the Livestream option available for classes.
Awful company and system. I have been a customer of mindbody for 4 years now and their level of customer service has got worse and worse and their prices have only increased.
I recommend Mindbody for most of my beauty & wellness clients -- it offers an all-in-one platform that is tailored to their needs, and is extremely user friendly.
I have contacted them when I was charged more than once and it took forever to talk to someone. After speaking with a representative the problem was not fixed.
Overall there is no other comparable software that suits our needs like Mindbody does. Thank goodness for their excellent customer support.
Did not allow for multi business integration. Terribly pushy sales reps. I felt bullied into buying it.
It was awesome in the beginning. I started with them 10 years ago when they were inexpensive, responsive, simple and nimble by improving every month.
I have never been so frustrated and disappointed with a product before.
Finding any type of fitness class is super easy with this app. They also run deals so trying something new, whether it be Barre, Yoga, or Boxing, is made super easy with this product.
The app can be buggy at times (sign-in issues, booking errors, long loading times) which has lead to frustrated calls from customers of my clients.
I love how customize-able Mindbody is. We were really able to tailor it to fully fit our needs and adjust a ton of settings to make it perfect for our use.
I hate to say it, it's just a bad system. Waiting for the next software that caters to studios and makes things user friendly.
I love the ease of use of Mindbody - it was the first of its kind for booking workout classes and now I don't know how I could live without it.
No features are missing for us. We find a lot of customers do not have the app.
It also has some good app options and a nice integrated marketing suite.
Mindbody glitches frequently, is costly for individual practitioners, and doesn’t process very quickly.
Lodgify logo
4.5
916

Lodgify is the #1 All-In-One Vacation Rental Software.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.5
Pros and Cons from Lodgify users   
+15
I am super impressed with Lodgify. I purchased it to start managing our vacation rental home ourselves and it has been so impressive from the start.
I have had dozens of guests message me about dates that were unavailable and were confused and frustrated.
The software is pretty easy to use, once you get the hang of it. My favorite thing about this company is the amazing and awesome support team.
The text editor for the section “direction” is disastrous which lead to an unpleasant guest experience when they receive "directions" in their automatic emails.
I liked the Website Builder the most as it was easy to use and allowed me to quickly create a great looking website with good landing pages.
It has a few errors, especially once you make an accounting statement. Then the notifications you can synchronized it but you don’t receive what the system it is sending to the clients.
Good support in french for french speeking owner like I am. Clean interface for both customers and administrators.
Very limited support hours of operations, especially for customers not based in GMT time zone. Inability to change pricing via an IOS device is a major drawback.
I am so happy with my investment in Lodgify. It costs a bit more than other booking software - but it's worth it.
This is a progressive, caring company that is working daily to provide a great product and service. My husband and I bought Lodgify to manage our vacation rental ourselves and we are up 40% this year.
We shopped around a little for our support application for our first rental. Lodgify looked modern and attractive and the free trial allowed us to explore the software fully without commitment.
Ease of use and responsiveness from Lodgify if I have any questions or need help.
Customer support is very responsive. I first tried Tokeet, then Beds24 and then switched to Lodgify which has been much better.
The best feature about this product is the seamless-ness between third party software and my own website. It has all the information from everywhere in the one place.
It was very easy to setup. You can flex pricing depending on success of business.
Integration of multiple properties was very helpful. Channel manager is easy to use.
Also the CRM, multi channel management, owner portal, integrated SEO options to name the few, are very helpful and essential and they provide that all plus much more.
Quick and intuitive setup. Final product/website looks clean and professional.
I am super impressed with Lodgify. I purchased it to start managing our vacation rental home ourselves and it has been so impressive from the start.
I have had dozens of guests message me about dates that were unavailable and were confused and frustrated.
The software is pretty easy to use, once you get the hang of it. My favorite thing about this company is the amazing and awesome support team.
The text editor for the section “direction” is disastrous which lead to an unpleasant guest experience when they receive "directions" in their automatic emails.
I liked the Website Builder the most as it was easy to use and allowed me to quickly create a great looking website with good landing pages.
It has a few errors, especially once you make an accounting statement. Then the notifications you can synchronized it but you don’t receive what the system it is sending to the clients.
Good support in french for french speeking owner like I am. Clean interface for both customers and administrators.
Very limited support hours of operations, especially for customers not based in GMT time zone. Inability to change pricing via an IOS device is a major drawback.
I am so happy with my investment in Lodgify. It costs a bit more than other booking software - but it's worth it.
This is a progressive, caring company that is working daily to provide a great product and service. My husband and I bought Lodgify to manage our vacation rental ourselves and we are up 40% this year.
We shopped around a little for our support application for our first rental. Lodgify looked modern and attractive and the free trial allowed us to explore the software fully without commitment.
Ease of use and responsiveness from Lodgify if I have any questions or need help.
Customer support is very responsive. I first tried Tokeet, then Beds24 and then switched to Lodgify which has been much better.
The best feature about this product is the seamless-ness between third party software and my own website. It has all the information from everywhere in the one place.
It was very easy to setup. You can flex pricing depending on success of business.
Integration of multiple properties was very helpful. Channel manager is easy to use.
Also the CRM, multi channel management, owner portal, integrated SEO options to name the few, are very helpful and essential and they provide that all plus much more.
Quick and intuitive setup. Final product/website looks clean and professional.
I am super impressed with Lodgify. I purchased it to start managing our vacation rental home ourselves and it has been so impressive from the start.
I have had dozens of guests message me about dates that were unavailable and were confused and frustrated.
The software is pretty easy to use, once you get the hang of it. My favorite thing about this company is the amazing and awesome support team.
The text editor for the section “direction” is disastrous which lead to an unpleasant guest experience when they receive "directions" in their automatic emails.
I liked the Website Builder the most as it was easy to use and allowed me to quickly create a great looking website with good landing pages.
It has a few errors, especially once you make an accounting statement. Then the notifications you can synchronized it but you don’t receive what the system it is sending to the clients.
Good support in french for french speeking owner like I am. Clean interface for both customers and administrators.
Very limited support hours of operations, especially for customers not based in GMT time zone. Inability to change pricing via an IOS device is a major drawback.
I am so happy with my investment in Lodgify. It costs a bit more than other booking software - but it's worth it.
This is a progressive, caring company that is working daily to provide a great product and service. My husband and I bought Lodgify to manage our vacation rental ourselves and we are up 40% this year.
We shopped around a little for our support application for our first rental. Lodgify looked modern and attractive and the free trial allowed us to explore the software fully without commitment.
Ease of use and responsiveness from Lodgify if I have any questions or need help.
Customer support is very responsive. I first tried Tokeet, then Beds24 and then switched to Lodgify which has been much better.
The best feature about this product is the seamless-ness between third party software and my own website. It has all the information from everywhere in the one place.
It was very easy to setup. You can flex pricing depending on success of business.
Integration of multiple properties was very helpful. Channel manager is easy to use.
Also the CRM, multi channel management, owner portal, integrated SEO options to name the few, are very helpful and essential and they provide that all plus much more.
Quick and intuitive setup. Final product/website looks clean and professional.
Xola logo
4.7
573

Booking, marketing and distribution platform

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.8
Pros and Cons from Xola users   
+15
Xola has the BEST feature set, an amazing look and feel that your customers will love and they have a solid support team - the friendliest and most helpful ever.
Unable to book with different email if same name (problem when working with concierge bookings). Cannot assign guides if turn around time is tight from one event to the next.
The best part about Xola is that they do the heavy lifting for you. They get the booking software up on the site for you and it works great.
One other thing that is slightly annoying is I have to refresh the page or close then open the app to get it to refresh to see if there are any other bookings.
We have been using this software for 4 years and love it. We are continually contacted by other systems, but this is by far our favorite.
My issue is they are making you pay for all of the functionality instead of just paying for what you use.
I encourage you to look seriously at them - they are the best fit by far for us and I have interviewed and ran trails with the major competitors.
I will say that when i do a back office reservations it has on numerous ocations reserved them for the whole day and three extra days, blocking other customers from using it.
That's very important when running online based business. Customer service has been extremely responsive, and the development of new services and features has been very welcome.
GREAT responsive customer service available via online chat. I've been using it for many years and they are constantly improving it.
I love the ease of which my guests can book their events and festival activities.
Easy to use and was easy to set up. The customer service was nice and thorough.
I hope that they have changed up their pricing plans by the time you are reading this, because they are tops in terms of feature set, look and feel and customer support.
I really enjoy the ease of using Xola. They have always been quick to respond to any question if I have had an issue.
Google Analytics integration is extremely useful to follow the success metrics directly from Google Analytics panel.
This software is easy to use and doesn’t take very much training to get up and running. It has many different ways to view the information you need including a really helpful dashboard.
Also, I like the integrated waiver with Wherewolf.com.
The biggest thing I could see xola doing to benefit it's customers and gather more customers quickly is to save them money.
Xola has the BEST feature set, an amazing look and feel that your customers will love and they have a solid support team - the friendliest and most helpful ever.
Unable to book with different email if same name (problem when working with concierge bookings). Cannot assign guides if turn around time is tight from one event to the next.
The best part about Xola is that they do the heavy lifting for you. They get the booking software up on the site for you and it works great.
One other thing that is slightly annoying is I have to refresh the page or close then open the app to get it to refresh to see if there are any other bookings.
We have been using this software for 4 years and love it. We are continually contacted by other systems, but this is by far our favorite.
My issue is they are making you pay for all of the functionality instead of just paying for what you use.
I encourage you to look seriously at them - they are the best fit by far for us and I have interviewed and ran trails with the major competitors.
I will say that when i do a back office reservations it has on numerous ocations reserved them for the whole day and three extra days, blocking other customers from using it.
That's very important when running online based business. Customer service has been extremely responsive, and the development of new services and features has been very welcome.
GREAT responsive customer service available via online chat. I've been using it for many years and they are constantly improving it.
I love the ease of which my guests can book their events and festival activities.
Easy to use and was easy to set up. The customer service was nice and thorough.
I hope that they have changed up their pricing plans by the time you are reading this, because they are tops in terms of feature set, look and feel and customer support.
I really enjoy the ease of using Xola. They have always been quick to respond to any question if I have had an issue.
Google Analytics integration is extremely useful to follow the success metrics directly from Google Analytics panel.
This software is easy to use and doesn’t take very much training to get up and running. It has many different ways to view the information you need including a really helpful dashboard.
Also, I like the integrated waiver with Wherewolf.com.
The biggest thing I could see xola doing to benefit it's customers and gather more customers quickly is to save them money.
Xola has the BEST feature set, an amazing look and feel that your customers will love and they have a solid support team - the friendliest and most helpful ever.
Unable to book with different email if same name (problem when working with concierge bookings). Cannot assign guides if turn around time is tight from one event to the next.
The best part about Xola is that they do the heavy lifting for you. They get the booking software up on the site for you and it works great.
One other thing that is slightly annoying is I have to refresh the page or close then open the app to get it to refresh to see if there are any other bookings.
We have been using this software for 4 years and love it. We are continually contacted by other systems, but this is by far our favorite.
My issue is they are making you pay for all of the functionality instead of just paying for what you use.
I encourage you to look seriously at them - they are the best fit by far for us and I have interviewed and ran trails with the major competitors.
I will say that when i do a back office reservations it has on numerous ocations reserved them for the whole day and three extra days, blocking other customers from using it.
That's very important when running online based business. Customer service has been extremely responsive, and the development of new services and features has been very welcome.
GREAT responsive customer service available via online chat. I've been using it for many years and they are constantly improving it.
I love the ease of which my guests can book their events and festival activities.
Easy to use and was easy to set up. The customer service was nice and thorough.
I hope that they have changed up their pricing plans by the time you are reading this, because they are tops in terms of feature set, look and feel and customer support.
I really enjoy the ease of using Xola. They have always been quick to respond to any question if I have had an issue.
Google Analytics integration is extremely useful to follow the success metrics directly from Google Analytics panel.
This software is easy to use and doesn’t take very much training to get up and running. It has many different ways to view the information you need including a really helpful dashboard.
Also, I like the integrated waiver with Wherewolf.com.
The biggest thing I could see xola doing to benefit it's customers and gather more customers quickly is to save them money.