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Reservations Software for Mid Size Business

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RoverPass logo
4.5
46

Listing management system for campgrounds and RV parks

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.7
Pros and Cons from RoverPass users   
+15
I love working with RoverPass. Their customer service is outstanding and the software itself is very user friendly.
It has been very inconvenient and embarrassing to either try to send emails with blocked out dates or to reject customers based on no availability, but no way to view unavailability from their end.
In our business, good phone service and prompt help is a delight. I am happy to use Rover Pass as my RV park reservation system.
Second, I have had several guests have to cancel and are very upset when the fees are not refunded. All they tend to see is "full refund if cancelled.
I love the fact that I can text/email the reservationists and even talk with them on the one, giving a more personal service. And their 'trouble-shooting' support staff are excellent.
Most messages get missed because they are not highlighted or something simular. Also we need the ability to add notes when a site is blocked off.
My experience has been excellent. Great product with good support and ease of use.
When you try to block several sites on the calendar at a later date and the calendar automatically goes back to the current date after each block.
Great - because of their excellent customer service, RoverPass listens to their customers and makes adjustments to the system as needed.
I am very happy with my overall experience with RoverPass. I would recommend RoverPass.
We've definitely seen an increase in business. Locally, we are well known, but Rover Pass has been great at helping to pull in travelers.
RoverPass promotes our campground and connects us with campers. I love the platform even more now, because our calendar will sync with HipCamp.
What I like most about this software is the ability to look at it quickly and get all the information I need to book a reservation or reject it.
Great way to get people to reserve a site online, easy and with it paid up front we don't have to collect any money.
For the most part the software is fairly easy to use. Integration was seamless.
Very easy to integrate into me existing system.
Daily/weekly availabilities easy to see on calendar for any given month of the year. Daily/weekly pricing automatically add up.
I have used other programs this is quick and simple. If I have questions the staff is only a phone call away and ready to answer.
I love working with RoverPass. Their customer service is outstanding and the software itself is very user friendly.
It has been very inconvenient and embarrassing to either try to send emails with blocked out dates or to reject customers based on no availability, but no way to view unavailability from their end.
In our business, good phone service and prompt help is a delight. I am happy to use Rover Pass as my RV park reservation system.
Second, I have had several guests have to cancel and are very upset when the fees are not refunded. All they tend to see is "full refund if cancelled.
I love the fact that I can text/email the reservationists and even talk with them on the one, giving a more personal service. And their 'trouble-shooting' support staff are excellent.
Most messages get missed because they are not highlighted or something simular. Also we need the ability to add notes when a site is blocked off.
My experience has been excellent. Great product with good support and ease of use.
When you try to block several sites on the calendar at a later date and the calendar automatically goes back to the current date after each block.
Great - because of their excellent customer service, RoverPass listens to their customers and makes adjustments to the system as needed.
I am very happy with my overall experience with RoverPass. I would recommend RoverPass.
We've definitely seen an increase in business. Locally, we are well known, but Rover Pass has been great at helping to pull in travelers.
RoverPass promotes our campground and connects us with campers. I love the platform even more now, because our calendar will sync with HipCamp.
What I like most about this software is the ability to look at it quickly and get all the information I need to book a reservation or reject it.
Great way to get people to reserve a site online, easy and with it paid up front we don't have to collect any money.
For the most part the software is fairly easy to use. Integration was seamless.
Very easy to integrate into me existing system.
Daily/weekly availabilities easy to see on calendar for any given month of the year. Daily/weekly pricing automatically add up.
I have used other programs this is quick and simple. If I have questions the staff is only a phone call away and ready to answer.
I love working with RoverPass. Their customer service is outstanding and the software itself is very user friendly.
It has been very inconvenient and embarrassing to either try to send emails with blocked out dates or to reject customers based on no availability, but no way to view unavailability from their end.
In our business, good phone service and prompt help is a delight. I am happy to use Rover Pass as my RV park reservation system.
Second, I have had several guests have to cancel and are very upset when the fees are not refunded. All they tend to see is "full refund if cancelled.
I love the fact that I can text/email the reservationists and even talk with them on the one, giving a more personal service. And their 'trouble-shooting' support staff are excellent.
Most messages get missed because they are not highlighted or something simular. Also we need the ability to add notes when a site is blocked off.
My experience has been excellent. Great product with good support and ease of use.
When you try to block several sites on the calendar at a later date and the calendar automatically goes back to the current date after each block.
Great - because of their excellent customer service, RoverPass listens to their customers and makes adjustments to the system as needed.
I am very happy with my overall experience with RoverPass. I would recommend RoverPass.
We've definitely seen an increase in business. Locally, we are well known, but Rover Pass has been great at helping to pull in travelers.
RoverPass promotes our campground and connects us with campers. I love the platform even more now, because our calendar will sync with HipCamp.
What I like most about this software is the ability to look at it quickly and get all the information I need to book a reservation or reject it.
Great way to get people to reserve a site online, easy and with it paid up front we don't have to collect any money.
For the most part the software is fairly easy to use. Integration was seamless.
Very easy to integrate into me existing system.
Daily/weekly availabilities easy to see on calendar for any given month of the year. Daily/weekly pricing automatically add up.
I have used other programs this is quick and simple. If I have questions the staff is only a phone call away and ready to answer.
Hostaway logo
4.7
815

Vacation rental software for property management companies

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.7
    Customer support
    4.7
Pros and Cons from Hostaway users   
+15
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Response time can be delayed due to timezone challenges.
How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design.
We've had an excellent experience thus far. From the seamless integrations with all OTA channels to the free booking engine website to drive direct bookings; Hostaway has been really helpful.
The other great thing about Hostaway are the constant improvements and customer support. It seems there are new and improved features every month which is exciting.
I love the task feature as well. I am still learning how to use a lot of it and I am excited about that.
Excellent product with all the necessary features. Fabulous customer support.
I'm pretty satisfied overall. Once these features have changed I'm very happy.
The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.
The product itself is intuitive, user friendly. Hostaway's pricing/business model fits perfectly with my type of vacation rental business.
And I never encountered a glitch, something I appreciate a lot. Also, costumer service is really good.
Integration worked well with our current software. I love the multiple levels of services offered, with the dashboard, the email system, and the website build for my specific properties.
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Response time can be delayed due to timezone challenges.
How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design.
We've had an excellent experience thus far. From the seamless integrations with all OTA channels to the free booking engine website to drive direct bookings; Hostaway has been really helpful.
The other great thing about Hostaway are the constant improvements and customer support. It seems there are new and improved features every month which is exciting.
I love the task feature as well. I am still learning how to use a lot of it and I am excited about that.
Excellent product with all the necessary features. Fabulous customer support.
I'm pretty satisfied overall. Once these features have changed I'm very happy.
The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.
The product itself is intuitive, user friendly. Hostaway's pricing/business model fits perfectly with my type of vacation rental business.
And I never encountered a glitch, something I appreciate a lot. Also, costumer service is really good.
Integration worked well with our current software. I love the multiple levels of services offered, with the dashboard, the email system, and the website build for my specific properties.
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Response time can be delayed due to timezone challenges.
How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design.
We've had an excellent experience thus far. From the seamless integrations with all OTA channels to the free booking engine website to drive direct bookings; Hostaway has been really helpful.
The other great thing about Hostaway are the constant improvements and customer support. It seems there are new and improved features every month which is exciting.
I love the task feature as well. I am still learning how to use a lot of it and I am excited about that.
Excellent product with all the necessary features. Fabulous customer support.
I'm pretty satisfied overall. Once these features have changed I'm very happy.
The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.
The product itself is intuitive, user friendly. Hostaway's pricing/business model fits perfectly with my type of vacation rental business.
And I never encountered a glitch, something I appreciate a lot. Also, costumer service is really good.
Integration worked well with our current software. I love the multiple levels of services offered, with the dashboard, the email system, and the website build for my specific properties.
Peek Pro logo

Peek Pro

4.7
769

Mobile-Optimized Booking System for Tour Operators

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Peek Pro users   
+15
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
BentoBox logo
4.4
24

Know your diners. Grow your business.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.3
Pros and Cons from BentoBox users   
avatar
avatar
avatar
+13
Their entire team is also extremely responsive and helpful. They really work hard to ensure your brand is represented well on a nice, clean website.
With the gift card sales option, we recently had a problem because the charge was fraudulent.
It's the first impression of their perception and helps us set the tone for their expectations before they even walk through our doors. A great site is a valuable asset.
Worse company ever so far take your business somewhere else.
The websites produced have been beautiful, very easy to use and the customer service is great.
You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it.
Overall, I love our website. It's functional, user friendly and looks awesome.
Offer good deal on building website. Started to charge me monthly Subscription they charged two months subscription but failed to deliver the product in timely manner.
Everyone has been extremely helpful and friendly through the entire process. We needed a direction for our brand and they helped match my vision with just a little information.
Some of the best customer service I've experienced, and certainly the best support for a website builder.
Its Media Gallery with being able to centre the photos is very useful. Also the general layout and options for the website are a great starting point for any website.
This makes managing a website an efficient and simple task. The sites they produce look stunning and integrate with just about restaurant related social media and service platform.
I've found Bentobox to be incredibly supportive of our mission and responsive when we've needed guidance.
BentoBox is just as simple to use as most other drag-n-drop website builders. The Google Tag Manager, Analytics, and other built-in software integrations are very useful.
I recommend this to all restaurant owners looking to branch out to the online market. It specializes in restaurant website building.
It's very easy to use, i use it daily. I update our website all the time and its been one of the easiest website builder i have ever used.
Their entire team is also extremely responsive and helpful. They really work hard to ensure your brand is represented well on a nice, clean website.
With the gift card sales option, we recently had a problem because the charge was fraudulent.
It's the first impression of their perception and helps us set the tone for their expectations before they even walk through our doors. A great site is a valuable asset.
Worse company ever so far take your business somewhere else.
The websites produced have been beautiful, very easy to use and the customer service is great.
You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it.
Overall, I love our website. It's functional, user friendly and looks awesome.
Offer good deal on building website. Started to charge me monthly Subscription they charged two months subscription but failed to deliver the product in timely manner.
Everyone has been extremely helpful and friendly through the entire process. We needed a direction for our brand and they helped match my vision with just a little information.
Some of the best customer service I've experienced, and certainly the best support for a website builder.
Its Media Gallery with being able to centre the photos is very useful. Also the general layout and options for the website are a great starting point for any website.
This makes managing a website an efficient and simple task. The sites they produce look stunning and integrate with just about restaurant related social media and service platform.
I've found Bentobox to be incredibly supportive of our mission and responsive when we've needed guidance.
BentoBox is just as simple to use as most other drag-n-drop website builders. The Google Tag Manager, Analytics, and other built-in software integrations are very useful.
I recommend this to all restaurant owners looking to branch out to the online market. It specializes in restaurant website building.
It's very easy to use, i use it daily. I update our website all the time and its been one of the easiest website builder i have ever used.
Their entire team is also extremely responsive and helpful. They really work hard to ensure your brand is represented well on a nice, clean website.
With the gift card sales option, we recently had a problem because the charge was fraudulent.
It's the first impression of their perception and helps us set the tone for their expectations before they even walk through our doors. A great site is a valuable asset.
Worse company ever so far take your business somewhere else.
The websites produced have been beautiful, very easy to use and the customer service is great.
You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it.
Overall, I love our website. It's functional, user friendly and looks awesome.
Offer good deal on building website. Started to charge me monthly Subscription they charged two months subscription but failed to deliver the product in timely manner.
Everyone has been extremely helpful and friendly through the entire process. We needed a direction for our brand and they helped match my vision with just a little information.
Some of the best customer service I've experienced, and certainly the best support for a website builder.
Its Media Gallery with being able to centre the photos is very useful. Also the general layout and options for the website are a great starting point for any website.
This makes managing a website an efficient and simple task. The sites they produce look stunning and integrate with just about restaurant related social media and service platform.
I've found Bentobox to be incredibly supportive of our mission and responsive when we've needed guidance.
BentoBox is just as simple to use as most other drag-n-drop website builders. The Google Tag Manager, Analytics, and other built-in software integrations are very useful.
I recommend this to all restaurant owners looking to branch out to the online market. It specializes in restaurant website building.
It's very easy to use, i use it daily. I update our website all the time and its been one of the easiest website builder i have ever used.
Cloudbeds logo
4.4
321

PMS, Booking & Channel Management for Independent Properties

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.1
Pros and Cons from Cloudbeds users   
avatar
+15
Easy to use for the administrator as well as the every day user. Great customer service and amazing help setting it all up in the first place.
There is zero support, they send you to a knowledge base and NO PHONE TO CALL. The api to airbnb does not work and actually blocks calendars randomly.
Our customers like the Booking Engine, and we like the integration with the sites like Booking.com and Expedia. We also like the variety of financial reports.
Inability to add service and tax charges at the end of the bill ( ie- the total of tax & service charges, not on each item). Nowhere to leave notes to others using the system.
Fantastic customer support (usual queries resolved in less than an hour). Lot of useful reports and features like housekeeping and cash draw.
Wish it could stop us from renting rooms that are marked dirty or at least give us a pop-up warning. Don't like the way we have to do group reservations on it.
We switched to Cloudbeds almost a year ago and we experienced an amazing improvement in sales since the very beginning of our adventure. We love it and will keep growing with it.
Our bounce rate quadrupled overnight as people would leave the website thinking we had no availability. There are no reports for the accounting side.
We are very happy with the software - it gives us exactly what we need and the results are excellent. Great Support and very helpful when it comes to problems.
We have loved using Cloudbeds. It's helped us increase bookings, made email marketing super easy and.
I love the fact that the integrity of the system does not depend on my server, in my building, with support requiring remote access to my operating system.
From the very first time we spoke, Rep has been available to answer questions and help me structure my subscription. He was polite, informative, and really familiar with his product.
I'm very happy about this as I think it will make a big impact on driving direct bookings for us. To me this shows that they are looking out for us as their customers.
They are constantly making improvements and really listen to their customers' suggestions. I think the absolute best thing about Cloudbeds is their customer service.
Integration and easy to use. Graphs and tables and reporting is helpful.
Easy to use PMS with great booking channel manager.
For value for your dollar, minimal training needed, and meeting all our core requirements I highly recommend Cloudbeds.
How easy it is to sync all the various booking sites so that I don't get overbookings and also that I can adjust prices for each one easily. Easy to make reservations and charge/refund guests.
Easy to use for the administrator as well as the every day user. Great customer service and amazing help setting it all up in the first place.
There is zero support, they send you to a knowledge base and NO PHONE TO CALL. The api to airbnb does not work and actually blocks calendars randomly.
Our customers like the Booking Engine, and we like the integration with the sites like Booking.com and Expedia. We also like the variety of financial reports.
Inability to add service and tax charges at the end of the bill ( ie- the total of tax & service charges, not on each item). Nowhere to leave notes to others using the system.
Fantastic customer support (usual queries resolved in less than an hour). Lot of useful reports and features like housekeeping and cash draw.
Wish it could stop us from renting rooms that are marked dirty or at least give us a pop-up warning. Don't like the way we have to do group reservations on it.
We switched to Cloudbeds almost a year ago and we experienced an amazing improvement in sales since the very beginning of our adventure. We love it and will keep growing with it.
Our bounce rate quadrupled overnight as people would leave the website thinking we had no availability. There are no reports for the accounting side.
We are very happy with the software - it gives us exactly what we need and the results are excellent. Great Support and very helpful when it comes to problems.
We have loved using Cloudbeds. It's helped us increase bookings, made email marketing super easy and.
I love the fact that the integrity of the system does not depend on my server, in my building, with support requiring remote access to my operating system.
From the very first time we spoke, Rep has been available to answer questions and help me structure my subscription. He was polite, informative, and really familiar with his product.
I'm very happy about this as I think it will make a big impact on driving direct bookings for us. To me this shows that they are looking out for us as their customers.
They are constantly making improvements and really listen to their customers' suggestions. I think the absolute best thing about Cloudbeds is their customer service.
Integration and easy to use. Graphs and tables and reporting is helpful.
Easy to use PMS with great booking channel manager.
For value for your dollar, minimal training needed, and meeting all our core requirements I highly recommend Cloudbeds.
How easy it is to sync all the various booking sites so that I don't get overbookings and also that I can adjust prices for each one easily. Easy to make reservations and charge/refund guests.
Easy to use for the administrator as well as the every day user. Great customer service and amazing help setting it all up in the first place.
There is zero support, they send you to a knowledge base and NO PHONE TO CALL. The api to airbnb does not work and actually blocks calendars randomly.
Our customers like the Booking Engine, and we like the integration with the sites like Booking.com and Expedia. We also like the variety of financial reports.
Inability to add service and tax charges at the end of the bill ( ie- the total of tax & service charges, not on each item). Nowhere to leave notes to others using the system.
Fantastic customer support (usual queries resolved in less than an hour). Lot of useful reports and features like housekeeping and cash draw.
Wish it could stop us from renting rooms that are marked dirty or at least give us a pop-up warning. Don't like the way we have to do group reservations on it.
We switched to Cloudbeds almost a year ago and we experienced an amazing improvement in sales since the very beginning of our adventure. We love it and will keep growing with it.
Our bounce rate quadrupled overnight as people would leave the website thinking we had no availability. There are no reports for the accounting side.
We are very happy with the software - it gives us exactly what we need and the results are excellent. Great Support and very helpful when it comes to problems.
We have loved using Cloudbeds. It's helped us increase bookings, made email marketing super easy and.
I love the fact that the integrity of the system does not depend on my server, in my building, with support requiring remote access to my operating system.
From the very first time we spoke, Rep has been available to answer questions and help me structure my subscription. He was polite, informative, and really familiar with his product.
I'm very happy about this as I think it will make a big impact on driving direct bookings for us. To me this shows that they are looking out for us as their customers.
They are constantly making improvements and really listen to their customers' suggestions. I think the absolute best thing about Cloudbeds is their customer service.
Integration and easy to use. Graphs and tables and reporting is helpful.
Easy to use PMS with great booking channel manager.
For value for your dollar, minimal training needed, and meeting all our core requirements I highly recommend Cloudbeds.
How easy it is to sync all the various booking sites so that I don't get overbookings and also that I can adjust prices for each one easily. Easy to make reservations and charge/refund guests.
Guesty logo
4.4
266

Guesty, where every host thrives.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Guesty users   
avatar
avatar
+15
Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
In special I would like to mention they have a great support department which will help you in any way possible.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
Guesty is always adding new features, offering new integrations, and partnering with different softwares. We appreciate our relationship with Guesty and hope they continue in the right direction.
Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT.
I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. Now it's fast, easy to communicate, and they will follow up on a case.
Whether it's saved replied, automated messages, or owner's portal, the management of listing all in one place is fantastic.
In terms of outsourcing guest communication it is the best solution we have found until now.
Guesty helps us save a lot of time and money - we can manage multiple listings/properties on multiple rental platforms. Without this solution we would have not been able to grow as we did.
The customer service has been very responsive and helpful.
This software is so easy to use. It has a modern, modular design that makes it easy to use, even for those who are not especially comfortable with computers.
The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed.
Guesty has really impressed us manage our properties by helping us cut costs and be efficient.
The UI looks good and there are a lot of integration options.
Being able to have a holistic view or my calendar, earnings, performance etc. My favorite thing about this software is the automation and the amount of customization that you can do with automation.
Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
In special I would like to mention they have a great support department which will help you in any way possible.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
Guesty is always adding new features, offering new integrations, and partnering with different softwares. We appreciate our relationship with Guesty and hope they continue in the right direction.
Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT.
I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. Now it's fast, easy to communicate, and they will follow up on a case.
Whether it's saved replied, automated messages, or owner's portal, the management of listing all in one place is fantastic.
In terms of outsourcing guest communication it is the best solution we have found until now.
Guesty helps us save a lot of time and money - we can manage multiple listings/properties on multiple rental platforms. Without this solution we would have not been able to grow as we did.
The customer service has been very responsive and helpful.
This software is so easy to use. It has a modern, modular design that makes it easy to use, even for those who are not especially comfortable with computers.
The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed.
Guesty has really impressed us manage our properties by helping us cut costs and be efficient.
The UI looks good and there are a lot of integration options.
Being able to have a holistic view or my calendar, earnings, performance etc. My favorite thing about this software is the automation and the amount of customization that you can do with automation.
Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
In special I would like to mention they have a great support department which will help you in any way possible.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
Guesty is always adding new features, offering new integrations, and partnering with different softwares. We appreciate our relationship with Guesty and hope they continue in the right direction.
Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT.
I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. Now it's fast, easy to communicate, and they will follow up on a case.
Whether it's saved replied, automated messages, or owner's portal, the management of listing all in one place is fantastic.
In terms of outsourcing guest communication it is the best solution we have found until now.
Guesty helps us save a lot of time and money - we can manage multiple listings/properties on multiple rental platforms. Without this solution we would have not been able to grow as we did.
The customer service has been very responsive and helpful.
This software is so easy to use. It has a modern, modular design that makes it easy to use, even for those who are not especially comfortable with computers.
The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed.
Guesty has really impressed us manage our properties by helping us cut costs and be efficient.
The UI looks good and there are a lot of integration options.
Being able to have a holistic view or my calendar, earnings, performance etc. My favorite thing about this software is the automation and the amount of customization that you can do with automation.
Guesty For Hosts logo
4.7
528

Running a rental business is hard. Guesty makes it easy.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.5
Pros and Cons from Guesty For Hosts users   
+15
We used the product for the trial period and there is a lot to be learned about how it can best be used but the help team ensure everything is clear and work fare for you.
Paying $100 / year extra for the booking engine to utilise your own domain name is ridiculous in my opinion.
I like that such many features are included in the subscription. Your Porter has provided an opportunity for me to explore several opportunities for growing our hospitality business.
It is sometimes a bit hard to navigate. Occasionally gets stuck in one spot.
Honestly I love the features. I love that you can have multiple listings and and not have to go on multiple websites.
Sometimes there is a delay in the automated messaging more than hour. Even that I stop the automated messages, sometimes the software sends it.
Clean, easy to use interface. Good help files, easy to set up and integrate with PriceLabs.
It can be glitchy at times and integrating with booking.com was difficult.
I found the automated messaging that operated on both booking platforms very useful. The simple format was very welcome as i did not want anything too complex or complicated.
The pricing is quite fair, the automation is relatively timely and there is quite a bit of extra functionality to help any airbnb host gain an edge in the market.
I can share my calendar with my cleaner, view income reports and even update my Airbnb listing using Yourporter App. It's the best automation hosting tool out there.
Overall I'm very happy with your porter, I tried the 21 day free trial and decided to subscribe. It definitely saves me time and worth the price.
This service allowed me to set up a website with great ease.
It is super easy to use. And the whole interface of the app is very human-centric.
The integration with Booking/VRBO is also a plus. Some of the better PMS services only have airbnb and VRBO and other have over 100+ and they don't matter.
Very easy to set up with my existing Airbnb and Booking.com accounts. Most suitable for what I needed - just 2 properties that I manage / maintain myself.
Customer service has been very helpful when I've had problems. Love the weekly reports for Airbnb ranking.
The customer service is great but the product still has a ways to go.
We used the product for the trial period and there is a lot to be learned about how it can best be used but the help team ensure everything is clear and work fare for you.
Paying $100 / year extra for the booking engine to utilise your own domain name is ridiculous in my opinion.
I like that such many features are included in the subscription. Your Porter has provided an opportunity for me to explore several opportunities for growing our hospitality business.
It is sometimes a bit hard to navigate. Occasionally gets stuck in one spot.
Honestly I love the features. I love that you can have multiple listings and and not have to go on multiple websites.
Sometimes there is a delay in the automated messaging more than hour. Even that I stop the automated messages, sometimes the software sends it.
Clean, easy to use interface. Good help files, easy to set up and integrate with PriceLabs.
It can be glitchy at times and integrating with booking.com was difficult.
I found the automated messaging that operated on both booking platforms very useful. The simple format was very welcome as i did not want anything too complex or complicated.
The pricing is quite fair, the automation is relatively timely and there is quite a bit of extra functionality to help any airbnb host gain an edge in the market.
I can share my calendar with my cleaner, view income reports and even update my Airbnb listing using Yourporter App. It's the best automation hosting tool out there.
Overall I'm very happy with your porter, I tried the 21 day free trial and decided to subscribe. It definitely saves me time and worth the price.
This service allowed me to set up a website with great ease.
It is super easy to use. And the whole interface of the app is very human-centric.
The integration with Booking/VRBO is also a plus. Some of the better PMS services only have airbnb and VRBO and other have over 100+ and they don't matter.
Very easy to set up with my existing Airbnb and Booking.com accounts. Most suitable for what I needed - just 2 properties that I manage / maintain myself.
Customer service has been very helpful when I've had problems. Love the weekly reports for Airbnb ranking.
The customer service is great but the product still has a ways to go.
We used the product for the trial period and there is a lot to be learned about how it can best be used but the help team ensure everything is clear and work fare for you.
Paying $100 / year extra for the booking engine to utilise your own domain name is ridiculous in my opinion.
I like that such many features are included in the subscription. Your Porter has provided an opportunity for me to explore several opportunities for growing our hospitality business.
It is sometimes a bit hard to navigate. Occasionally gets stuck in one spot.
Honestly I love the features. I love that you can have multiple listings and and not have to go on multiple websites.
Sometimes there is a delay in the automated messaging more than hour. Even that I stop the automated messages, sometimes the software sends it.
Clean, easy to use interface. Good help files, easy to set up and integrate with PriceLabs.
It can be glitchy at times and integrating with booking.com was difficult.
I found the automated messaging that operated on both booking platforms very useful. The simple format was very welcome as i did not want anything too complex or complicated.
The pricing is quite fair, the automation is relatively timely and there is quite a bit of extra functionality to help any airbnb host gain an edge in the market.
I can share my calendar with my cleaner, view income reports and even update my Airbnb listing using Yourporter App. It's the best automation hosting tool out there.
Overall I'm very happy with your porter, I tried the 21 day free trial and decided to subscribe. It definitely saves me time and worth the price.
This service allowed me to set up a website with great ease.
It is super easy to use. And the whole interface of the app is very human-centric.
The integration with Booking/VRBO is also a plus. Some of the better PMS services only have airbnb and VRBO and other have over 100+ and they don't matter.
Very easy to set up with my existing Airbnb and Booking.com accounts. Most suitable for what I needed - just 2 properties that I manage / maintain myself.
Customer service has been very helpful when I've had problems. Love the weekly reports for Airbnb ranking.
The customer service is great but the product still has a ways to go.
Rezdy logo
4.6
227

Tours & activities online booking and distribution platform

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.4
Pros and Cons from Rezdy users   
avatar
avatar
+15
It has a great user interface as well as good automation, customer templates and great API. Good for scheduled activities.
I would prefer a flat monthly fee. Some of the fields are missing from the reports which is frustrating.
No glitches, no hacks, and runs just very very smoothly. The monthly updating is essential to improve it & keep the quality at a top industry best standard.
Lack of customer service. Malfunctioning software.
Ease of use, format of information is really good. Adding tours or cloning tours and alterations is great.
But the not good part is the lack of payment integration with the Brazilian market.
If you are starting up, It is a very good way to prepare your company for growth.
Difficult to separate the genuine resellers from time wasters.
Very nice, reach platform that requires a certain level of training but well worth the time invested.
Rezdy has made vouchers, sharing products, agents commission, promo codes easy , seamless delivery and instant confirmation for FIT and agents - love it.
Easy to implement and easy to use. Very stable and reliable.
To be able to have our clients book into our stargazing tours and have all the required info there, auto emails, etc. is just fabulous. It means we do not have to man the office all the time.
I like the integration with big third party booking sites so we can offer live inventory. I also like the email system for customers and the professional interface.
The network of suppliers within the marketplace was important to us, to be able to sell our product but also purchase other products at a negotiated rate. Customer service/support is very responsive.
They made the setup and deploment of products so easy. Our team is now confident and consumers also find it so easy to make bookings.
The onboarding and support teams are excellent.
Every business has different needs, but if Rezdy software suits your needs, the experience of working with them is a good one.
Very good but expensive ,it was better to make good offers and better prices and commission.
It has a great user interface as well as good automation, customer templates and great API. Good for scheduled activities.
I would prefer a flat monthly fee. Some of the fields are missing from the reports which is frustrating.
No glitches, no hacks, and runs just very very smoothly. The monthly updating is essential to improve it & keep the quality at a top industry best standard.
Lack of customer service. Malfunctioning software.
Ease of use, format of information is really good. Adding tours or cloning tours and alterations is great.
But the not good part is the lack of payment integration with the Brazilian market.
If you are starting up, It is a very good way to prepare your company for growth.
Difficult to separate the genuine resellers from time wasters.
Very nice, reach platform that requires a certain level of training but well worth the time invested.
Rezdy has made vouchers, sharing products, agents commission, promo codes easy , seamless delivery and instant confirmation for FIT and agents - love it.
Easy to implement and easy to use. Very stable and reliable.
To be able to have our clients book into our stargazing tours and have all the required info there, auto emails, etc. is just fabulous. It means we do not have to man the office all the time.
I like the integration with big third party booking sites so we can offer live inventory. I also like the email system for customers and the professional interface.
The network of suppliers within the marketplace was important to us, to be able to sell our product but also purchase other products at a negotiated rate. Customer service/support is very responsive.
They made the setup and deploment of products so easy. Our team is now confident and consumers also find it so easy to make bookings.
The onboarding and support teams are excellent.
Every business has different needs, but if Rezdy software suits your needs, the experience of working with them is a good one.
Very good but expensive ,it was better to make good offers and better prices and commission.
It has a great user interface as well as good automation, customer templates and great API. Good for scheduled activities.
I would prefer a flat monthly fee. Some of the fields are missing from the reports which is frustrating.
No glitches, no hacks, and runs just very very smoothly. The monthly updating is essential to improve it & keep the quality at a top industry best standard.
Lack of customer service. Malfunctioning software.
Ease of use, format of information is really good. Adding tours or cloning tours and alterations is great.
But the not good part is the lack of payment integration with the Brazilian market.
If you are starting up, It is a very good way to prepare your company for growth.
Difficult to separate the genuine resellers from time wasters.
Very nice, reach platform that requires a certain level of training but well worth the time invested.
Rezdy has made vouchers, sharing products, agents commission, promo codes easy , seamless delivery and instant confirmation for FIT and agents - love it.
Easy to implement and easy to use. Very stable and reliable.
To be able to have our clients book into our stargazing tours and have all the required info there, auto emails, etc. is just fabulous. It means we do not have to man the office all the time.
I like the integration with big third party booking sites so we can offer live inventory. I also like the email system for customers and the professional interface.
The network of suppliers within the marketplace was important to us, to be able to sell our product but also purchase other products at a negotiated rate. Customer service/support is very responsive.
They made the setup and deploment of products so easy. Our team is now confident and consumers also find it so easy to make bookings.
The onboarding and support teams are excellent.
Every business has different needs, but if Rezdy software suits your needs, the experience of working with them is a good one.
Very good but expensive ,it was better to make good offers and better prices and commission.
Erbon Software logo
4.8
45

Hotel management platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Erbon Software users   
No pros & cons found
Checkfront logo
4.5
313

Online bookings for tours, activities & rentals

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.2
    Features
    4.1
    Customer support
    4.6
Pros and Cons from Checkfront users   
avatar
avatar
avatar
+15
The support has an amazing actitud and vibe. They are on top of things to help the user.
Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
During covid, the hibernation plan means that your website goes offline.
Great core features, rock-solid stability, and ease of setup and integration to our systems. And they have a fantastic support team.
Not much we don't like - maybe could be easier to block off a day.
Checkfront is a overall good Booking System. It has a superior value for money and is good for anyone who requires a entry level system.
The support team is also worth mentioning, they are always quick and friendly and looking to provide good solutions.
Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.
When one need to know about places available for visit with good scenery checkfront is the site to visit and explore before visiting the place since they have very beautiful places to chose from.
The support help is phenomenal and in the same time zone. They are always pleasant and quick.
Great, would 100% recommend to any business operating some type of activity, tour, rental etc.
I really like the website integration portion. Very easy to use and easy to train other employees on.
Very supportive with assistance for technical issues in my set up.
We run a glamping business and have been using Checkfront for 3 years and it works great. The initial set up was a bit of a slog as we have an complex booking system, but it all works well.
Don't often need to look for how to use something it just makes sense. I like that I can pay a smaller price point and not have all the capabilities instead of paying for things I don't need.
The support has an amazing actitud and vibe. They are on top of things to help the user.
Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
During covid, the hibernation plan means that your website goes offline.
Great core features, rock-solid stability, and ease of setup and integration to our systems. And they have a fantastic support team.
Not much we don't like - maybe could be easier to block off a day.
Checkfront is a overall good Booking System. It has a superior value for money and is good for anyone who requires a entry level system.
The support team is also worth mentioning, they are always quick and friendly and looking to provide good solutions.
Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.
When one need to know about places available for visit with good scenery checkfront is the site to visit and explore before visiting the place since they have very beautiful places to chose from.
The support help is phenomenal and in the same time zone. They are always pleasant and quick.
Great, would 100% recommend to any business operating some type of activity, tour, rental etc.
I really like the website integration portion. Very easy to use and easy to train other employees on.
Very supportive with assistance for technical issues in my set up.
We run a glamping business and have been using Checkfront for 3 years and it works great. The initial set up was a bit of a slog as we have an complex booking system, but it all works well.
Don't often need to look for how to use something it just makes sense. I like that I can pay a smaller price point and not have all the capabilities instead of paying for things I don't need.
The support has an amazing actitud and vibe. They are on top of things to help the user.
Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
During covid, the hibernation plan means that your website goes offline.
Great core features, rock-solid stability, and ease of setup and integration to our systems. And they have a fantastic support team.
Not much we don't like - maybe could be easier to block off a day.
Checkfront is a overall good Booking System. It has a superior value for money and is good for anyone who requires a entry level system.
The support team is also worth mentioning, they are always quick and friendly and looking to provide good solutions.
Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.
When one need to know about places available for visit with good scenery checkfront is the site to visit and explore before visiting the place since they have very beautiful places to chose from.
The support help is phenomenal and in the same time zone. They are always pleasant and quick.
Great, would 100% recommend to any business operating some type of activity, tour, rental etc.
I really like the website integration portion. Very easy to use and easy to train other employees on.
Very supportive with assistance for technical issues in my set up.
We run a glamping business and have been using Checkfront for 3 years and it works great. The initial set up was a bit of a slog as we have an complex booking system, but it all works well.
Don't often need to look for how to use something it just makes sense. I like that I can pay a smaller price point and not have all the capabilities instead of paying for things I don't need.
WebRezPro logo
4.6
183

Cloud-based hospitality property management software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.8
Pros and Cons from WebRezPro users   
+15
The support team is superb, always quick to answer emails and are very wonderful to speak with over the phone.
Difficult navigation when in need of customizing the platform for our businesses specific needs. Sometimes met with some blocks which make it difficult to accommodate guests of the hotel.
I think the support team does a great job, and our rep has been amazing and responsive.
I'm not a fan of the way the receipts are set up, as they post all charges, instead of just the current charges.
I like dealing with WorldWebTechnolgies, they are reliable and always available to help.
Before WebRezPro we were a mess. We used another reservation software company that was a big let down for us.
The tutorials are great and the customer service is excellent if additional questions arise. This program has reduced our time in the office giving our customer access to online booking.
We had some trouble using the calendar on a phone but that's nothing major. There are a lot of options and settings and customization features.
The reservation and calendar features are awesome. It helps organize and manage our 18-condo resort.
What I love about WebRezPro is the fact that it integrates so well with other tools, like our channel manager and CRM.
Very good so far in our 3rd year using this software. The employees are still happy.
Ease of use, Economical, Training videos - and if you can't find what you are looking for with the training videos their customer service is great.
We have been using WebRezPro for about five years now and are overall very happy with the program.
Ease of use /accounting and reports /cost for what I receive for small motel we only have 2 good seasons and the rest of the time its a minimal cost even with no bookings.
We enjoy the ease of use when training new staff. In general we are able to create an efficient experience for our guests.
I love Webrez it is easy to use and when there is a error it is easy to fix. Everyone that I ever have t deal with in the webers office are knowledgeable.
I appreciate the support for working with me to figure out a way to customize the program to suit our very unusual needs.
As a small business owner, we have found the integration, training and support such an extremely important value that Web Rez Pro has provided to our company.
The support team is superb, always quick to answer emails and are very wonderful to speak with over the phone.
Difficult navigation when in need of customizing the platform for our businesses specific needs. Sometimes met with some blocks which make it difficult to accommodate guests of the hotel.
I think the support team does a great job, and our rep has been amazing and responsive.
I'm not a fan of the way the receipts are set up, as they post all charges, instead of just the current charges.
I like dealing with WorldWebTechnolgies, they are reliable and always available to help.
Before WebRezPro we were a mess. We used another reservation software company that was a big let down for us.
The tutorials are great and the customer service is excellent if additional questions arise. This program has reduced our time in the office giving our customer access to online booking.
We had some trouble using the calendar on a phone but that's nothing major. There are a lot of options and settings and customization features.
The reservation and calendar features are awesome. It helps organize and manage our 18-condo resort.
What I love about WebRezPro is the fact that it integrates so well with other tools, like our channel manager and CRM.
Very good so far in our 3rd year using this software. The employees are still happy.
Ease of use, Economical, Training videos - and if you can't find what you are looking for with the training videos their customer service is great.
We have been using WebRezPro for about five years now and are overall very happy with the program.
Ease of use /accounting and reports /cost for what I receive for small motel we only have 2 good seasons and the rest of the time its a minimal cost even with no bookings.
We enjoy the ease of use when training new staff. In general we are able to create an efficient experience for our guests.
I love Webrez it is easy to use and when there is a error it is easy to fix. Everyone that I ever have t deal with in the webers office are knowledgeable.
I appreciate the support for working with me to figure out a way to customize the program to suit our very unusual needs.
As a small business owner, we have found the integration, training and support such an extremely important value that Web Rez Pro has provided to our company.
The support team is superb, always quick to answer emails and are very wonderful to speak with over the phone.
Difficult navigation when in need of customizing the platform for our businesses specific needs. Sometimes met with some blocks which make it difficult to accommodate guests of the hotel.
I think the support team does a great job, and our rep has been amazing and responsive.
I'm not a fan of the way the receipts are set up, as they post all charges, instead of just the current charges.
I like dealing with WorldWebTechnolgies, they are reliable and always available to help.
Before WebRezPro we were a mess. We used another reservation software company that was a big let down for us.
The tutorials are great and the customer service is excellent if additional questions arise. This program has reduced our time in the office giving our customer access to online booking.
We had some trouble using the calendar on a phone but that's nothing major. There are a lot of options and settings and customization features.
The reservation and calendar features are awesome. It helps organize and manage our 18-condo resort.
What I love about WebRezPro is the fact that it integrates so well with other tools, like our channel manager and CRM.
Very good so far in our 3rd year using this software. The employees are still happy.
Ease of use, Economical, Training videos - and if you can't find what you are looking for with the training videos their customer service is great.
We have been using WebRezPro for about five years now and are overall very happy with the program.
Ease of use /accounting and reports /cost for what I receive for small motel we only have 2 good seasons and the rest of the time its a minimal cost even with no bookings.
We enjoy the ease of use when training new staff. In general we are able to create an efficient experience for our guests.
I love Webrez it is easy to use and when there is a error it is easy to fix. Everyone that I ever have t deal with in the webers office are knowledgeable.
I appreciate the support for working with me to figure out a way to customize the program to suit our very unusual needs.
As a small business owner, we have found the integration, training and support such an extremely important value that Web Rez Pro has provided to our company.
accesso ShoWare logo
4.7
48

Build Loyal Patrons and Maximize Ticket Sales.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.6
    Customer support
    4.9
Pros and Cons from accesso ShoWare users   
avatar
avatar
avatar
+15
We were the very first customer of ShoWare so we have seen the product/software grow since 2004. The ease of use has reached a wonderful level.
As with most systems, the inability to change the delivery method on a completed order and not being able to do a partial refund seamlessly can be a bit of a burden.
We have been pleased with the great customer service accesso ShoWare has provided us over the years. They have gone above and beyond to accommodate our requests and continue to improve.
The concert tickets are also sold on the system but customers get confused by the basket.
A terrific system, affordable, effective, and always current with new features added regularly like Facebook sales or mobile ticketing site.
Struggle to find much bad to say - Some changes more difficult than others to manage.
The ease in navigating the site and especially the ability from them to select their own seats online 24/7 is what I hear about the most. My true appreciation is for their technical support.
We have been using accesso ShoWare for over 8 years and have yet to run into any major obstacles.
Their ability to think outside the box and build custom solutions for my facility has been amazing.
Accesso ShoWare is an excellent organization. They have built a full-featured ticketing solution which they continue to enhance, thereby staying on top of the latest technologies.
We our very pleased with the software and appreciate the team at accesso ShoWare.
ShoWare is a reliable tool to track ticket sales and manage our box office. It seems to be improving and we've received compliments on it from our patrons.
Sometimes we don't even know of an issue, and it's already remedied, and we are made aware ASAP. They take wonderful care of us and listen to all of our questions and ideas.
Overall a great value and a worthy investment for venues of any size.
The software is easy to use for the patron which is most important. I'm a quick learner so it was easy to learn to system and for me to train volunteers and other members of our team.
Ease of use once learned. The many features that have the ability to drive revenue.
It is so easy to train new employees on the system. As upgrades are added they have usually been easy to understand and easy to integrate into our daily use.
This software has left nothing and is continuously being enhanced. Our website integration was as smooth as we could have ever imagined and the affordability is appreciated.
We were the very first customer of ShoWare so we have seen the product/software grow since 2004. The ease of use has reached a wonderful level.
As with most systems, the inability to change the delivery method on a completed order and not being able to do a partial refund seamlessly can be a bit of a burden.
We have been pleased with the great customer service accesso ShoWare has provided us over the years. They have gone above and beyond to accommodate our requests and continue to improve.
The concert tickets are also sold on the system but customers get confused by the basket.
A terrific system, affordable, effective, and always current with new features added regularly like Facebook sales or mobile ticketing site.
Struggle to find much bad to say - Some changes more difficult than others to manage.
The ease in navigating the site and especially the ability from them to select their own seats online 24/7 is what I hear about the most. My true appreciation is for their technical support.
We have been using accesso ShoWare for over 8 years and have yet to run into any major obstacles.
Their ability to think outside the box and build custom solutions for my facility has been amazing.
Accesso ShoWare is an excellent organization. They have built a full-featured ticketing solution which they continue to enhance, thereby staying on top of the latest technologies.
We our very pleased with the software and appreciate the team at accesso ShoWare.
ShoWare is a reliable tool to track ticket sales and manage our box office. It seems to be improving and we've received compliments on it from our patrons.
Sometimes we don't even know of an issue, and it's already remedied, and we are made aware ASAP. They take wonderful care of us and listen to all of our questions and ideas.
Overall a great value and a worthy investment for venues of any size.
The software is easy to use for the patron which is most important. I'm a quick learner so it was easy to learn to system and for me to train volunteers and other members of our team.
Ease of use once learned. The many features that have the ability to drive revenue.
It is so easy to train new employees on the system. As upgrades are added they have usually been easy to understand and easy to integrate into our daily use.
This software has left nothing and is continuously being enhanced. Our website integration was as smooth as we could have ever imagined and the affordability is appreciated.
We were the very first customer of ShoWare so we have seen the product/software grow since 2004. The ease of use has reached a wonderful level.
As with most systems, the inability to change the delivery method on a completed order and not being able to do a partial refund seamlessly can be a bit of a burden.
We have been pleased with the great customer service accesso ShoWare has provided us over the years. They have gone above and beyond to accommodate our requests and continue to improve.
The concert tickets are also sold on the system but customers get confused by the basket.
A terrific system, affordable, effective, and always current with new features added regularly like Facebook sales or mobile ticketing site.
Struggle to find much bad to say - Some changes more difficult than others to manage.
The ease in navigating the site and especially the ability from them to select their own seats online 24/7 is what I hear about the most. My true appreciation is for their technical support.
We have been using accesso ShoWare for over 8 years and have yet to run into any major obstacles.
Their ability to think outside the box and build custom solutions for my facility has been amazing.
Accesso ShoWare is an excellent organization. They have built a full-featured ticketing solution which they continue to enhance, thereby staying on top of the latest technologies.
We our very pleased with the software and appreciate the team at accesso ShoWare.
ShoWare is a reliable tool to track ticket sales and manage our box office. It seems to be improving and we've received compliments on it from our patrons.
Sometimes we don't even know of an issue, and it's already remedied, and we are made aware ASAP. They take wonderful care of us and listen to all of our questions and ideas.
Overall a great value and a worthy investment for venues of any size.
The software is easy to use for the patron which is most important. I'm a quick learner so it was easy to learn to system and for me to train volunteers and other members of our team.
Ease of use once learned. The many features that have the ability to drive revenue.
It is so easy to train new employees on the system. As upgrades are added they have usually been easy to understand and easy to integrate into our daily use.
This software has left nothing and is continuously being enhanced. Our website integration was as smooth as we could have ever imagined and the affordability is appreciated.
Innkeeper's Advantage logo
4.9
20

Website, Online Reservations & Property Management in one.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.9
    Features
    4.9
    Customer support
    5.0
Pros and Cons from Innkeeper's Advantage users   
avatar
avatar
avatar
+13
Our overall experience with InnKeeper's Advantage was akin to a family, never like a business. We've grown and with our growth, so have they, and their product features just get better every year.
Due to circumstances beyond my control when I began managing the Inn there was no one available to teach or train me at the Inn itself.
Innkeeper's Advantage answered all the questions I had and allowed me to learn how to manage the business thanks to the fantastic customer support and software itself working so well.
The smallness of the + you have to click on. As a 67 year old business owner, it is hard for me to see small print, even with my glasses.
I really am impressed with how well the software addresses the complexity of keeping track of reservations and payments. I love using the reports feature to help with book keeping.
At first, blocking rooms or making mass updates was clunky but since last year, they've make that task very easy...so by now, I can't think of any dislikes.
They return calls quickly and work hard to resolve any issues. We feel like they are really interested in helping us to be successful.
Some guests struggle with the reservation system - it's maybe not so obvious that they have to start by entering the dates of stay to have the system work fluidly.
Our overall experience has been very positive. Their customer service is very responsive and helpful.
Innkeepers Advantage is perfectly priced. And, with all the new features added, you can tell they are serious about making it the best product on the market.
Its visually very appealing and the graphic design team has a great eye.
Ease of use, professional appearance, prompt call back for service concerns, secure banking platform and easy to operate and pull reports from.
Very affordable and there's even an option for a monthly marketing package where the team writes blogs and posts on your behalf to keep the website at the top of the google search bars.
The ease of making a reservation either via website, OTA, by phone. The ability to follow through with guests using follow-up letters and text messaging.
My favorite is the reservation process and calendar that never lets me down.
Navigation using the control panel. The report generator is very helpful with budget management and planning.
Our overall experience with InnKeeper's Advantage was akin to a family, never like a business. We've grown and with our growth, so have they, and their product features just get better every year.
Due to circumstances beyond my control when I began managing the Inn there was no one available to teach or train me at the Inn itself.
Innkeeper's Advantage answered all the questions I had and allowed me to learn how to manage the business thanks to the fantastic customer support and software itself working so well.
The smallness of the + you have to click on. As a 67 year old business owner, it is hard for me to see small print, even with my glasses.
I really am impressed with how well the software addresses the complexity of keeping track of reservations and payments. I love using the reports feature to help with book keeping.
At first, blocking rooms or making mass updates was clunky but since last year, they've make that task very easy...so by now, I can't think of any dislikes.
They return calls quickly and work hard to resolve any issues. We feel like they are really interested in helping us to be successful.
Some guests struggle with the reservation system - it's maybe not so obvious that they have to start by entering the dates of stay to have the system work fluidly.
Our overall experience has been very positive. Their customer service is very responsive and helpful.
Innkeepers Advantage is perfectly priced. And, with all the new features added, you can tell they are serious about making it the best product on the market.
Its visually very appealing and the graphic design team has a great eye.
Ease of use, professional appearance, prompt call back for service concerns, secure banking platform and easy to operate and pull reports from.
Very affordable and there's even an option for a monthly marketing package where the team writes blogs and posts on your behalf to keep the website at the top of the google search bars.
The ease of making a reservation either via website, OTA, by phone. The ability to follow through with guests using follow-up letters and text messaging.
My favorite is the reservation process and calendar that never lets me down.
Navigation using the control panel. The report generator is very helpful with budget management and planning.
Our overall experience with InnKeeper's Advantage was akin to a family, never like a business. We've grown and with our growth, so have they, and their product features just get better every year.
Due to circumstances beyond my control when I began managing the Inn there was no one available to teach or train me at the Inn itself.
Innkeeper's Advantage answered all the questions I had and allowed me to learn how to manage the business thanks to the fantastic customer support and software itself working so well.
The smallness of the + you have to click on. As a 67 year old business owner, it is hard for me to see small print, even with my glasses.
I really am impressed with how well the software addresses the complexity of keeping track of reservations and payments. I love using the reports feature to help with book keeping.
At first, blocking rooms or making mass updates was clunky but since last year, they've make that task very easy...so by now, I can't think of any dislikes.
They return calls quickly and work hard to resolve any issues. We feel like they are really interested in helping us to be successful.
Some guests struggle with the reservation system - it's maybe not so obvious that they have to start by entering the dates of stay to have the system work fluidly.
Our overall experience has been very positive. Their customer service is very responsive and helpful.
Innkeepers Advantage is perfectly priced. And, with all the new features added, you can tell they are serious about making it the best product on the market.
Its visually very appealing and the graphic design team has a great eye.
Ease of use, professional appearance, prompt call back for service concerns, secure banking platform and easy to operate and pull reports from.
Very affordable and there's even an option for a monthly marketing package where the team writes blogs and posts on your behalf to keep the website at the top of the google search bars.
The ease of making a reservation either via website, OTA, by phone. The ability to follow through with guests using follow-up letters and text messaging.
My favorite is the reservation process and calendar that never lets me down.
Navigation using the control panel. The report generator is very helpful with budget management and planning.
GuestTracker logo
4.5
12

Campground management tool for lodges, RV parks & marinas

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.1
    Features
    4.3
    Customer support
    4.3
Pros and Cons from GuestTracker users   
+9
The software allows you to save each guest's information along with notes about their stay. It makes it easy to keep recurring guests happy with notes on their preferences.
Again, coming from an older version, the downside was just learning a new system. I was accustomed to all reservation being on one screen.
The system is very user friendly and easy to operate. We love the Unit Chart and the many ways to sort information.
Lack of being able to do Monthly billings on the 28-29-30 and 31st.
Very Happy and satisfied customer for the past 16 years plus.
The user interface can be a bit difficult to navigate.
The customer support is great and the manual is precise. The reservation taking process is not complex.
There are a lot of options and the software cannot be customized to remove unused options. It is difficult to learn at first, but you get used to it eventually.
For our business this program is easy to understand, Maneuver in, reliable. And there is no way we can possibly do a double booking.
It is very user friendly for any age group to use, from younger generation to older...the support from them is very fast and efficient.
Highly recommend working with this team and program.
Excellent support team and representatives work hard to understand our business.
The software allows you to save each guest's information along with notes about their stay. It makes it easy to keep recurring guests happy with notes on their preferences.
Again, coming from an older version, the downside was just learning a new system. I was accustomed to all reservation being on one screen.
The system is very user friendly and easy to operate. We love the Unit Chart and the many ways to sort information.
Lack of being able to do Monthly billings on the 28-29-30 and 31st.
Very Happy and satisfied customer for the past 16 years plus.
The user interface can be a bit difficult to navigate.
The customer support is great and the manual is precise. The reservation taking process is not complex.
There are a lot of options and the software cannot be customized to remove unused options. It is difficult to learn at first, but you get used to it eventually.
For our business this program is easy to understand, Maneuver in, reliable. And there is no way we can possibly do a double booking.
It is very user friendly for any age group to use, from younger generation to older...the support from them is very fast and efficient.
Highly recommend working with this team and program.
Excellent support team and representatives work hard to understand our business.
The software allows you to save each guest's information along with notes about their stay. It makes it easy to keep recurring guests happy with notes on their preferences.
Again, coming from an older version, the downside was just learning a new system. I was accustomed to all reservation being on one screen.
The system is very user friendly and easy to operate. We love the Unit Chart and the many ways to sort information.
Lack of being able to do Monthly billings on the 28-29-30 and 31st.
Very Happy and satisfied customer for the past 16 years plus.
The user interface can be a bit difficult to navigate.
The customer support is great and the manual is precise. The reservation taking process is not complex.
There are a lot of options and the software cannot be customized to remove unused options. It is difficult to learn at first, but you get used to it eventually.
For our business this program is easy to understand, Maneuver in, reliable. And there is no way we can possibly do a double booking.
It is very user friendly for any age group to use, from younger generation to older...the support from them is very fast and efficient.
Highly recommend working with this team and program.
Excellent support team and representatives work hard to understand our business.
Acuity Scheduling logo
4.8
5.5K

Online appointment scheduling software and 24/7 assistant.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.7
    Customer support
    4.7
Pros and Cons from Acuity Scheduling users   
avatar
avatar
+15
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
Schedulista logo
4.7
34

Mobile-friendly online scheduling software

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Schedulista users   
avatar
avatar
avatar
+15
My clients love it, I love it, and the few times I've needed any help the support was clear, concise, and friendly.
Had one bad moment when IOS13 caused the app to not function on the iPhone.
OnSched , has the most features, allows for scalability for growth and combined with the outstanding professional customer service and support. In short I could not be happier OnSched.
Before Schedulista, the scheduling process for our classes was so painful, so time consuming.
I love customizing all the communications, from the initial welcome to follow-ups after an appointment.
Really no major weaknesses. Sometimes the sync with google calendar lagged, hard to say though that the problem was with this app.
My clients love it on their end and I love having a virtual assistant to send out appointment reminders and to take appointments for me after hours which saves me tons of time.
This solved a really problem I had in competing with MANY other businesses who were selling online over the lockdown period due to Covid-19.
Overall I love the customer service, and the basic capabilities of the system. There are definitely some upgrades that I would like to see.
It has made scheduling for my previous position easy and I love that I can automatically add each appointment to calendars. The integration options are convenient and easy to use.
Fantastic value for money with great features and amazing support.
Love how easy it is to use, very versatile. Easy to integrate with other programs.
It has taken many hours a months of extra work from my shoulders. The system is easy to use, looks good and very affordable.
LOVE LOVE the system, the team, the cost and the ease of it all.
My clients love the reminders, both text and emails, plus the ease of changing an appointment iof necessary.
Definitely recommend it to any company or organization that needs an easy to use scheduling app.
It was easy for them to book in, and I was able to clearly understand their requirements.
Resembles Google calendar. Easy interface for recurring appointments and easy to adjust appointments.
My clients love it, I love it, and the few times I've needed any help the support was clear, concise, and friendly.
Had one bad moment when IOS13 caused the app to not function on the iPhone.
OnSched , has the most features, allows for scalability for growth and combined with the outstanding professional customer service and support. In short I could not be happier OnSched.
Before Schedulista, the scheduling process for our classes was so painful, so time consuming.
I love customizing all the communications, from the initial welcome to follow-ups after an appointment.
Really no major weaknesses. Sometimes the sync with google calendar lagged, hard to say though that the problem was with this app.
My clients love it on their end and I love having a virtual assistant to send out appointment reminders and to take appointments for me after hours which saves me tons of time.
This solved a really problem I had in competing with MANY other businesses who were selling online over the lockdown period due to Covid-19.
Overall I love the customer service, and the basic capabilities of the system. There are definitely some upgrades that I would like to see.
It has made scheduling for my previous position easy and I love that I can automatically add each appointment to calendars. The integration options are convenient and easy to use.
Fantastic value for money with great features and amazing support.
Love how easy it is to use, very versatile. Easy to integrate with other programs.
It has taken many hours a months of extra work from my shoulders. The system is easy to use, looks good and very affordable.
LOVE LOVE the system, the team, the cost and the ease of it all.
My clients love the reminders, both text and emails, plus the ease of changing an appointment iof necessary.
Definitely recommend it to any company or organization that needs an easy to use scheduling app.
It was easy for them to book in, and I was able to clearly understand their requirements.
Resembles Google calendar. Easy interface for recurring appointments and easy to adjust appointments.
My clients love it, I love it, and the few times I've needed any help the support was clear, concise, and friendly.
Had one bad moment when IOS13 caused the app to not function on the iPhone.
OnSched , has the most features, allows for scalability for growth and combined with the outstanding professional customer service and support. In short I could not be happier OnSched.
Before Schedulista, the scheduling process for our classes was so painful, so time consuming.
I love customizing all the communications, from the initial welcome to follow-ups after an appointment.
Really no major weaknesses. Sometimes the sync with google calendar lagged, hard to say though that the problem was with this app.
My clients love it on their end and I love having a virtual assistant to send out appointment reminders and to take appointments for me after hours which saves me tons of time.
This solved a really problem I had in competing with MANY other businesses who were selling online over the lockdown period due to Covid-19.
Overall I love the customer service, and the basic capabilities of the system. There are definitely some upgrades that I would like to see.
It has made scheduling for my previous position easy and I love that I can automatically add each appointment to calendars. The integration options are convenient and easy to use.
Fantastic value for money with great features and amazing support.
Love how easy it is to use, very versatile. Easy to integrate with other programs.
It has taken many hours a months of extra work from my shoulders. The system is easy to use, looks good and very affordable.
LOVE LOVE the system, the team, the cost and the ease of it all.
My clients love the reminders, both text and emails, plus the ease of changing an appointment iof necessary.
Definitely recommend it to any company or organization that needs an easy to use scheduling app.
It was easy for them to book in, and I was able to clearly understand their requirements.
Resembles Google calendar. Easy interface for recurring appointments and easy to adjust appointments.
QaTable logo
0

The new way to go out to first come first served restaurants

visit website
Reviews Sentiment
ic-pricetag

No reviews

Positive Reviews
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No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from QaTable users   
No pros & cons found
SpotOn logo
4.4
304

Restaurant POS for payment processing

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.3
Pros and Cons from SpotOn users   
+15
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.
I have had to place stop payment on them and stop using the credit card machine in order to stop the bleed. I literally have called and emailed each and everyday for months trying to get a resolution.
Reporting has been amazing and has really helped our manager stay on top of their metrics. Integrations with 7 Shifts scheduling has been a game changer.
Great way to have more customers having a better experience with your company.
From back office, digital marketing, built our website to take orders off of. The programming is great to allow you to do more tasks with better trained staff.
I love the ease of access of this product the most. Business people hardly have time for anything other than running their business.
Great Restaurant Software - Working to be Great Retail Software.
We love how easy it is to use and how your customer service is available at anytime.
Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.
The product is easy to use and has great customer support. Its easy to make changes on the fly.
On top of that, with the cash discounting, we are saving tons of money.
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.
I have had to place stop payment on them and stop using the credit card machine in order to stop the bleed. I literally have called and emailed each and everyday for months trying to get a resolution.
Reporting has been amazing and has really helped our manager stay on top of their metrics. Integrations with 7 Shifts scheduling has been a game changer.
Great way to have more customers having a better experience with your company.
From back office, digital marketing, built our website to take orders off of. The programming is great to allow you to do more tasks with better trained staff.
I love the ease of access of this product the most. Business people hardly have time for anything other than running their business.
Great Restaurant Software - Working to be Great Retail Software.
We love how easy it is to use and how your customer service is available at anytime.
Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.
The product is easy to use and has great customer support. Its easy to make changes on the fly.
On top of that, with the cash discounting, we are saving tons of money.
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.
I have had to place stop payment on them and stop using the credit card machine in order to stop the bleed. I literally have called and emailed each and everyday for months trying to get a resolution.
Reporting has been amazing and has really helped our manager stay on top of their metrics. Integrations with 7 Shifts scheduling has been a game changer.
Great way to have more customers having a better experience with your company.
From back office, digital marketing, built our website to take orders off of. The programming is great to allow you to do more tasks with better trained staff.
I love the ease of access of this product the most. Business people hardly have time for anything other than running their business.
Great Restaurant Software - Working to be Great Retail Software.
We love how easy it is to use and how your customer service is available at anytime.
Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.
The product is easy to use and has great customer support. Its easy to make changes on the fly.
On top of that, with the cash discounting, we are saving tons of money.
GuestSuites logo
4.8
6

Hotel management for independent properties & resorts

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8
    Features
    4.8
    Customer support
    4.8
Pros and Cons from GuestSuites users   
No pros & cons found
High Trek POS logo
4.9
12

Point of sale & booking software for the hospitality sector

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.8
    Features
    4.9
    Customer support
    5.0
Pros and Cons from High Trek POS users   
+11
I love this small business and supporting an American made product. I love that when I need help I talk to the people at built this product and not a call center in India.
There are so many features, it can get a bit confusing. This is my biggest "con" but still consider it a "pro" because we use so many of these features in our day-to-day operations.
It is extremely affordable compared to other companies. High Trek cares about the success of your company because the success of your company means success for their company.
Particular product setup and schedules can get a little tricky if you don't know what you're doing.
This is the first company we have used that is user friendly and I can easily receive help when I need it. Don't waste time with research I already did, this is the best company with the best price.
High Trek was the perfect choice to help us make this big leap. They have been extremely supportive getting us started and very responsive in helping us increase our product offerings.
We have been through several software companies and this is by far the best. I did a lot of research and trials with other companies and was never satisfied.
Also, the number of features that it carries with it, and still excels in, is remarkable. Also, the integration into QuickBooks is very helpful for our accounting.
It's packed with features that are easy to use (and train on) and if we ever have any questions, [sensitive content hidden] has been there as a constant support and huge help.
After having worked with several reservation software programs in the past, the best part of this software is the fact that I don't need to integrate with any other programs.
High Trek as a whole is great. I find lots of use out of POS and transactions (we use this to check guests into our facility, attach their waivers, add merch, etc.).
I cannot stress enough that the waiver system integration with the reservation system is the best available in the industry.
The addition of CRM capabilities are making it easier for us to manage our sales funnel and work with larger corporate events with more control over pricing and communication.
I also dabble in product setup from time to time. And find the voucher system to be very handy and easy to use.
I love this small business and supporting an American made product. I love that when I need help I talk to the people at built this product and not a call center in India.
There are so many features, it can get a bit confusing. This is my biggest "con" but still consider it a "pro" because we use so many of these features in our day-to-day operations.
It is extremely affordable compared to other companies. High Trek cares about the success of your company because the success of your company means success for their company.
Particular product setup and schedules can get a little tricky if you don't know what you're doing.
This is the first company we have used that is user friendly and I can easily receive help when I need it. Don't waste time with research I already did, this is the best company with the best price.
High Trek was the perfect choice to help us make this big leap. They have been extremely supportive getting us started and very responsive in helping us increase our product offerings.
We have been through several software companies and this is by far the best. I did a lot of research and trials with other companies and was never satisfied.
Also, the number of features that it carries with it, and still excels in, is remarkable. Also, the integration into QuickBooks is very helpful for our accounting.
It's packed with features that are easy to use (and train on) and if we ever have any questions, [sensitive content hidden] has been there as a constant support and huge help.
After having worked with several reservation software programs in the past, the best part of this software is the fact that I don't need to integrate with any other programs.
High Trek as a whole is great. I find lots of use out of POS and transactions (we use this to check guests into our facility, attach their waivers, add merch, etc.).
I cannot stress enough that the waiver system integration with the reservation system is the best available in the industry.
The addition of CRM capabilities are making it easier for us to manage our sales funnel and work with larger corporate events with more control over pricing and communication.
I also dabble in product setup from time to time. And find the voucher system to be very handy and easy to use.
I love this small business and supporting an American made product. I love that when I need help I talk to the people at built this product and not a call center in India.
There are so many features, it can get a bit confusing. This is my biggest "con" but still consider it a "pro" because we use so many of these features in our day-to-day operations.
It is extremely affordable compared to other companies. High Trek cares about the success of your company because the success of your company means success for their company.
Particular product setup and schedules can get a little tricky if you don't know what you're doing.
This is the first company we have used that is user friendly and I can easily receive help when I need it. Don't waste time with research I already did, this is the best company with the best price.
High Trek was the perfect choice to help us make this big leap. They have been extremely supportive getting us started and very responsive in helping us increase our product offerings.
We have been through several software companies and this is by far the best. I did a lot of research and trials with other companies and was never satisfied.
Also, the number of features that it carries with it, and still excels in, is remarkable. Also, the integration into QuickBooks is very helpful for our accounting.
It's packed with features that are easy to use (and train on) and if we ever have any questions, [sensitive content hidden] has been there as a constant support and huge help.
After having worked with several reservation software programs in the past, the best part of this software is the fact that I don't need to integrate with any other programs.
High Trek as a whole is great. I find lots of use out of POS and transactions (we use this to check guests into our facility, attach their waivers, add merch, etc.).
I cannot stress enough that the waiver system integration with the reservation system is the best available in the industry.
The addition of CRM capabilities are making it easier for us to manage our sales funnel and work with larger corporate events with more control over pricing and communication.
I also dabble in product setup from time to time. And find the voucher system to be very handy and easy to use.
Xola logo
4.7
573

Booking, marketing and distribution platform

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.8
Pros and Cons from Xola users   
+15
Xola has the BEST feature set, an amazing look and feel that your customers will love and they have a solid support team - the friendliest and most helpful ever.
Unable to book with different email if same name (problem when working with concierge bookings). Cannot assign guides if turn around time is tight from one event to the next.
The best part about Xola is that they do the heavy lifting for you. They get the booking software up on the site for you and it works great.
One other thing that is slightly annoying is I have to refresh the page or close then open the app to get it to refresh to see if there are any other bookings.
We have been using this software for 4 years and love it. We are continually contacted by other systems, but this is by far our favorite.
My issue is they are making you pay for all of the functionality instead of just paying for what you use.
I encourage you to look seriously at them - they are the best fit by far for us and I have interviewed and ran trails with the major competitors.
I will say that when i do a back office reservations it has on numerous ocations reserved them for the whole day and three extra days, blocking other customers from using it.
That's very important when running online based business. Customer service has been extremely responsive, and the development of new services and features has been very welcome.
GREAT responsive customer service available via online chat. I've been using it for many years and they are constantly improving it.
I love the ease of which my guests can book their events and festival activities.
Easy to use and was easy to set up. The customer service was nice and thorough.
I hope that they have changed up their pricing plans by the time you are reading this, because they are tops in terms of feature set, look and feel and customer support.
I really enjoy the ease of using Xola. They have always been quick to respond to any question if I have had an issue.
Google Analytics integration is extremely useful to follow the success metrics directly from Google Analytics panel.
This software is easy to use and doesn’t take very much training to get up and running. It has many different ways to view the information you need including a really helpful dashboard.
Also, I like the integrated waiver with Wherewolf.com.
The biggest thing I could see xola doing to benefit it's customers and gather more customers quickly is to save them money.
Xola has the BEST feature set, an amazing look and feel that your customers will love and they have a solid support team - the friendliest and most helpful ever.
Unable to book with different email if same name (problem when working with concierge bookings). Cannot assign guides if turn around time is tight from one event to the next.
The best part about Xola is that they do the heavy lifting for you. They get the booking software up on the site for you and it works great.
One other thing that is slightly annoying is I have to refresh the page or close then open the app to get it to refresh to see if there are any other bookings.
We have been using this software for 4 years and love it. We are continually contacted by other systems, but this is by far our favorite.
My issue is they are making you pay for all of the functionality instead of just paying for what you use.
I encourage you to look seriously at them - they are the best fit by far for us and I have interviewed and ran trails with the major competitors.
I will say that when i do a back office reservations it has on numerous ocations reserved them for the whole day and three extra days, blocking other customers from using it.
That's very important when running online based business. Customer service has been extremely responsive, and the development of new services and features has been very welcome.
GREAT responsive customer service available via online chat. I've been using it for many years and they are constantly improving it.
I love the ease of which my guests can book their events and festival activities.
Easy to use and was easy to set up. The customer service was nice and thorough.
I hope that they have changed up their pricing plans by the time you are reading this, because they are tops in terms of feature set, look and feel and customer support.
I really enjoy the ease of using Xola. They have always been quick to respond to any question if I have had an issue.
Google Analytics integration is extremely useful to follow the success metrics directly from Google Analytics panel.
This software is easy to use and doesn’t take very much training to get up and running. It has many different ways to view the information you need including a really helpful dashboard.
Also, I like the integrated waiver with Wherewolf.com.
The biggest thing I could see xola doing to benefit it's customers and gather more customers quickly is to save them money.
Xola has the BEST feature set, an amazing look and feel that your customers will love and they have a solid support team - the friendliest and most helpful ever.
Unable to book with different email if same name (problem when working with concierge bookings). Cannot assign guides if turn around time is tight from one event to the next.
The best part about Xola is that they do the heavy lifting for you. They get the booking software up on the site for you and it works great.
One other thing that is slightly annoying is I have to refresh the page or close then open the app to get it to refresh to see if there are any other bookings.
We have been using this software for 4 years and love it. We are continually contacted by other systems, but this is by far our favorite.
My issue is they are making you pay for all of the functionality instead of just paying for what you use.
I encourage you to look seriously at them - they are the best fit by far for us and I have interviewed and ran trails with the major competitors.
I will say that when i do a back office reservations it has on numerous ocations reserved them for the whole day and three extra days, blocking other customers from using it.
That's very important when running online based business. Customer service has been extremely responsive, and the development of new services and features has been very welcome.
GREAT responsive customer service available via online chat. I've been using it for many years and they are constantly improving it.
I love the ease of which my guests can book their events and festival activities.
Easy to use and was easy to set up. The customer service was nice and thorough.
I hope that they have changed up their pricing plans by the time you are reading this, because they are tops in terms of feature set, look and feel and customer support.
I really enjoy the ease of using Xola. They have always been quick to respond to any question if I have had an issue.
Google Analytics integration is extremely useful to follow the success metrics directly from Google Analytics panel.
This software is easy to use and doesn’t take very much training to get up and running. It has many different ways to view the information you need including a really helpful dashboard.
Also, I like the integrated waiver with Wherewolf.com.
The biggest thing I could see xola doing to benefit it's customers and gather more customers quickly is to save them money.
R2M2 Solutions logo
5.0
2

Integrated solution for managing client reservations

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from R2M2 Solutions users   
No pros & cons found
Booqable logo
4.8
603

All-in-one rental software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Booqable users   
avatar
avatar
avatar
+15
Overall a very good and intuitive rental program at an affordable price with great support.
We hate losing a small piece that may cost $1000 or more and we didn't have it barcoded in separately on a check out. Also it has a hard time integrating with Quickbooks and other accounting software.
Useful and super helpful product for organizing the rental services we offer in our shop.
So far that is my main complaint. It is only designs for a brick and mortar shop when so many rental shops are online now.
The backend calendar and inventory management is a delight to work with and the payment integration with Stripe is seamless.
It runs next to our online store, so you see 2 shopping baskets on the page which is sometimes confusing.
Easy to use, clear layout, excellent stock tracking and clear, quote and invoice system, and most importantly for me, a eurocentric setting and not a U.S. one.
Improvements can almost always be made to any product, although Booqable is difficult to critique.
It integrates well with our site (unlike other programs) and when we compared the cost to other options, booqable came out an easy winner.
It is quite soon to offer a comprehensive review as we are at the beginning of the use but so far the best I could find on the market.
The standout feature for this product was affordability and the easy use of tracking inventory. I had searched the internet thoroughly then stumbled across this product and was very excited.
My experience has been great. Right for the start.the Thee Booqable team was so accommodating by reaching out more then once to make sure I was using the program to my full potential.
Ease of use for an digital immigrant, old gal, like me. In our lawn greeting sign business, being able to track inventory is essential.
The ease of adding products into the system is far better than anything I have seen in competitors.
We really need the package integration and faster customer support (it has been promised to us for almost 2 years) Overall it has been an easy to use flexible program and we do like it.
Booqable was the best software for our booking system. It was very straightforward to use and was set up very quickly.
Ability to easily produce a kit list from existing items. Excellent customer service via live chat.
So easy to use, Easy to setup learn and use. Customer support also is really great.
Overall a very good and intuitive rental program at an affordable price with great support.
We hate losing a small piece that may cost $1000 or more and we didn't have it barcoded in separately on a check out. Also it has a hard time integrating with Quickbooks and other accounting software.
Useful and super helpful product for organizing the rental services we offer in our shop.
So far that is my main complaint. It is only designs for a brick and mortar shop when so many rental shops are online now.
The backend calendar and inventory management is a delight to work with and the payment integration with Stripe is seamless.
It runs next to our online store, so you see 2 shopping baskets on the page which is sometimes confusing.
Easy to use, clear layout, excellent stock tracking and clear, quote and invoice system, and most importantly for me, a eurocentric setting and not a U.S. one.
Improvements can almost always be made to any product, although Booqable is difficult to critique.
It integrates well with our site (unlike other programs) and when we compared the cost to other options, booqable came out an easy winner.
It is quite soon to offer a comprehensive review as we are at the beginning of the use but so far the best I could find on the market.
The standout feature for this product was affordability and the easy use of tracking inventory. I had searched the internet thoroughly then stumbled across this product and was very excited.
My experience has been great. Right for the start.the Thee Booqable team was so accommodating by reaching out more then once to make sure I was using the program to my full potential.
Ease of use for an digital immigrant, old gal, like me. In our lawn greeting sign business, being able to track inventory is essential.
The ease of adding products into the system is far better than anything I have seen in competitors.
We really need the package integration and faster customer support (it has been promised to us for almost 2 years) Overall it has been an easy to use flexible program and we do like it.
Booqable was the best software for our booking system. It was very straightforward to use and was set up very quickly.
Ability to easily produce a kit list from existing items. Excellent customer service via live chat.
So easy to use, Easy to setup learn and use. Customer support also is really great.
Overall a very good and intuitive rental program at an affordable price with great support.
We hate losing a small piece that may cost $1000 or more and we didn't have it barcoded in separately on a check out. Also it has a hard time integrating with Quickbooks and other accounting software.
Useful and super helpful product for organizing the rental services we offer in our shop.
So far that is my main complaint. It is only designs for a brick and mortar shop when so many rental shops are online now.
The backend calendar and inventory management is a delight to work with and the payment integration with Stripe is seamless.
It runs next to our online store, so you see 2 shopping baskets on the page which is sometimes confusing.
Easy to use, clear layout, excellent stock tracking and clear, quote and invoice system, and most importantly for me, a eurocentric setting and not a U.S. one.
Improvements can almost always be made to any product, although Booqable is difficult to critique.
It integrates well with our site (unlike other programs) and when we compared the cost to other options, booqable came out an easy winner.
It is quite soon to offer a comprehensive review as we are at the beginning of the use but so far the best I could find on the market.
The standout feature for this product was affordability and the easy use of tracking inventory. I had searched the internet thoroughly then stumbled across this product and was very excited.
My experience has been great. Right for the start.the Thee Booqable team was so accommodating by reaching out more then once to make sure I was using the program to my full potential.
Ease of use for an digital immigrant, old gal, like me. In our lawn greeting sign business, being able to track inventory is essential.
The ease of adding products into the system is far better than anything I have seen in competitors.
We really need the package integration and faster customer support (it has been promised to us for almost 2 years) Overall it has been an easy to use flexible program and we do like it.
Booqable was the best software for our booking system. It was very straightforward to use and was set up very quickly.
Ability to easily produce a kit list from existing items. Excellent customer service via live chat.
So easy to use, Easy to setup learn and use. Customer support also is really great.
TSSI logo
5.0
2

Cloud-based rental platform for small to midsize businesses

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.5
    Features
    5.0
    Customer support
    5.0
Pros and Cons from TSSI users   
No pros & cons found
WebReserv logo
4.5
22

Online booking system for rental businesses

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.4
    Features
    4.1
    Customer support
    4.5
Pros and Cons from WebReserv users   
avatar
avatar
avatar
+13
I love that they offer a service to set up your property for you. We first contacted them during a very busy season and it was so nice to have their expert team set it up perfectly for us.
It was a nightmare because ZOZI is terrible. I lost a ton of money and business thru the move and ended up switching to a completely different platform not long after.
My overall experience has been excellent, I have been contacted by and have tried several other booking sites and Weber deserve is by far the best value for the money.
We are currently shopping a new reservation software company because of all the problems we are having with Webreserv.
WebReserv is great for creating our own sales channel for your property by providing the infrastructure for accepting online reservations and accepting payments directly from you own website.
It's not the most intuitive software to use, only through lots of trials and errors did the system start working for me, and this was quite time consuming.
It is great for customizing to make it work for your specific business. It is user friendly and you can make changes without "breaking" and of the functions.
This is very basic and as soon we grow a little we had to change to another. No channel Manager, which is a pitty.
Easy and self-explanatory interfaces, the well arranged booking-calender, a useful report-system and the multi-user-option make it easy as pie to administrate our surf-schools in Spain and Morocco.
It was done within 48 hours and we set up a training call. We really love that it's a simple monthly fee for us and they're not charging our customers a tax on top of the rental fee.
Ease of use and functionality. The ability to add multiple products in virtually any description format is very accommodating.
Its Versatility - WebReserv is Economical, Easy to Use with Good Support.
Its easy to read the calendar, both for our guests and us as hosts. It captures all of the info we need from our guests, and interfaces seamlessly with our payment system.
If you are looking for a system which is well supported and easily integrated - this is the one for you.
WebReserv is pretty fine for creating and managing your own sales channel however it lacks multiple channel manager which would be great if was present.
It's easy to use and integrate with the website. This was my first software at my guesthouse.
I love that they offer a service to set up your property for you. We first contacted them during a very busy season and it was so nice to have their expert team set it up perfectly for us.
It was a nightmare because ZOZI is terrible. I lost a ton of money and business thru the move and ended up switching to a completely different platform not long after.
My overall experience has been excellent, I have been contacted by and have tried several other booking sites and Weber deserve is by far the best value for the money.
We are currently shopping a new reservation software company because of all the problems we are having with Webreserv.
WebReserv is great for creating our own sales channel for your property by providing the infrastructure for accepting online reservations and accepting payments directly from you own website.
It's not the most intuitive software to use, only through lots of trials and errors did the system start working for me, and this was quite time consuming.
It is great for customizing to make it work for your specific business. It is user friendly and you can make changes without "breaking" and of the functions.
This is very basic and as soon we grow a little we had to change to another. No channel Manager, which is a pitty.
Easy and self-explanatory interfaces, the well arranged booking-calender, a useful report-system and the multi-user-option make it easy as pie to administrate our surf-schools in Spain and Morocco.
It was done within 48 hours and we set up a training call. We really love that it's a simple monthly fee for us and they're not charging our customers a tax on top of the rental fee.
Ease of use and functionality. The ability to add multiple products in virtually any description format is very accommodating.
Its Versatility - WebReserv is Economical, Easy to Use with Good Support.
Its easy to read the calendar, both for our guests and us as hosts. It captures all of the info we need from our guests, and interfaces seamlessly with our payment system.
If you are looking for a system which is well supported and easily integrated - this is the one for you.
WebReserv is pretty fine for creating and managing your own sales channel however it lacks multiple channel manager which would be great if was present.
It's easy to use and integrate with the website. This was my first software at my guesthouse.
I love that they offer a service to set up your property for you. We first contacted them during a very busy season and it was so nice to have their expert team set it up perfectly for us.
It was a nightmare because ZOZI is terrible. I lost a ton of money and business thru the move and ended up switching to a completely different platform not long after.
My overall experience has been excellent, I have been contacted by and have tried several other booking sites and Weber deserve is by far the best value for the money.
We are currently shopping a new reservation software company because of all the problems we are having with Webreserv.
WebReserv is great for creating our own sales channel for your property by providing the infrastructure for accepting online reservations and accepting payments directly from you own website.
It's not the most intuitive software to use, only through lots of trials and errors did the system start working for me, and this was quite time consuming.
It is great for customizing to make it work for your specific business. It is user friendly and you can make changes without "breaking" and of the functions.
This is very basic and as soon we grow a little we had to change to another. No channel Manager, which is a pitty.
Easy and self-explanatory interfaces, the well arranged booking-calender, a useful report-system and the multi-user-option make it easy as pie to administrate our surf-schools in Spain and Morocco.
It was done within 48 hours and we set up a training call. We really love that it's a simple monthly fee for us and they're not charging our customers a tax on top of the rental fee.
Ease of use and functionality. The ability to add multiple products in virtually any description format is very accommodating.
Its Versatility - WebReserv is Economical, Easy to Use with Good Support.
Its easy to read the calendar, both for our guests and us as hosts. It captures all of the info we need from our guests, and interfaces seamlessly with our payment system.
If you are looking for a system which is well supported and easily integrated - this is the one for you.
WebReserv is pretty fine for creating and managing your own sales channel however it lacks multiple channel manager which would be great if was present.
It's easy to use and integrate with the website. This was my first software at my guesthouse.