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GoTo Meeting
5
6.5K
4
3.8K
3
997
2
121
1
45
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online meeting software with HD video conferencing
Table of Contents
GoTo Meeting - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
GoTo Meeting overview


Based on 11525 verified user reviews
What is GoTo Meeting?
GoTo Meeting is a meeting tool with key features that include real-time screen-sharing, two-way audio and video, video conferencing, mobile access, real-time chat, and more.
Who uses GoTo Meeting?
Reviews for GoTo Meeting come from a wide variety of industries, including computer software (9% of reviewers), information technology and services (8%), and marketing and advertising (6%). The most frequent use case for GoTo Meeting cited by reviewers is meetings (57% of reviewers).
What do users say about GoTo Meeting pricing?
Some reviewers find GoTo Meeting’s flexible pricing and free trial beneficial, and they appreciate cost savings for organizations. However, some users report high pricing compared to competitors, and they feel essential features are restricted to expensive plans.
What are the most popular integrations for GoTo Meeting?
The GoTo Meeting integrations most frequently cited by reviewers are: Google Calendar (a scheduling product rated 4.9 out of 5 for its integration with GoTo Meeting), Microsoft Outlook (an email management product, 4.8), and Microsoft 365 (a document management product, 4.4).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Meetings
Security and Access Control
Quality
User Interface
Cumbersome installation process
Frequent lag and slowdowns
GoTo Meeting’s user interface
GoTo Meeting pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about GoTo Meeting?
GoTo Meeting is a meeting tool with key features that include real-time screen-sharing, two-way audio and video, video conferencing, mobile access, real-time chat, and more.
Select to learn more
Who uses GoTo Meeting?
Based on 11,525 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
GoTo Meeting's key features
GetApp's analysis of 740 verified user reviews collected between July 2021 and October 2024 identifies GoTo Meeting's most critical features and summarizes user sentiment about those features.
Reviewers appreciate GoTo Meeting's Real Time Screen Sharing feature for its ease of use and minimal lag. They find it essential for presentations, troubleshooting, and training sessions. Users report that it works well even with low bandwidth and allows for immediate feedback. However, some mention difficulties with document readability. Overall, they value the ability to share screens instantly and efficiently during meetings. Of the 76 GoTo Meeting users who gave detailed accounts of their use of Real Time Screen Sharing, 100% rated this feature as important or highly important.
Users report that GoTo Meeting's Two Way Audio & Video feature enhances communication by allowing participants to see and hear each other clearly. They find it valuable for remote collaboration, interviews, and presentations. Reviewers indicate that the audio and video quality is generally reliable, though some experience occasional connectivity issues. They appreciate the ability to pick up on nonverbal cues and the option to use built-in microphones. Of the 105 GoTo Meeting users who gave detailed accounts of their use of Two Way Audio & Video, 97% rated this feature as important or highly important.
Reviewers highlight GoTo Meeting's Video Conferencing feature for its role in facilitating virtual meetings and enhancing collaboration. They find it useful for conducting business meetings, educational sessions, and remote work. Users appreciate the ability to share visual aids and interact in real time. While some note occasional connectivity issues, they generally find the video quality to be good and the capability essential for maintaining communication. Of the 212 GoTo Meeting users who gave detailed accounts of their use of Video Conferencing, 96% rated this feature as important or highly important.

Kevin J.
Operations Project Coordinator
Rebecca C.
Design and Sales Manager
ZOBAIR H.
TZEDIT
Adriana l.
scheduler supervisor.
Users find GoTo Meeting's Screen Sharing feature important for collaboration, presentations, and training. They appreciate the ability to share documents, slides, and applications seamlessly. Reviewers report that the capability is easy to use and helps improve productivity and teamwork. They value the control given to meeting organizers over who can share screens, though some mention minor issues with the user interface. Of the 248 GoTo Meeting users who gave detailed accounts of their use of Screen Sharing, 96% rated this feature as important or highly important.


See related user reviews
Cody O.
Product and Technology
Kuppam P.
Business Analyst

William H.
Software Engineer.

Ruben W.
Head of Artificial Intelligence & Machine Learning
Reviewers appreciate GoTo Meeting's Real-Time Chat feature for its ability to facilitate communication during meetings. They find it useful for asking questions, sharing links, and providing feedback without interrupting the speaker. Users report that it helps keep meetings on track and allows participants who may be hesitant to speak up to contribute. They value the immediacy and efficiency of the chat capability. Of the 102 GoTo Meeting users who gave detailed accounts of their use of Real-Time Chat, 82% rated this feature as important or highly important.
Users highlight GoTo Meeting's Mobile Access feature for its convenience and flexibility. They appreciate being able to join or host meetings from their smartphones or tablets, which is especially valuable for remote workers and frequent travelers. Reviewers indicate that the mobile app is reliable and easy to use, though some mention occasional technical glitches. They find mobile access essential for staying connected on the go. Of the 177 GoTo Meeting users who gave detailed accounts of their use of Mobile Access, 82% rated this feature as important or highly important.

See related user reviews
Andrew M.
Owner
Christine L.
Visual Designer

Aditya S.
Test Analyst
Xiang L.
Director
All GoTo Meeting features
Features rating:
GoTo Meeting alternatives
GoTo Meeting pricing
Pricing plans
Pricing details:
User opinions about GoTo Meeting price and value
Value for money rating:
To see what individual users think of GoTo Meeting's price and value, check out the review snippets below.
Lily H.
Data analyst

Kevin J.
Operations Project Coordinator
GoTo Meeting integrations (21)
Integrations rated by users
We looked at 11,525 user reviews to identify which products are mentioned as GoTo Meeting integrations and how users feel about them.
Integration rating: 4.9 (51)
“I need my statuses updated when I am in meetings”
Dorle L.
Global Payroll Administrator
Integration rating: 4.8 (22)
Integration rating: 4.9 (17)
Integration rating: 4.4 (15)
“drafting documents, letters and statements.”
Yu N.
Director
Integration rating: 5.0 (14)
“Useful to get updates”
Aryan K.
CEO
Integration rating: 4.3 (12)
GoTo Meeting customer support
What do users say about GoTo Meeting customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of GoTo Meeting customer support.
Widely noted by reviewers, GoTo Meeting enables fast, effective remote troubleshooting and screen sharing for customer support needs.
A significant portion of users appreciate the instant assistance and quick resolution provided by the customer support team.
Multiple users highlight that support staff are helpful in resolving technical issues, even across different regions and time zones.
A minority of users report slow response times, difficulty reaching support, and unhelpful or outsourced customer service representatives.
Support options
Training options
To see what individual users say about GoTo Meeting's customer support, check out the review snippets below.
“Our teams field inbound service calls from coast to coast with little to no trouble - and fast, effective tech support when we need it.”
Cameron D.
Director of Employee Development
“It help us to have interactive discussions with customers abd this way, we are able to close our sales deals more quickly.”
Brooke S.
Sales Representative
GoTo Meeting FAQs
GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. Leaders can start a meeting instantly by clicking ""Meet Now"", schedule a meeting in advance, or create a recurring meeting that is ready to use at any time. Guests and attendees join meetings free of charge; and the apps are free, too. Attendees simply click the meeting link provided by email or instant message, or enter a meeting ID given to them over the phone. The meeting organizer can share either their whole screen or choose to just show a specific application, including high-definition video conferencing."
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