ISL Light - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate ISL Light's robust remote access/control capabilities. They report rapid connections, good quality, and helpful aspects like the pointing device, monitor switching, and video session recording. Users find it easy to manage client devices, install the Always On application, and maintain admin/user rights. They highlight the ease of connecting to clients' machines, managing servers, and accessing remote computers. They also mention the software's reliability, cross-platform support, and user-friendly interface, although accessing Macs can be slightly more challenging. Of the 71 ISL Light users who gave detailed accounts of their use of Remote Access/Control, 99% rated this feature as important or highly important.

Reviewers indicate that ISL Light's unattended access is valuable for managing VIP customers and servers without VPN. They appreciate the ability to connect to client computers out of hours for maintenance and repairs. Users find it easy to set up and use, enabling them to provide proactive support and categorize devices by groups. They mention the capability's reliability and stability, although some feel it lacks certain functionalities like quick system information viewing. Overall, they find it essential for efficient remote management. Of the 52 ISL Light users who gave detailed accounts of their use of Unattended Access, 85% rated this feature as important or highly important.

Users report that ISL Light's file sharing feature is helpful for quickly sending and installing software on client machines. They highlight the ease of transferring files, especially for large files and print driver installations. Reviewers appreciate the drag-and-drop functionality and the reliability of the capability. They find it useful for pushing files to remote machines and retrieving files for analysis. Although some users seldom use it, they acknowledge its presence and effectiveness when needed. Of the 29 ISL Light users who gave detailed accounts of their use of File Sharing, 83% rated this feature as important or highly important.

Reviewers feel that ISL Light's access controls/permissions provide good security, ensuring only authorized team members can access the service. They appreciate the ability to add users, grant access, and request admin permissions on remote computers. Users find the granular access control based on various criteria simple to set up. They mention the usefulness of capabilities like MFA and restricted access to groups. However, some users feel that controls and permissions could be more granular and improved over time. Of the 22 ISL Light users who gave detailed accounts of their use of Access Controls/Permissions, 77% rated this feature as important or highly important.

See related user reviews

“Controls and permissions are lacking in ISL. Especially around granular user permissions. However I hope that this improves over time.”

Owen H.

IT Systems Engineer

“Provides us with good security to ensure our team are the only ones who can access this service”

RL

Richard L.

IT Manager