TeamViewer Reviews

It is easy to use. In a few minutes anybody with low tech skills can install client and send you data needed for remote assistance. It works with great even with fairly slow internet connection. My number one solution for private usage

Well price for companies for premium solutions is overpriced. There is no Wayland support for Ubuntu, and also remote access to some Android devices is limited. When i bought licence few years ago, after some time i could not use licence. When they release new bigger version you loose you licence ( payed 500€). Also montly fee is fairly too high especialy for 3rd world countries.

Teamviewer presents a powerful and stable platform for remote access to computers, regardless of the platform you intend to connect from. In an increasingly connected world, this is your method of connecting to multiple computers within your business. It also doesn't matter the version of your Windows, where Microsoft's Remote Desktop requires the Pro versions.

My main issue isn't a problem, to be quite frank. When using teamviewer on mobile, there are a bit too many finger gestures which are required to mimic different mouse clicks. I figure that learning from the existing gestures on android and iOS might be beneficial

The TeamViewer is easy to use even for Beginners. Even if we didn't sign up, we can access Teamviewer. But when it comes to any other apps or software, they don't allow us to access any of their feathers without signup. but in Teamviewer it is free to use No subscription is required for personal use.

Genuinely speaking I didn't find any bigger issue while using. But during a Meeting, we Tried to access our college's system. but due to more number of persons using it at a time, the cursor gets stuck. so I think if the administrator has the power to control the persons accessing at a time and can give access to a certain person at once it would be very helpful.

free account used to be pro but now i have stopped using it

free accounts prompt for errors and does not let me connect or manage my account

One of the standout features that I absolutely love about TeamViewer is its ability to facilitate remote access to another person's desktop or mobile phone. This functionality provides users with the convenience and flexibility to access online solutions, including video and audio communication, from a remote location. What makes TeamViewer even more remarkable is its emphasis on safety and security. The platform ensures a high level of protection by requiring an ID and password for remote access, thereby safeguarding sensitive information and maintaining user privacy. This combination of remote accessibility, online solutions, and robust security measures makes TeamViewer an invaluable tool for seamless collaboration and efficient remote support.

I have not encountered any significant downsides to using TeamViewer; it has consistently proven to be a reliable solution whenever the IT team needed remote access to my computer. However, one aspect that could be improved is the pricing of TeamViewer, which I find to be on the higher side compared to some other remote access tools. Additionally, while the customer support provided by TeamViewer is generally satisfactory, there is room for improvement in terms of responsiveness and availability. Nonetheless, despite these minor areas for enhancement, TeamViewer remains a valuable and effective tool for remote access, offering seamless assistance when needed.

Hi Almir, We are really pleased to know you have chosen TeamViewer as your trusted remote access solution. We are so thrilled to know that TeamViewer became a powerful and reliable tool for you to remotely connect to others at the same time! Without your support and trust, TeamViewer can't become the all-in-one remote access solution with reliability and cross-platform flexibility. We wish you a pleasant journey with TeamViewer and Happy connections! Best, Ying/TeamViewer

+ Easy to use, user friendly UI+ Facilitating compatibility across various devices + File transfer support+ Multi-monitor support

- Limited support for individual use- In some cases, version incompatibility may occur

You can provide technical support from the other side of the world there is no barrier to support and it is user friendly.

sometimes it is not so easy to connect even if you have all the tools and the chat is a bit slow and the transfer of large files should be made a little faster and be able to transfer more large files.

Quick and easy to use with rapid screen sharing response even on low bandwidth.

New interface for 2023 is a bit difficult to use. The easy one box on old interface was easy to access and get start but now had to look around for it.

It´s very helpfull and exciting ,Manage any Computer from another one that my be Distant.

I Don´t Have Cons About Team Viewer. It Works Whell depending on the network.

We've used TeamViewer for years, 5, 10 maybe more, and the software has always worked well. They've released a new version recently which I have yet to get to grips with but it looks like an interesting upgrade.

We got shafted by the annual renewal during Covid and they were completely inflexible, luckily we had an old perpetual licence that keeps it running but we will never spend another penny with TeamViewer again...

TeamViewer's remote access capabilities are quite impressive and secure. Setting it up is fairly simple, and can provide remote screen access and file sharing capabilities. TeamViewer can also be set up to only be run on demand (i.e. for tech support purposes), and to run in "unattended" mode (i.e. to always be running and always allowing remote access). Finally, TeamViewer is free for personal use

While TeamViewer is free for personal use, any business use requires a $50/month license - which is outrageously expensive compared to other options. One of the most frustrating aspects, during install TeamViewer asks whether it will be used for personal or business purposes. If you select personal, TeamViewer will operate in free mode in perpetuity, however if you accidentally select business, there is now way to revert that to personal. Contacting TeamViewer support is useless, as it can takes days to weeks to hear back from support. Even when paying the $50/month, TeamViewer support is slow to respond, and often times unhelpful in their answers.

It's fast, in the portable version it's easy to use and doesn't require bureaucracy. You just send the link to the customer, receive the access data and that's it. Great for remote support, copying or sending files and chatting with the customer without the phone.

It used to be great, but as the billing model went from perpetual license to subscription, they try to force you to use the latest version to force you to subscribe. So you have a version confusion on the clients, and the older version doesn't access the newer host. The subscription price is also abusive. The support is bad, they are slow to respond and they respond generically.

TeamViewer is a great tool for anyone out there who is looking to manage multiple platforms remotely and with efficiency. I like TeamViewer because it helps me a lot in my line of work, and as an IT professional I need a centralized remote access console to be able to access my devices easily when the need arises. I've been using TeamViewer for the past 10 years and it has enabled me to complete my work from anywhere at anytime, without relying on other technologies such as VPN (Virtual Private Network). Apart from just using TeamViewer to access your computing devices remotely over the internet, it comes with other great features like session recording, file transfer, chat utility and configuration settings to help you customize the software to suit your working needs.

The audio conferencing setup and configuration for some users can be an overwhelming experience, especially if the person is not accustomed to configuring software to engage in a conference call. IT support or assistance someone who has better knowledge about TeamViewer may be required in such situations to assist. In some situations I have had to assist end users to configure this feature for them...

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Extremely easy to use at it's most basic levels. When I first started using TeamViewer it was for its quick and reliable ability to provide remote support to a user that only required them to install the program and then provide me with a user ID and password in order to connect with there computer. Our original user case was to access the laptops of employees that were operating outside of our comany's...

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The one feature that I feel is most lacking from TeamViewer is a connection health indicator. I've had issues experience slow and unstable connections to TeamViewer and the software itself does not have any tools to help diagnose if the issue is between the remote computer and TeamViewer or the local computer and TeamViewer. Additionally when using TeamViewer with Windows servers occasionally there seems to be a issue where TeamViewer will freeze right after the Windows login page with a message about cannot capture screen due to fast switching users that can only be resolved by logging into the server through a different method and restarting TeamViewer. If you are planning on using TeamViewer as your sole source of server management then this might be a issue.

One major benefit of TeamViewer is its ability to be accessible from anywhere. No matter how far the technician is from the consumer, we can address IT problems in real time. The user interface is speedy and simple to navigate through, and the desktop support is fantastic! It is more adaptable to a variety of devices and flexible. Video conference scheduling is dependable and effective.

Instead of demanding a manual upgrade, it would be nice if TeamViewer upgraded itself when the computer was turned on.

Hi Alexandria, Thank you for sharing the amazing feedback about TeamViewer. We are so happy to hear that TeamViewer is a user-friendly remote access solution. TeamViewer always puts Security and Privacy as the top priorities. Following this, we can ensure all users enjoy the best experience, stronger security, and the latest features. We would like to take this chance to invite you to TeamViewer Community for more discussion about remote connections (https://community.teamviewer.com/English/). Once again, we appreciate your valuable review on TeamViewer, and hope you would enjoy using TeamViewer as always! Have a great day! Best, Ying/TeamViewer

We have TeamViewer integrated with Ninja RMM and is heavily used daily to support hundreds of remote users. TeamViewer is rock-solid and does the job every time.

It would be nice to improve the client experience when requesting support from a technician. Perhaps being able to send a link via email to the user would assist the lesser technically capable users.

The TeamViewer application is very easy to install, with a host app being installed on client devices and the full application being installed on technician devices. Multiple devices can be saved for re-connection rather than typing in remote IDs several times. Once remotely connected, the screen can be locked to prevent remote users from interfering with a technician's actions. The screen can also be 'blanked' to the remote user if the technician needs to perform confidential actions (accessing hidden software shares, etc.). Files can be shared between connections, and there are voice/text capabilities to communicate with remote users.

There have been security concerns in the past year or so that have shaken confidence in the software, however TeamViewer have implemented several fixes to improve security and prevent malicious use (steps such as increasing remote ID length and patching software security holes) to remedy the situation. The pricing is not perhaps as competitive as we would have liked.

It is very convenient because you can operate the remote connection destination terminal through a remote desktop connection between offices or in a homework environment without the hassle of detailed configurations. It is also possible to send files, so it is useful when you want to transfer a local file to a remote connection destination. It also supports smartphone apps, so in an emergency, you can access and respond from your smartphone, which is excellent.

Sometimes it is strangely cumbersome, and operations such as clicking are disabled and a restart is required, which is inconvenient. Also, as it is not a cheap service in terms of cost, I think if there are several additional contract plans, the barriers to using the paid version will be reduced.

Hi Yurie, Thank you so much for reviewing TeamViewer with the positive feedback! We are happy that you are enjoying TeamViewer's performance, cross-platform flexibility, and reliability. We are glad to know TeamViewer is a powerful remote access tool for you and even for your home office! You are invited to join TeamViewer Community (https://community.teamviewer.com) for any troubleshooting questions about TeamViewer. We hope you enjoy using TeamViewer all the time! See you in TeamViewer Community! Wish you a great day and all the best. Best, Ying/TeamViewer

My favorite feature is that I can provide an easy and secure connection. And providing the necessary security by giving a password before the connection.

The aspect that I like least is that if another user has one of the lower versions of this software, remote connection cannot be established, the versions must be the same, I would like this to be ignored.

First and foremost, it is one of the best free remote access and free remote control softwate. It enables user (usually IT Support team) to have access remotely on your machine while limiting their physical movement especially during this Covid-19 pandemic. It is also a great tool to be used in environments where there is a low-bandwidth. Moreover it has also helped me to communicates with the recepient via a chat box or via call. I also have the option of transfering files via TeamViewer, thus making it an ideal office tool for anyone who want to gain access to a system without any physcial movement, thus helps in saving time and gas money. It is also a cross-platform application (User can control any device that are on either Linux, MacOS, Android, iOS or even on Rasberry Pi).

One of my main concerns is that both parties (that is the person to whom I am connecting remotely and myself) need to have the same version installed on the machine or else, the application will not work. Another disadvantage is that large files cannot be shared over TeamViewer. The computer that I am connecting to also needs to be switched on and active which mean that the application needs to be remained open.

Teamviewer is software for remote, simple and secure access. Available on all platforms, from Windows to mobile, the application is very safe and light, allowing snapshots via ID and password. The possibility of sending files and chat are also differential, as they allow fast and secure solutions in the remote environment. The software is very light, being able to run on any machine without major problems, and because it is used on several computers, the possibility of support is much greater. We can highlight the main positive points: - Security by accessing ID and password; - Lightness and practicality of the software; - Sending simple files; - Chat between local and host; - Multiplataform. I recommend the software for new users and even the most advanced ones.

The main downside of Teamviewer is the need that the same version of the software must be installed on the two computers that are connected, the local computer and the host. This is a very flawed point, as the client (host) is often very lay with computers, and is rarely able to download the latest version of the software. With this often, the problem can only be solved locally or with other software. This issue should be reviewed by the developer.

TeamViewer software was introduced to me several years ago when I worked for a larger corporate insurance company. Many times, everyone's computer in my department, over 2500 of us, ran automatic updates overnight when we were logged out. This allowed our IT Department to make any changes and maintenance. At that company, when we had issues with our claim software, or phone login, or anything technical,...

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Using TeamViewer, I've noticed that sometimes you do experience a "lag", but nothing unmanageable. Also, make sure you and whoever is on the other end make it clear on who is running the mouse! That is just a user error, but I've noticed that I would get direction to "click here" and when I would go to move the mouse, the person at the other end would be doing the same. Once you give control of your computer, I don't think there is any way to stop the other persons movement until you completely log out. Not like you can put them on pause. Again, this is not a software issue, just something you need to consider if you want a seamless process.

As a developer, teacher and consultant, I have used TeamViewer for quite some time. Here are the main reasons I love this program. 1. It works on Ubuntu - this is my main OS. And most of my remote users are Windows users. Not many programs out there are compatible with Linux AND Windows. So this is a key benefit. 2. It supports both text and voice chat if needed. This is great since some clients...

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1. The remote user must have the same or compatible version. For sometime I had to insist that my remote users have the same version. If not, sharing is not possible. 2. The nature of certain programs do not allow remote use. For example, some clients use Kaspersky. If they need you to do some checks or settings on it, it's not possible. Kaspersky cannot be accessed remotely. But this is not a flaw of TeamViewer. Rather, it's a security feature of Kaspersky. 3. It's not free. But that's understandable considering the features you get. But then again, it's 'quite free' up to some extent. Not for commercial use.

TeamViewer is a powerful remote access program that offers users a simple and effective way to connect to and operate devices from a distance. Its ease of use, high level of dependability, and security make it a top choice for both individuals and corporations.TeamViewer's adaptability is one of its strongest features. It is simple to connect to practically any device because it supports a wide range of operating systems, including Windows, Mac, Linux, iOS, and Android. Additionally, the software enables a variety of connection methods, including as file sharing, online meetings, and remote control, so users may select the one that best suits their requirements.Incredibly user-friendly, TeamViewer has a simple, clear interface that is simple to use.

One of the main issues with TeamViewer is its cost. While the software is free for personal use, its premium versions can be quite expensive, making it less accessible to small businesses and individuals on a budget. Additionally, the licensing model can be confusing, with different features and capabilities being locked behind premium subscriptions.Another potential drawback of TeamViewer is its security....

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For years now I have come to know one thing. If you consistently work with multiple systems there are going to be times when you can't find something only for it to be on another system. For this reason Teamviewer is an awesome software. I have been using Teamviewer since 2011 and its uses far out scope its cost. Its free for non-business use and the features for business are great. The most awesome...

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Account Authorization can become tedious as you will need to authorise every new computer you wish to access your services from. Also their is no message or warning (as of review) that shows that your login is block by this feature. They use to have a web browser service but its no longer available and I do miss that feature.