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Trello
5
14.5K
4
7.1K
3
1.5K
2
184
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53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Visual collaboration tool for shared project perspectives
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Trello - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Trello overview


Based on 23507 verified user reviews
What is Trello?
Trello is a collaboration tool offering key features such as task management, task editing, project planning and scheduling, project management, collaboration tools, and mobile access, among others.
Who uses Trello?
Reviews for Trello come from a wide variety of industries, including computer software (11% of reviewers), marketing and advertising (10%), and information technology and services (9%). The most frequent use case for Trello cited by reviewers is task management (58% of reviewers).
What do users say about Trello pricing?
Users appreciate Trello’s robust free version and affordable paid plans, which reviewers say offer valuable features for individuals and small teams. However, some users report increasing restrictions, unexpected costs, and diminished value for larger or growing teams.
What are the most popular integrations for Trello?
The Trello integrations most frequently cited by reviewers are: Google Drive (a cloud storage product rated 4.8 out of 5 for its integration with Trello), Slack (a team communication product, 4.6), and Google Calendar (a scheduling product, 4.6).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Project Tracking
Cards
Task Tracking
Boards
Limited permission controls
Inconsistent notification system
Trello’s user interface
Trello pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.3
Ease of use
4.5
Customer support
4.3
Reviews sentiment
What do users say about Trello?
Trello is a collaboration tool offering key features such as task management, task editing, project planning and scheduling, project management, collaboration tools, and mobile access, among others.
Select to learn more
Who uses Trello?
Based on 23,507 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Trello's key features
GetApp's analysis of 1108 verified user reviews collected between July 2021 and October 2024 identifies Trello's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Trello's task management capabilities for their simplicity and visual nature. They highlight the use of boards, lists, and cards to organize tasks, which enhances productivity and collaboration. Users report that assigning tasks, setting deadlines, and tracking progress is straightforward. They find the automation capabilities valuable for keeping tasks on track. However, some mention that the free version has limitations, such as restricted calendar and timeline functionalities. Of the 433 Trello users who gave detailed accounts of their use of Task Management, 98% rated this feature as important or highly important.
Rakhi V.
QA Lead

Ahmed A.
Marketing Officer

Camilo I.
Project Manager

Fungai N.
Support Worker
Reviewers indicate that Trello's project planning tools are effective for setting goals, defining tasks, and establishing timelines. They appreciate the ability to create boards for projects, use lists for phases, and cards for tasks. Users find the integration with other tools, like Google Calendar, enhances workflow efficiency. They also value the visual representation of tasks and the flexibility in managing projects. However, some feel it lacks advanced project management capabilities like Gantt charts. Of the 155 Trello users who gave detailed accounts of their use of Project Planning, 96% rated this feature as important or highly important.
Users report that Trello's task editing capabilities are intuitive and efficient. They appreciate the ease of updating due dates, adding details, and collaborating within the card-based system. Reviewers highlight the ability to move cards between lists to signal task progress and the use of automations for marking tasks as completed. They find the editing capabilities simple and user-friendly, although some mention difficulties with setting up recurring tasks. Of the 234 Trello users who gave detailed accounts of their use of Task Editing, 96% rated this feature as important or highly important.
Reviewers feel that Trello's project planning and scheduling tools are helpful for organizing workflows and tracking progress. They appreciate the visual interface, the ability to set due dates, and the integration with external calendars like Google Calendar. Users report that the drag-and-drop system for moving tasks between lists is effective for managing timelines. However, some note limitations in setting task dependencies and the lack of advanced scheduling tools. Of the 256 Trello users who gave detailed accounts of their use of Project Planning/Scheduling, 95% rated this feature as important or highly important.
Reviewers highlight Trello's task progress tracking as a valuable aspect for monitoring project advancement. They appreciate the visual representation of tasks moving across lists from 'To-Do' to 'Completed'. Users find capabilities like checklists, labels, and due dates useful for tracking progress. They mention that while Trello provides a clear overview of task status, it may require additional integrations for more detailed tracking and reporting. Of the 291 Trello users who gave detailed accounts of their use of Task Progress Tracking, 93% rated this feature as important or highly important.
Users report that Trello's collaboration tools foster seamless teamwork and communication. They value the ability to assign tasks, leave comments, and attach files, which promotes transparency and accountability. Reviewers appreciate real-time updates and shared visibility, making it easier to coordinate and achieve common goals. They also highlight integrations with tools like Slack and Google Drive, although some mention challenges with collaborating across multiple boards and departments. Of the 170 Trello users who gave detailed accounts of their use of Collaboration Tools, 88% rated this feature as important or highly important.
All Trello features
Features rating:
Trello alternatives
Trello pricing
Pricing plans
Pricing details:
User opinions about Trello price and value
Value for money rating:
To see what individual users think of Trello's price and value, check out the review snippets below.

Kartikeya G.
Property Management
Rene M.
Solution Architect
Trello integrations (102)
Integrations rated by users
We looked at 23,507 user reviews to identify which products are mentioned as Trello integrations and how users feel about them.
Integration rating: 4.8 (148)
“I need to share files with my team”
Dorle L.
Global Payroll Administrator
Integration rating: 4.6 (134)
“Useful to get updates”
Aryan K.
CEO
Integration rating: 4.6 (77)
“I need my statuses updated when I am in meetings”
Dorle L.
Global Payroll Administrator
Integration rating: 4.6 (60)
Integration rating: 4.7 (58)
Integration rating: 4.7 (36)
“We use Postman's GitHub integration to sync our API collections with our repositories. This ensures our API documentation stays in version control alongside our code, and allows the team to review collection changes in pull requests just like any oth”
Kaynan S.
Senior Software Engineer
Trello customer support
What do users say about Trello customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Trello customer support.
A handful of users found Trello's customer support team responsive, professional, and quick to resolve issues when contacted.
Multiple users appreciated the helpful knowledge base, active community, and accessible support resources for troubleshooting.
A number of users reported slow response times from customer support, with some waiting days or longer for help.
Certain users found it difficult to reach customer service or wished for more direct contact options like live chat.
Support options
Training options
To see what individual users say about Trello's customer support, check out the review snippets below.
“The templates are well designed, the interface is user friendly, has several useful features, the support team is kind and replies fast.”

Alexander M.
Owner of ShadowPlayersDev
“Loving the project management tool that uses boards, lists, and cards to organize tasks, track progress, and support team collaboration.”

Mai M.
Managing Director
Trello FAQs
Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work. Trello offers features to boost productivity and collaboration. The Inbox allows users to capture important details from emails, Slack, and other sources directly into their Trello boards. The Planner feature syncs with users' calendars, helping them allocate focused time slots. Trello also offers automation capabilities through Butler, which can streamline repetitive workflows. Teams can further enhance their Trello experience by integrating their favorite tools through Power-Ups, or by utilizing pre-built templates. Trello provides the flexibility and organization teams need to get more done, whether they are working in the office, remotely, or a combination of both. Its intuitive design and robust features empower teams of all sizes and industries to simplify complex processes, improve communication, and achieve their goals.
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