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Top Rated Call Center Software with Alerts/Notifications in 2026 - Page 2

Last updated: April 2026

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197 software options

Five9 logo

Cloud contact and call center software

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Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

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PhoneBurner logo

Power dialer & outbound sales acceleration software for SMBs

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PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install.

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Aircall logo

AI powered customer communications platform

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Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

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Calabrio ONE logo

Comprehensive performance software for contact centers

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Calabrio One Suite is a comprehensive performance software designed to enable contact centers to deliver seamless and hyper-personalized experiences. With AI-fueled insights and automated workflows, the suite enables contact centers to work smarter and faster. Calabrio One offers a fully integrated solution to tackle the growing demands and challenges faced by contact centers. It allows businesses to turn challenges into competitive advantages by providing customer-centric business intelligence.

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CallTools logo
Category Leaders

All-in-one predictive dialer & inbound call center solution

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CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us now!

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Agile CRM logo

Sales and marketing CRM for growing businesses

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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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Zoom Phone logo

Cloud-based business phone system

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Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

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CloudTalk logo

Cloud-based call center software for sales and support teams

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CloudTalk is a VoIP phone system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced calling features and easy-to-setup integrations with your existing business software. It’s the perfect solution for scaling companies. Try a FREE 14-day trial.

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Glassix logo

One inbox, countless smiles

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Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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CTM logo

Conversation analytics for marketing attribution

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CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

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Shelf logo

Cloud-based knowledge management solution

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The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success.

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Acefone logo

VoIP Phone Service trusted by modern businesses

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No matter your business communication requirement, Acefone has you covered. We support unlimited calling and provide bespoke cloud telephony solutions with powerful integrations—these are used by organizations of all sizes to simplify their customer service and team collaboration.

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Bright Pattern logo

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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Readymode logo

Cloud-based, all-in-one predictive dialer for outbound sales

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Readymode is an all-in-one CRM and predictive dialer with inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and a webphone.

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LoopUp logo

Premium remote meeting solution

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LoopUp simplifies global Microsoft Teams telephony for multinationals, providing phone numbers and cloud PSTN replacement in 100+ countries. A single, fully managed solution replaces multiple carriers, covering design, deployment, and support worldwide.

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ZIWO logo

API Based cloud contact center software with CRM Integration

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Simply talk to Your Clients with ZIWO Cloud Call Center Solution. Manage Phone Calls, WhatsApp, SMS Conversations - all in one place. Full API and CRM Plugins. Virtual phone numbers in more than 145+ countries.

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Ricochet360 logo

Customer relationship management and auto dialer solution

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Ricochet360 is an all-in-one auto-dialer, CRM, lead management, and marketing automation platform designed for both inbound and outbound agents looking for a competitive advantage. It enables teams to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate most of the daily workflows.

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wolkvox logo
Category Leaders

Communication management system for contact centers

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Set up a call center with customized IVRs, agents with up to 10 simultaneous interactions, access to analytics and call recording.

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Voiptime Cloud logo

Great contact center software for SMB and Enterprises

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Connect with your customers across all communication channels (voice, web chat, SMS, email) and control all customer interactions with the Voiptime Cloud contact center platform. Enjoy the capabilities of Voiptime Cloud software trusted by 1000+ companies!

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JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

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With JustCall, deliver 24/7 support, centralize interactions across channels, help agents work smarter with AI, and drive resolutions.

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HoduCC logo

HoduCC Contact center software for sales and support teams

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HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.

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Kustomer logo

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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Dialshree logo

Cloud-based contact center solution

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DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

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InfoFlo logo

HIPAA compaliant case management software

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HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price!

Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools.

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