Complaint Management Software with Real Time Updates

Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
12 apps

MasterControl   

13
Enterprise Quality Management
MasterControl's customer complaint management system helps thousands of companies ensure timely response to complaints about their product. This is crucial in the life science industry, where safety of patients is a top priority. Read more about MasterControl
Visit WebsiteAdd to compareCompareRemove app
Enterprise Quality Management
MasterControl's customer complaint management system helps thousands of companies ensure timely response to complaints about their product. This is crucial in the life science industry, where safety of patients is a top priority. Read more about MasterControl
Visit WebsiteCompare

QAlert   

6
Citizen request management solution for local & county gov
QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log, and manage the life-cycle of non-emergency requests, concerns, and complaints. Read more about QAlert
Visit WebsiteAdd to compareCompareRemove app
Citizen request management solution for local & county gov
QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log, and manage the life-cycle of non-emergency requests, concerns, and complaints. Read more about QAlert
Visit WebsiteCompare

Zendesk   

2,372
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Visit WebsiteAdd to compareCompareRemove app
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Visit WebsiteCompare

QT9 Quality Management   

21
Your adaptable & easy to use quality management solution
Easily keep track of customer feedback records and customer complaints with the QT9™ QMS. Connect your locations, departments and people with the QT9™ QMS. Quickly get a sense of customer complaints. Use tasks to involve the right people and link to CAPA or Risk management tasks. Read more about QT9 Quality Management
Visit WebsiteAdd to compareCompareRemove app
Your adaptable & easy to use quality management solution
Easily keep track of customer feedback records and customer complaints with the QT9™ QMS. Connect your locations, departments and people with the QT9™ QMS. Quickly get a sense of customer complaints. Use tasks to involve the right people and link to CAPA or Risk management tasks. Read more about QT9 Quality Management
Visit WebsiteCompare

Freshdesk   

2,174
Online helpdesk system and customer service software
Freshdesk is a cloud-based complaint management software that helps businesses resolve complaints across email, web, phone, chat, and social media. Read more about Freshdesk
Visit WebsiteAdd to compareCompareRemove app
Online helpdesk system and customer service software
Freshdesk is a cloud-based complaint management software that helps businesses resolve complaints across email, web, phone, chat, and social media. Read more about Freshdesk
Visit WebsiteCompare

Freshservice   

368
A complete IT service management (ITSM) tool for business
Freshservice is a multi-channel solution to resolve issues raised by users with powerful automation capabilities to categorize, prioritize and assign issues. Read more about Freshservice
Visit WebsiteAdd to compareCompareRemove app
A complete IT service management (ITSM) tool for business
Freshservice is a multi-channel solution to resolve issues raised by users with powerful automation capabilities to categorize, prioritize and assign issues. Read more about Freshservice
Visit WebsiteCompare

BirdEye   

288
Online reputation management
BirdEye is a reputation management software which helps businesses collect, monitor & market customer reviews with social listening, real-time analytics, & more. Read more about BirdEye
Visit WebsiteAdd to compareCompareRemove app
Online reputation management
BirdEye is a reputation management software which helps businesses collect, monitor & market customer reviews with social listening, real-time analytics, & more. Read more about BirdEye
Visit WebsiteCompare

Bitrix24   

416
100% free CRM, collaboration and communication tool suite
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
Visit WebsiteAdd to compareCompareRemove app
100% free CRM, collaboration and communication tool suite
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
Visit WebsiteCompare

LiveAgent   

912
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
Visit WebsiteAdd to compareCompareRemove app
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
Visit WebsiteCompare

Salesforce Service Cloud  

458
Customer Service & Field Service Management Solutions
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Learn moreAdd to compareCompareRemove app
Customer Service & Field Service Management Solutions
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Learn moreCompare

Zoho Desk  

1,604
Cloud-based help desk platform
Use Zoho Desk to automate compliant management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations. Read more about Zoho Desk
Learn moreAdd to compareCompareRemove app
Cloud-based help desk platform
Use Zoho Desk to automate compliant management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations. Read more about Zoho Desk
Learn moreCompare

TeamSupport  

751
B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport
Learn moreAdd to compareCompareRemove app
B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport
Learn moreCompare
Filter by
Customer rating