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Qualtrics CustomerXM

4.7
(218)

Customer experience management (CXM) platform

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Free Trial
Contact Qualtrics for pricing information.

Read more about Qualtrics CustomerXM

JIRA Service Management

4.4
(263)

The only ITSM solution built on the Jira platform

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Free Trial
Free up to 3 agents 7 day free trial of paid plans 4-5000 agents for $20/agent/month 16+ agents at discounted price

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Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

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Free Trial
No Credit Card Required
Please contact Zendesk for complete pricing details.

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Freshdesk

4.5
(2,2k)

Online helpdesk system and customer service software

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Free Trial
Freshdesk is priced per support agent per month, and has 5 different plans. Sprout - $0 (unlimited free agents) Blossom - $19/agent/month billed monthly or $15/agent/month billed yearly Garden - $45/agent/month billed monthly or $35/agent/month billed yearly Estate - $69/agent/month billed monthly or $49/agent/month billed yearly Forest - $125/agent/month billed monthly or $99/agent/month billed yearly

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HappyFox Help Desk

4.6
(83)

Helpdesk, customer support software

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Free Trial
There is a free 30 days trial that requires no swiping of your credit card. You can choose from 3 plans - Mighty, Fantastic and Enterprise plans that help you solve customer support bottlenecks of different sizes. All plans come with unlimited tickets, smart business rules, knowledge base, multilingual support, rich text formatting in tickets, SSL security and iOS & Android apps.

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HelpDesk

4.5
(28)

Ticketing software for effortless customer support

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Free Trial
Contact HelpDesk for pricing information.

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Freshservice

4.5
(388)

A complete IT service management (ITSM) tool for business

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Free Trial
21-day free trial, no credit card required. Blossom: $19/agent/month (billed yearly). Garden: $49/agent/month (billed yearly). Estate: $79/agent/month (billed yearly). Forest: $99/agent/month (billed yearly). For Blossom, Garden and Estate Plans, you can purchase additional assets at $0.20/asset/month.

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Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

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Free Trial
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Special Plans: Start+: $24/month for 2 users CRM+: $69/month for 6 users Project+: $69/month for 24 users Business Plans: Standard: $99/month Professional: $199/month

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Gorgias

4.7
(73)

Help desk and customer service solution

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Free Trial
BASIC: $60/month (or $50/month when billed annually) for unlimited users and 350 tickets/month included PRO: $300/month (or $250/month when billed annually) for unlimited users and 2000 tickets/month included ADVANCED: $750/month (or $625/month when billed annually) for unlimited users and 6000 tickets/month included Custom enterprise plans are also available - contact Gorgias for more information.

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GetMoreReviews

4.7
(129)

Review generation & reputation monitoring tool

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Free Trial
14-day free trial available (requires credit card). Business: $99/month Agencies: contact for pricing.

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Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

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Free Trial
● Free - up to 3 users, forever! ● Standard - $14/agent/month ● Professional - $23/agent/month ● Enterprise - $40/agent/month

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Airbrake

4.7
(29)

Frictionless error monitoring and performance insight.

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Free Trial
30-day free trial with FREE unlimited errors and performance events. Paid plans starting at $19.00 per month.

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Avochato

4.7
(129)

SMS texting and live chat for sales, support & ops teams

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Free Trial
Core: $99/month Standard: $199/month Pro: $399/month Enterprise plans are also available.

Read more about Avochato

Wix Answers

4.6
(21)

The only platform with all support channels in one place.

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Free Trial
Wix Answers pricing starts at $80.00 per month, per user yearly, for the Unlimited package. Unlimited package includes all support channels in one platform. https://www.wixanswers.com/pricing

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Qualtrax

4.9
(48)

Compliance management platform

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Free Trial
Contact Qualtrax for pricing information.

Read more about Qualtrax

QT9 QMS

4.5
(28)

Your adaptable & easy to use quality management solution

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Free Trial
Pricing information is available on inquiry.

Read more about QT9 QMS

Complaint Management Software

(0)

Cloud- based software for handling complaints and follow-ups

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Free Trial
Intelex complaint management software is available at $12.50 per month.

Read more about Complaint Management Software

Front

4.5
(204)

Email management software and shared inbox for teams

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Free Trial
Starter plan: $12/user/month (billed monthly), $9/user/month (billed annually) Plus plan: $29/user/month (billed monthly), $24/user/month (billed annually) Prime plan: $65/user/month (billed monthly), $49/user/month (billed annually) Enterprise plan: $79/user/month (only available on annual plan)

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LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

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Free Trial
14-day free trial, no credit card required. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket + Chat: $29/agent/month All-inclusive: $39/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.

Read more about LiveAgent

Salesforce Service Cloud

4.4
(510)

Customer Service & Field Service Management Solutions

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Free Trial
Lightning Essentials: $25 / user / month Lightning Professional: $75 / user/ month Lightning Enterprise: $150 / user/ month Lightning Performance: $300 / user/ month All plans are billed annually.

Read more about Salesforce Service Cloud

UseResponse

4.7
(31)

All-in-one Customer Support and Feedback Suite

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Free Trial
No Credit Card Required
  • Enterprise Plan Cloud: from $149 per 2 agents / month
  • Self-Hosted Enterprise: $4800 for the 1st year
  • Read more about UseResponse

    Stames

    4.8
    (5)

    Cloud-based customer support & team communication software

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    Free Trial
    No Credit Card Required
    Stames offers a 30-day free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below - Entry - $29 per month or $299 per year Combo - $49 per month or $499 per year Enterprise - $69 per month or $699 per year

    Read more about Stames

    ConSol CM/Complaint

    5.0
    (1)

    Complaint management software

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    Free Trial
    Mindestanzahl der Cloud Starter Version sind 3 Concurrent User.

    Read more about ConSol CM/Complaint

    TeamSupport

    4.5
    (793)

    B2B Customer Support Software

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    Free Trial
    Support Desk : $50/month per user* Enterprise: $65/month per user* *with annual billing Payments may be made monthly or annually Free trial - no credit card required All plans include unlimited support & training

    Read more about TeamSupport

    Apptivo

    4.4
    (543)

    CRM for managing customer accounts

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    Free Trial
    Starts at just $10/user/month - all apps included, no gimmicks.

    Read more about Apptivo

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