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Free Trial Complaint Management Software

Last updated: January 2025

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83 software options

Freshdesk logo
Category Leaders

Online helpdesk system and customer service software

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Free Trial
No Credit Card Required
Freshdesk is priced per support agent per month, and has 4 different plans. Free- $0 (Up to 2 agents) Growth- $18/agent/month billed monthly or $15/agent/month billed yearly Pro- $59/agent/month billed monthly or $49/agent/month billed yearly Enterprise- $95/agent/month billed monthly or $79/agent/month billed yearly

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Issuetrak logo

Report. Resolve. Relax. It starts with Issuetrak.

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Free Trial
No Credit Card Required
Both Cloud and On-Premise hosting options are available.

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InvGate Service Management logo

IT service desk software

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Free Trial
No Credit Card Required
Receive a customized price quote based on the licensing model (On-Premise or SaaS), the number of Service Management agents, and the number of assets to be managed.

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QT9 QMS logo

Scalable & Easy-To-Use Quality Management Software

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Free Trial
No Credit Card Required
Pricing information is available on inquiry.

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Zoho Desk logo
Category Leaders

Superior customer service. Lasting experiences.

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Free Trial
No Credit Card Required
Free - up to 3 users, forever! Express - $7/user/month billed annually Standard - $14/user/month billed annually Professional - $23/user/month billed annually Enterprise - $40/user/month billed annually A 15-day free trial is available.

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HelpDesk logo
Category Leaders

Ticketing software for effortless customer support

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Free Trial
No Credit Card Required

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Freshservice logo

A complete IT service management (ITSM) tool for business

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Free Trial
No Credit Card Required
14-day free trial, no credit card required. Starter: $29/agent/month (billed monthly) or $19/agent/month (billed annually). Growth: $59/agent/month (billed monthly) or $49/agent/month (billed annually). Pro: $119/agent/month (billed monthly) or $99/agent/month (billed annually).

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Zendesk Suite logo
Category Leaders

Service-first CRM company that builds support & sales tools

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Free Trial
No Credit Card Required
Support only pricing starts at $19 per agent/month. Suite pricing starts at $55 per agent/month. Free trial available.

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LiveAgent logo
Category Leaders

Great customer service starts with better help desk software

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Free Trial
No Credit Card Required
1-month free trial, no credit card required, no contracts. Subscription plans: Free: $0/agent/month Small plan: $15/agent/month Medium plan: $29/agent/month Large plan: $49/agent/month Enterprise: $69/agent/month

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Tidio logo

Communicator for businesses. live chat, messenger and email

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Free Trial
No Credit Card Required
7-days trial to test features from our free and paid plan. After the trial ends, free features are available forever. Forever-free plan. 3 chat operators included. Unique AI-supported chatbot conversations with 100 unique visitors/mo, visitors list monitoring, free desktop & mobile apps, integrations with all leading websites and platforms, JS API Integrations (Shopify, WordPress, Wix, Messenger, Instagram and others). Communicator plan. 1 chat operator included, from $15,83/mo. All free features + monitoring what customers write before sending the message, visitor’s behavior monitoring, adding & removing account access to operators, visitor profile notes. Additional seats from $15,83/mo Chatbots plan. 3 chat operators included, from $40,83/mo. All free features + unlimited AI-supported chatbots, ready-to-use chatbot templates, drag-and-drop chatbot editor, Zapier integration

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Salesforce Service Cloud logo

Customer Service & Field Service Management Solutions

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Free Trial
No Credit Card Required
Starter Suite: $25 / user / month Professional: $80 / user/ month Enterprise: $165 / user/ month Unlimited: $330 /user/month Einstein 1 Service: $500 /user/month All plans are billed annually.

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JIRA Service Management logo

The only ITSM solution built on the Jira platform

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Free Trial
No Credit Card Required
Free for up to 3 agents 7 day free trial of paid plans Standard: 4-15 agents for $20/agent/month, 16+ agents at discounted price Premium: 4-15 agents for $45/agent/month, 16+ agents at discounted price Enterprise plans are also available, billed annually.

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Apptivo logo

CRM for managing customer accounts

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Free Trial
Starts at just $8 per user/ Billed annually. - comes with 18 Apps, 100 Custom Fields Per App 25 Workflows 8 Custom Dashboards 3rd Party Service Integration 24x7 Support

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Bitrix24 logo

100% free CRM, collaboration, and communication tool suite

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Free Trial
No Credit Card Required
A 15-day free trial is available, and a free plan for starter business tools.

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Smartsupp logo

Smartsupp–Live Chat, Chatbots, and Video Recordings

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Free Trial
No Credit Card Required
20.00 / Month for our Standard Package

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CXone Mpower logo
Category Leaders

Cloud Contact Center Software

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Free Trial
No Credit Card Required

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Free Trial
No Credit Card Required
Contact Qualtrics for pricing information.

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Front logo
Category Leaders

How 8,000+ companies streamline customer communication.

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Free Trial
No Credit Card Required
Starter: $19/per user/per month for minimum 2 users and maximum 10 users (billed annually) Growth: $49/per user/per month for minimum 5 users and maximum 50 users (billed annually) Scale: $99/per user/per month for minimum 10 users.(billed annually)

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Vtiger CRM logo
Category Leaders

All-in-one CRM for small businesses

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Free Trial
No Credit Card Required
15-day free trial, no credit card required. Vtiger offers four different packages, including a forever-free CRM. Rates start at $12 per user, per month (billed annually), or $15 per user, per month (billed monthly) Please contact Vtiger Sales team - sales@vtiger.com for pricing information.

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Preferred Patron Loyalty logo

Innovative Loyalty Programs, Customer Engagement & Gift Card

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Free Trial
Credit Card Required
Small Biz $, Growth $$, Enterprise $$$ options available.

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Supportbench logo

Supportbench: AI-Powered Enterprise Support Mastery

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Free Trial
No Credit Card Required
Per-agent scaled pricing starting at $35 USD a month per agent. We want you to grow and that's why everyone gets the same product, and as you grow, we grow.

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GetMoreReviews logo

Review generation & reputation monitoring tool

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Free Trial
14-day free trial available (requires credit card). Business: $99/month Agencies: contact for pricing.

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GoTo Resolve logo

All-in-one IT support

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Free Trial
No Credit Card Required

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Avochato logo

SMS texting and live chat for sales, support & ops teams

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Free Trial
No Credit Card Required
Lite: $19 per user / month - 1 phone number - Multi-channel: SMS, live chat, Whatsapp - Customizable website widget - Basic two-way conversation management - Broadcast messages lite - Call forwarding Voicemail Standard: $35 per user / month - All items in lite - Unlimited broadcasts - Advanced team management functionality: skill routing, dispositions - AI Chatbot and additional Automation Tools (surveys, drip campaigns) - Advanced analytics - Salesforce, Zapier, Slack, Teams integration Custom Enterprise: - Access to Avochato’s API - Salesforce Process Builder Workflows - HIPAA Compliance - Dedicated Account Rep

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SAP Customer Experience logo

Enterprise CRM software

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Free Trial
The solution is offered on a subscription payment model and varies depending on your requirements. SAP offers small business pricing options.

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