Subscription Complaint Management Software

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34 apps

MasterControl   

39
Enterprise Quality Management
Subscription
Contact MasterControl for detailed pricing information. Read more about MasterControl
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Enterprise Quality Management
Subscription
Contact MasterControl for detailed pricing information. Read more about MasterControl
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Everest   

1
Customer complaint management and quality assurance software
Subscription
Contact Everest to request pricing information. Read more about Everest
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Qualtrics CustomerXM   

81
Customer experience management (CXM) platform
Subscription
Contact Qualtrics for pricing information. Read more about Qualtrics CustomerXM
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HappyFox   

78
Helpdesk, customer support software
Subscription
There is a free 30 days trial that requires no swiping of your credit card. You can choose from 3 plans - Mighty, Fantast… Read more about HappyFoxic and Enterprise plans that help you solve customer support bottlenecks of different sizes. All plans come with unlimited tickets, smart business rules, knowledge base, multilingual support, rich text formatting in tickets, SSL security and iOS & Android apps.
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Helpdesk, customer support software
Subscription
There is a free 30 days trial that requires no swiping of your credit card. You can choose from 3 plans - Mighty, Fantast… Read more about HappyFoxic and Enterprise plans that help you solve customer support bottlenecks of different sizes. All plans come with unlimited tickets, smart business rules, knowledge base, multilingual support, rich text formatting in tickets, SSL security and iOS & Android apps.
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Freshservice   

366
A complete IT service management (ITSM) tool for business
Subscription
21-day free trial, no credit card required. Blossom: $19/agent/month (billed yearly). Garden: $49/agent/month (billed ye… Read more about Freshservicearly). Estate: $79/agent/month (billed yearly). Forest: $99/agent/month (billed yearly). For Blossom, Garden and Estate Plans, you can purchase additional assets at $0.20/asset/month.
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A complete IT service management (ITSM) tool for business
Subscription
21-day free trial, no credit card required. Blossom: $19/agent/month (billed yearly). Garden: $49/agent/month (billed ye… Read more about Freshservicearly). Estate: $79/agent/month (billed yearly). Forest: $99/agent/month (billed yearly). For Blossom, Garden and Estate Plans, you can purchase additional assets at $0.20/asset/month.
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HR Acuity   

22
The total employee relations risk mitigation solution
Subscription
HR Acuity pricing is based upon number of users or employees. A minimum applies. Read more about HR Acuity
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The total employee relations risk mitigation solution
Subscription
HR Acuity pricing is based upon number of users or employees. A minimum applies. Read more about HR Acuity
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Zoho Desk   

1,598
Industry's first context-aware Helpdesk Software
Subscription
● Free - up to 3 users, forever! ● Standard - $12/agent/month ● Professional - $20/agent/month ● Enterprise - $35/agen… Read more about Zoho Deskt/month
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Industry's first context-aware Helpdesk Software
Subscription
● Free - up to 3 users, forever! ● Standard - $12/agent/month ● Professional - $20/agent/month ● Enterprise - $35/agen… Read more about Zoho Deskt/month
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Jira Service Desk   

250
Simple service desk built on Jira
Subscription
7 days free trial Up to 3 agents for $10/agent/month 4-15 agents for $20/agent/month 16+ agents at discounted price View… Read more about Jira Service Desk more pricing info here: http://ow.ly/aUXL30d80Ca
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Simple service desk built on Jira
Subscription
7 days free trial Up to 3 agents for $10/agent/month 4-15 agents for $20/agent/month 16+ agents at discounted price View… Read more about Jira Service Desk more pricing info here: http://ow.ly/aUXL30d80Ca
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SoGoSurvey   

608
Customer and employee experience management platform.
Subscription
Basic plan (survey) : free for life Plus plan (survey) : $299/year Pro plan (survey) : $199/month or $788/year P… Read more about SoGoSurveyremium plan (survey) : $299/month or $1188/year Enterprise plan (survey) : Call for pricing, +1 (800) 646-0520 SoGoCX : Call for pricing, +1 (800) 646-0520 SoGoEX : Call for pricing, +1 (800) 646-0520 SoGoSurvey also provides plans for non-profits, academics, and students, and offers custom survey design services.
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Customer and employee experience management platform.
Subscription
Basic plan (survey) : free for life Plus plan (survey) : $299/year Pro plan (survey) : $199/month or $788/year P… Read more about SoGoSurveyremium plan (survey) : $299/month or $1188/year Enterprise plan (survey) : Call for pricing, +1 (800) 646-0520 SoGoCX : Call for pricing, +1 (800) 646-0520 SoGoEX : Call for pricing, +1 (800) 646-0520 SoGoSurvey also provides plans for non-profits, academics, and students, and offers custom survey design services.
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Freshdesk   

2,148
Online helpdesk system and customer service software
Subscription
Freshdesk is priced per support agent per month, and has 5 different plans. Sprout - €0 (unlimited free agents) Blo… Read more about Freshdeskssom - €19/agent/month billed monthly or $15/agent/month billed yearly Garden - €35/agent/month billed monthly or $29/agent/month billed yearly Estate - €65/agent/month billed monthly or $49/agent/month billed yearly Forest - €125/agent/month billed monthly or $109/agent/month billed yearly
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Online helpdesk system and customer service software
Subscription
Freshdesk is priced per support agent per month, and has 5 different plans. Sprout - €0 (unlimited free agents) Blo… Read more about Freshdeskssom - €19/agent/month billed monthly or $15/agent/month billed yearly Garden - €35/agent/month billed monthly or $29/agent/month billed yearly Estate - €65/agent/month billed monthly or $49/agent/month billed yearly Forest - €125/agent/month billed monthly or $109/agent/month billed yearly
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HelpDesk   

2
Ticketing software for effortless customer support
Subscription
Contact HelpDesk for pricing information. Read more about HelpDesk
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Zendesk   

2,346
Cloud-based Help Desk & Customer Support Platform
Subscription
Essential: $5/agent/month (billed annually), or $9/agent/month (billed monthly) <br>Team: $19/agent/month (billed annual… Read more about Zendeskly) or $25/agent/month (billed monthly). <br>Professional: $49/agent/month (billed annually) or $59/agent/month (billed monthly). <br>Enterprise: $99/agent/month (billed annually) or $125/agent/month (billed monthly). <br>Elite: $199/agent/month (billed annually).
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Cloud-based Help Desk & Customer Support Platform
Subscription
Essential: $5/agent/month (billed annually), or $9/agent/month (billed monthly) <br>Team: $19/agent/month (billed annual… Read more about Zendeskly) or $25/agent/month (billed monthly). <br>Professional: $49/agent/month (billed annually) or $59/agent/month (billed monthly). <br>Enterprise: $99/agent/month (billed annually) or $125/agent/month (billed monthly). <br>Elite: $199/agent/month (billed annually).
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TeamSupport   

743
B2B Customer Support Software
Subscription
Support Desk : $50/month per user* Enterprise: $65/month per user* *with annual billing Payments may be made monthly or… Read more about TeamSupportannually Free trial - no credit card required All plans include unlimited support & training
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B2B Customer Support Software
Subscription
Support Desk : $50/month per user* Enterprise: $65/month per user* *with annual billing Payments may be made monthly or… Read more about TeamSupportannually Free trial - no credit card required All plans include unlimited support & training
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QT9 Quality Management   

21
Your adaptable & easy to use quality management solution
Subscription
Pricing information is available on inquiry. Read more about QT9 Quality Management
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Bitrix24   

404
100% free CRM, collaboration and communication tool suite
Subscription
A 30-day free trial is available, after which pricing is as follows: CLOUD - Basic (up to 12 users): Free - CRM+… Read more about Bitrix24 (up to 6 users): $69/month - Standard (up to 50 users, 100GB storage): $99/month - Professional (unlimited users, unlimited storage): $199/month ON-PREMISE - Bitrix24.CRM (up to 12 users): $1,490 - Business (50-500 users): from $2,990 - Enterprise (1000+ users): from $24,990
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100% free CRM, collaboration and communication tool suite
Subscription
A 30-day free trial is available, after which pricing is as follows: CLOUD - Basic (up to 12 users): Free - CRM+… Read more about Bitrix24 (up to 6 users): $69/month - Standard (up to 50 users, 100GB storage): $99/month - Professional (unlimited users, unlimited storage): $199/month ON-PREMISE - Bitrix24.CRM (up to 12 users): $1,490 - Business (50-500 users): from $2,990 - Enterprise (1000+ users): from $24,990
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LiveAgent   

782
Great customer service starts with better help desk software
Subscription
14-day free trial, no credit card required. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket… Read more about LiveAgent + Chat: $29/agent/month All-inclusive: $39/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.
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Great customer service starts with better help desk software
Subscription
14-day free trial, no credit card required. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket… Read more about LiveAgent + Chat: $29/agent/month All-inclusive: $39/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.
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Salesforce Service Cloud  

455
Customer service & support software
Subscription
Lightning Essentials: $25 / user / month Lightning Professional: $75 / user/ month Lightning Enterprise: $150 / user/ mon… Read more about Salesforce Service Cloudth Lightning Performance: $300 / user/ month All plans are billed annually.
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Customer service & support software
Subscription
Lightning Essentials: $25 / user / month Lightning Professional: $75 / user/ month Lightning Enterprise: $150 / user/ mon… Read more about Salesforce Service Cloudth Lightning Performance: $300 / user/ month All plans are billed annually.
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Issuetrak  

152
Issue tracking software for help desk and customer service
Subscription
The software with the most features for your money. The price for the IssueTrak is based on the number of Licensed Users… Read more about Issuetrakyou require and the type of solution you choose. The Service Desk Licensing Model is used when a select group of Licensed Users are providing support to Free Users. This model is used for IT Help Desk, Service Desk, and Customer Support applications. The IssueTrak Annual License is a yearly, renewable license for customers who run a premise (local) solution of IssueTrak.
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Issue tracking software for help desk and customer service
Subscription
The software with the most features for your money. The price for the IssueTrak is based on the number of Licensed Users… Read more about Issuetrakyou require and the type of solution you choose. The Service Desk Licensing Model is used when a select group of Licensed Users are providing support to Free Users. This model is used for IT Help Desk, Service Desk, and Customer Support applications. The IssueTrak Annual License is a yearly, renewable license for customers who run a premise (local) solution of IssueTrak.
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Preferred Patron Loyalty  

79
Loyalty marketing and gift card management
Subscription
Inquire for pricing. Read more about Preferred Patron Loyalty
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Instabug  

87
In-app feedback & bug reporting for mobile apps
Subscription
FREE $0/mo Basic Bug Reporting & Feedback 1 Member | 1 App | 1 Month Data Retention ESSENTIAL $124/mo Free Features… Read more about Instabug + Crash Reporting Debugging Logs Basic Integrations 4 Members | 2 Apps | 3 Month Data Retention TEAM $249/mo Essential Features + In-App Chats In-App Surveys Feature Requests Analytics Advanced Integrations 4 Members | 2 Apps | 6 Month Data Retention BUSINESS $499/mo Team Features + Assisted On-boarding API Access Custom Reports 4 Members | 2 Apps | 12 Month Data Retention ENTERPRISE Business Features + SDK Customizations Account Management Priority Support On-Premise Hosting Dedicated Hosting White Labeling Unlimited Apps and Members Unlimited Data Retention
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In-app feedback & bug reporting for mobile apps
Subscription
FREE $0/mo Basic Bug Reporting & Feedback 1 Member | 1 App | 1 Month Data Retention ESSENTIAL $124/mo Free Features… Read more about Instabug + Crash Reporting Debugging Logs Basic Integrations 4 Members | 2 Apps | 3 Month Data Retention TEAM $249/mo Essential Features + In-App Chats In-App Surveys Feature Requests Analytics Advanced Integrations 4 Members | 2 Apps | 6 Month Data Retention BUSINESS $499/mo Team Features + Assisted On-boarding API Access Custom Reports 4 Members | 2 Apps | 12 Month Data Retention ENTERPRISE Business Features + SDK Customizations Account Management Priority Support On-Premise Hosting Dedicated Hosting White Labeling Unlimited Apps and Members Unlimited Data Retention
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Marker.io  

52
Visual bug tracking tool
Subscription
Starter: $19/month Team: $59/month Organization: Contact Marker.io for pricing information. Read more about Marker.io
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Visual bug tracking tool
Subscription
Starter: $19/month Team: $59/month Organization: Contact Marker.io for pricing information. Read more about Marker.io
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NABD System  

38
Omnichannel Customer support & Help Desk software-FREE PLAN
Subscription
Subscription Based Pricing: FREE $0/month for up to 10 users Professional $30/month Enterprise $60/month. Read more about NABD System
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Omnichannel Customer support & Help Desk software-FREE PLAN
Subscription
Subscription Based Pricing: FREE $0/month for up to 10 users Professional $30/month Enterprise $60/month. Read more about NABD System
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Airbrake  

27
Bug and error tracking software
Subscription
30-day free trial. Three level of subscription plans available: Small - $39 per month for 5 applications and 10 users… Read more about Airbrake. Pro - $89 per month for 15 applications and 20 users. Enterprise - $199 per month for 40 applications and 30 users. Custom packages are also available on enquiry
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Bug and error tracking software
Subscription
30-day free trial. Three level of subscription plans available: Small - $39 per month for 5 applications and 10 users… Read more about Airbrake. Pro - $89 per month for 15 applications and 20 users. Enterprise - $199 per month for 40 applications and 30 users. Custom packages are also available on enquiry
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C-Desk  

26
Customer Service, Help Desk, Complaint Management
Subscription
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Wix Answers  

19
A customer support solution, unified to all channels.
Subscription
Wix Answers pricing starts at $16.00 per month, per user. There is not a free version of Wix Answers. Wix Answers does of… Read more about Wix Answersfer a free trial. By purchasing a product, all new releases, system updates and additional features in the same product - will be open for usage automatically.
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A customer support solution, unified to all channels.
Subscription
Wix Answers pricing starts at $16.00 per month, per user. There is not a free version of Wix Answers. Wix Answers does of… Read more about Wix Answersfer a free trial. By purchasing a product, all new releases, system updates and additional features in the same product - will be open for usage automatically.
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