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Customer Service Software for Public Administrations (2026) - Page 2
Last updated: February 2026
182 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Design and automate business workflows in minutes.
Read more about Pipefy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge base and documentation software
Read more about KnowledgeOwl
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center software
Read more about CXone Mpower
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
Read more about Front
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
More than CRM - Your total relationship solution.
Read more about Act!
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Issue tracking and workflow automation platform
Read more about Issuetrak
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Have better customer conversations
Read more about TenFold
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
New era CRM to manage all customer and operational workflows
Read more about Creatio CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled experience orchestration platform
Read more about Genesys Cloud CX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ticketing software for effortless customer support
Read more about HelpDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational Automation Made Easy
Read more about Tiledesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
People-First, AI Powered Omnichannel Customer Service
Read more about Comm100
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customizable help desk & ticketing system
Read more about Deskero
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
API Based cloud contact center software with CRM Integration
Read more about ZIWO
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one community platform for branded communities
Read more about Bettermode
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based IT service desk software
Read more about InvGate Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Flexible Software. Focused Service.
Read more about Vivantio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automate requests and deliver effortless experiences
Read more about ServiceNow Customer Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for sales, marketing and operations
Read more about GreenRope
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer relationship management (CRM) platform
Read more about SugarCRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk, customer support software
Read more about HappyFox Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud based help desk software for businesses of all sizes
Read more about Giva
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
Read more about Dialshree
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accelerate Digital Adoption
Read more about Whatfix