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Top Rated Remote Support Software with Screen Sharing in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Screen sharing enables real-time troubleshooting, demonstrations, and collaborative work during remote sessions. It allows users to easily share and view screens, enhancing communication, efficiency, and problem resolution. Our reviewers in remote support software rated this feature as important.

8 Best Remote Support Software with Screen Sharing

Product
User rating
Starting price
Splashtop logo
4.7
(727)
6
flat rate/per month
visit website
Slack logo
4.7
(24K)
8.75
per user/per month
visit website
RemotePC logo
4.7
(583)
59.50
flat rate/per year
visit website
ConnectWise ScreenConnect logo
4.7
(1.8K)
30
flat rate/per month
learn more
BeyondTrust Remote Support logo
4.6
(2K)
1995
/per month
learn more
GoToMyPC logo
4.8
(582)
35
other/per month
learn more
Webex Suite logo
4.4
(7.3K)
25
per user/per month
learn more
TeamViewer Remote logo
4.6
(11.6K)
24.90
flat rate/per month
learn more

See other top Remote Support products with screen sharing

How we picked the 8 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Remote Support software category. They also needed to have sufficient reviews about screen sharing, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for screen sharing, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 8 best products

Splashtop logo

Splashtop

Reviews Sentiment
 
 
 
1-2(12)
3-4(140)
5(575)
Key Features
Remote Access/Control4.9
Access Controls/Permissions4.7

User insights about the screen sharing feature

Users find Splashtop's screen sharing feature essential for remote support and collaboration. They appreciate its ease of use, clear image quality, and minimal lag. Reviewers report it is effective for troubleshooting and demonstrating processes to clients. However, some users mention they do not frequently use this capability, preferring other tools for screen sharing.

See related user reviews

“I love the ability to share my screen and to show another person what I am doing, or to give a visual demonstration of what it is that I am proposing, or trying to communicate with them. This gives me the ability to use my software (which they might not have) to show them an outcome, or make a presentation to them.”
CS

Clifton S.

President

“Screen Sharing is an important feature of Splashtop because it enables multiple people to collaborate remotely. It allows you to easily share the contents of your desktop with another computer or device without the need for bulky hardware. You can quickly and easily join remote meetings and enable team collaboration with streaming audio and video. Screen sharing makes it easy to collaborate on projects and even give technical support.”
HM

Horacio M.

Owner

Starting price
6flat rate /
per month
visit website
Pros and Cons based on 727 verified reviews

Reliable support services

Simple setup process

Convenient remote access

Effortless deployment

Occasional connection lag

Inconsistent issue resolution

Frequent connection issues

See pros and cons details
Slack logo

Slack

Reviews Sentiment
 
 
 
1-2(175)
3-4(6,587)
5(17,242)
Key Features
Remote Access/Control4.6
Access Controls/Permissions4.5

User insights about the screen sharing feature

Users find Slack's screen sharing feature useful for remote collaboration and quick problem-solving. They appreciate its ease of use, low latency, and the ability to draw on shared screens. Reviewers report it is helpful for team meetings and training sessions. However, some users mention preferring other tools for screen sharing due to occasional performance issues and lack of advanced features.

See related user reviews

“Screen sharing in Slack is working correctly. It allows selecting a single window to be shown or the entire display. Users can see only the item that was selected. A great thing is the possibility of drawing on the screen that is visible to all attending people.”
PP

Piotr P.

QA Automation Engineer

“It enables me to effectively communicate and collaborate with my team, especially when we are working remotely.It helps demonstrate processes, present ideas, or provide visual instructions, making it easier for team to understand and follow along.”
BK

Brijesh K.

Lead - Legal Tech

Starting price
8.75per user /
per month
visit website
Pros and Cons based on 24,004 verified reviews

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
RemotePC logo

RemotePC

Reviews Sentiment
 
 
 
1-2(18)
3-4(105)
5(460)
Key Features
Remote Access/Control4.8
Access Controls/Permissions4.6

User insights about the screen sharing feature

Reviewers appreciate RemotePC's screen sharing for its ease of use and reliability. They find it helpful for remote training, troubleshooting, and collaboration. Users report that it works smoothly with minimal lag and is essential for providing support and demonstrating processes. However, some users mention they do not frequently use this capability, preferring other tools for screen sharing.
Verified reviewer profile picture

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“This goes without saying is the most important aspect of remote assistance and screen sharing is flawless and comes in resolutions that would fit on any device.”
Verified reviewer profile picture

David M.

I.T Technician

“I was pleasantly surprised how smooth and accurate the screen sharing operated within a browser. I can access and control the computer from anywhere with any device with ease!”
CS

Clarence S.

Owner

Starting price
59.50flat rate /
per year
visit website
Pros and Cons based on 583 verified reviews
Verified reviewer profile picture

Remote office access

Quick and easy installation

Inconsistent connection speed

See pros and cons details
ConnectWise ScreenConnect logo
Reviews Sentiment
 
 
 
1-2(18)
3-4(486)
5(1,390)
Key Features
Remote Access/Control4.7
Access Controls/Permissions4.4

User insights about the screen sharing feature

Reviewers appreciate ConnectWise ScreenConnect's screen sharing for its effectiveness in remote support and collaboration. They find it easy to use, with clear image quality and reliable performance. Users report it is essential for troubleshooting and training, allowing seamless collaboration. However, some mention occasional issues with the feature and prefer using other tools for screen sharing.

See related user reviews

“Using ConnectWise allows my team to demonstrate where we are running into problems or what our software is doing. The screen sharing allows me to effectively show and be shown whether it is a software malfunction or a training session. ”
AF

Anastacia F.

BILLING SUPERVISOR

“Screen sharing is critical for us, we support over 400 members of staff in our organisation and being able to see their computer screens to troubleshoot any problems is great.”
JG

Jack G.

Senior IT Technician

Starting price
30flat rate /
per month
learn more
Pros and Cons based on 1,894 verified reviews

Simple and scalable deployment

Efficient file transfer capabilities

Versatile remote access

Comprehensive integration options

Affordable remote access solution

Inadequate user logging

Frequent and problematic updates

Complex security controls

Screen monitoring limitations

Cumbersome navigation and switching

See pros and cons details
BeyondTrust Remote Support logo
Reviews Sentiment
 
 
 
1-2(19)
3-4(654)
5(1,336)
Key Features
Remote Access/Control4.7
Access Controls/Permissions4.6

User insights about the screen sharing feature

Reviewers highlight BeyondTrust Remote Support's screen sharing as essential for troubleshooting and resolving technical issues. They find it easy to use, with good image quality and minimal lag. Users appreciate the ability to share screens without needing admin passwords and note its effectiveness in virtual training and global connectivity. They also value the high security and real-time problem-solving capabilities.

See related user reviews

“Whenever I have a computer issue, this software allows screen sharing between the help desk and myself to easily solve it. I like that the help desk can easily and quickly take over my machine and do things I may not know how to do myself to solve the problem.”
KL

Kaleena L.

Sr. Communications Consultant

“It helps connecting globally and the screen sharing technology has solved many challenges like virtual training, solving the tech issues virtually, presentations etc”
LC

Laxminarayana C.

Sr Engineering Lead

Starting price
1995 /
per month
learn more
Pros and Cons based on 2,009 verified reviews

Efficient remote support

Effective IT support

Convenient remote assistance

Quick problem solving

Reliable tech support

Slow connection speed

High pricing concerns

Complicated user connection

Frequent connectivity issues

See pros and cons details
GoToMyPC logo
Reviews Sentiment
 
 
 
1-2(5)
3-4(76)
5(501)
Key Features
Remote Access/Control4.9
Access Controls/Permissions

User insights about the screen sharing feature

Reviewers appreciate GoToMyPC's screen sharing capabilities for remote training and collaboration. They find it helpful for demonstrating processes and solving issues while away from the office. Users report that it works well for sharing information with colleagues, particularly for training and troubleshooting. However, some users mention that they rarely use this capability, preferring other tools for screen sharing.

See related user reviews

“If I need to show a client something that I didn't bring with me, the ability to log-on to GoToMyPC and show them saves a lot of back and forth.”
MK

Mary K.

owner

“It helps me be able to show my staff how to fix a problem when I am not on location.”
PI

Patricia I.

Owner

Starting price
35other /
per month
learn more
Pros and Cons based on 582 verified reviews

Work flexibility while traveling

Seamless desktop access

Reliable and secure access

Remote office connectivity

Effective remote work solution

Dependence on host computer

Slow connection speeds

Challenges with multiple screens

High pricing concerns

Problems with issue resolution

See pros and cons details
Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,248)
5(4,014)
Key Features
Remote Access/Control4.4
Access Controls/Permissions4.4

User insights about the screen sharing feature

Reviewers highlight Webex Suite's screen sharing as a critical feature for presentations, remote work, and collaboration. They appreciate its ease of use, clear image quality, and various sharing options. Users report it is reliable and enhances productivity during meetings. However, some mention occasional performance issues and the need for improvements in switching between monitors.

See related user reviews

“Webex provides high-quality screen sharing capabilities which enable remote teams to easily present documents, slideshows, and videos in real time.”
AS

Arpan S.

Email Marketing Expert

“Very important feature which allows you to present, remote support and share your screen with your team and customers instantly and with reliability, stability and with no issues like other softwares ”
IM

Ibrahim M.

System senior engineer

Starting price
25per user /
per month
learn more
Pros and Cons based on 7,394 verified reviews

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details
TeamViewer Remote logo
Reviews Sentiment
 
 
 
1-2(86)
3-4(3,634)
5(7,893)
Key Features
Remote Access/Control4.7
Access Controls/Permissions4.5

User insights about the screen sharing feature

Users find TeamViewer Remote's screen sharing feature highly useful for remote support and collaboration. They report it is easy to use, with clear image quality and minimal lag. Reviewers appreciate its reliability, user-friendly interface, and the ability to share screens in real-time. They also value the seamless integration with multiple devices and the ability to control remote screens effectively.
Verified reviewer profile picture

See related user reviews

“We have to know what is going on ,on the other pc hence it is a vital option to consider when dealing with remote access software such as TeamViewer.We are not physically present and will need to see the remote pc screen.The screen sharing ability is very important as it can cause errors if not clear or set correctly. This software has no issues when it comes to screen sharing it's versatile and allows the complete take over of the remote screen for better visibility and action to be taken. Basically for work to be done remotely.”
ZR

Zeenat R.

Managing Director

“One of the best things I like about the Screen Sharing feature in TeamViewer is its seamless and high-quality performance. It allows users to share their screen with others in real-time with no lag or delay. And also, the feature is user-friendly and easy to set up, making it accessible to a wide range of users regardless of technical expertise.”
Verified reviewer profile picture

Abayomi O.

Network engineer

Starting price
24.90flat rate /
per month
learn more
Pros and Cons based on 11,613 verified reviews
Verified reviewer profile picture

Efficient remote access

Versatile screen sharing

Remote IT support

Comprehensive online meetings

Facilitates home working

Lag and latency issues

Inconsistent version compatibility

High cost

Dependence on strong internet

Slow connection speed

See pros and cons details

Other Top Rated Remote Support Software with Screen Sharing in 2026

JumpCloud Directory Platform logo

JumpCloud Directory Platform

A cloud directory platform for secure access to resources

visit website
JumpCloud is an open directory platform for secure, frictionless access from any device to any resource, anywhere.

Read more about JumpCloud Directory Platform

Users also considered
NinjaOne logo

NinjaOne

Category Leaders

Unified endpoint management & IT automation platform

visit website
NinjaOne’s unified IT operations platform, providing a seamless, single-pane solution to manage endpoints and support end-user including multiple one-click remote control options as well as a full suite of behind-the-scenes remote management tools.

Read more about NinjaOne

Users also considered
Atera logo

Atera

Cloud and mobile-based IT management platform with AI

visit website
Atera is the ultimate all-in-one remote monitoring tool suite for MSPs and IT Pros. Includes everything you need and nothing you don't: Full RMM, PSA, Help Desk and Ticketing, Remote Access & So Much More. Monitor unlimited devices for a fixed monthly cost. Try Atera for free today.

Read more about Atera

Users also considered
Splashtop logo

Splashtop

Category Leaders

Remote access and remote support for specific use-cases.

visit website
Splashtop reshapes IT management: SOS for rapid remote assistance, Remote Support for unattended device access, and Enterprise for scalable operations. Efficient tools addressing IT's dynamic needs with secure, top-tier remote capabilities.

Read more about Splashtop

Users also considered
Slack logo

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
TeamViewer logo

Remote support, remote access & device management software

learn more
TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.

Read more about TeamViewer

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Freshdesk logo

Online helpdesk system and customer service software

learn more
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

Read more about Freshdesk

Users also considered
ScreenConnect logo
Category Leaders

Remote meeting platform for resolving customers' queries

learn more
Fully functional remote support. ScreenConnect gives you the ability to remotely view & control devices from anywhere there is an Internet connection.

Read more about ScreenConnect

Users also considered
LiveAgent logo

Multichannel customer care solution with an AI chatbot

learn more
LiveAgent is a web-based help desk solution with AI features, managing support tickets from channels like email, VoIP, live chat, and social media.

Start with a 30-day free trial, no credit card or contracts needed.

Read more about LiveAgent

Users also considered
BeyondTrust Remote Support logo

Secure remote access software

learn more
BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.

Read more about BeyondTrust Remote Support

Users also considered
AnyDesk logo

Remote desktop software

learn more
AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

Read more about AnyDesk

Users also considered
Zoho Assist logo
Category Leaders

Cloud-based remote support solution

learn more
Quick Remote technical support enabled with embeddable website widget, built-in chat, file transfer, remote rebooting, rebranding & more

Read more about Zoho Assist

Users also considered
ISL Light logo
Category Leaders

Remote support software & unattended remote access

learn more
Rich-featured remote support solution designed for SMB's and big enterprises which need to offer reliable and secure remote assistance. Easy-to-use&fast.

Read more about ISL Light

Users also considered
Zoho Meeting logo

Web conferencing tool to host online meetings and webinars.

learn more
Access remote participant's computer using Zoho Meeting. Share your computer's keyboard and mouse control with other participants during meeting.

Read more about Zoho Meeting

Users also considered
GoToMyPC logo
Category Leaders

Remote support management solution

learn more
GoToMyPC is a remote access solution for connecting with remote desktops, which allows users to access, manage & transfer files, data and applications. It includes AES encryption, dual passwords & end-to-end authentication, which provide secure access to hosts & clients across multiple devices.

Read more about GoToMyPC

Users also considered
RemotePC logo
Category Leaders

Remote Access for Consumers, SMBs, and Enterprises

learn more
RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose.

Read more about RemotePC

Users also considered
JIRA Service Management logo

IT service platform for unified support

learn more
JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
FixMe.IT logo
Category Leaders

Remote Support Software That Always Works

learn more
Remote support app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support.

Read more about FixMe.IT

Users also considered
Supremo Remote Desktop logo

Remote assistance, IT professionals, System administrators

learn more
SupRemo helps private and companies to connect with remote devices or servers to manage applications and provide support. The white-label capabilities let professionals personalize the interface using custom logos, company details and themes to establish brand identity with clients.

Read more about Supremo Remote Desktop

Users also considered
dualmon logo
Category Leaders

Remote support and device access management solution

learn more
dualmon Remote Access is a remote desktop software that helps businesses manage support, server monitoring, access management & other operations across remote devices. Users can host web meetings to give presentations, demos or training and facilitate collaboration via annotation and drawing tools.

Read more about dualmon

Users also considered
Pulseway logo
Category Leaders

All-in-one remote IT monitoring and management platform.

learn more
Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you powerful Automation, Remote Control, OS and 3rd Party Patch Management, Endpoint and Security Management, Asset Reporting and Backup.

Read more about Pulseway

Users also considered
Dameware logo

Remote-access system support tool for IT professionals

learn more
Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting.

Read more about Dameware

Users also considered
Getscreen.me logo

Remote Desktop Access. Instant. From a web browser.

learn more
Cloud-based software for administration, technical support and remote work.

Read more about Getscreen.me

Users also considered
LogMeIn Rescue logo

Remote support for helpdesks, call centers and organizations

learn more
Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

Read more about LogMeIn Rescue

Users also considered

Key features for Remote Support software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Remote Access/Control: Allows users to access and manage devices from any location, ensuring quick support and troubleshooting without physical presence. Supports multiple connections and secure data transmission. 95% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Enables secure, customizable access with changing passwords and specific permission settings, ensuring only authorized users can access sensitive data and systems. 89% of reviewers rated this feature as important or highly important.
  • Real-Time Notifications: Provides instant alerts for user interactions, system updates, and collaboration needs, helping teams stay informed and responsive to important events and issues. 88% of reviewers rated this feature as important or highly important.
  • Unattended Access: Allows remote access to devices without user intervention, facilitating after-hours maintenance and troubleshooting. Critical for continuous support and management. 88% of reviewers rated this feature as important or highly important.
  • Chat/Messaging: Enables instant communication between support teams and clients during remote sessions, improving coordination and issue resolution through real-time information exchange. 81% of reviewers rated this feature as important or highly important.