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QuickBooks Payroll
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Small business payroll platform
Table of Contents
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QuickBooks Payroll - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
QuickBooks Payroll overview
Based on 967 verified user reviews
What is QuickBooks Payroll?
QuickBooks Payroll is a payroll tool offering key features such as tax compliance, tax calculation, payroll management, payroll reporting, direct deposit, and W-2 preparation, among others.
Who uses QuickBooks Payroll?
Reviews for QuickBooks Payroll come from a wide variety of industries, including construction (11% of reviewers), accounting (11%), and medical practice (4%). The most frequent use case for QuickBooks Payroll cited by reviewers is payroll (78% of reviewers).
What do users say about QuickBooks Payroll pricing?
Some users say QuickBooks Payroll offers reasonable pricing and cost-effective features for small businesses, while some reviewers appreciate the free trial. However, some users report unexpected costs, frequent price increases, and extra charges for additional features.
What are the most popular integrations for QuickBooks Payroll?
The QuickBooks Payroll integration most frequently cited by reviewers is QuickBooks Online, an accounting product rated 4.4 out of 5 for its integration with QuickBooks Payroll.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Payroll
Taxes
Pricing
Banking and Payments
Bugs and Issues
Long waits and limited help
QuickBooks Payroll’s user interface
QuickBooks Payroll pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.5
Ease of use
4.4
Customer support
4.2
Reviews sentiment
What do users say about QuickBooks Payroll?
QuickBooks Payroll is a payroll tool offering key features such as tax compliance, tax calculation, payroll management, payroll reporting, direct deposit, and W-2 preparation, among others.
Select to learn more
Who uses QuickBooks Payroll?
Based on 967 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
QuickBooks Payroll's key features
GetApp's analysis of 102 verified user reviews collected between August 2021 and January 2025 identifies QuickBooks Payroll's most critical features and summarizes user sentiment about those features.
Reviewers appreciate QuickBooks Payroll's Tax Compliance capabilities. They highlight the automated tax calculation, filing, and payment for state and federal taxes, which simplifies the process and reduces errors. Users report that the software sends reminders for important deadlines and allows for both automatic and manual tax payments. However, some reviewers mention issues with state-specific filings and migration problems affecting tax returns. Overall, they find it valuable for maintaining accurate and timely tax compliance without high costs. Of the 57 QuickBooks Payroll users who gave detailed accounts of their use of Tax Compliance, 100% rated this feature as important or highly important.
Keith M.
Program Director
Olugbemi S.
coordinator
Reviewers find QuickBooks Payroll's Payroll Management capabilities efficient and time-saving. They report seamless integration with QuickBooks Online, easy setup for various pay arrangements, and the ability to manage payroll taxes and direct deposits. Users appreciate the accuracy and customization options for deductions and benefits. However, some mention challenges with customization and additional costs for certain capabilities. Overall, they feel it simplifies payroll tasks and improves accuracy, benefiting both small and large businesses. Of the 52 QuickBooks Payroll users who gave detailed accounts of their use of Payroll Management, 98% rated this feature as important or highly important.
See related user reviews
John B.
Business Manager
Sandra B.
Financial Manager
Reviewers highlight the robust and customizable Payroll Reporting capabilities in QuickBooks Payroll. They appreciate the variety of report formats available for different needs, such as financial analysis, tax information, and employee earnings. Users find it easy to generate, filter, and export reports in various formats like PDF and Excel. They also mention seamless integration with QuickBooks Online for comprehensive accounting reporting. Overall, they find it helpful for decision-making and maintaining accurate records. Of the 47 QuickBooks Payroll users who gave detailed accounts of their use of Payroll Reporting, 96% rated this feature as important or highly important.
See related user reviews
Samantha S.
HR Director
Mark M.
President and Sr. Consultant
Users report that QuickBooks Payroll's Direct Deposit feature is convenient and efficient. They find it easy to set up and manage, with options for same-day and next-day deposits. Reviewers appreciate the time-saving benefits and the ability to automate payroll payments. However, some mention issues with deposit limits and difficulties in correcting errors. Overall, they feel it simplifies payroll processing and ensures timely payments to employees, making it a preferred method of payment. Of the 64 QuickBooks Payroll users who gave detailed accounts of their use of Direct Deposit, 92% rated this feature as important or highly important.
See related user reviews
Eric T.
Owner / CEO
Vicky A.
Accountant
Reviewers appreciate QuickBooks Payroll's W-2 Preparation capabilities for its simplicity and accuracy. They highlight the automated process of preparing, printing, and emailing W-2 forms, which saves time and reduces the need for external accountants. Users report that the software updates necessary information and allows for easy reprinting of past forms. However, some mention issues with accuracy and additional charges for this service. Overall, they find it helpful for streamlining year-end tax tasks. Of the 51 QuickBooks Payroll users who gave detailed accounts of their use of W-2 Preparation, 90% rated this feature as important or highly important.
See related user reviews
Tyran J.
CEO
JAZE P.
Systems Administrator
All QuickBooks Payroll features
Features rating:
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Starting from
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QuickBooks Payroll pricing
Pricing plans
Pricing details:
User opinions about QuickBooks Payroll price and value
Value for money rating:
Of 88 reviews that provide robust commentary on QuickBooks Payroll's price and value, 41% mention it in a positive light.
Some users say QuickBooks Payroll offers reasonable pricing and is cost-effective, especially compared to external payroll services like ADP and Paychex. Reviewers indicate that it provides good value for money with its robust features and ease of use. Some users report that it is affordable and integrates well with QuickBooks for MAC, making it convenient for their accounting needs. Some reviewers feel that the software is priced competitively and offers a comprehensive set of features for small businesses. Users think it is worth the cost, despite being slightly higher than some competitors, due to its reliability and functionality.
However, some users report that the overall cost of QuickBooks Payroll is high, especially for small businesses, with frequent price increases and additional fees for certain features. Reviewers indicate that the subscription model can be confusing and costly, with some necessary features requiring extra payments. Some users feel that the value for money is questionable due to the lack of customization and increasing annual fees. They say that the pricing is not competitive for very small businesses and that the cost can be a significant burden, particularly for non-profits and small entities.
, and
To see what individual users think of QuickBooks Payroll's cost and value, check out the review excerpts below.
QuickBooks Payroll integrations (78)
Integrations rated by users
We looked at 967 user reviews to identify which products are mentioned as QuickBooks Payroll integrations and how users feel about them.
Integration rating: 4.7 (24)
“Constant upgrades cause many issues. Not a good product for experiences accountants. Customer service is garbage and they give incorrect advice.”
“It posts directly into the books without manual journal entries, which saves time and keeps everything clean.”
“Great features to run and manage your business especially if already using QuickBooks for payroll. ”
“The partners at the firm use it to track all business transactions for accounting purposes.”
Louise M.
Financial Controller
Integration rating: 4.8 (4)
“The integration with "QuickBooks Online Advanced" is important because it enables seamless connectivity for comprehensive financial management, streamlining accounting and payroll functions for enhanced efficiency and accuracy.”
Olugbemi S.
coordinator
Integration rating: 5.0 (3)
Integration rating: 4.7 (3)
Integration rating: 5.0 (1)
QuickBooks Payroll support options
Typical customers
Platforms supported
Support options
Training options
QuickBooks Payroll FAQs
QuickBooks Payroll has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is QuickBooks Payroll used for?
QuickBooks Payroll is a payroll management platform for small businesses that provides businesses with complete control over their employee salary calculations and labor hours. The payroll solution incorporates an internal calculator which automatically assesses tax returns based on the amount of employee hours entered. QuickBooks Payroll lets users enter the salaries and hours of employees, then allocates staff wages to their linked accounts. Full tax reports can also be viewed and return payments are automatically calculated and can be processed within a matter of seconds. Tax returns can be managed based on geographical location to abide by state employment laws. All data entered into QuickBooks Payroll is completely transparent and users can view real-time reports which can be exported to Excel spreadsheets. The complete backend dashboard is optimised for mobile devices giving users the ability to control payroll operations whilst out of office. Once logged in, QuickBooks Payroll lets users add, edit and execute payment tasks, and generates notifications for important updates.
Q. What are the benefits of using QuickBooks Payroll?
• QuickBooks Payroll fully automates tax calculations for employee paychecks, and monitors local, state, and federal taxes for updates.
• The online employee portal allows employees to view their W-2s and pay stubs at any time.
• Self-service payroll lets users prepare and file their own tax forms, and QuickBooks Payroll also offers a full service option which provides US-based support for state and federal forms and payments.
• Payroll can be run as many times as required with no extra fees, and users can create additional checks and bonuses outside of regularly scheduled payroll.
• Native iOS and Android mobile apps allow users to create paychecks, electronically pay taxes and file forms, pay workers, receive reminders, view paycheck histories, and more from anywhere.
Q. What languages does QuickBooks Payroll support?
QuickBooks Payroll supports the following languages:
English, French, Portuguese, Spanish
Q. Does QuickBooks Payroll support mobile devices?
QuickBooks Payroll supports the following devices:
Android, iPad, iPhone
Q. Does QuickBooks Payroll offer an API?
No, QuickBooks Payroll does not have an API available.
Q. What level of support does QuickBooks Payroll offer?
QuickBooks Payroll offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum
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