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Square Point of Sale
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
iPad & Android point of sale (POS) system
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Square Point of Sale - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Square Point of Sale overview

Based on 3014 verified user reviews
What is Square Point of Sale?
Square Point of Sale is a payment processing program offering key features such as payment processing, data security, electronic and mobile payments, point of sale functionality, and online payments, among others.
Who uses Square Point of Sale?
Reviews for Square Point of Sale come from a wide variety of industries, including retail (12% of reviewers), health, wellness and fitness (8%), and food & beverages (6%). The most frequent use case for Square Point of Sale cited by reviewers is payment processing (67% of reviewers).
What do users say about Square Point of Sale pricing?
Most users consider Square Point of Sale to offer strong value for money, with affordable, transparent pricing and low-cost hardware options. However, some reviewers say costs increase with transaction fees, hardware upgrades, and add-ons as businesses grow.
What are the most popular integrations for Square Point of Sale?
The Square Point of Sale integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.6 out of 5 for its integration with Square Point of Sale) and Wix (a website builder product, 4.6).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Fee Transaction
Sale Management
Small Business
Bank Account Management
Unreliable card reader performance
Dependence on stable internet
Square Point of Sale’s user interface
Square Point of Sale pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.7
Customer support
4.4
Reviews sentiment
What do users say about Square Point of Sale?
Square Point of Sale is a payment processing program offering key features such as payment processing, data security, electronic and mobile payments, point of sale functionality, and online payments, among others.
Select to learn more
Who uses Square Point of Sale?
Based on 3,013 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Square Point of Sale's key features
GetApp's analysis of 541 verified user reviews collected between July 2021 and January 2025 identifies Square Point of Sale' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Square Point of Sale's payment processing capabilities for their flexibility and ease of use. Users report being able to accept various payment types, including credit, debit, and mobile payments, both in-person and online. They find the system reliable, even in areas with spotty phone service. They also value the speed of transactions and the ability to transfer funds instantly for a small fee. However, some users mention issues with large transactions and higher processing fees compared to other services. Of the 382 Square Point of Sale users who gave detailed accounts of their use of Payment Processing, 98% rated this feature as important or highly important.
Rodney B.
President
Felicia V.
Owner
Users highlight the robust data security of Square Point of Sale. They appreciate the advanced encryption protocols and tokenization that protect sensitive payment information. Reviewers feel confident in the system's ability to prevent fraud and data breaches. They also value the additional security measures like two-factor authentication and customizable access codes for employees. However, some users note occasional issues with notifications and access control. Of the 208 Square Point of Sale users who gave detailed accounts of their use of Data Security, 97% rated this feature as important or highly important.

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Douglas S.
Master Business And Auto Enhancer California Electric Sign Contractor

Pritam S.
Client Service
Reviewers indicate that Square Point of Sale excels in handling electronic payments. They appreciate the convenience and speed of processing transactions through various methods, including card readers, online invoices, and mobile devices. Users find the system easy to navigate and value the ability to send payment links via email or text. They also mention the benefit of quick fund transfers and the system's reliability during high transaction volumes. Of the 116 Square Point of Sale users who gave detailed accounts of their use of Electronic Payments, 97% rated this feature as important or highly important.
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Ashley S.
Co-Owner
Mike C.
Real estate photography and videography director
Users report that Square Point of Sale's mobile payments feature is essential for businesses on the go. They appreciate the ability to process transactions anywhere using smartphones or tablets with the Square attachment. Reviewers find the system reliable and easy to use, even in areas with limited internet access. They also value the convenience of accepting payments at events, pop-up shops, and customer locations, enhancing sales opportunities. Of the 151 Square Point of Sale users who gave detailed accounts of their use of Mobile Payments, 96% rated this feature as important or highly important.
See related user reviews
Megan M.
Physical therapist
Joy A.
Executive Director
Reviewers find Square Point of Sale to be a comprehensive and user-friendly system for managing sales transactions. They appreciate the portability and versatility of the POS system, which allows them to process payments, manage inventory, and track customer information seamlessly. Users highlight the ease of setting up and customizing the system to fit their business needs. However, some mention occasional connectivity issues and the need for better integration with larger phone cases. Of the 94 Square Point of Sale users who gave detailed accounts of their use of Point of Sale (POS), 94% rated this feature as important or highly important.
See related user reviews
Megan H.
Administrator
Danielle G.
Farm Store Manager
Users appreciate the online payments feature of Square Point of Sale for its convenience and efficiency. They report being able to send invoices and payment links, allowing customers to pay remotely. Reviewers find this capability particularly useful for businesses without a physical location or those offering services online. They also value the system's reliability and the ability to handle recurring payments. However, some users note occasional issues with platform compatibility and payment holds. Of the 194 Square Point of Sale users who gave detailed accounts of their use of Online Payments, 89% rated this feature as important or highly important.
See related user reviews
Autumn F.
Naturopathic physician
Kari S.
Self- Contractor
All Square Point of Sale features
Features rating:
Square Point of Sale awards
Square Point of Sale alternatives
Square Point of Sale pricing
Pricing plans
Pricing details:
User opinions about Square Point of Sale price and value
Value for money rating:
Of 338 reviews that provide robust commentary on Square Point of Sale's price and value, 64% mention it in a positive light.
Reviewers appreciate Square Point of Sale's affordability and transparent pricing, noting that it integrates well with existing equipment like mobile phones and tablets. They find the free version particularly beneficial for small businesses, allowing them to generate revenue before needing to upgrade. Users also value the user-friendly interface, comprehensive features, and responsive customer support. Some mention that while certain advanced functionalities require additional fees, the overall cost remains competitive compared to other POS systems. They highlight the lack of hidden fees and the straightforward pricing plan, which is especially appealing for small businesses. However, some users report that the processing fees can be high, particularly for non-profits and businesses with high transaction volumes. They express a desire for a simpler, flat-rate monthly fee option and more affordable advanced features. Additionally, some reviewers feel that the cost of hardware and add-on features can be steep, and the percentage taken from sales can impact their bottom line. Despite these concerns, many users still find Square to be a cost-effective and reliable solution for their business needs.
, and
To see what individual users think of Square Point of Sale's cost and value, check out the review excerpts below.
Square Point of Sale integrations (116)
Integrations rated by users
We looked at 3,014 user reviews to identify which products are mentioned as Square Point of Sale integrations and how users feel about them.
Integration rating: 4.9 (13)
“I use QBO for my accounting and payroll so it's important that I have the option to show if a payment has been made at the office via Square”
“The integration process into the QuickBooks online platform was easy and I like it because it automatically brings the sales receipts.”
“It’s important that I have access to Quickbooks for accounting and invoicing needs for my small business.”
“I have used QB for many years from it's earliest development and it works great for my business needs.”
“We use Square and QuickBooks together to make reporting easier and more accurate.”
Kelly C.
Owner and COO
Integration rating: 4.9 (8)
“If they didn't integrate with wix I would not be able to process payments on my website”
“The capability to sync items purchased online with items purchased in the store.”
Eli G.
President
Integration rating: 4.0 (4)
“The plugin to make them work together is awful, I had to take our site down because of issues with syncing inventory after purchases, that led to multiple customer refunds for out of stock items. I kept waiting for them to fix it, the internet is full of complaints, going back years. But even with their major updates, I was still having issues. I had reached the point where I felt like I was going to have to scrap all of my work on the site and settle for what I could do with their site. Then I started looking for other workarounds and found something that really filled this need and didn't require settling.”
“WooCommerce is what our website uses for sales, and this helps to track inventory.”
Billie U.
Operator
Integration rating: 4.7 (3)
“Square integrates easily with ClinicSense, but ClinicSense has some work to do to make the integration more accessible for the business user. ”
“These programs run my business, I need them to communicate with eachother for it all to run a little more smoothly ”
Keeley S.
Owner, RMT
Integration rating: 4.3 (3)
“It's a robust platform. We have a tea shop and make blends, I love that I can input recipes, run them and it will adjust my stock on everything, making life so much easier! Initially I looked for a way to make Square and Woocommerce work together. Technically this isn't working together, but it makes it possible to use them side by side, drawing from the same inventory pool. This really rounded everything out for me, adding so much more functionality to things and making inventory management run much smoother! ”
“Shopventory acted as thus master of inventory between our BigCommerce Website and Square POS, the intention being not to oversell in the store or online. Shopventory also provided us with better reporting that Square POS.”
Billie U.
Operator
Integration rating: 4.0 (2)
“It's our main CRM system which we also use to send estimates and invoices through. It's critical that the payments get credited to the invoices, not just at the account level.”
“I love the integration to help with my reviews after payment is processed it’s automatically sent. ”
Lisa S.
Marketing Director
Integration rating: 5.0 (4)
“Automatically Creates customers in square for the very first time they make an appointment. ”
Kristine V.
Owner
Integration rating: 4.3 (4)
“More efficient than entering each payment manually or through an upload. It meant AR was always up to date.”
Matthew G.
Director of Finance
Integration rating: 4.7 (3)
“Linktree makes giving information simple and bringing people into my store, as well as my online shop.”
Grant O.
Editor
Integration rating: 5.0 (1)
“We do not have staffed hours. We needed a way to have a self service kiosk without customers having access to our personal business data. These apps work extremely well together and we have been very happy with this service. ”
Danielle G.
Farm Store Manager
Integration rating: 5.0 (1)
“Not important to our business, but essential to many of the clients for whom we implement e-commerce solutions.”
Katherine C.
Creative Director
Integration rating: 5.0 (1)
“I would prefer to have my customer reward system through square so that I’m only using one system for everything. Also points don’t always flow over quickly and easily.”
Dean J.
Franchise owner.
Integration rating: 4.0 (1)
“Checkfront is our only reservation system, in choosing a payment processor it was critical that it integrated with Square.”
Krista P.
CFO
Integration rating: 4.0 (1)
“If JotForm changes, we don’t get notice from square to reactivate the payment processor. ”
Crystal K.
Owner
Square Point of Sale customer support
What do users say about Square Point of Sale customer support?
Customer support rating:
We analyzed 173 verified user reviews to identify positive and negative aspects of Square Point of Sale customer support.
A number of users highlight Square's customer service as responsive, helpful, and quick to resolve issues.
Multiple users appreciate having several ways to contact support, including phone, email, and online options.
A portion of users report difficulty reaching customer service, citing long wait times and limited availability.
Multiple users mention challenges with getting direct help, including the need for codes and lack of live chat.
Support options
Training options
To see what individual users say about Square Point of Sale's customer support, check out the review snippets below.
“Customer service is top notch and responds both to online inquiries and emails. If I really need someone, there is a phone center with support as well. ”
Christina O.
Owner
“As impressed as I've been with the features of Square, what has really cemented their "hero status" amongst the team members in my office has been the quality of their customer support.”
Adam K.
Branding and Technology Developer
“Additionally, customer support from Square has received mixed reviews, with some users reporting challenges in getting prompt and satisfactory assistance. While Square Point of Sale offers basic customization options, some users may find the options limited compared to other POS solutions.”
Kereem A.
Accountant
“It can add stress to small businesses. And, the customer service could be hard to reach sometimes, so technical issues may not be fixed in real time.”

Dennis L.
Software developer
Square Point of Sale FAQs
Square Point of Sale has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Square Point of Sale used for?
Square Point of Sale is a cloud-based POS solution for use with iOS and Android devices, or Square’s own point of sale hardware. The software allows users to manage customers, transactions, inventory, invoicing, and payments, with additional tools for managing customer loyalty, marketing, employees, and payroll. Square offers magstripe, chip, and contactless card readers for accepting payments via debit and credit cards, Google Pay, and Apple Pay. Square Virtual Terminal enables payment collection through a computer, which allows merchants to key in card details so that no card reader is required. Sell from anywhere Square Point of Sale helps businesses sell in-person, online, over the phone, or out in the field. Merchants can add a synced online store, sell through Instagram and Facebook, and offer curbside pickup, local delivery, and shipping -- no coding required. Grow customer relationships The built-in customer directory can track customer preferences and feedback with every card swipe. Key customer information is added automatically to build profiles, and merchants can search and sort customers to view their purchase histories, target email marketing campaigns, and send more personalized messages that keep customers coming back more often. Track the health of your business With Square Dashboard and built-in sales reports on the POS, merchants can access their sales data from any device, with real-time hourly sales reports for each location, transaction and deposit tracking, and more. Square POS helps merchants manage their inventory from anywhere. Products can be imported via CSV and names, prices, and quantities can be edited at any time. Daily stock alert emails notify users of items with low or no stock, and inventory levels can be exported to printable spreadsheets. Everything is integrated into your POS for a stress-free experience. It’s free to use, and no contracts, fine print, or manuals required.
Q. What are the benefits of using Square Point of Sale?
No contracts, fine print, or user manuals required. You can switch and have your team start ringing up customers in minutes.
Flexibility and Customization
Personalized Customer Experiences
Streamline Employee Management
Drive Business Growth
Q. What languages does Square Point of Sale support?
Square Point of Sale supports the following languages:
English, French, Japanese, Spanish
Q. Does Square Point of Sale support mobile devices?
Square Point of Sale supports the following devices:
Android, iPad, iPhone
Q. Does Square Point of Sale offer an API?
Yes, Square Point of Sale has an API available for use.
Q. What level of support does Square Point of Sale offer?
Square Point of Sale offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, Chat
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