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Square Point of Sale Logo

iPad & Android point of sale (POS) system

Table of Contents

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Square Point of Sale - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Square Point of Sale overview

Verified reviewer profile picture

Based on 3014 verified user reviews

What is Square Point of Sale?

Square Point of Sale is a payment processing program offering key features such as payment processing, data security, electronic and mobile payments, point of sale functionality, and online payments, among others.

Who uses Square Point of Sale?

Reviews for Square Point of Sale come from a wide variety of industries, including retail (12% of reviewers), health, wellness and fitness (8%), and food & beverages (6%). The most frequent use case for Square Point of Sale cited by reviewers is payment processing (67% of reviewers).

What do users say about Square Point of Sale pricing?

Most users consider Square Point of Sale to offer strong value for money, with affordable, transparent pricing and low-cost hardware options. However, some reviewers say costs increase with transaction fees, hardware upgrades, and add-ons as businesses grow.

What are the most popular integrations for Square Point of Sale?

The Square Point of Sale integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.6 out of 5 for its integration with Square Point of Sale) and Wix (a website builder product, 4.6).

Starting price

49flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Fee Transaction

Sale Management

Small Business

Bank Account Management

Unreliable card reader performance

Dependence on stable internet

Square Point of Sale’s user interface

Ease of use rating:

Square Point of Sale pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(62)
3-4(736)
5(2,215)

What do users say about Square Point of Sale?

Square Point of Sale is a payment processing program offering key features such as payment processing, data security, electronic and mobile payments, point of sale functionality, and online payments, among others.

Select to learn more


Who uses Square Point of Sale?

Based on 3,013 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Health, Wellness and Fitness
Food & Beverages
Arts and Crafts
Others

Use cases

Payment Processing
Point of Sale
Small Business POS
Billing and Invoicing
Mobile Point of Sale Systems

Square Point of Sale's key features

GetApp's analysis of 541 verified user reviews collected between July 2021 and January 2025 identifies Square Point of Sale' most critical features and summarizes user sentiment about those features.

Payment processing

Reviewers appreciate Square Point of Sale's payment processing capabilities for their flexibility and ease of use. Users report being able to accept various payment types, including credit, debit, and mobile payments, both in-person and online. They find the system reliable, even in areas with spotty phone service. They also value the speed of transactions and the ability to transfer funds instantly for a small fee. However, some users mention issues with large transactions and higher processing fees compared to other services. Of the 382 Square Point of Sale users who gave detailed accounts of their use of Payment Processing, 98% rated this feature as important or highly important.

See related user reviews

“I can take payments any time, any where, and in almost any form. I can even account for cash payments received. Every payment is accompanied by super easy invoice which creates data pools to make things like taxes a breeze. ”
RB

Rodney B.

President

“My sales receipts have 2 ways of posting. I can transfer to my bank for free taking about 2 days or for a small fee I can transfer my days sales instantly. I prefer instantly because for a small price it makes it much easier to balance sales and deposits by a singular date”
FV

Felicia V.

Owner


Data security

Users highlight the robust data security of Square Point of Sale. They appreciate the advanced encryption protocols and tokenization that protect sensitive payment information. Reviewers feel confident in the system's ability to prevent fraud and data breaches. They also value the additional security measures like two-factor authentication and customizable access codes for employees. However, some users note occasional issues with notifications and access control. Of the 208 Square Point of Sale users who gave detailed accounts of their use of Data Security, 97% rated this feature as important or highly important.

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“Square uses advanced encryption protocols to protect sensitive payment information during transactions, ensuring that customer data is secure and minimizing the risk of breaches.”
DS

Douglas S.

Master Business And Auto Enhancer California Electric Sign Contractor

“Square Point of Sale is a software that allows merchants to accept payments from customers using their mobile devices. Square Point of Sale uses encryption and tokenization to protect the data of both the merchants and the customers. Encryption means that the data is scrambled into a code that only authorized parties can read. Tokenization means that the data is replaced with a random string of numbers and letters that has no meaning by itself. These methods ensure that the data is secure even if it is intercepted or stolen by hackers.”
Verified reviewer profile picture

Pritam S.

Client Service


Electronic payments

Reviewers indicate that Square Point of Sale excels in handling electronic payments. They appreciate the convenience and speed of processing transactions through various methods, including card readers, online invoices, and mobile devices. Users find the system easy to navigate and value the ability to send payment links via email or text. They also mention the benefit of quick fund transfers and the system's reliability during high transaction volumes. Of the 116 Square Point of Sale users who gave detailed accounts of their use of Electronic Payments, 97% rated this feature as important or highly important.

See related user reviews

“Our business is primarily online, and occasionally in-person at vendor fairs. The majority of our sales are electronic. We are able to send invoices and payment links via e-mail or text message, as well as accept debit/credit card payments in person. ”
AS

Ashley S.

Co-Owner

“I have a small real estate photography company and for a couple years it was cash or check only because I was only doing a few jobs on the side while working full time as a realtor. It was almost expected in my area that the real estate agent would bring a check when the photographer was there taking pictures for the MLS. When I started letting clients know they can pay with a credit or debit card online or right on site after the appointment, they were blown away. When you're busy and running around in a million directions all day, having one less thing to worry about makes your day much easier and that's what this does. it makes everything easier.”
MC

Mike C.

Real estate photography and videography director


Mobile payments

Users report that Square Point of Sale's mobile payments feature is essential for businesses on the go. They appreciate the ability to process transactions anywhere using smartphones or tablets with the Square attachment. Reviewers find the system reliable and easy to use, even in areas with limited internet access. They also value the convenience of accepting payments at events, pop-up shops, and customer locations, enhancing sales opportunities. Of the 151 Square Point of Sale users who gave detailed accounts of their use of Mobile Payments, 96% rated this feature as important or highly important.

See related user reviews

“This is 100% necessary for us because we perform all of our services in the client's home. We collect payments on our cell phones, so this is a vital feature. It works great and we have not had any problems with processing the payments while being mobile. This works well through mobile service provider's connections as well as Wifi access.”
MM

Megan M.

Physical therapist

“We can basically take our "cash register" with us anywhere and process sales using a smart phone and the Square attachment for swiping cards.”
JA

Joy A.

Executive Director


Point of sale (pos)

Reviewers find Square Point of Sale to be a comprehensive and user-friendly system for managing sales transactions. They appreciate the portability and versatility of the POS system, which allows them to process payments, manage inventory, and track customer information seamlessly. Users highlight the ease of setting up and customizing the system to fit their business needs. However, some mention occasional connectivity issues and the need for better integration with larger phone cases. Of the 94 Square Point of Sale users who gave detailed accounts of their use of Point of Sale (POS), 94% rated this feature as important or highly important.

See related user reviews

“I love that it's portable and I can access my account from my phone, tablet or laptop at any time. I can take sales with the square swipe that plugs into my phone and I can also use my phone as a QR code and let the customer scan it and pay me ”
MH

Megan H.

Administrator

“Similar to payment processing, having Square as our POS system is critical. This is how we accept payments and have seen a large uptick in sales by accepting card payments ”
DG

Danielle G.

Farm Store Manager


Online payments

Users appreciate the online payments feature of Square Point of Sale for its convenience and efficiency. They report being able to send invoices and payment links, allowing customers to pay remotely. Reviewers find this capability particularly useful for businesses without a physical location or those offering services online. They also value the system's reliability and the ability to handle recurring payments. However, some users note occasional issues with platform compatibility and payment holds. Of the 194 Square Point of Sale users who gave detailed accounts of their use of Online Payments, 89% rated this feature as important or highly important.

See related user reviews

“I see many of my patients through a telemedicine platform and the online payment system helps me to get paid for those visits. I am a sole proprietor with no admin staff and this has saved a lot of time for me. I no longer have to collect payment info over the phone or send paper invoices (and then wait for payment).”
AF

Autumn F.

Naturopathic physician

“The contractor can process payments via invoicing online by sending invoice to customer and allowing them to safely enter their payment information from their source choice. ”
KS

Kari S.

Self- Contractor


All Square Point of Sale features

Features rating:

For retail
Price/Margin management
Customer management
CRM
Retail pos
Transaction history
Tips management
Credit card processing
Mobile access
For restaurants
Online ordering
Retail inventory management
Invoice creation
Order entry
Point of sale (pos) integration
Sales reports
Contact database
Invoice processing
Real-Time data
Activity dashboard
Online invoicing
Reporting/Analytics
Invoice history
Recurring invoicing
Receipt management
Search/Filter
Customizable invoices
Order management
Electronic signature
Document storage
Invoice management
Customizable reports
Customizable branding
Tax calculation
Billing & invoicing
PCI compliance
Alerts/Notifications
Returns management
Accounting integration
Security management
Access controls/permissions
Multi-Location
Data import/export
Recurring/Subscription billing
Remote access/control
Stock management
Inventory management
Customer accounts
Barcode/Ticket scanning
eCommerce management
Employee management
Discount management
Third-Party integrations
Inventory tracking
Loyalty program
Quotes/Estimates
Gift card management
Real-Time reporting
Commission management
Clock in/out
Sales tax management
API
Ordering automation
Sales history
Sales trend analysis
Contact management
Custom cake orders
Cash management
Restaurant pos
Separate checks
SMS marketing
Split checks
Reminders
Accounting
Customer database
Fraud detection
Inventory control
For liquor stores
For ipad devices
For bars/clubs
For bakeries
Item management
Labor cost calculator
Layaway management
Menu builder
Mobile app
Offline access
Email marketing
Device enrollment
Partial payments
Delivery management
Data synchronization
Pricing management
Promotions management
QR codes
Customizable templates
Real-Time updates
Customer history

Square Point of Sale awards

Awarded in 8 categories in 2026

Square Point of Sale alternatives

Square Point of Sale logo

Starting from

49

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
PayPal logo
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Stripe logo

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Epos Now logo
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Starting from

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Free version
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Square Point of Sale pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Square Free

0.00

Features included:

  • Tap, dip, or swipe processing fee: 2.6% + 15¢
  • Online processing fee: 3.3% + 30¢
  • POS app for any payment
  • Online site
  • Item library
  • Invoicing
  • Booking
  • Checking and savings accounts

Square Plus

49

Per month

Features included:

  • Tap, dip, or swipe processing fee: 2.5% + 15¢
  • Online processing fee: 2.9% + 30¢
  • Everything in Square Free
  • POS features for every industry
  • Lower processing fees
  • Loyalty rewards program
  • Email and text message marketing
  • Staff management

Square Premium

149

Per month

Features included:

  • Tap, dip, or swipe processing fee: 2.4% + 15¢
  • Online processing fee: 2.9% + 30¢
  • Everything in Square Plus
  • 24/7 priority support
  • Advanced reporting
  • Lowest processing fees
  • More text message marketing
  • No gift card load fees

User opinions about Square Point of Sale price and value

Value for money rating:

Of 338 reviews that provide robust commentary on Square Point of Sale's price and value, 64% mention it in a positive light.

Reviewers appreciate Square Point of Sale's affordability and transparent pricing, noting that it integrates well with existing equipment like mobile phones and tablets. They find the free version particularly beneficial for small businesses, allowing them to generate revenue before needing to upgrade. Users also value the user-friendly interface, comprehensive features, and responsive customer support. Some mention that while certain advanced functionalities require additional fees, the overall cost remains competitive compared to other POS systems. They highlight the lack of hidden fees and the straightforward pricing plan, which is especially appealing for small businesses. However, some users report that the processing fees can be high, particularly for non-profits and businesses with high transaction volumes. They express a desire for a simpler, flat-rate monthly fee option and more affordable advanced features. Additionally, some reviewers feel that the cost of hardware and add-on features can be steep, and the percentage taken from sales can impact their bottom line. Despite these concerns, many users still find Square to be a cost-effective and reliable solution for their business needs.

, and

To see what individual users think of Square Point of Sale's cost and value, check out the review excerpts below.

“There are many freemium features that can be an additional benefit on top of the current monthly costs unlike a shopify plan that bundles most offers in one subscription.”
Verified reviewer profile picture

Jared K.

Founder

“We used Square for a year and a half and we were able to grow our company, everything they offer on the free version was perfect and allowed you to generate revenue before needing to upgrade.”
Verified reviewer profile picture

Dwayne C.

Principal Owner

“The fees for this processor are quite hefty. While square's fees aren't hidden by any means, and are average for payment processing fees, I really wish there was a simpler, flat-rate monthly fee option that could save me money without taking 2.6% + 6¢ out of each of my sales. Or at least, with what I'm paying in fees, I really should not have to pay extra for other features like email/text marketing through Square.”
TC

Tessa C.

Tattoo Artist

Square Point of Sale integrations (116)

Integrations rated by users

We looked at 3,014 user reviews to identify which products are mentioned as Square Point of Sale integrations and how users feel about them.

Integration rating: 4.9 (13)

I use QBO for my accounting and payroll so it's important that I have the option to show if a payment has been made at the office via Square

The integration process into the QuickBooks online platform was easy and I like it because it automatically brings the sales receipts.

It’s important that I have access to Quickbooks for accounting and invoicing needs for my small business.

I have used QB for many years from it's earliest development and it works great for my business needs.

We use Square and QuickBooks together to make reporting easier and more accurate.

KC

Kelly C.

Owner and COO

1/5
Wix logo
Wix

Integration rating: 4.9 (8)

If they didn't integrate with wix I would not be able to process payments on my website

The capability to sync items purchased online with items purchased in the store.

EG

Eli G.

President

1/2
WooCommerce logo
WooCommerce

Integration rating: 4.0 (4)

The plugin to make them work together is awful, I had to take our site down because of issues with syncing inventory after purchases, that led to multiple customer refunds for out of stock items. I kept waiting for them to fix it, the internet is full of complaints, going back years. But even with their major updates, I was still having issues. I had reached the point where I felt like I was going to have to scrap all of my work on the site and settle for what I could do with their site. Then I started looking for other workarounds and found something that really filled this need and didn't require settling.

WooCommerce is what our website uses for sales, and this helps to track inventory.

BU

Billie U.

Operator

1/2
ClinicSense logo
ClinicSense

Integration rating: 4.7 (3)

Square integrates easily with ClinicSense, but ClinicSense has some work to do to make the integration more accessible for the business user.

These programs run my business, I need them to communicate with eachother for it all to run a little more smoothly

KS

Keeley S.

Owner, RMT

1/2

Integration rating: 4.3 (3)

It's a robust platform. We have a tea shop and make blends, I love that I can input recipes, run them and it will adjust my stock on everything, making life so much easier! Initially I looked for a way to make Square and Woocommerce work together. Technically this isn't working together, but it makes it possible to use them side by side, drawing from the same inventory pool. This really rounded everything out for me, adding so much more functionality to things and making inventory management run much smoother!

Shopventory acted as thus master of inventory between our BigCommerce Website and Square POS, the intention being not to oversell in the store or online. Shopventory also provided us with better reporting that Square POS.

BU

Billie U.

Operator

1/2
Thryv logo
Thryv

Integration rating: 4.0 (2)

It's our main CRM system which we also use to send estimates and invoices through. It's critical that the payments get credited to the invoices, not just at the account level.

I love the integration to help with my reviews after payment is processed it’s automatically sent.

LS

Lisa S.

Marketing Director

1/2

Integration rating: 5.0 (4)

Automatically Creates customers in square for the very first time they make an appointment.

KV

Kristine V.

Owner

Xero logo
Xero

Integration rating: 4.3 (4)

More efficient than entering each payment manually or through an upload. It meant AR was always up to date.

MG

Matthew G.

Director of Finance

Linktree logo
Linktree

Integration rating: 4.7 (3)

Linktree makes giving information simple and bringing people into my store, as well as my online shop.

GO

Grant O.

Editor

KioskBuddy logo
KioskBuddy

Integration rating: 5.0 (1)

We do not have staffed hours. We needed a way to have a self service kiosk without customers having access to our personal business data. These apps work extremely well together and we have been very happy with this service.

DG

Danielle G.

Farm Store Manager

Ecwid logo
Ecwid

Integration rating: 5.0 (1)

Not important to our business, but essential to many of the clients for whom we implement e-commerce solutions.

KC

Katherine C.

Creative Director

TapMango logo
TapMango

Integration rating: 5.0 (1)

I would prefer to have my customer reward system through square so that I’m only using one system for everything. Also points don’t always flow over quickly and easily.

DJ

Dean J.

Franchise owner.

Checkfront logo
Checkfront

Integration rating: 4.0 (1)

Checkfront is our only reservation system, in choosing a payment processor it was critical that it integrated with Square.

KP

Krista P.

CFO

Jotform logo
Jotform

Integration rating: 4.0 (1)

If JotForm changes, we don’t get notice from square to reactivate the payment processor.

CK

Crystal K.

Owner

Square Point of Sale customer support

What do users say about Square Point of Sale customer support?

Customer support rating:

We analyzed 173 verified user reviews to identify positive and negative aspects of Square Point of Sale customer support.

A number of users highlight Square's customer service as responsive, helpful, and quick to resolve issues.

Multiple users appreciate having several ways to contact support, including phone, email, and online options.

A portion of users report difficulty reaching customer service, citing long wait times and limited availability.

Multiple users mention challenges with getting direct help, including the need for codes and lack of live chat.

Support options

Email/help desk
Phone support
Knowledge base
Faqs/forum
Chat

Training options

Live online
Webinars
Documentation
Videos

To see what individual users say about Square Point of Sale's customer support, check out the review snippets below.

“Customer service is top notch and responds both to online inquiries and emails. If I really need someone, there is a phone center with support as well. ”

CO

Christina O.

Owner

“As impressed as I've been with the features of Square, what has really cemented their "hero status" amongst the team members in my office has been the quality of their customer support.”

AK

Adam K.

Branding and Technology Developer

“Additionally, customer support from Square has received mixed reviews, with some users reporting challenges in getting prompt and satisfactory assistance. While Square Point of Sale offers basic customization options, some users may find the options limited compared to other POS solutions.”

KA

Kereem A.

Accountant

“It can add stress to small businesses. And, the customer service could be hard to reach sometimes, so technical issues may not be fixed in real time.”

Verified reviewer profile picture

Dennis L.

Software developer

Square Point of Sale FAQs

Q. Who are the typical users of Square Point of Sale?

Square Point of Sale has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What is Square Point of Sale used for?

Square Point of Sale is a cloud-based POS solution for use with iOS and Android devices, or Square’s own point of sale hardware. The software allows users to manage customers, transactions, inventory, invoicing, and payments, with additional tools for managing customer loyalty, marketing, employees, and payroll. Square offers magstripe, chip, and contactless card readers for accepting payments via debit and credit cards, Google Pay, and Apple Pay. Square Virtual Terminal enables payment collection through a computer, which allows merchants to key in card details so that no card reader is required. Sell from anywhere Square Point of Sale helps businesses sell in-person, online, over the phone, or out in the field. Merchants can add a synced online store, sell through Instagram and Facebook, and offer curbside pickup, local delivery, and shipping -- no coding required. Grow customer relationships The built-in customer directory can track customer preferences and feedback with every card swipe. Key customer information is added automatically to build profiles, and merchants can search and sort customers to view their purchase histories, target email marketing campaigns, and send more personalized messages that keep customers coming back more often. Track the health of your business With Square Dashboard and built-in sales reports on the POS, merchants can access their sales data from any device, with real-time hourly sales reports for each location, transaction and deposit tracking, and more. Square POS helps merchants manage their inventory from anywhere. Products can be imported via CSV and names, prices, and quantities can be edited at any time. Daily stock alert emails notify users of items with low or no stock, and inventory levels can be exported to printable spreadsheets. Everything is integrated into your POS for a stress-free experience. It’s free to use, and no contracts, fine print, or manuals required.


Q. What are the benefits of using Square Point of Sale?

No contracts, fine print, or user manuals required. You can switch and have your team start ringing up customers in minutes.

Flexibility and Customization

  • Build a POS that streamlines your day-to-day and makes running your business easier. Start free with the essentials and add on additional features based on your business needs. Everything is integrated into your POS for a stress-free experience.

  • Payment can be processed from Mastercard, Visa, Discover, and American Express cards, and payment can be taken without an internet connection in offline mode.

    Personalized Customer Experiences

  • Know what your customers like. Track items they purchase, unique preferences, and feedback automatically every time you make a sale.

  • Payment details for regular customers can be stored, enabling users to charge them at the checkout with the tap of a button.

    Streamline Employee Management

  • Merchants can enable employee passcodes to control what data each employee is able to access, and all transactions are linked to employees, allowing users to keep track of who is responsible for each sale or refund, and reconcile commissions or tips.

  • Employees can clock in and out with timecards on the point of sale, with automatic overtime calculation, and hours can be edited by users.

    Drive Business Growth

  • Look at real-time sales trends to see how your business is doing. Review historical data to see what’s working. Use your POS’s built in sales and inventory reports to determine new opportunities and the right products to sell.

  • Sales reports can be filtered by location, device, and employee, and revenue-per-labor-hour reports can be generated to identify the most efficient employees.


  • Q. What languages does Square Point of Sale support?

    Square Point of Sale supports the following languages:
    English, French, Japanese, Spanish


    Q. Does Square Point of Sale support mobile devices?

    Square Point of Sale supports the following devices:
    Android, iPad, iPhone


    Q. Does Square Point of Sale offer an API?

    Yes, Square Point of Sale has an API available for use.


    Q. What level of support does Square Point of Sale offer?

    Square Point of Sale offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, Chat

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