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Rydoo Reviews

Overall rating

4.4

/5

193

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.54/10

Reviews by rating

Pros and cons

Xpenditure is very easy to use. The app is a great tool for uploading your receipts instantly, the OCR recognition engine could be improved.
Great ap that is convenient, does everything I could ever want it to. I love the way it integrates with Dropbox, and I can forward expenses through the email system right in.
I like Rydoo's clean interface and find it very easy to use. I like that there are several different ways to create an expense, and that Rydoo will populate fields based on the receipt.
I have no idea how they've got such a high rating other than paying for fake reviews. The matching algorithm fails 90% of the time.
The worst part is if I renew even for a month just to export my files, I have to renew for 3 users because that's what I cancelled on.
A month later, my accountant asked that I download all the receipts I had from Rydoo. So I pop in to export my files and to my disappointment I couldn't because I had cancelled the subscription.
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193 reviews

Recommended

AR
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Verified reviewer

Financial Services, 10,001+ employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Secures Your Travel Expenses in a Smarter Way

Reviewed 5 years ago
Pros

I travel extensively for my work and have a budget allocated for each of my visits. I find it time consuming to type all my expenses on a spreadsheet and was looking for a better alternative. I decided to search for a software that can help me reduce these steps. I found Rydo and this has minimized the amount of work in compiling my expenses. First of all, I take photos of all my paper receipts and gather the electronic ones, then I just upload them all at once. Keeps things simple and makes you work smarter. The best part, is that this software computes the different currencies and simplifies my job. It manages my reimbursements in a timely manner. I am secured that my travel expenses are in good hands.

Cons

My only concern is sometimes the software tends to lag and takes slower than usual. This is a pet peeve especially when you have multiple receipts. I hope they fix this problem.

TB
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Tony B.

Construction, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The solution that will allow you to keep track of expenses!!!

Reviewed 6 years ago

Xpenditure is a very convenient solution, especially their mobile app. I find their desktop version to be slightly more difficult to manage, but still fairly easy. This helps people keep a better track of their expenses and makes it easier to validate and verify with the instant picture option.

Pros

Our organization was looking to go paperless as much as possible. We were suffering from a lot of paperwork in this department while handling all business travel related documents/receipts. We had been researching many solutions that are available on the market but the most flexible one was Xpenditure. One of the best things was implementing this product. We had a great experience to work closely together with the Xpenditure team in order to align the product with our business needs. We were very impressed and highly appreciated that they always listen to what the needs are of the customer. If they can not come up with a solution immediately they will take the point with them and come back.

Cons

No cons were added to this review

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Jeanette A.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Was ok, but got worse

Reviewed 4 years ago
Pros

We used Rydoo, when it was Zenefits. It was mediocre then, but when it changed it's name to Rydoo, it became more complicated and less accurate we had to leave it and go to another program.

Cons

It was difficult to operate for both the staff and the administration.

Vendor response

Hey Jeanette, Thank you for submitting your review about Rydoo. We're sorry to hear about your experience. As an evolving company, we are constantly working on bettering our system to create the best possible user experience for our clients. We have taken your review into consideration and have forwarded it to the the respective department. It should be noted that Rydoo has never been affiliated with Zenefits. Previously, our name was Xpenditure and we merged with iAlbatros to form the Rydoo of today :) Again, thank you for your submission. Have a fantastic day! Kind regards, The Rydoo Team

AR
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Verified reviewer

Marketing and Advertising, 51-200 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Gets the job done

Reviewed 4 years ago

I don't have much control over whether we continue to use this software or pivot to another reimbursement system, but dang that stupid mobile app makes me so mad.

Pros

I love that I can snap a picture of my receipt and open my phone to submit my receipt/ reimbursement request immediately. It's nice to be able to report the spend in the moment so I don't have to worry about keeping the receipt and turning it in when I get back to the office.

Cons

The mobile app SUCKS. It takes so long to load and then the screen will freeze as you type, so you have to type one letter at a time and wait for it to load. That doesn't sound too bad but I promise you when you actually have to sit and wait for every single letter you type to pull up into the comment box it can make your blood boil.

AR
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Verified reviewer

Electrical/Electronic Manufacturing, 11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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"great software to keep track of your expenses"

Reviewed 4 years ago
Pros

It is a great app to keep record of your expenses and all your transactions. as all the calculations are solved my software, any probability of mistake is eliminated. I would recommend this software without a second thought. I loved its application version.

Cons

sometimes the modifications done on app does not synchronize to desktop. also sometimes it becomes sluggish. Overall it is a great software.

AR
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Verified reviewer

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Does exactly what we needed

Reviewed 7 years ago

The fabrication company I work for was looking for an expense tracker to categorize and link with the quickbooks accounting we already had implemented. We can load receipt and pair them with projects, accounts, and add notes. This helps tremendously for a small company going through consumables daily! Great software and very intuitive.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Dear Mr/Mrs, we appreciate your positive feedback about Xpenditure. Great to hear that Xpenditure helped your company managing its' consumables. If you have any questions about our integrations or features, just let us know!

AR
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Verified reviewer

Research, 1,001-5,000 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Indispensable for its versatlity

Reviewed 5 years ago
Pros

The software automates the expense management process from receipt to accounting. use it both for my day-to-day personal expenditure, as well as travel expenses related to conferences and visits. I also use it to keep track of the expenses incurred in procuring research-related materials.

Cons

Nothing to dislike about this software/ app.

AR
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Verified reviewer

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  • Value for money
  • Ease of use
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Could Be Improved

Reviewed 7 years ago

The app works as intended, and it really does help someone like me - not the most organized of people - keep up with vital business expenses as a self-employed consulting engineer.

Pros

Easy to input data. The camera option is a lifesaver. Also easy to transfer things like PDF bills and receipts into the program. The scanning is MOSTLY accurate though not always. You need to review each and every transaction for accuracy.

Cons

The website, where you really need to do most of the heavy lifting, is NOT an obvious interface. You need to hunt around for things you want to do. For instance, it took me awhile to find the interface with QuickBooks online. Things are buried, and you need to hunt for them.

AE
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Annetta E.

Farming, 5,001-10,000 employees

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Xpenditures

Reviewed 8 years ago

So far, I've been pretty impressed with how automated and "intelligent" the app is in determining merchant, receipt total, date, etc. I looked at several scanners and devices before deciding to give Xpenditures a whirl. I think it's going to free up a lot of my time spent entering data to a spreadsheet.

Pros

That it reads the receipt and can "intelligently" determine merchant, amount, etc. from a picture taken with my phone. I think I'm really going to love using it!

Cons

I haven't done much yet with the reports and such - but a tutorial giving pointers would be helpful in getting started and setting up my system preferences (maybe I missed it??? and it already exists?) I do like having Help Chat available!

AR
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Verified reviewer

Management Consulting, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Wonder expense reporting tool

Reviewed 4 years ago
Pros

This is a great expense management and reporting app for my small business. The best feature by far is Rydoo's customer service. Additionally, I really love that re-occurring expenses can be integrated into your to-do list automatically so if you're busy like i am or can't access the app, the software is capable of carrying out the expense with your intervention.

Cons

It's hard to say since this product is nearly perfect, but if i had to pick one downside I would say that the mobile app has some limited functionality.

MG
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Mariavittoria G.

Building Materials, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Not really satisfied

Reviewed 2 years ago

Well at the beginning it was good.. but I think in the last year it's declining..

Pros

Easy to scan receipt. Easy to use with user.

Cons

No way to update easily credit card statement. Every time we do that, i.e. once a month , two of our credit card statements do not update correctly. Which one, it's random. Now I will have to do that manually. Thanks Rydoo, you are good at promising.. but then, it's my problem. I have been having patience, but I think i will migrate for next year to something easier, or at least cheaper...

FM
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FRANK M.

Electrical/Electronic Manufacturing, 201-500 employees

Used daily for 1-2 years

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  • Value for money
  • Ease of use
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Downhill

Reviewed 5 years ago

This was a great app before Rydoo purchased Expenditure. It has gone downhill with every update since the purchase. I've never seen anything like it. They've turned a good app into absolute junk. I'm switching to another app even though I recently paid for an entire year.

Pros

This used to work great. It uploaded emails and camera shots without issue. Made doing a expense report a piece of cake. I had my entire sales team using it. It's been a steep downhill ride for the last six months. Our entire company is changing, most likely to Concur.

Cons

Will no longer upload emailed receipts. Camera uploads are slow and often are duplicated. The software has a tendency to take the amount before tip, which makes it worse than useful. You have to check every receipt to make sure it uploads correctly.

AT
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Alex T.

Information Technology and Services, self-employed

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent Expense Tracker

Reviewed 7 years ago

One of the best features of Xpenditure is the ability to convert photos of receipts into actual data that you can categorize, assign expense accounts to, and track as part of projects. I used to perform this task manually, entering the data from receipts into a custom system, then taking a photo of the receipt for safe-keeping. It was a weekly chore, that took up at least an hour per week. Now, it takes me seconds to take a picture of the receipt with my phone, and simply let Xpenditure do the rest. Great product!

Pros

Easy to use. Decent mobile app, better web front-end.

Cons

Initially, it took time to figure out where the categories / accounts were hiding. It would be nice to have a default currency setup. Sometimes, the application assumes I'm using a different currency, other than US dollar. Instead of asking me to verify something each time, it should just default to US dollar.

Vendor response

Thank you for your review Alex! It's possible to set your default currency in your personal settings.

BS
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Bela S.

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Single best business app I use

Reviewed 7 years ago

I travel extensively all over the world and am horrible at keeping up with expenses leading to painful all-day "catch-up" sessions when my accountant gets on my case. This service takes all the pain out of doing expenses. The OCR feature is pure gold and I love how it tries to figure things out on its own. After I do a quick run-through to make sure all is correct, a simple step creates an expense...

Pros

No pros were added to this review

Cons

No cons were added to this review

BD
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Bart D.

Information Technology and Services, 1-10 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great expense tool !

Reviewed 7 years ago

We love expenditure ! Great tool, web-service (interface) could be a bit faster sometimes (if you use on a daily base) - just scan and you are ready !

Pros

- scanning service with great OCR - in belgium you can loose the original receipt (they keep it for 10 years) - swift interface - superfriendly support

Cons

- interface a bit slow sometimes (probably because of growth -- invest in servers :-) ) - can't ready directly from KBC (important bank in BE° - cannot integrate with yuki or exact offline (only the online version which is a non go for our account because its too slow) -- so more export/api option should be recomended

RP
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Richard P.

Medical Devices, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Streamline

Reviewed 7 years ago

I have enjoyed getting ride of all the receipts Xpenditure has cut our time and paperwork by 75%. Thanks

Pros

Ease of managing receipts

Cons

After updating my phone it seems a little slower to start up

AH
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Amber H.

Philanthropy, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Customer service

Reviewed 6 years ago
Pros

It is user friendly and I like that you can customize just about anything. The reporting side has several options and is compatible with Quickbooks.

Cons

The mobile app has some gliches from time to time so we have to re download the app. I would like an easier way to attach multiple pages for a receipt.

MH
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Martha H.

Hospital & Health Care,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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second year

Reviewed 7 years ago

I started with xpenditure last year when i was doing my taxes and thinking "there must be a better way" to organize my receipts. This app/software has a lot of functions that I do not even use. I mainly use it for nonreimbursed work expenses, keeping receipt from travel for work, etc. Between my husband and I, there are 4 LLCs and 2 personal taxes getting submitted to the IRS each year. After seeing the report I was able to generate for the accountant, he is on board now and using the app. I like it and while I don't know how to use it to the fullest potential, the customer support is really great.

Pros

ease of use from phone to photo receipts

Cons

Too many receipts bogs down the system. I photo-entered receipts yesterday from a week of travel and the app is still trying to upload them. I am worried that it won't work and I will have to do it all over again.

KT
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Kieran T.

Computer Software, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product, recommended

Reviewed 7 years ago

This product by as greatly simplified the expenses process for us. The ability to capture and dispose of receipts, to summarize expenses and to automate aporoval workflow is excellent.

Pros

Simple and comprehensive

Cons

Aporoval set up not so Simple

LG
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Luigi G.

Information Technology and Services, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Lifesaver!!!

Reviewed 7 years ago

It's ok, but somethime the app freezes if you try to load to much stuff. Desktop experience is ok, sometime opening popovers is slow you need to speed up servers and make a more light JavaScript (I'm in europe). Filters can be improved, even multiple records selection can be improved.

Pros

I love it because make everything is easy and automatic data recognition is fantastic

Cons

Dashboard can be better, navigation sometimes is strang and labels sometime not clear . UX can be fixed, you need an UX test. Create a a report is not clear, integration with debitoor is has some problems in control panel.

DN
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Derek N.

1-10 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great product so far

Reviewed 7 years ago

I need to track reimbursable and non-reimbursable expenses. So far this has been the easiest way to do so. I plan to integrate it with my accounting software as well.

Pros

How easy it is to import, categorize, and edit information. I like that I can track all kinds of expenses as well as reimbursable expenses.

Cons

Loading a bulk of expenses takes a bit of time, especially when you must click on each one to edit. My only other complaint is about the iPhone app. I wish the taking a photo of the receipt, it would crop out the surrounding area and make it look like a scan like scanner apps do.

Vendor response

Hi Derek, Thank you for your valuable feedback. I'm happy to announce that we're working on a new mobile application containing 'the scanning & cropping feature' you described in your review (along with some other cool improvements). The good news is that you already can subscribe for the beta version here: http://beta.xpenditure.com/. Don't hesitate to contact us if you have other remarks or questions!

JR
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James R.

Review source

Overall Rating
  • Value for money
  • Ease of use
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Expenses Made Easy

Reviewed 7 years ago

I have been using Xpenditure for a few months now and can thoroughly recommend it. Very easy to use and saves me at least couple of hours a month in the expense claim process. Love the ability to report at the end of each month with pictures of all receipts. So easy to snap a picture on your mobile device and have all your claims ready for review/approval at the end of the period. I was going to give 4 stars, but as the mileage sub rate has just been released, I have boosted to 5 stars. Well done, you have now completely converted me from manual entries and I also no longer need to use TripCatcher for my mileage too.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi James, thanks for your kind words, we really appreciate your feedback. We're glad you like the mileage sub rate, and we hope we can surprise again and again in future releases.

IC
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Ivan C.

Construction, 201-500 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rydoo - amazing tool

Reviewed 4 years ago

Very great experience. We can solve all the issues managing the travel expense. Everything is recorded in the system with the relevant information. Most helpful part is the possibility to have the approval of the manager for the invoices.

Pros

Rydoo is a great software for managing for expense management. It's very easy to use and to learn. We are testing the tool since the last months and surprisingly we discovered a lot of interesting functionalities: upload the invoice, create user-manager, create a flow of approval, etc.. We are very happy with it and thinking to implement the solution for all our offices.

Cons

At the moment it's difficult to find something wrong with the software as we are not using it for a long time. So far, so cool.

LH
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Liszt H.

Human Resources, 201-500 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Rydoo review

Reviewed 5 years ago
Pros

very useful, it allows me to create my expenses on the fly so that I can forget about the receipts very good support service, I find it useful

Cons

its mobile application is usually somewhat slow and complicated, it also lacks some features that its web version has, for me it is not so bad it is acceptable it is possible to get something useful I hope it will improve

HK
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Hanif K.

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Perfect for Business

Reviewed 7 years ago

From the receipt to submission of the yearly taxes, this one software does it all. Just click a picture of the receipt, choose the category and method of payment, and the rest is taken care of. At the end of the year, all I need to do is run a simple summary and it does all the bookkeeping for me. Summarizes all the yearly expenses in categories, and I simply note the final figure and give it to my accountant. Couldn't be easier. Has made my life that much easier. And if the tax guys need info, all the receipt details and a picture of the receipt are there..... For small businesses, this is a must for making bookkeeping so much easier and organized.

Pros

No pros were added to this review

Cons

No cons were added to this review