Rydoo Reviews

I use this software to submit receipts for reimbursement. I only use it on occasion so I am not as adept as I would like to be with it. I think overall it is easy to use and gets the job done.

I wish it was more intuitive. It seems handy to upload receipts but every time I do I get flagged for the receipt being missing so I have to redo my submission.

Easy to scan receipt. Easy to use with user.

No way to update easily credit card statement. Every time we do that, i.e. once a month , two of our credit card statements do not update correctly. Which one, it's random. Now I will have to do that manually. Thanks Rydoo, you are good at promising.. but then, it's my problem. I have been having patience, but I think i will migrate for next year to something easier, or at least cheaper...

I love that I can snap a picture of my receipt and open my phone to submit my receipt/ reimbursement request immediately. It's nice to be able to report the spend in the moment so I don't have to worry about keeping the receipt and turning it in when I get back to the office.

The mobile app SUCKS. It takes so long to load and then the screen will freeze as you type, so you have to type one letter at a time and wait for it to load. That doesn't sound too bad but I promise you when you actually have to sit and wait for every single letter you type to pull up into the comment box it can make your blood boil.

We used Rydoo, when it was Zenefits. It was mediocre then, but when it changed it's name to Rydoo, it became more complicated and less accurate we had to leave it and go to another program.

It was difficult to operate for both the staff and the administration.

Hey Jeanette, Thank you for submitting your review about Rydoo. We're sorry to hear about your experience. As an evolving company, we are constantly working on bettering our system to create the best possible user experience for our clients. We have taken your review into consideration and have forwarded it to the the respective department. It should be noted that Rydoo has never been affiliated with Zenefits. Previously, our name was Xpenditure and we merged with iAlbatros to form the Rydoo of today :) Again, thank you for your submission. Have a fantastic day! Kind regards, The Rydoo Team

This is a great expense management and reporting app for my small business. The best feature by far is Rydoo's customer service. Additionally, I really love that re-occurring expenses can be integrated into your to-do list automatically so if you're busy like i am or can't access the app, the software is capable of carrying out the expense with your intervention.

It's hard to say since this product is nearly perfect, but if i had to pick one downside I would say that the mobile app has some limited functionality.

The software automates the expense management process from receipt to accounting. use it both for my day-to-day personal expenditure, as well as travel expenses related to conferences and visits. I also use it to keep track of the expenses incurred in procuring research-related materials.

Nothing to dislike about this software/ app.

This used to work great. It uploaded emails and camera shots without issue. Made doing a expense report a piece of cake. I had my entire sales team using it. It's been a steep downhill ride for the last six months. Our entire company is changing, most likely to Concur.

Will no longer upload emailed receipts. Camera uploads are slow and often are duplicated. The software has a tendency to take the amount before tip, which makes it worse than useful. You have to check every receipt to make sure it uploads correctly.

Really good value. Much cheaper than alternatives. easy to use. even some of the least tech savvy colleagues have gotten on board with it.

long waits for forgotten passwords notifications fro approval could be improved. Could use integration with banks for payments to streamline further, similarly with accounting packages

It is user friendly and I like that you can customize just about anything. The reporting side has several options and is compatible with Quickbooks.

The mobile app has some gliches from time to time so we have to re download the app. I would like an easier way to attach multiple pages for a receipt.

ease of use from phone to photo receipts

Too many receipts bogs down the system. I photo-entered receipts yesterday from a week of travel and the app is still trying to upload them. I am worried that it won't work and I will have to do it all over again.

Simple and comprehensive

Aporoval set up not so Simple

Easy to use. Decent mobile app, better web front-end.

Initially, it took time to figure out where the categories / accounts were hiding. It would be nice to have a default currency setup. Sometimes, the application assumes I'm using a different currency, other than US dollar. Instead of asking me to verify something each time, it should just default to US dollar.

Thank you for your review Alex! It's possible to set your default currency in your personal settings.

Time saving

Some date enter in the Phone disappear (countries). Country list on Phone is not user friendly (need long scroll down)

Ease of managing receipts

After updating my phone it seems a little slower to start up

- scanning service with great OCR - in belgium you can loose the original receipt (they keep it for 10 years) - swift interface - superfriendly support

- interface a bit slow sometimes (probably because of growth -- invest in servers :-) ) - can't ready directly from KBC (important bank in BE° - cannot integrate with yuki or exact offline (only the online version which is a non go for our account because its too slow) -- so more export/api option should be recomended

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Dear Mr/Mrs, we appreciate your positive feedback about Xpenditure. Great to hear that Xpenditure helped your company managing its' consumables. If you have any questions about our integrations or features, just let us know!

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Hi, thank you for your valuable feedback. If you need any help setting up your account, just let us know. We're happy to help!

Really easy to use. Even our most senior partners learned to report their expenses after a short tutorial. It's really intuitive. Costumer support is also great.

It's a little bit expensive, but it's worth it. Free software doesn't work well with teams.

Customer support is excellent. I like how it integrates with your banking account, if you choose to link them, which helps in not having to type in different expenses. I REALLY LIKE, if you have recurring expenses every month, there's a check box (recurring expense) that you can check, and on the day of the month that expense is due, everything is already setup for you in a todo list and you can just...

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Sometimes the mobile app doesn't get all of the information and then I'll go on the computer to adjust the information.

Ease of use and set up was relatively easy compared to other accounting programs I've used before. For such a small business, we needed something simple and this seems to suit our needs exceptionally well.

Setting up the GST component for Australian businesses and not having an Australian ABN in the set up. The wording in particular is confusing when trying to set it up in Aus. It is set up to show 10% but if you are only putting in partial GST you have to remove the GST and select something different because the program wont allow you to adjust the amount.

I love being able to upload the pictures of receipts so easily. I tried several programs and found this one worked the best for me. It was much user-friendly than the others.

I'm still learning how to do it and I can't seem to figure out how to export a report with out like 50 fields. Wish I could choose which fields to export to save time when I get the report downloaded.

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Hi James, thanks for your kind words, we really appreciate your feedback. We're glad you like the mileage sub rate, and we hope we can surprise again and again in future releases.

Easy to input data. The camera option is a lifesaver. Also easy to transfer things like PDF bills and receipts into the program. The scanning is MOSTLY accurate though not always. You need to review each and every transaction for accuracy.

The website, where you really need to do most of the heavy lifting, is NOT an obvious interface. You need to hunt around for things you want to do. For instance, it took me awhile to find the interface with QuickBooks online. Things are buried, and you need to hunt for them.

That it reads the receipt and can "intelligently" determine merchant, amount, etc. from a picture taken with my phone. I think I'm really going to love using it!

I haven't done much yet with the reports and such - but a tutorial giving pointers would be helpful in getting started and setting up my system preferences (maybe I missed it??? and it already exists?) I do like having Help Chat available!