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Zoho Expense
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ttravel and expense management solution
Table of Contents
Zoho Expense - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Zoho Expense overview


Based on 1171 verified user reviews
What is Zoho Expense?
Zoho Expense is an expense report tool with key features that include expense tracking, mobile receipt upload, receipt management, expense claims, mobile access, accounting integration, and more.
Who uses Zoho Expense?
Reviews for Zoho Expense come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Construction (5%), and Computer Software (5%). The most frequent use case for Zoho Expense cited by reviewers is expense report management (91% of reviewers).
What do users say about Zoho Expense pricing?
Most users consider Zoho Expense to deliver strong value for money, especially for small businesses, and they appreciate the affordable pricing and free trial. Some users report that costs rise with more users and find the subscription model inconvenient.
What are the most popular integrations for Zoho Expense?
The Zoho Expense integrations most frequently cited by reviewers are: Zoho Books (an accounting product rated 4.9 out of 5 for its integration with Zoho Expense) and QuickBooks Online (an accounting product, 4.7).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Oversight
Navigation
DiGitization
Processing
Connectivity
Access
Zoho Expense’s user interface
Zoho Expense pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.6
Customer support
4.5
Reviews sentiment
What do users say about Zoho Expense?
Users think Zoho Expense streamlines expense management with automated receipt scanning, customizable reports, and efficient approval workflows. They find it saves time, reduces manual errors, and helps organize expenses by category, project, or employee, with strong integration to accounting systems and mobile access for on-the-go tracking. They appreciate the intuitive interface and flexible reporting options.
Some say the mobile app can be buggy and less polished than the web version, and pricing tiers may be restrictive for small teams. They report customer support is generally responsive, though setup and onboarding can require extra assistance and training for new users.
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Who uses Zoho Expense?
Based on 1,171 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zoho Expense's key features
GetApp's analysis of 157 verified user reviews collected between July 2021 and December 2024 identifies Zoho Expense's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Zoho Expense's expense tracking capabilities. They find it easy to track expenses by project, differentiate between company card and reimbursable expenses, and sync with Zoho Books. Users report that the drag-and-drop functionality for invoices saves time and simplifies the process. They highlight the detailed reporting and visibility it provides, which helps in financial control and reconciliation. They also mention the integration with QuickBooks Online and the ability to manage expenses across different geographical locations. Of the 99 Zoho Expense users who gave detailed accounts of their use of Expense Tracking, 97% rated this feature as important or highly important.
Amy T.
CFO
Shashikant K.
Sales Manager
Users report that Zoho Expense's mobile receipt upload is highly convenient and decreases the number of missing receipts. They find it easy to photograph receipts immediately after purchase and dispose of the paper. Reviewers appreciate the autoscan capability, which captures most receipt information accurately. They highlight the ability to upload receipts directly from the mobile app, which is particularly useful for remote teams and frequent travelers. They also mention the email forwarding option and the ease of use across different devices. Of the 77 Zoho Expense users who gave detailed accounts of their use of Mobile Receipt Upload, 94% rated this feature as important or highly important.
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Catherine C.
Senior Accountant
Logan M.
Senior Engineer
Reviewers indicate that Zoho Expense's receipt management capabilities are valuable for keeping receipts organized and accessible. They appreciate the auto-scanning capability and the ability to upload receipts from various sources, including mobile and desktop. Users report that it helps maintain a digital and paper trail, which is essential for audit purposes. They find it easy to attach receipts to expenses and categorize them. They also mention the integration with QuickBooks Online and the convenience of having all receipts stored in one place. Of the 79 Zoho Expense users who gave detailed accounts of their use of Receipt Management, 92% rated this feature as important or highly important.

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Melissa J.
Corporate Controller
John E.
Regional Platforms Lead
Users report that Zoho Expense simplifies the expense claims process. They find it easy to create, update, and submit expense reports for approval. Reviewers appreciate the transparency in the approval process, as they can see who needs to approve the claims. They highlight the ability to assign expenses to clients for reinvoicing and the ease of managing reimbursements. They also mention the notifications about the expense claim process and the accurate handling of different currencies. Of the 23 Zoho Expense users who gave detailed accounts of their use of Expense Claims, 91% rated this feature as important or highly important.
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Sara M.
Operations specialist
claire g.
partner
Reviewers appreciate Zoho Expense's mobile access, noting its convenience for tracking expenses on the go. They find it easy to upload receipts and manage expenses in real-time using the mobile app. Users report that the app is user-friendly and essential for employees who travel frequently. They highlight the seamless performance and the ability to perform various functions without a computer. They also mention the importance of mobile access for small agile businesses and the ease of setup and use. Of the 31 Zoho Expense users who gave detailed accounts of their use of Mobile Access, 87% rated this feature as important or highly important.
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Tatiana G.
Painter in Chief
James D.
President
Users report that Zoho Expense's accounting integration is seamless and reduces manual data entry. They appreciate the integration with Zoho Books, QuickBooks Online, and other accounting software. Reviewers highlight the ease of pushing receipts and expenses to accounting systems, which streamlines the bookkeeping process. They find it useful for ensuring accurate client billing and time management. They also mention the ease of setup and the ability to track accounting information efficiently. Of the 32 Zoho Expense users who gave detailed accounts of their use of Accounting Integration, 84% rated this feature as important or highly important.
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Kirti D.
Managing Director
Tracy O.
Owner
All Zoho Expense features
Features rating:
Zoho Expense awards
Zoho Expense alternatives
Zoho Expense pricing
Pricing plans
Pricing details:
User opinions about Zoho Expense price and value
Value for money rating:
Of 134 reviews that provide robust commentary on Zoho Expense's price and value, 83% mention it in a positive light.
Most users consider Zoho Expense to offer good value for money, particularly for small businesses and startups. They appreciate the affordability of the pricing plans, which provide enterprise-level features at a competitive cost. Users find the free version sufficient for small teams or individual use, though many choose to upgrade for additional functionalities. Reviewers indicate that the software's cost-effectiveness is a significant advantage, especially when compared to more expensive alternatives like Expensify. They also value the free trial period, which allows them to experience the full functionality before committing.
Some users report that the pricing structure can be a drawback, especially for smaller businesses or those needing fewer user licenses. They mention that the cost can become prohibitive as the number of users increases, and some find the monthly subscription model inconvenient. A few reviewers feel that the trial period is too short and that the software includes features they do not need, which adds to the perceived cost. Despite these concerns, many users still find Zoho Expense to be a cost-effective solution for expense management.
, and
To see what individual users think of Zoho Expense's cost and value, check out the review excerpts below.
Zoho Expense integrations (47)
Integrations rated by users
We looked at 1,171 user reviews to identify which products are mentioned as Zoho Expense integrations and how users feel about them.
Integration rating: 4.8 (32)
“The automatic sync and logging of expenses and employee reimbursement liabilities saves time and effort”
“To have a seamless overview of al the expenses that are being made as well as the approval process.”
Amy T.
CFO
Integration rating: 4.8 (4)
“It is important for us to tag our expenses for projects for client billings. ”
Amy T.
CFO
Integration rating: 4.9 (10)
Integration rating: 4.8 (8)
Integration rating: 4.3 (3)
Integration rating: 5.0 (2)
Integration rating: 3.5 (2)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Zoho Expense customer support
What do users say about Zoho Expense customer support?
Customer support rating:
We analyzed 75 verified user reviews to identify positive and negative aspects of Zoho Expense customer support.
Widespread user sentiment highlights fast, responsive, and helpful customer support for most inquiries and issues.
A fair number of users appreciate the ease of reaching support, often getting immediate help from knowledgeable staff.
Multiple users mention support is readily available during onboarding and setup, making the transition smoother.
A minority of users report slow or incomplete responses, difficulty reaching support, and lack of timely follow-up.
Support options
Training options
To see what individual users say about Zoho Expense's customer support, check out the review snippets below.
“There are a few functionalities we wish we had (and hope will come at some point in the future!), but customer service is super responsive and helpful whenever we've had questions or issues.”
Naomi K.
Project Manager
“I had to reach out a couple of times to support with a question and customer support response time was fantastic !”
Catherine S.
Assistant Controller
“It took the support team a while to get me set up and it seems there are big gaps in instructions and the support teams instructions didn't make sense to me.”
Chantal C.
DIgital Marketing Manager
Zoho Expense FAQs
Zoho Expense has the following pricing plans:
Starting from: $4.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What is Zoho Expense used for?
Zoho Expense is an online solution that enables organizations to effectively manage business travel and spend. Zoho Expense automates expense reporting - from receipt to the balance sheet, and helps organizations save a significant amount of time and effort. Zoho Expense also streamlines business travel and booking, enforces multi-level approvals, and tracks advance payments. Hidden costs and time associated with manual expense reporting significantly reduce courtesy of Zoho Expense's ability to automate approval and other processes. Budgets, powerful spend rules and limits, and analytics help tighten reins on spend. A high degree of customization ensures organizations can implement Zoho Expense quickly, effectively, and without changing existing processes. Integration with a wide range of apps helps Zoho Expense fit into existing ecosystems seamlessly. Zoho Expense is the go to choice for thousands of businesses in over 150 countries. Find out why, sign up for a free trial now!
Q. What are the benefits of using Zoho Expense?
*Intuitive UI
* Automated expense creation from receipts, card transactions, and more
* Automated expense reporting and approval
* Multi-level approvals
* Automatically enforced spend rules and limits
* Fine-grained customizations
* Airtight budgeting and compliance
* Expedited reimbursements
* In-app collaboration
* Powerful accounting, ERP, travel, and other integrations
Q. Who are the typical users of Zoho Expense?
Zoho Expense has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Zoho Expense support?
Zoho Expense supports the following languages:
Chinese (Simplified), English, French, German, Italian, Japanese, Portuguese, Spanish
Q. Does Zoho Expense support mobile devices?
Zoho Expense supports the following devices:
Android, iPad, iPhone
Q. Does Zoho Expense offer an API?
Yes, Zoho Expense has an API available for use.
Q. What other apps does Zoho Expense integrate with?
Zoho Expense integrates with the following applications:
PayPal, Zoho People, Dropbox Business, Zoho CRM, Zoho Projects, QuickBooks Online Advanced, Zoho Flow, OneDrive, Google Workspace, Google Drive, Box, Zoho Books, Dynamics 365, Zoho Cliq, Routespring, CSG Forte, SAP Business One, Slack, Microsoft 365, Zoho WorkDrive, GetThere Travel, Dynamics 365 Business Central, QuickBooks Online, SAP BusinessObjects Business Intelligence, Zoho Analytics, Xero, Evernote Teams, Zoho Invoice, Microsoft Excel
Q. What level of support does Zoho Expense offer?
Zoho Expense offers the following support options:
Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support
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