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Zoho Expense Logo

Ttravel and expense management solution

Table of Contents

Zoho Expense - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Zoho Expense overview

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Based on 1171 verified user reviews

What is Zoho Expense?

Zoho Expense is an expense report tool with key features that include expense tracking, mobile receipt upload, receipt management, expense claims, mobile access, accounting integration, and more.

Who uses Zoho Expense?

Reviews for Zoho Expense come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Construction (5%), and Computer Software (5%). The most frequent use case for Zoho Expense cited by reviewers is expense report management (91% of reviewers).

What do users say about Zoho Expense pricing?

Most users consider Zoho Expense to deliver strong value for money, especially for small businesses, and they appreciate the affordable pricing and free trial. Some users report that costs rise with more users and find the subscription model inconvenient.

What are the most popular integrations for Zoho Expense?

The Zoho Expense integrations most frequently cited by reviewers are: Zoho Books (an accounting product rated 4.9 out of 5 for its integration with Zoho Expense) and QuickBooks Online (an accounting product, 4.7).

Starting price

4per user /
per month

Alternatives

with better value for money


Pros & Cons

Oversight

Navigation

DiGitization

Processing

Connectivity

Access

Zoho Expense’s user interface

Ease of use rating:

Zoho Expense pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(13)
3-4(378)
5(780)

What do users say about Zoho Expense?

Users think Zoho Expense streamlines expense management with automated receipt scanning, customizable reports, and efficient approval workflows. They find it saves time, reduces manual errors, and helps organize expenses by category, project, or employee, with strong integration to accounting systems and mobile access for on-the-go tracking. They appreciate the intuitive interface and flexible reporting options.

Some say the mobile app can be buggy and less polished than the web version, and pricing tiers may be restrictive for small teams. They report customer support is generally responsive, though setup and onboarding can require extra assistance and training for new users.

Select to learn more


Who uses Zoho Expense?

Based on 1,171 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Construction
Computer Software
Nonprofit Organization Management
Others

Use cases

Expense Report
Travel Management
Mobile Accounting Apps
Enterprise Accounting
Mileage Tracking

Zoho Expense's key features

GetApp's analysis of 157 verified user reviews collected between July 2021 and December 2024 identifies Zoho Expense's most critical features and summarizes user sentiment about those features.

Expense tracking

Reviewers appreciate Zoho Expense's expense tracking capabilities. They find it easy to track expenses by project, differentiate between company card and reimbursable expenses, and sync with Zoho Books. Users report that the drag-and-drop functionality for invoices saves time and simplifies the process. They highlight the detailed reporting and visibility it provides, which helps in financial control and reconciliation. They also mention the integration with QuickBooks Online and the ability to manage expenses across different geographical locations. Of the 99 Zoho Expense users who gave detailed accounts of their use of Expense Tracking, 97% rated this feature as important or highly important.

See related user reviews

“We need to track our expenses by project and also differentiate between company card expenses and reimbursable expenses. ZOHO Expense allows us to do both and sync automatically with our Books.”
AT

Amy T.

CFO

“The best part of this Zoho expenses is Expenses tracking just drag and drop your invoices and the rest of everything will be taken care of by Zoho. very fast and will save a lot of time ”
SK

Shashikant K.

Sales Manager


Mobile receipt upload

Users report that Zoho Expense's mobile receipt upload is highly convenient and decreases the number of missing receipts. They find it easy to photograph receipts immediately after purchase and dispose of the paper. Reviewers appreciate the autoscan capability, which captures most receipt information accurately. They highlight the ability to upload receipts directly from the mobile app, which is particularly useful for remote teams and frequent travelers. They also mention the email forwarding option and the ease of use across different devices. Of the 77 Zoho Expense users who gave detailed accounts of their use of Mobile Receipt Upload, 94% rated this feature as important or highly important.

See related user reviews

“The ability to have employees upload receipts from their phones while at meals or on trips has decreased the number of missing receipts for our team.”
CC

Catherine C.

Senior Accountant

“Quick and easy. I photograph my receipts immediately after purchase and then can dispose of the paper immediately. I also LOVE the email forwarding option. I set up a contact for Zoho and just forward my emailed receipt to that address and it gets entered into the system.”
LM

Logan M.

Senior Engineer


Receipt management

Reviewers indicate that Zoho Expense's receipt management capabilities are valuable for keeping receipts organized and accessible. They appreciate the auto-scanning capability and the ability to upload receipts from various sources, including mobile and desktop. Users report that it helps maintain a digital and paper trail, which is essential for audit purposes. They find it easy to attach receipts to expenses and categorize them. They also mention the integration with QuickBooks Online and the convenience of having all receipts stored in one place. Of the 79 Zoho Expense users who gave detailed accounts of their use of Receipt Management, 92% rated this feature as important or highly important.

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“The biggest complaint from our employees was keeping track of their expense receipts. Zoho provides a way to keep receipt records in real time without worry or hassle.”
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Melissa J.

Corporate Controller

“Convenient features i.e. drag and drop, upload from desktop, upload from cloud. Uploading receipts there are no lags.”
JE

John E.

Regional Platforms Lead


Expense claims

Users report that Zoho Expense simplifies the expense claims process. They find it easy to create, update, and submit expense reports for approval. Reviewers appreciate the transparency in the approval process, as they can see who needs to approve the claims. They highlight the ability to assign expenses to clients for reinvoicing and the ease of managing reimbursements. They also mention the notifications about the expense claim process and the accurate handling of different currencies. Of the 23 Zoho Expense users who gave detailed accounts of their use of Expense Claims, 91% rated this feature as important or highly important.

See related user reviews

“easy to create reports, update them and send them for the approval. Easy to create tags and clarify the ticket purpose ”
SM

Sara M.

Operations specialist

“ability to assign to clients to reinvoice and claim”
cg

claire g.

partner


Mobile access

Reviewers appreciate Zoho Expense's mobile access, noting its convenience for tracking expenses on the go. They find it easy to upload receipts and manage expenses in real-time using the mobile app. Users report that the app is user-friendly and essential for employees who travel frequently. They highlight the seamless performance and the ability to perform various functions without a computer. They also mention the importance of mobile access for small agile businesses and the ease of setup and use. Of the 31 Zoho Expense users who gave detailed accounts of their use of Mobile Access, 87% rated this feature as important or highly important.

See related user reviews

“Mobile access is a must for receipt tracking on the go. Paper receipts get lost very easily. ”
TG

Tatiana G.

Painter in Chief

“The on-the-go ability to photo the receipt and have is associated with the expense is invaluable!”
JD

James D.

President


Accounting integration

Users report that Zoho Expense's accounting integration is seamless and reduces manual data entry. They appreciate the integration with Zoho Books, QuickBooks Online, and other accounting software. Reviewers highlight the ease of pushing receipts and expenses to accounting systems, which streamlines the bookkeeping process. They find it useful for ensuring accurate client billing and time management. They also mention the ease of setup and the ability to track accounting information efficiently. Of the 32 Zoho Expense users who gave detailed accounts of their use of Accounting Integration, 84% rated this feature as important or highly important.

See related user reviews

“It would be incomplete without this feature. Entries get posted directly and human effort is reduced drastically. ”
KD

Kirti D.

Managing Director

“I love that it integrates with Zoho accounts, so I don't need to input receipts manually”
TO

Tracy O.

Owner


All Zoho Expense features

Features rating:

Alerts/Notifications
Cloud backup
Reporting/Analytics
Customizable reports
Approval workflow
Approval process control
Activity dashboard
Activity tracking
Billing & invoicing
Reimbursement management
Data import/export
Real-Time notifications
Customizable fields
Workflow management
Time tracking
Compliance management
Corporate card
Time & expense tracking
Mileage tracking
Access controls/permissions
Dashboard
Real-time alerts
Reminders
Policy management
Third-Party integrations
Multi-Currency
Online booking
API
Electronic payments
Audit trail
Spend control
Timer
Travel Management
Trip logs
Vehicle management
Spend analysis
Single sign on
Restriction management
Budget control
Reporting & statistics
User management
Budgeting/Forecasting
Real-Time updates
Real-Time reporting
Categorization/Grouping
Real-Time data
Real-Time analytics
Multi-Language
Credit card management
Location tracking
Itinerary creation
GPS
Financial analysis
ERP integration
Employee self service
Dashboard creation

Zoho Expense awards

Zoho Expense alternatives

Zoho Expense logo

Starting from

4

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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No pricing info

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Cardata logo
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Starting from

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No pricing info

Free trial
Free version
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Bill4Time logo
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Starting from

39

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Zoho Expense pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

4

/user

Per month

Features included:

  • 20 Receipt Autoscans Per User
  • Access Delegation
  • Basic Audit Trail Report
  • Cash Advances
  • Corporate Card Reconcillation
  • Multilevel Approval

Premium

7

/user

Per month

Features included:

  • Advanced Approval
  • Advanced Customization
  • Per Diem Automation
  • Purchase Request
  • Travel Requests
  • Unlimited Receipt Autoscans

Custom

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Dedicated account manager
  • Free, Personalized Implementation
  • Onboarding and Training
  • Custom ERP Integrations
  • Multi-Entity Management
  • HRMS integrations

User opinions about Zoho Expense price and value

Value for money rating:

Of 134 reviews that provide robust commentary on Zoho Expense's price and value, 83% mention it in a positive light.

Most users consider Zoho Expense to offer good value for money, particularly for small businesses and startups. They appreciate the affordability of the pricing plans, which provide enterprise-level features at a competitive cost. Users find the free version sufficient for small teams or individual use, though many choose to upgrade for additional functionalities. Reviewers indicate that the software's cost-effectiveness is a significant advantage, especially when compared to more expensive alternatives like Expensify. They also value the free trial period, which allows them to experience the full functionality before committing.

Some users report that the pricing structure can be a drawback, especially for smaller businesses or those needing fewer user licenses. They mention that the cost can become prohibitive as the number of users increases, and some find the monthly subscription model inconvenient. A few reviewers feel that the trial period is too short and that the software includes features they do not need, which adds to the perceived cost. Despite these concerns, many users still find Zoho Expense to be a cost-effective solution for expense management.

, and

To see what individual users think of Zoho Expense's cost and value, check out the review excerpts below.

“What sets Zoho apart is that it truly is small business friendly; their pricing plans make this affordable for small businesses while providing enterprise level features and benefits.”
KC

Kyle C.

President

“This product has worked awesomely for the price in allowing me to track my mileage and expenses”
RR

Renea R.

Owner

“The rate are expensive and the fact that we can only add a minimum of 3 users and have to pay per user make it expensive”
MC

Marilet C.

Ceo

Zoho Expense integrations (47)

Integrations rated by users

We looked at 1,171 user reviews to identify which products are mentioned as Zoho Expense integrations and how users feel about them.

Zoho Books logo
Zoho Books

Integration rating: 4.8 (32)

The automatic sync and logging of expenses and employee reimbursement liabilities saves time and effort

To have a seamless overview of al the expenses that are being made as well as the approval process.

AT

Amy T.

CFO

1/2

Integration rating: 4.8 (4)

It is important for us to tag our expenses for projects for client billings.

AT

Amy T.

CFO

Integration rating: 4.9 (10)

Zoho Invoice logo
Zoho Invoice

Integration rating: 4.8 (8)

Zoho CRM logo
Zoho CRM

Integration rating: 4.3 (3)

Zoho Flow logo
Zoho Flow

Integration rating: 5.0 (2)

Slack logo
Slack

Integration rating: 3.5 (2)

Integration rating: 4.0 (1)

Dynamics 365 logo
Dynamics 365

Integration rating: 5.0 (1)

Zoho People logo
Zoho People

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Google Drive logo
Google Drive

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Zoho Expense customer support

What do users say about Zoho Expense customer support?

Customer support rating:

We analyzed 75 verified user reviews to identify positive and negative aspects of Zoho Expense customer support.

Widespread user sentiment highlights fast, responsive, and helpful customer support for most inquiries and issues.

A fair number of users appreciate the ease of reaching support, often getting immediate help from knowledgeable staff.

Multiple users mention support is readily available during onboarding and setup, making the transition smoother.

A minority of users report slow or incomplete responses, difficulty reaching support, and lack of timely follow-up.

Support options

Knowledge base
Chat
Email/help desk
Faqs/forum
Phone support

Training options

Live online
Documentation
Videos
In person
Webinars

To see what individual users say about Zoho Expense's customer support, check out the review snippets below.

“There are a few functionalities we wish we had (and hope will come at some point in the future!), but customer service is super responsive and helpful whenever we've had questions or issues.”

NK

Naomi K.

Project Manager

“I had to reach out a couple of times to support with a question and customer support response time was fantastic !”

CS

Catherine S.

Assistant Controller

“It took the support team a while to get me set up and it seems there are big gaps in instructions and the support teams instructions didn't make sense to me.”

CC

Chantal C.

DIgital Marketing Manager

Zoho Expense FAQs

Q. What type of pricing plans does Zoho Expense offer?

Zoho Expense has the following pricing plans:
Starting from: $4.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. What is Zoho Expense used for?

Zoho Expense is an online solution that enables organizations to effectively manage business travel and spend. Zoho Expense automates expense reporting - from receipt to the balance sheet, and helps organizations save a significant amount of time and effort. Zoho Expense also streamlines business travel and booking, enforces multi-level approvals, and tracks advance payments. Hidden costs and time associated with manual expense reporting significantly reduce courtesy of Zoho Expense's ability to automate approval and other processes. Budgets, powerful spend rules and limits, and analytics help tighten reins on spend. A high degree of customization ensures organizations can implement Zoho Expense quickly, effectively, and without changing existing processes. Integration with a wide range of apps helps Zoho Expense fit into existing ecosystems seamlessly. Zoho Expense is the go to choice for thousands of businesses in over 150 countries. Find out why, sign up for a free trial now!


Q. What are the benefits of using Zoho Expense?

*Intuitive UI
* Automated expense creation from receipts, card transactions, and more
* Automated expense reporting and approval
* Multi-level approvals
* Automatically enforced spend rules and limits
* Fine-grained customizations
* Airtight budgeting and compliance
* Expedited reimbursements
* In-app collaboration
* Powerful accounting, ERP, travel, and other integrations


Q. Who are the typical users of Zoho Expense?

Zoho Expense has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Zoho Expense support?

Zoho Expense supports the following languages:
Chinese (Simplified), English, French, German, Italian, Japanese, Portuguese, Spanish


Q. Does Zoho Expense support mobile devices?

Zoho Expense supports the following devices:
Android, iPad, iPhone


Q. Does Zoho Expense offer an API?

Yes, Zoho Expense has an API available for use.


Q. What other apps does Zoho Expense integrate with?

Zoho Expense integrates with the following applications:
PayPal, Zoho People, Dropbox Business, Zoho CRM, Zoho Projects, QuickBooks Online Advanced, Zoho Flow, OneDrive, Google Workspace, Google Drive, Box, Zoho Books, Dynamics 365, Zoho Cliq, Routespring, CSG Forte, SAP Business One, Slack, Microsoft 365, Zoho WorkDrive, GetThere Travel, Dynamics 365 Business Central, QuickBooks Online, SAP BusinessObjects Business Intelligence, Zoho Analytics, Xero, Evernote Teams, Zoho Invoice, Microsoft Excel


Q. What level of support does Zoho Expense offer?

Zoho Expense offers the following support options:
Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support

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