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Top Rated Hotel Management Software with Online Booking in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Online booking simplifies the reservation process, reduces administrative workload, and enhances guest experience by providing real-time availability and secure transactions. It integrates with multiple channels, minimizes double bookings, and supports direct bookings. Our reviewers in hotel management software rated this feature as important.

3 Best Hotel Management Software with Online Booking

  • ResNexus
  • Hostaway - Highest rated for online booking
  • Cloudbeds

See other top Hotel Management products with online booking

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the hotel management software category. They also needed to have sufficient reviews about online booking, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for online booking based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

ResNexus logo

ResNexus

4.8
(426)
visit website

User insights about the online booking feature

Reviewers appreciate ResNexus's online booking capabilities for their simplicity and efficiency. They find it user-friendly for guests, which helps reduce staff workload and prevents double bookings. Users highlight seamless integration with other booking platforms like Airbnb and Expedia, and the ability to manage reservations, including modifications and cancellations. They say the system's configurability and retail functions are valuable, though some find the user interface complex and outdated. Overall, ResNexus's online booking is seen as a critical tool for managing reservations and increasing revenue.
“Ability to book online frees up my employees time spent on the phone and saves us money since the credit card fees are higher for phone booking vs online bookings. I would like to see online reservation management rolled out so that guests can modify, cancel, and buy add-ons after they'd made the initial reservation.”
LE

Lauren E.

Managing Owner

“Obtaining reservations in a way that the guest can manage successfully on their own, saves manpower, and increases bookings & revenue (no OTA). About 1/3 of our reservations come through the booking engine.”
JN

Julia N.

Owner

Hotel Management key features coverage

ResNexus offers 5 out of the 5 key features for Hotel Management software identified by reviewers:

Reservations Management4.8
Front Desk Management4.6
Rate Management4.4
Credit Card Processing4.4
Payment Processing4.8

Pros and cons based on 426 verified reviews

84% of users rated ResNexus 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 426 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Responsive and knowledgeable staff

Professional presentation and service

Cons:

High costs for small businesses

See pros and cons details

Pricing

Starting price:$30 flat rate/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Hostaway logo

Hostaway

4.8
(1.4K)
visit website

User insights about the online booking feature

Reviewers indicate Hostaway's online booking is easy to set up and configure, allowing property managers to create direct booking websites. They appreciate the integration with major channels like Airbnb and Vrbo, which helps save on fees. Users find the booking engine user-friendly but note limitations in customization and issues with calendar synchronization. They report that the system helps centralize booking management and enhances the professional appearance of their websites. However, some users experience difficulties with translations and customer support.
“Allowing us to book users off major channels like Airbnb, Vrbo, Booking.com, etc. saves us, our clients, and our guests money! Everyone wins!”
MW

Madilin W.

Operations Manager

“It allows property managers to create a direct booking website instead of relying on the booking software of booking companies.”
AG

Austin G.

Head of Operations

Hotel Management key features coverage

Hostaway offers 5 out of the 5 key features for Hotel Management software identified by reviewers:

Reservations Management4.8
Front Desk Management4.6
Rate Management4.5
Credit Card Processing4.3
Payment Processing4.6

Pros and cons based on 1,488 verified reviews

86% of users rated Hostaway 5 out of 5 stars, while 3% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 1,488 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Responsive and helpful team

Expert and informed support

Facilitates business expansion

Structured onboarding process

Continuous product enhancements

Cons:

Inefficient messaging system

Slow issue resolution

Inaccurate financial reporting

Inadequate phone support

See pros and cons details

Pricing

Free version:Not available|Free trial:Not available

Prices may vary depending on the number of users and features.

Cloudbeds logo
4.3
(333)

User insights about the online booking feature

Reviewers find Cloudbeds's online booking engine user-friendly and efficient, allowing seamless reservations. They appreciate the mobile-friendly design and the ability to integrate with their websites. Users highlight the ease of use and the ability to manage reservations while away. However, some report issues with the booking engine's design, finding it outdated and cumbersome, leading to lost reservations. They also mention occasional problems with guest navigation and the need for better customer support. Overall, Cloudbeds's online booking is seen as reliable but with room for improvement.
“Super clean booking engine modified to meet our brand's identity and ability to sell unique packages, which are showing customers the property is more about experiences than simply accommodation. Mobile friendly and professional. ”
EH

Eric H.

Owner

“The booking engine works well and making reservations is easy. I would not suggest using Cloudbeds websites. Wix hosting with the widget in an iframe is the best solution.”
RC

Rick C.

Owner

Hotel Management key features coverage

Cloudbeds offers 5 out of the 5 key features for Hotel Management software identified by reviewers:

Reservations Management4.2
Front Desk Management4.0
Rate Management3.8
Credit Card Processing4.1
Payment Processing3.6

Pros and cons based on 333 verified reviews

63% of users rated Cloudbeds 5 out of 5 stars, while 11% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 333 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive hotel management

Intuitive user experience

Efficient calendar management

Effective learning and training resources

Cons:

Limited phone support

Slow and inefficient email support

Frequent technical issues

High costs and hidden fees

See pros and cons details

Pricing

Free version:Not available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated Hotel Management Software with Online Booking in 2026

RoomKeyPMS logo

RoomKeyPMS

Category Leaders

Local Experts, the Best Support

visit website
Deliver better guest experiences, increase revenue, and reduce costs with one property management system that works, supported by a North American team of experts.

Read more about RoomKeyPMS

Users also considered
Jonas Chorum logo

Jonas Chorum

Cloud property management system

visit website
Jonas Chorum is a cloud-based suite of property management tools designed to help the hospitality sector streamline back & front-office processes. Built on Jonas ARC, an open integration platform, Jonas Chorum allows users to connect all in-house, as well as third-party systems on a unified platform

Read more about Jonas Chorum

Users also considered
SevenRooms logo

SevenRooms

Operations, marketing, & guest engagement platform

visit website
SevenRooms is a web-based direct reservations, guest experience, marketing automation, and operations management solution for restaurants, hotels, nightclubs, sports clubs, and other membership organizations. Businesses can manage guest experience with a native iOS app and multiple POS integrations.

Read more about SevenRooms

Users also considered
WebRezPro logo

WebRezPro

Category Leaders

Cloud-based hospitality property management software

visit website
Cloud-based Hotel PMS with integrated accounting, GDS connectivity and multiple system interfaces.

Read more about WebRezPro

Users also considered
Innkeeper's Advantage logo

Innkeeper's Advantage

Website, Online Reservations & Property Management in one.

visit website
Innkeeper’s Advantage offers a complete software suite for independent lodging properties. Easily update images, content, rates and availability, packages, OTA calendars and more on the Website and booking engine with a single save. An express online booking process means more direct bookings.

Read more about Innkeeper's Advantage

Users also considered
GuestSuites logo

GuestSuites

Hotel management for independent properties & resorts

visit website
Complete hotel management system. Includes Front Desk reservations, billing and credit card processing, 24/7 US based support & service

Read more about GuestSuites

Users also considered
GraceSoft Easy InnKeeping logo

GraceSoft Easy InnKeeping

Property management solution for the independent hotel

visit website
Easy InnKeeping is an hotel management solution with room charts for the front desk, payment integration, POS, and housekeeping. Completely mobile friendly.

Read more about GraceSoft Easy InnKeeping

Users also considered
Maestro PMS logo

Maestro PMS

cloud PMS & on-premise PMS, browser & windows hotel software

visit website
Having kept clients productive and loyal for over 40 years, Maestro is known for it's Diamond Plus Service Pkg. Inclusive 24/7 North American based live call support + instant live chat so users can engage with a live agent from any Maestro screen, complete with screen sharing & on-demand training.

Read more about Maestro PMS

Users also considered
roommaster logo

roommaster

Complete Hotel Management Simplified

visit website
Designed by hoteliers for hoteliers, roomMaster delivers a great user experience that helps you deliver great experiences for your guests

Read more about roommaster

Users also considered
eZee Absolute logo

eZee Absolute

Category Leaders

All-in-one online hotel management software

visit website
eZee Absolute is an all-in-one hotel & property management system (PMS) platform for managing hotels effectively, even while on-the-go via mobile app

Read more about eZee Absolute

Users also considered
ResNexus logo

ResNexus

Category Leaders

Easy-to-Use Property Management Software.

visit website
See why ResNexus is a top-rated property management software!

TRUSTED BY THOUSANDS OF PROPERTIES!

https://resnexus.com/comparisons/

ResNexus let's you optimize your property with an easy-to-use PMS, OTA channel manager, booking engine, guest portal, marketing tools, text messaging, & more!

Read more about ResNexus

Users also considered
Clock PMS logo

Clock PMS

Cloud-based hotel property management

visit website
Our robust, wide and complete cloud-native core functionality allows you to uncomplicate complex processes and reduce your tech stack. The autopilots will let you win back staff time, create better sales opportunities, engage with guests and upsell more.

Read more about Clock PMS

Users also considered
Guesty logo

Guesty

Category Leaders

Vacation rental platform for all channels

visit website
Guesty is a property management software designed for vacation rental and Airbnb hosts that centralizes operations across multiple booking platforms. The system features a unified inbox for guest communications, multi-calendar functionality to prevent double bookings, and channel management tools that sync listings across over sixty booking sites. Guesty offers solutions tailored to different business sizes, from individual hosts to enterprise-level property managers with hundreds of listings.

Read more about Guesty

Users also considered
ThinkReservations logo

ThinkReservations

Cloud-based hospitality property & booking management system

visit website
ThinkReservations is a cloud-based property management software designed to help businesses in the hospitality industry handle bookings, automatically adjust rates in real-time according to occupancy, and synchronize data with various online travel agencies and channels.

Read more about ThinkReservations

Users also considered
BrightSide logo

BrightSide

Powerful and Easy to Use Vacation Rental Management Software

visit website
BrightSide PMS is a cloud-based platform for vacation rental agencies and acts as a central tool for managing your listings, reservations, owner statements, and property maintenance.

We have more than 18 years experience. BrightSide integrates with the leading OTAs and property management tools.

Read more about BrightSide

Users also considered
Hospitable.com logo

Hospitable.com

The automation tool helping hosts win back their time

visit website
Hospitable gifts short-term rental hosts their valuable time back.

Read more about Hospitable.com

Users also considered
monday.com logo

Project management software

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

Read more about monday.com

Users also considered
Hostaway logo

AI-powered vacation rental management platform

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.

Read more about Hostaway

Users also considered
Lodgify logo

Lodgify is the #1 All-In-One Vacation Rental Software.

Lodgify simplifies the process of managing a vacation rental by enabling anyone to create a bookable website, sync your listings data across channels, and manage tasks in one place.

Read more about Lodgify

Users also considered
Sirvoy logo
Category Leaders

Hotel reservation & property management system

We aim to be the most cost-effective and user friendly accommodation hotel reservation system on the market today. No installations or updates needed.

Read more about Sirvoy

Users also considered
iGMS logo

Vacation rental software for professional hosts & companies

iGMS is a professional all-in-one vacation rental software with direct integration to major platforms such as Airbnb/Booking.com/HomeAway/Vrbo. iGMS offers automated guest communication and reviews, team management, advanced channel manager, financial reporting, payment processing, and lots more.

Read more about iGMS

Users also considered
RMS logo
Category Leaders

Cloud-based outdoor hospitality property management software

RMS is a trusted software solution that seamlessly manages front and back-of-house hotel operations. Within the system, you can improve staff productivity with the responsive housekeeping module as well as enhance guest experiences via the digital guest portal and marketing communication tools.

Read more about RMS

Users also considered
Cloudbeds logo

PMS, Booking & Channel Management for Independent Properties

Cloudbeds offers a scalable platform for you to efficiently manage guests, inventory, pricing, and data in real-time. 10+ rooms only.

Read more about Cloudbeds

Users also considered
Hotelogix logo

Hotel management software for small & medium businesses

Hotelogix is a cloud based hotel management system that helps small and mid-sized hotels manage their operations and room inventory distribution seamlessly. The property management system includes Front Desk, Point of Sale, Housekeeping and Reporting modules.

Read more about Hotelogix

Users also considered
innRoad logo

Hotel Management, Simplified. Get Started Today!

innRoad is an award-winning cloud-based property management system that supports independent hotels with anywhere-access to reservation, booking, billing, revenue, and reporting tools. innRoad customers report a 20% increase in bookings and a 10% increase in room revenue from utilizing the software.

Read more about innRoad

Users also considered

Key features for Hotel Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Reservations Management: Reviewers appreciate the user-friendly calendar, drag-and-drop functionality, and automated guest communication. The system helps prevent double bookings and supports various booking adjustments. 99% of reviewers rated this feature as important or highly important.
  • Front Desk Management: Reviewers value the streamlined check-in/check-out process, real-time updates, and ease of managing multiple properties. The dashboard and customizable reports enhance efficiency. 95% of reviewers rated this feature as important or highly important.
  • Rate Management: Users find the tools for setting dynamic rates, creating seasonal pricing, and bulk rate adjustments essential. The software supports revenue management and helps optimize pricing strategies. 93% of reviewers rated this feature as important or highly important.
  • Credit Card Processing: Reviewers mention the integration with payment gateways, ease of capturing and refunding payments, and the importance of secure transactions. The feature simplifies payment handling. 91% of reviewers rated this feature as important or highly important.
  • Payment Processing: Users appreciate the fast and secure transaction handling, seamless integration with other systems, and the ability to manage payments accurately. This feature is vital for business operations. 88% of reviewers rated this feature as important or highly important.