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Top Rated Hotel Management Software with Reservations Management in 2026


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Reservations management allows hotels to efficiently handle bookings, automate guest communication, avoid double-bookings, track inventory, and manage group reservations. It streamlines operations and enhances the overall guest experience. Our reviewers in hotel management software rated this feature as highly important.
3 Best Hotel Management Software with Reservations Management
- ResNexus
- Hostaway - Highest rated for reservations management
- Cloudbeds
See other top Hotel Management products with reservations management
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How we picked the 3 top rated products
We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the hotel management software category. They also needed to have sufficient reviews about reservations management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for reservations management based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.
Top featured products
Details for the 3 best products
User insights about the reservations management feature
Reviewers appreciate ResNexus's reservations management for its ease of use and reliability. They find it simple to set up rooms and manage reservations, and they value the ability to make changes and modifications easily. Users report that ResNexus integrates well with platforms like VRBO and Airbnb, helping to keep calendars up to date. However, some reviewers mention issues with bugs and data synchronization, particularly with Airbnb, which has led to errors and loss of confidence in the system's reliability.Kendra D.
Property Manager
John A.
Property Owner
Hotel Management key features coverage
ResNexus offers 5 out of the 5 key features for Hotel Management software identified by reviewers:
Pros and cons based on 426 verified reviews
84% of users rated ResNexus 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 426 reviews and identified the topics where users expressed positive and negative sentiment.
Pros:
Responsive and knowledgeable staff
Professional presentation and service
Cons:
High costs for small businesses
Pricing
Starting price:$30 flat rate/per month|Free version:Not available|Free trial:Available
Prices may vary depending on the number of users and features.
User insights about the reservations management feature
Reviewers indicate that Hostaway's reservations management is comprehensive and user-friendly, centralizing all bookings from multiple channels in one place. They appreciate the ease of use, synchronization of bookings, and automated messaging, which saves time and prevents double bookings. Users find it convenient to manage reservations across platforms like Airbnb and VRBO. However, some reviewers mention occasional syncing issues and limitations with the mobile app, which can impact reservation accuracy and customer support responsiveness.Jeny R.
Listing Manager and Guess Comm
Ruth C.
Do Everything
Hotel Management key features coverage
Hostaway offers 5 out of the 5 key features for Hotel Management software identified by reviewers:
Pros and cons based on 1,488 verified reviews
86% of users rated Hostaway 5 out of 5 stars, while 3% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 1,488 reviews and identified the topics where users expressed positive and negative sentiment.
Pros:
Responsive and helpful team
Expert and informed support
Facilitates business expansion
Structured onboarding process
Continuous product enhancements
Cons:
Inefficient messaging system
Slow issue resolution
Inaccurate financial reporting
Inadequate phone support
Pricing
Free version:Not available|Free trial:Not available
Prices may vary depending on the number of users and features.
User insights about the reservations management feature
Users report that Cloudbeds's reservations management is user-friendly and efficient, with a calendar that is easy to navigate and quick to load. They appreciate the ability to automate guest messaging and manage reservations from various sources effortlessly. Reviewers highlight the ease of editing, moving, and dragging reservations, as well as the comprehensive visibility of operations. However, some users find the system clumsy and note that customer service can be lacking, which affects their overall experience.Eric H.
Owner
Richard L.
Owner
Hotel Management key features coverage
Cloudbeds offers 5 out of the 5 key features for Hotel Management software identified by reviewers:
Pros and cons based on 333 verified reviews
63% of users rated Cloudbeds 5 out of 5 stars, while 11% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 333 reviews and identified the topics where users expressed positive and negative sentiment.
Pros:
Comprehensive hotel management
Intuitive user experience
Efficient calendar management
Effective learning and training resources
Cons:
Limited phone support
Slow and inefficient email support
Frequent technical issues
High costs and hidden fees
Pricing
Free version:Not available|Free trial:Not available
Prices may vary depending on the number of users and features.
Other Top Rated Hotel Management Software with Reservations Management in 2026
Read more about RoomKeyPMS
Read more about Jonas Chorum
Read more about SevenRooms
Read more about WebRezPro
Read more about Innkeeper's Advantage
Read more about GuestSuites
Read more about GraceSoft Easy InnKeeping
Read more about Maestro PMS
Read more about roommaster
Read more about eZee Absolute
TRUSTED BY THOUSANDS OF PROPERTIES!
https://resnexus.com/comparisons/
ResNexus let's you optimize your property with an easy-to-use PMS, OTA channel manager, booking engine, guest portal, marketing tools, text messaging, & more!
Read more about ResNexus
Read more about Clock PMS
Read more about Guesty
Read more about ThinkReservations
We have more than 18 years experience. BrightSide integrates with the leading OTAs and property management tools.
Read more about BrightSide
Read more about Hospitable.com
Read more about monday.com
Read more about Hostaway
Read more about Lodgify
Read more about Sirvoy
Read more about iGMS
Read more about RMS
Read more about Cloudbeds
Read more about Hotelogix
Read more about innRoad
Key features for Hotel Management software
Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.
- Online Booking: Users value the integration with OTAs, customization options, and the ability to manage multiple properties and room types efficiently. 96% of reviewers rated this feature as important or highly important.
- Front Desk Management: Reviewers highlight the streamlined check-in/check-out process, real-time updates, and ease of use for managing reservations and guest interactions. 95% of reviewers rated this feature as important or highly important.
- Rate Management: Users find the tools for adjusting and managing rates based on occupancy and seasonality highly effective and appreciate the ability to make bulk changes. 93% of reviewers rated this feature as important or highly important.
- Credit Card Processing: Reviewers note the ease of capturing and refunding payments, integration with payment gateways, and the overall security and efficiency of the process. 91% of reviewers rated this feature as important or highly important.
- Payment Processing: Users value the fast and secure transactions, integration with other systems, and the ease of managing and reconciling payments. 88% of reviewers rated this feature as important or highly important.

























