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Employment Hero
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Transform Your HR with Employment Hero
Table of Contents



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Employment Hero - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Employment Hero overview
Based on 239 verified user reviews
What is Employment Hero?
Reviews for Employment Hero come from a wide variety of industries, including Information Technology and Services (8% of reviewers), Health, Wellness and Fitness (6%), and Retail (5%). The most frequent use case for Employment Hero cited by reviewers is human resources (69% of reviewers).
What are the most popular integrations for Employment Hero?
The Employment Hero integration most frequently cited by reviewers is Xero, an accounting product rated 4.5 out of 5 for its integration with Employment Hero.
Starting price
Alternatives
with better value for money
Pros & Cons
Payroll
Leave Management
Training and Learning Curve
Customer Support
Setup
Employment Hero’s user interface
Employment Hero pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.4
Customer support
4.1
Reviews sentiment
What do users say about Employment Hero?
Reviews for Employment Hero come from a wide variety of industries, including Information Technology and Services (8% of reviewers), Health, Wellness and Fitness (6%), and Retail (5%). The most frequent use case for Employment Hero cited by reviewers is human resources (69% of reviewers).
Select to learn more
Who uses Employment Hero?
Based on 239 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Employment Hero's key features
Most critical features, based on insights from Employment Hero users:
All Employment Hero features
Features rating:
Employment Hero alternatives
Employment Hero pricing
Value for money rating:
Starting from
No pricing info
User opinions about Employment Hero price and value
Value for money rating:
To see what individual users think of Employment Hero's price and value, check out the review snippets below.
Jane S.
Executive Assistant
Malin B.
People and Culture Leader
Employment Hero integrations (49)
Integrations rated by users
We looked at 239 user reviews to identify which products are mentioned as Employment Hero integrations and how users feel about them.
Integration rating: 4.7 (6)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Employment Hero customer support
What do users say about Employment Hero customer support?
Customer support rating:
We analyzed 43 verified user reviews to identify positive and negative aspects of Employment Hero customer support.
Widely noted by reviewers, Employment Hero's support team is responsive, helpful, and provides effective solutions to issues.
A number of users highlight friendly and knowledgeable staff who offer valuable guidance during setup and ongoing use.
A portion of users find support easy to contact and appreciate the prompt, professional assistance received.
A minority of users report difficulty accessing support, slow response times, and frustration with limited phone support options.
Support options
Training options
To see what individual users say about Employment Hero's customer support, check out the review snippets below.
“Very supporting staff members, quick response to questions and suggest better way of operating.”
Abhi B.
Information Systems Manager
“The people behind the customer service are responsive and helpful so it's not just "software as a service"..you get great support too.”
Matt B.
Director
“Support system is woeful, poor training and system documentation, getting support is an act in frustration and one of Employment Hero's worst features.”
Gwilym D.
CHRO
Employment Hero FAQs
Employment Hero has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Employment Hero used for?
Employment Hero is the world’s first AI Employment Operating System (OS), unifying recruitment, HR, payroll and benefits into one automated infrastructure. Built to remove everyday employment friction, we support 350,000+ businesses and 2M users globally. Unlike traditional HRIS, our OS is a system of action,rather than just a system of record. Our platform handles the heavy lifting, triggering the next move instead of just giving you a to-do list. Whether it’s shortlisting candidates 24/7 with our AI Recruitment Agent, orchestrating complex multi-jurisdiction payroll or automating compliance updates, we move your workflows into a hands-off operation. Key Features: - AI Recruitment: Automated screening from job post to offer. - Automated Payroll: Hands-free calculations and tax compliance. - Unified HR: A single source of truth for contracts and onboarding. - Employee Superapp: Mobile hub for payslips, leave and wellness perks. - Integrated LMS: Tailored training pathways.
Q. What are the benefits of using Employment Hero?
Q. What languages does Employment Hero support?
Employment Hero supports the following languages:
English, French
Q. Does Employment Hero support mobile devices?
Employment Hero supports the following devices:
Android, iPad, iPhone
Q. Does Employment Hero offer an API?
Yes, Employment Hero has an API available for use.
Q. What level of support does Employment Hero offer?
Employment Hero offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
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