Leapsome Features

The platform makes it possible for us to run 360 peer reviews as we want to, and encourages our employees to give each other ongoing feedback. It’s made our HR processes not only more efficient but also more transparent. The tool was surprisingly simple to roll out, and there was a really positive response from the managers and employees – so now we’re looking at using the rest of Leapsome’s features, like 1-on-1 meetings and engagement surveys. We were also very impressed by the Leapsome customer team, who visibly incorporated our feedback into the platform before we had even decided to use it! They were the only tool that we could see were seriously passionate about acting on feedback themselves, and their answers to our support requests have been consistently prompt and helpful.

We have had some minor, short-term issues, such as where to find a particular setting in the app and we have a few requests for new features, however, every time we see anything like this, the Leapsome product team is always quick to respond and improve the platform based on our suggestions.

Leapsome lets us centralize performance management and development, which boosts employee engagement and ensures openness in procedures and audits. We can create and run surveys to help management and staff make the best decisions. It's excellent that we developed ways to exchange remarks between tiers while maintaining privacy. Leapsome enables us to specify who gives feedback, which makes all functional relationships clear to all. We can also organize performance review sessions with line managers to discuss interim plans and goals and formalize observations.

There are not many negatives to report, but it seems that Leapsome integrates with a limited number of programs, which is a hindrance to using it for more functions.

The software aims to integrate everything related with performance, engagement and career management.They try to accomodate all possible use cases, which in most of our scenarios we were able to migrate our manual processes to Leapsome.Overall well thought, with a good % of customization - goals feature is brilliantly designed.

UI UX could be better.Career paths management/setup could be better designed/have better features. Some limitations to some customization extent but they're welcome to feedback.No way to integrate employee important career data to have a centralized information to managers (for .eg. I can setup attributes to employees but managers cant see them).

- The review feature that allows me to set up individual and transparent reviews, making the review process much less administrative than before. - The 1on1 feature that encourages employees and managers to organize their discussions beforehand and carries over open talking points to the next meeting. - The set up recurring surveys.

Not really a con, since I know it's being worked on, just really looking forward to a more realized learning feature that is currently available as a beta version. Also, more features for surveys would be great, i.e. logic functionalities.

- easy to use and intuitive - very flexible in terms of setup

It would be great if we could log in as the different users

The sales and customer service from leapsome is second to none! They're a developing company, "new" to the market, but they are pushing out new features every month! If you have an issue they're just one ticket away, and reply within 2 hours normally, always helpful. The tool works great too, it makes sense :)

I think the performance management feature could use more customisation, but i know they are working on bringing the best features to the biggest amount of users.

I love the friendly setup of the platform and the simplicity of use, mostly I use it for the praising the colleagues and it does solve a lot regarding giving positive feedback and having mood boost

I am not sure how to use the app for the performance tracking, otherwise nothing is lacking

A heck of a value for your hard-earned dollars. The performance reviews system is second to none in this galaxy, and probably beyond it too. The OKR features are well balanced, in a sweet spot between "too basic" and "too complicated". The platform also covers the so-much-need CFRs (conversations, feedback and recognition) mechanisms without which the OKRs would be useless.

I promise you that I spent more time thinking about this than about the good things. The pros are clear and evident, but I couldn't find cons, I swear. This says a lot.

Leapsome is easy to use and sophisticated with its capabilities. You can set up review cycles super quickly using their best-practice templates, and because it’s always clear to the review participants who is submitting answers and when, employees feel a lot more involved than they did under our previous system (which was one-sided and didn’t encourage reviewees to give much input). Now that employees...

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To be honest, we didn’t encounter the cons we’d anticipated! Some felt reluctant to change our old HR system, which had been in place since around 2000, and as part of the HR team, I wondered if Leapsome would just overcomplicate a manual system I was familiar with. To our relief, it wasn’t difficult to use Leapsome at all! Our existing employees are very happy with the platform and all our new hires start using it with ease.

Leapsome has many options for customisation when setting up the platform and the different processes. The UX is great and I was easily able to set up our 360-degree performance reviews and employee engagement surveys myself without any additional support. Rolling out new performance management processes with Leapsome has meant that our employees now get the feedback they need for their professional development and we’re able to measure the impact of these changes. We’ve already seen an improvement in some of the key employee engagement metrics since the launch.

I haven’t found anything to be a problem. The platform is constantly improving and getting better so there are always new features being added that I’m looking forward to exploring.

The Leapsome platform has helped us establish clear processes for our quarterly 360-degree reviews, employee satisfaction surveys and goal setting. The platform is really customisable and easily configured to fit with our processes. We actually realised that, in order to set up our processes with Leapsome, we needed to define a number of things internally which was an unexpected benefit. Having thought about how we want to handle the whole topic of feedback within Opinary, we now have a good rhythm and structure with these processes thanks to Leapsome. And the customer support team at Leapsome are really excellent and have helped us whenever needed.

There is really nothing to dislike. I’m very happy to have chosen Leapsome. The platform is easy to use and if I have ever needed help, the level of customer support received has been exceptional.

Before Leapsome, our previous processes were done with Excel and Powerpoint but this led to an inconsistent experience. With Leapsome, we now have a uniform experience for every employee for their annual performance reviews and it has introduced a lot more structure to the way we set and manage our company-wide goals. We’re really happy with the platform and will be making use of the automated probation period reviews soon so that new employees also get good feedback.

We’re really happy with the platform and anytime we have had any small issues or questions the customer support team has always solved them for us really quickly.

Implementing Leapsome has forced us as a group to be much more deliberate with our strategic planning process. We were previously using Google Sheets for many of our processes and this just created a lack of consistency. Now, for the first time, we have created the transparency and alignment that we should have always had across our teams by using Leapsome to manage all of our goal setting and tracking.

I let the Leapsome team know about a feature that I would like and they were great openly communicating that it was planned as part of their roadmap. They have made me feel included in helping to shape the platform based on my feedback which is really great.

- Enables us to do 360 ° feedback, which was very valuable, and cover a few other areas - We had a smooth sales and onboarding process to Leapsome - Combining learning and OKRs is a good value proposition to us

- The user experience could be improved on some parts, the feedback process was not fully intuitive the first time we ran it - More customizations for the OKRs, more options for automated messages would be great

Overall I find Leapsome and all its features very useful and supports a full range of activities that are crucial for employee engagement. The meeting feature enabled us to create more organized meetings and follow-ups. Secondly surveys and analytics, gives a great user experience and great insights to actionable feedback. Finally, I really love the fact that Leapsome is living up to their values and is continuously developing and improving.

The integration of development talks with Google Calendar, and I would find very useful - implementation of an internal calendar for everyone to have an overview of ongoing or/and scheduled Leapsome activities: meetings, 1:1, development talks

What I value most about the tool is the simplicity with which you can manage complex issues such as performance review, employee follow-up, objectives, etc. In addition, with Leapsome you can be relaxed and forget about tracking your tasks because its notifications make your life easier. Thanks to Leapsome we are now closer to our employees, we make career path reviews more professional and efficient, among many other things. In addition, they have a great customer service team. They have a very agile and close attention. I recommend it 100%!

It would be interesting if they would allow to make a more detailed company and employee organization chart, to help remote companies to have a centralized site where to see the detail of all the teams and employees.

Leapsome makes all our administrative HR processes so much easier to tackle. Now that we have a tool specifically designed to conduct performance reviews, we no longer need to rely on Google Forms – and because the platform has professionalised our feedback culture, employees and managers actually give each other better review feedback. The best thing about implementing Leapsome is knowing we’re now in a better position to support our employees in their development so that they can grow along with the company.

If I could change anything about our experience with Leapsome, I simply would’ve started using it sooner!

You can build own questions and create assessments according to questions. Splitting to departments and seeing averages of the answers

Might be I am not aware, but if to remove the Head of the departments answers /team leads answers, you cannot sort the answers according to the seniority levels of each vertical. To see what is the common answers of each seniority level within the same position to pull out relevant data

Easy to use, very self explanatory !

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What I like the most about the product, is the range of things that it cover related to performance management , goal setting , dashboard, analytics, reviews etc

Since Leapsome covers so many operations, its somewhat harder to implement and introduce to the team as compared to other solutions.

Easy to setup and scale for a small org like ours.

Depth of features when compared to other established tools

The whole setup is very easy for understanding and very clear. The whole tool is self-explained. Absolutely user friendly!

You can't add an individual development budget and individual development ways.

- Software is intuitive - Help text and clear permission explanations throughout the modules - Customer Succes and Support Teams are fantastic

- As with most software at a similar lifecycle stage, it is lacking some robustness and maturity of features, reporting, and administration, but they are constantly rolling out new features and very open to customer feedback and priorities

I enjoy that I can interact with my reviews in a modern way. My reviews are more like dialogue encouraging improvement rather than a data dump of my performance.

There are no missing features from my purview.