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Performance Management & Personalised Learning Platform

(14)

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Leapsome Features

Features Summary

Functionality

4.4

/5

62

Total features

85

14 categories

Leapsome features

360 Degree Feedback
API
Action Management
Anonymous Feedback
Asynchronous Learning
Benchmarking
Blended Learning
Built-in Course Authoring

Common features of Human Resources software

360 Degree Feedback
API
Access Controls/Permissions
Activity Dashboard
Applicant Tracking
Approval Process Control
Benefits Management
Calendar Management

Price starts from

8

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.4

/5

62

Price starts from

8

/user

Per month

Total Features

85

Unique features

  • HR Management

  • Career Development

  • Electronic Forms

  • Strategic Planning

Functionality

4.8

/5

4.5K

Price starts from

ic-pricetag

No pricing info

Total Features

69

Features in Common

26

Unique features

  • Employee Profiles

  • Audit Trail

  • Data Visualization

  • Summary Reports

Functionality

4.6

/5

5K

Price starts from

ic-pricetag

No pricing info

Total Features

53

Features in Common

27

Unique features

  • Reporting & Statistics

  • eCards

  • Real-Time Data

  • Mobile Access

Common Leapsome comparisons

Reviewers who mentioned features said:

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Verified reviewer

Entertainment, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great evolving app for everything HR management.

Reviewed 3 years ago
Pros

The sales and customer service from leapsome is second to none! They're a developing company, "new" to the market, but they are pushing out new features every month! If you have an issue they're just one ticket away, and reply within 2 hours normally, always helpful. The tool works great too, it makes sense :)

Cons

I think the performance management feature could use more customisation, but i know they are working on bringing the best features to the biggest amount of users.

NR
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Nina R.

Internet, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Leapsome gave us a way to hold 360s that worked with our unique company structure

Reviewed 4 years ago

Previously all feedback was given via Excel sheets, which made it really tricky to keep track of. People found it tedious to give feedback in this way, and it was also creating issues with transparency because everyone was conscious of how the data was being forwarded through HR. It felt strange that as a forward-thinking software company, we were using outdated methods for our internal processes....

Pros

The platform makes it possible for us to run 360 peer reviews as we want to, and encourages our employees to give each other ongoing feedback. It’s made our HR processes not only more efficient but also more transparent. The tool was surprisingly simple to roll out, and there was a really positive response from the managers and employees – so now we’re looking at using the rest of Leapsome’s features, like 1-on-1 meetings and engagement surveys. We were also very impressed by the Leapsome customer team, who visibly incorporated our feedback into the platform before we had even decided to use it! They were the only tool that we could see were seriously passionate about acting on feedback themselves, and their answers to our support requests have been consistently prompt and helpful.

Cons

We have had some minor, short-term issues, such as where to find a particular setting in the app and we have a few requests for new features, however, every time we see anything like this, the Leapsome product team is always quick to respond and improve the platform based on our suggestions.

EA
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Erica A.

Financial Services, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool with diverse features that make employee engagement simple while requiring little admin

Reviewed 4 years ago

- Implementation was fast and simple with flexible onboarding sessions according to our needs. - Always fast replies from customer support. - Suggestions are taken on board fast, and if fast solution is possible it's implemented immediately. - Good user experience with new features being installed frequently.

Pros

- The review feature that allows me to set up individual and transparent reviews, making the review process much less administrative than before. - The 1on1 feature that encourages employees and managers to organize their discussions beforehand and carries over open talking points to the next meeting. - The set up recurring surveys.

Cons

Not really a con, since I know it's being worked on, just really looking forward to a more realized learning feature that is currently available as a beta version. Also, more features for surveys would be great, i.e. logic functionalities.

NT
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Nina T.

Health, Wellness and Fitness, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Leapsome is a great tool to accompany your HR processes

Reviewed 4 years ago

- globally standardized and documented feedback process - easy-to-analyze employee engagement surveys - employee kudos - Goals and OKRs

Pros

- easy to use and intuitive - very flexible in terms of setup

Cons

It would be great if we could log in as the different users

AB
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Aldo B.

Computer Software, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A truly happy customer

Reviewed 4 years ago

We got into Leapsome from the Goal management angle. We are a Digital Commerce implementation agency; we use Objectives and Key Results (OKRs) and we need a tool to handle the multiple goals we define. We used another one before, which was then bought by a bigger company and shut down. We got really flustered about it, but it was truly a blessing in disguise, as it led us to switch to Leapsome. We...

Pros

A heck of a value for your hard-earned dollars. The performance reviews system is second to none in this galaxy, and probably beyond it too. The OKR features are well balanced, in a sweet spot between "too basic" and "too complicated". The platform also covers the so-much-need CFRs (conversations, feedback and recognition) mechanisms without which the OKRs would be useless.

Cons

I promise you that I spent more time thinking about this than about the good things. The pros are clear and evident, but I couldn't find cons, I swear. This says a lot.

GF
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Giorgia F.

Investment Banking, 11-50 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Running review cycles with Leapsome is much smoother than before – and now our employees are actual

Reviewed 4 years ago

We were surprised by how dynamic the platform is, encouraging mutual feedback and review best practices - clearly it’s much more than just a way to digitise administrative processes. The Leapsome team was consistently supportive throughout, and with their guidance we managed to transfer all our paperwork and processes into the system successfully. Reassuringly we could rely on a single contact person who was always there to help. Because the launch of our new performance review process using Leapsome was so helpful we’re now looking to use further features like Goals, Instant Feedback and 1-on-1 Meetings. We also plan to roll out the platform more widely, bringing it to our branches in other countries.

Pros

Leapsome is easy to use and sophisticated with its capabilities. You can set up review cycles super quickly using their best-practice templates, and because it’s always clear to the review participants who is submitting answers and when, employees feel a lot more involved than they did under our previous system (which was one-sided and didn’t encourage reviewees to give much input). Now that employees...

Cons

To be honest, we didn’t encounter the cons we’d anticipated! Some felt reluctant to change our old HR system, which had been in place since around 2000, and as part of the HR team, I wondered if Leapsome would just overcomplicate a manual system I was familiar with. To our relief, it wasn’t difficult to use Leapsome at all! Our existing employees are very happy with the platform and all our new hires start using it with ease.

MN
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Maryam N.

Education Management, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Contribute effectively to enhancing employee capabilities & transparently assessing performance

Reviewed a year ago

By constantly monitoring everyone's progress, Leapsome helped raise productivity across the board. We also benefited greatly from the use of auditing tools in laying out strategies and reaching our objectives. Every survey helps us work together with management to make decisions that enhance productivity.

Pros

Leapsome lets us centralize performance management and development, which boosts employee engagement and ensures openness in procedures and audits. We can create and run surveys to help management and staff make the best decisions. It's excellent that we developed ways to exchange remarks between tiers while maintaining privacy. Leapsome enables us to specify who gives feedback, which makes all functional relationships clear to all. We can also organize performance review sessions with line managers to discuss interim plans and goals and formalize observations.

Cons

There are not many negatives to report, but it seems that Leapsome integrates with a limited number of programs, which is a hindrance to using it for more functions.

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Verified reviewer

Internet, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good solution with a few UX weaknesses

Reviewed 3 years ago
Pros

- Enables us to do 360 ° feedback, which was very valuable, and cover a few other areas - We had a smooth sales and onboarding process to Leapsome - Combining learning and OKRs is a good value proposition to us

Cons

- The user experience could be improved on some parts, the feedback process was not fully intuitive the first time we ran it - More customizations for the OKRs, more options for automated messages would be great

SA
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Sara A.

Information Technology and Services, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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good value for money

Reviewed 2 years ago

It's been a year now since we implemented Leapsome and overall we are satisfied. We still have a long way to go on mastering the tool, and Leapsome still has some developments to have a 5* rating platform .

Pros

The software aims to integrate everything related with performance, engagement and career management.They try to accomodate all possible use cases, which in most of our scenarios we were able to migrate our manual processes to Leapsome.Overall well thought, with a good % of customization - goals feature is brilliantly designed.

Cons

UI UX could be better.Career paths management/setup could be better designed/have better features. Some limitations to some customization extent but they're welcome to feedback.No way to integrate employee important career data to have a centralized information to managers (for .eg. I can setup attributes to employees but managers cant see them).

JB
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Jeron B.

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use platform that has helped us build structured feedback processes for professional develop

Reviewed 5 years ago

Our experience with Leapsome has been excellent. The launch and rollout of the platform was really straightforward thanks to the Personio integration and the easy to follow set up guides. The reaction has been overwhelmingly positive and the platform was well received by everyone in the company. With Leapsome, we now have a platform in place to run scalable people management processes to support our continued growth.

Pros

Leapsome has many options for customisation when setting up the platform and the different processes. The UX is great and I was easily able to set up our 360-degree performance reviews and employee engagement surveys myself without any additional support. Rolling out new performance management processes with Leapsome has meant that our employees now get the feedback they need for their professional development and we’re able to measure the impact of these changes. We’ve already seen an improvement in some of the key employee engagement metrics since the launch.

Cons

I haven’t found anything to be a problem. The platform is constantly improving and getting better so there are always new features being added that I’m looking forward to exploring.

VK
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Vicki K.

Computer Software, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Leapsome has helped us build a great structure for our quarterly feedback processes

Reviewed 4 years ago

We initially wanted to implement a 360-degree feedback process at Opinary. We were already doing quarterly employee satisfaction surveys and we realised from our employees that they required more feedback on their work and performance. I saw that Leapsome was recommended a lot in the HR community and having looked at a range of platforms available, I noticed that Leapsome offers the most comprehensive set of features that we would use as we continue to grow. Having implemented the platform, the level of feedback that is given and received across the company has really increased – people are becoming more self-aware and improving their performance as a result.

Pros

The Leapsome platform has helped us establish clear processes for our quarterly 360-degree reviews, employee satisfaction surveys and goal setting. The platform is really customisable and easily configured to fit with our processes. We actually realised that, in order to set up our processes with Leapsome, we needed to define a number of things internally which was an unexpected benefit. Having thought about how we want to handle the whole topic of feedback within Opinary, we now have a good rhythm and structure with these processes thanks to Leapsome. And the customer support team at Leapsome are really excellent and have helped us whenever needed.

Cons

There is really nothing to dislike. I’m very happy to have chosen Leapsome. The platform is easy to use and if I have ever needed help, the level of customer support received has been exceptional.

Gv
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Gabriele v.

Computer Software, 11-50 employees

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Leapsome is great value with lots of flexible features

Reviewed 4 years ago

We grew really quickly over the last few years and our COO wanted to put the right software in place to ensure that we could create a consistent experience across the company. Previously, some managers would run great processes with their teams but as everything was run using Excel and Powerpoint it was not uniform for everyone.

Pros

Before Leapsome, our previous processes were done with Excel and Powerpoint but this led to an inconsistent experience. With Leapsome, we now have a uniform experience for every employee for their annual performance reviews and it has introduced a lot more structure to the way we set and manage our company-wide goals. We’re really happy with the platform and will be making use of the automated probation period reviews soon so that new employees also get good feedback.

Cons

We’re really happy with the platform and anytime we have had any small issues or questions the customer support team has always solved them for us really quickly.

YB
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Yasmin B.

Financial Services, 11-50 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We use Leapsome for both strategic planning and performance management

Reviewed 4 years ago

I’ve already recommended Leapsome to other companies because my experience with the platform has been great. The platform is simple, practical and flexible and is great for any company that wants to have an open culture of feedback and create strategic alignment. We were actually looking for two separate platforms initially - one for our strategic planning and another for performance management. But with Leapsome we now everything in one platform which just makes things so much easier for everyone given how easy it is to use.

Pros

Implementing Leapsome has forced us as a group to be much more deliberate with our strategic planning process. We were previously using Google Sheets for many of our processes and this just created a lack of consistency. Now, for the first time, we have created the transparency and alignment that we should have always had across our teams by using Leapsome to manage all of our goal setting and tracking.

Cons

I let the Leapsome team know about a feature that I would like and they were great openly communicating that it was planned as part of their roadmap. They have made me feel included in helping to shape the platform based on my feedback which is really great.

AP
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Anna P.

Food & Beverages, 51-200 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A must have tool!

Reviewed 4 years ago

The support is very helpful. There is good communication between the assigned contact partner, that is always willing to share best practices. I really like the Leapsome content (I enjoy the blog!), their philosophy and mission.

Pros

Overall I find Leapsome and all its features very useful and supports a full range of activities that are crucial for employee engagement. The meeting feature enabled us to create more organized meetings and follow-ups. Secondly surveys and analytics, gives a great user experience and great insights to actionable feedback. Finally, I really love the fact that Leapsome is living up to their values and is continuously developing and improving.

Cons

The integration of development talks with Google Calendar, and I would find very useful - implementation of an internal calendar for everyone to have an overview of ongoing or/and scheduled Leapsome activities: meetings, 1:1, development talks

SG
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Sandra G.

Computer Software, 51-200 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great tool, simple but very powerful.

Reviewed 2 years ago
Pros

What I value most about the tool is the simplicity with which you can manage complex issues such as performance review, employee follow-up, objectives, etc. In addition, with Leapsome you can be relaxed and forget about tracking your tasks because its notifications make your life easier. Thanks to Leapsome we are now closer to our employees, we make career path reviews more professional and efficient, among many other things. In addition, they have a great customer service team. They have a very agile and close attention. I recommend it 100%!

Cons

It would be interesting if they would allow to make a more detailed company and employee organization chart, to help remote companies to have a centralized site where to see the detail of all the teams and employees.

AC
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Annemarie C.

Internet, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A valuable performance review & feedback tool that any fast-growing company would benefit from using

Reviewed 4 years ago

After implementing Leapsome, time spent on administrative HR processes was reduced by 90%. Of course, this has been a huge relief for our HR team – but the whole review process has also become more clear and meaningful for all the managers and employees involved. By helping everyone to exchange more honest, growth-oriented feedback we can use our performance reviews to drive learning without being burdened with paperwork. We were also particularly impressed by the Leapsome team, and how they responded to our suggestions for the platform. It’s clear that they care about feedback as much as we do!

Pros

Leapsome makes all our administrative HR processes so much easier to tackle. Now that we have a tool specifically designed to conduct performance reviews, we no longer need to rely on Google Forms – and because the platform has professionalised our feedback culture, employees and managers actually give each other better review feedback. The best thing about implementing Leapsome is knowing we’re now in a better position to support our employees in their development so that they can grow along with the company.

Cons

If I could change anything about our experience with Leapsome, I simply would’ve started using it sooner!

ST
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Sumbul T.

Human Resources, 51-200 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A very useful tool for performance management

Reviewed 2 years ago

It is a useful tool that offers a lot of flexibility for users looking to measure performance against objectives and goals. It can be used daily while still allowing users to track performance for goals.

Pros

Measuring performance becomes easier for teams like ours that are entirely remote. What I particularly like about Leapsome is the way it lets me manage the meeting agendas, keeping track of all objectives decided earlier and the progress on them.

Cons

I would say integrating objectives from different meetings together should be a useful feature to add.

KP
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Kamilla P.

Information Technology and Services, 51-200 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool

Reviewed 2 years ago
Pros

You can build own questions and create assessments according to questions. Splitting to departments and seeing averages of the answers

Cons

Might be I am not aware, but if to remove the Head of the departments answers /team leads answers, you cannot sort the answers according to the seniority levels of each vertical. To see what is the common answers of each seniority level within the same position to pull out relevant data

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Khallyl A.

Marketing and Advertising, 501-1,000 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Leapsome is characterized by its simplicity and user-oriented design

Reviewed a year ago
Pros

It's amazing how easy yet impactful it is to monitor employee performance and interact with individuals in you network.

Cons

Up until now, everything has been smooth sailing and I haven't encountered any problems while using it.

FR
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Fernanda R.

Consumer Services, 51-200 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Platform

Reviewed 2 years ago

Very easy to use, user friendly, self explanatory, I love the help chat box!

Pros

Easy to use, very self explanatory !

Cons

n/a

RR
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Richa R.

Computer Software, 1,001-5,000 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Performance Management System

Reviewed 2 years ago
Pros

Ease of browsing feedbacks. Easy management and impressive UI.

Cons

Nothing as such that I disliked. So far it is good.

KP
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Kumar P.

Information Services, 501-1,000 employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Best employee related Saas product.

Reviewed 2 years ago

Overall experience with Leapsome have been amazing, with the help of leapsome we are able to centralise all the performance management goal setting and are also able to automate it to a large extent.

Pros

What I like the most about the product, is the range of things that it cover related to performance management , goal setting , dashboard, analytics, reviews etc

Cons

Since Leapsome covers so many operations, its somewhat harder to implement and introduce to the team as compared to other solutions.

SF
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Sylvie F.

Consumer Electronics, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Feedback Tool for each Company

Reviewed 4 years ago
Pros

The whole setup is very easy for understanding and very clear. The whole tool is self-explained. Absolutely user friendly!

Cons

You can't add an individual development budget and individual development ways.

SB
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Sarah B.

Computer Software, 51-200 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product & Support!

Reviewed 4 years ago
Pros

- Software is intuitive - Help text and clear permission explanations throughout the modules - Customer Succes and Support Teams are fantastic

Cons

- As with most software at a similar lifecycle stage, it is lacking some robustness and maturity of features, reporting, and administration, but they are constantly rolling out new features and very open to customer feedback and priorities

SS
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Shaq S.

Outsourcing/Offshoring, 501-1,000 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quality Product.

Reviewed 2 years ago

It has gone well so far. Clear guidelines, ease of access and use. No complaints.

Pros

I enjoy that I can interact with my reviews in a modern way. My reviews are more like dialogue encouraging improvement rather than a data dump of my performance.

Cons

There are no missing features from my purview.