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RUN Powered by ADP
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Payroll, Tax Filing, HR and Timekeeping
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RUN Powered by ADP - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
RUN Powered by ADP overview

Based on 1162 verified user reviews
What is RUN Powered by ADP?
RUN Powered by ADP is a payroll solution with key features that include direct deposit, tax compliance, W-2 preparation, payroll management, payroll reporting, and more.
Who uses RUN Powered by ADP?
Reviews for RUN Powered by ADP come from a wide variety of industries, including construction (9% of reviewers), medical practice (5%), and non-profit organization management (5%). The most frequent use case for RUN Powered by ADP cited by reviewers is payroll (74% of reviewers).
What do users say about RUN Powered by ADP pricing?
Some reviewers find RUN Powered by ADP reasonably priced for its features, and reviewers appreciate its affordability compared to some competitors with discounts. However, some users report escalating costs with add-ons, and reviewers indicate higher-tier plans and extra fees can reduce value for small businesses.
Starting price
Alternatives
with better value for money
Pros & Cons
Payroll
Tax Management
Employee Management
Time Clock
Phone Support
Pricing
RUN Powered by ADP’s user interface
RUN Powered by ADP pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.5
Ease of use
4.6
Customer support
4.4
Reviews sentiment
What do users say about RUN Powered by ADP?
RUN Powered by ADP is a payroll solution with key features that include direct deposit, tax compliance, W-2 preparation, payroll management, payroll reporting, and more.
Select to learn more
Who uses RUN Powered by ADP?
Based on 1,162 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
RUN Powered by ADP's key features
GetApp's analysis of 35 verified user reviews collected between August 2021 and November 2024 identifies RUN Powered by ADP' most critical features and summarizes user sentiment about those features.
Reviewers appreciate RUN Powered by ADP's Direct Deposit feature for its ease of use and reliability. They find it essential for timely and accurate paycheck distribution, eliminating the need for paper checks. Users report that employees can access their paystubs via the employee portal, and they value the next-day deposit capability. They say it ensures paychecks are not delayed or lost, providing convenience and efficiency. However, some mention occasional system outages causing issues with deposits. Of the 22 RUN Powered by ADP users who gave detailed accounts of their use of Direct Deposit, 100% rated this feature as important or highly important.

Russell B.
Stale product that hasn’t changed in 15+ years
Angela D.
Angela@HarborCoveDental.com
Users report that RUN Powered by ADP's Tax Compliance aspect is valuable for handling all tax filings accurately and on time. They appreciate that ADP manages federal, state, and even obscure city taxes, reducing their workload and ensuring compliance. Reviewers indicate that ADP covers any fines if errors occur, although some note the need to stay on top of ADP for timely resolutions. They find the ability to upload IRS letters to the portal for ADP to handle particularly helpful. Of the 17 RUN Powered by ADP users who gave detailed accounts of their use of Tax Compliance, 100% rated this feature as important or highly important.
See related user reviews
Jan P.
Bookkeeper
Chad R.
Director of Human Resouces
Reviewers feel that RUN Powered by ADP simplifies Payroll Management with its user-friendly interface and time-saving capabilities. They highlight the ease of accessing payroll information online, integrating with ClockShark, and managing employee updates. Users report that it provides clear payroll dates, confirmation emails, and useful capabilities like graphs and calendars. They appreciate the ability to run reports and print pay stubs, although some mention difficulties with customer service and report accuracy. Of the 18 RUN Powered by ADP users who gave detailed accounts of their use of Payroll Management, 100% rated this feature as important or highly important.
See related user reviews
Sheila L.
Office Manager
Jackie R.
Office Manager
Users appreciate RUN Powered by ADP's W-2 Preparation for its efficiency and convenience. They report that ADP handles the entire process, from creation to distribution, ensuring timely and accurate W-2s. Reviewers indicate that they can easily create, print, and distribute W-2s, and they value the peace of mind this service provides. They find it helpful that W-2s are available online by early January, although some prefer digital delivery over physical shipping. Of the 19 RUN Powered by ADP users who gave detailed accounts of their use of W-2 Preparation, 95% rated this feature as important or highly important.
See related user reviews
Erinn B.
Client Service Specialist II
Joyce A.
Owner
All RUN Powered by ADP features
Features rating:
RUN Powered by ADP awards
RUN Powered by ADP alternatives
RUN Powered by ADP integrations (16)
Integrations rated by users
We looked at 1,162 user reviews to identify which products are mentioned as RUN Powered by ADP integrations and how users feel about them.
Integration rating: 4.3 (16)
“this is the accounting software we use and it needs to be able to run job cost”
Kevin H.
President
Integration rating: 5.0 (1)
“We had some data duplicated in QuickBooks, after an experiment to see whether it would do as a replacement, instead of RUN, but it was easily incorporated into RUN when we went with that option.”
Sarah E.
HR Officer
Integration rating: 5.0 (1)
“ClockShark is what I use to keep track of hours worked and sick time earned.”
Melinda G.
Executive Director, CFO
Integration rating: 5.0 (2)
Integration rating: 4.0 (1)
Other top integrations
RUN Powered by ADP customer support
What do users say about RUN Powered by ADP customer support?
Customer support rating:
We analyzed 181 verified user reviews to identify positive and negative aspects of RUN Powered by ADP customer support.
Widespread user sentiment highlights knowledgeable, friendly, and professional customer support that resolves issues effectively.
A significant portion of users appreciate the quick response times and availability of support through multiple channels, including chat and phone.
Multiple users note that support staff are patient, provide clear guidance, and adapt well to unique or changing business needs.
A minority of users report long wait times, inconsistent support quality, and difficulty reaching or getting follow-up from customer service.
Support options
Training options
To see what individual users say about RUN Powered by ADP's customer support, check out the review snippets below.
“Errors within the system are rare, and the ADP customer service team is extremely responsive if any issues do arise.”
Mike M.
HR Manager
“The customer support to walk me through it for the first few times and then when things change, they have no problem adapting to our needs.”
Carol L.
Chief Financial Officer
“The cons are less about the software and more about the software support. Although it doesnt happen often, calling in for support is typically a nightmare scenario: long wait times and being connected with someone from across the country”

Benjamin C.
Account Executive
RUN Powered by ADP FAQs
RUN Powered by ADP has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is RUN Powered by ADP used for?
RUN Powered by ADP is a smart, simple payroll and HR solution designed to help small businesses pay people confidently and stay focused on growth. More than 900,000 small businesses rely on RUN to manage payroll, HR tasks and compliance in one easy-to-use platform built to support teams at every stage. RUN is designed to make payroll fast and stress-free. Businesses can process payroll in minutes from virtually any location and on any device. An intuitive dashboard paired with AI-enabled technology helps identify potential payroll errors before they happen, reducing rework and surprises. RUN automatically calculates, deducts and files federal, state and local payroll taxes, cutting down on manual paperwork while supporting ongoing compliance. From hiring a first employee to managing a growing workforce, RUN offers flexibility, automation and peace of mind. Payroll is simple and secure, allowing businesses to pay employees and contractors accurately and on time, wherever work gets done. Features like mobile-friendly payroll processing, AI-powered error detection, automatic tax filing, personalized alerts and reminders, AI-enabled search, and RUN & DONE automation for recurring payroll help save time and eliminate unnecessary complexity. The result is payroll without spreadsheets, stress or guesswork. RUN also helps businesses take better care of their people. Employees are supported from day one through every phase of growth with tools that streamline hiring, onboarding and day-to-day management. Integrated time tracking flows directly into payroll, while insurance and retirement benefits are easier to manage in one connected system. Employee perks, flexible pay options and mobile access to pay, time and benefits information help create a better, more engaging employee experience. HR support and compliance guidance from ADP experts give business owners added confidence when navigating people-related decisions. As a business grows, RUN grows with it. The platform scales seamlessly from basic payroll to more advanced HR and people management needs. Businesses benefit from payroll and compliance expertise backed by ADP’s decades of experience, automatic updates that help address changing regulations across all 50 states, and salary benchmarking insights powered by ADP DataCloud. With a unified platform for payroll, HR, time and benefits, and continuous innovation driven by AI, automation and mobile technology, RUN helps small businesses move forward with clarity and confidence.
Q. What are the benefits of using RUN Powered by ADP?
RUN Powered by ADP is a smart, simple payroll and HR solution built to support small businesses at every stage. Trusted by more than 900,000 businesses, RUN helps teams handle payroll, manage HR and keep up with compliance changes quickly and confidently through one powerful, easy-to-use platform designed for growing organizations.
With RUN, payroll can be processed in minutes from virtually any location and on any device. An intuitive dashboard paired with AI-driven technology helps simplify payroll by flagging potential issues before they occur, reducing errors and saving time. RUN automatically calculates, deducts and files federal, state and local payroll taxes, helping reduce paperwork while supporting accuracy and compliance.
Whether a business is hiring its first employee or managing a larger workforce, RUN provides the flexibility, automation and confidence needed to take care of people. Businesses can pay employees and contractors quickly and securely wherever work happens, without relying on spreadsheets or manual processes. Mobile-friendly access, AI-powered error detection, automatic tax filing, personalized reminders, AI-enabled search and recurring payroll automation work together to make payroll easier and less stressful.
RUN also helps businesses better support their employees from day one through every phase of growth. Hiring, onboarding and employee management are streamlined, while automated time tracking connects directly to payroll for greater efficiency. Insurance and retirement benefits can be managed more easily, and employee perks and flexible pay options help enhance engagement. Mobile self-service access allows employees to view pay, time and benefits information anytime, while compliance resources and support from HR professionals provide guidance when it matters most.
As businesses grow and evolve, RUN grows with them. The platform scales from basic payroll to more complete HR management as needs change. Businesses benefit from ADP’s payroll and compliance expertise, automatic updates that reflect changing laws across all 50 states, salary benchmarking insights from ADP DataCloud, and a unified system for payroll, HR, time and benefits. With ongoing innovation powered by AI, automation and mobile tools, RUN Powered by ADP gives small businesses the technology, insights and flexibility to move forward with confidence and focus on long-term success.
Q. What languages does RUN Powered by ADP support?
RUN Powered by ADP supports the following languages:
English, Spanish
Q. Does RUN Powered by ADP support mobile devices?
RUN Powered by ADP supports the following devices:
Android, iPad, iPhone
Q. Does RUN Powered by ADP offer an API?
No, RUN Powered by ADP does not have an API available.
Q. What level of support does RUN Powered by ADP offer?
RUN Powered by ADP offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Chat
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