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Creating a smoother HR ride for companies across the world!

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Sympa Pricing, Features, Reviews and Alternatives

Sympa FAQs

Q. What type of pricing plans does Sympa offer?

Sympa has the following pricing plans:
Starting from: €2000.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Sympa?

Sympa has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Sympa support?

Sympa supports the following languages:
German, Russian, Swedish, French, Chinese (Simplified), Czech, Italian, Spanish, Finnish, Danish, Norwegian (Bokmal), Polish, English, Hungarian, Dutch, Estonian, Latvian, Lithuanian, Portuguese, Romanian, Slovak, Turkish, Malay, Serbian (Cyrillic), Serbian (Latin), Indonesian


Q. Does Sympa offer an API?

Yes, Sympa has an API available for use.


Q. What other apps does Sympa integrate with?

Sympa integrates with the following applications:
Quinyx, Adobe Campaign, Microsoft Outlook, Teamtailor, Acubiz, 360Learning, Recruitee, Winningtemp, Gmail, Totara Learn, Docusign, OnShift, Moodle, Azure Active Directory, Claned, Efecte IT Service Management, Scrive, SAP SuccessFactors HXM Suite, StoreForce, WordPress, GetAccept, Deltek WorkBook, Visma Severa, Okta, Nmbrs, Qlik Sense, eloomi, Tableau, &frankly, Google Calendar, Actimo, Lyyti, CMap


Q. What level of support does Sympa offer?

Sympa offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, Chat, FAQs/Forum

Sympa product overview

Price starts from

2000

Per year

Other

What is Sympa?

Our goal is to free HR professionals like you from restrictive technology. Why? So you can focus on what really matters – developing your people. Every day, our customers use Sympa’s complete, global core HR solution to make the data-driven, smart decisions that lead to HR functions that support every person across their organisations.

Key benefits of using Sympa

RECRUITMENT

• Templates for open positions and application forms
• Process all incoming applications in one system
• Simplify and track all communication with candidates
• Easy to follow overview of all applicants throughout the recruitment process


ONBOARDING

• Checklists to create a process for smooth onboarding
• Employee self-service to ensure all contact details are up to date


EMPLOYMENT

• Employment details visible and accessible by the right people
• Quick signing of contracts using eSignature
• Centralise salary, benefits and one-off payment data, both locally and internationally
• Transparent salary review process with the flexible salary review tool
• Ensure validity of tools and certificates


TALENT DEVELOPMENT

• Tools to support competency evaluation and career planning
• View and manage the complete history of trainings and certificates
• Define and track goals and achievements
• Logging and tracking one-on-ones for systematic talent development


APPRAISALS AND ONE-ON-ONES

• Set up conversations and schedules suitable for your organisation
• Get the tools for supporting a flexible and open conversation culture
• Collect and save notes in Sympa and use them to track progress
• Easily access past appraisals for future reference
• Define a shared appraisal model for the entire organisation and ensure that it is followed


GOAL SETTING

• Define personal, team or unit goals and track their progress in one place
• Set up automated actions such as salary bonuses when goals are met
• Track progress at an organisational level


SELF-CARE ASSESSMENT

• Improve the well-being of employees across all functions and locations
• Crete an actionable self-care assessment plan and help employees reflect on their performance
• Design and review a shared self-care process for the organisation


OFFBOARDING

• Improve employee experience with a standardised exit process
• Ready-made templates for reference letters and other employment documents
• Guarantee that no unnecessary data is stored with GDPR automated data removals


HR ANALYTICS

• All people data from all systems available for analysis in one secure location
• Gain instant access to your key figures in real-time
• Get insights of your people and share them with the rest of the organisation with great HR analytics tools
• Build the foundation for HR analytics with access to accurate and automatically updated information
• Report any HR data, at any time, in any format, on any level
• Gather and filter data quickly to produce the rights reports for both strategic and day-to-day management or for external partners such as payroll
• Illustrate the impact and potential impact of HR decisions with easy-to-share reports
• All users can create reports within their data permissions
• Save time, minimise the manual use of spreadsheets and ensure that data is always up-to-date
• Combine all your HR data from different software into one solution
• Easily produce custom reports, automated reports and statutory reports for regulators
• Ensure that the right data is only available for the right people with smart user rights management
• Access key figures in real-time with the customisable Sympa dashboard
• Define and keep track of your KPI’s for an overall view of the organisation
• Make your KPIs automatically visible for the right people and make HR data visible in your organisation
• Get support for ensuring that your HR processes are 100% GDPR compliant
• Enjoy easy integrations with prebuilt connectors and the flexible Sympa API
• Make sure your crucial HR master data is always up-to-date, reliable and accessible in one place
• Enter data once and information is automatically updated to your payroll, time tracking, workforce planning or wherever you need it
• Get all your reporting from a single solution – create reports in Sympa using the data from your connected systems

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Phone Support
Chat
FAQs/Forum

Training options

Documentation
Live Online
Videos
Webinars

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Sympa pricing information

Value for money

4.4

/5

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Starting from

2000

Per year

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Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Sympa features

Functionality

4.1

/5

18

Total features

118

8 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Third-Party Integrations
Alerts/Notifications
Reporting & Statistics
API
Customizable Reports

Functionality contenders

Sympa users reviews

Overall Rating

4.4

/5

18

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.72/10
Rating distribution

5

4

3

2

1

9

8

1

0

0

Pros
The managers love the easy access to all information about their employees that they needed to ask HR about before. It looks good and is easy to access.
Sympa was a great help in setting up the system in the best way for our organisations needs. I fell that Sympa listens to the customers needs and is trying to develope the system frequently.
I really enjoy working with Sympa. It is so easy to modify and I always get brilliant support from Sympa when needed.
Cons
Sympa does not always provide a quick response to customer's software problems.
Features that I need are covered well. Frequent system failures interfere from time to time.
As an end user it is hard to single out any specific feature related con.

Overall rating contenders

AR
AvatarImg

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

HR tool that makes onboarding and goal setting much simpler than I've experienced before!

Reviewed 3 years ago

My overall experience has been very positive. Sympa has been a really important aspect of our company and the management of HR internally and getting that information out to employees. At my last company we didn't have anything like it, so it's been a huge help.

Pros

I like that the portal is completely customized for our organization. When I log in, I have access to tons of resources, a company directory (we're global so it's really helpful), and my business goals, PDP, sales quotas, etc.

Cons

The user interface could be a bit cleaner, but overall it's really great!

WH
AvatarImg

Wouter H.

Sports, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great and most of all user friendly software!

Reviewed 5 years ago

Great experience, super to use and implemented software. Next to that we are in charge of changing the system. No super high consulting costs. What you see is what you get, and it works great!

Pros

Adaptability, Look & Feel, Implementation

Cons

Because of the enormous options, it took a while for me to have the right scope for implementation

Vendor response

Hi Wouter, Thanks for your review! And yes, you're right - Sympa HR can be implemented and configured in so many ways! If you need any further help with development of your system, don't hesitate to contact your dedicated Customer Success Manager, who can guide you through our Best Practice site and help you pinpoint your needs. Wouter, thanks for being with us and enjoy your smoother HR ride with Sympa!

HT
AvatarImg

Hanna T.

Food Production, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

-

Reviewed 2 years ago
Pros

software is easy to use and also for administator

Cons

Features that I need are covered well. Frequent system failures interfere from time to time.

KO
AvatarImg

Katri O.

Education Management, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sympa makes everyday HR-life easier

Reviewed 5 years ago

Sympa is well-functioning Hr-system from employee journey from start to finish. Reporting also works.

Pros

Sympa is easily customizable to the customer's needs

Cons

Sympa does not always provide a quick response to customer's software problems. Sympa Support is wery often busy.

Vendor response

Hi Katri, thanks for your review! We are really sorry to hear that your experience of our customer support has not lived up to your expectations! We're continuously developing our processes and working methods, with customer satisfaction. We surely take your feedback seriously, thank you again for sending it. Please remember you can also call us or contact us via the Support Chat, found from our Support Portal. The Support Portal also contains guides regarding Sympa HR and its features and functionalities. We hope you find them useful :) Let us know, if there's anything we could help you with. And I hope you get to enjoy your smoother HR ride with Sympa HR!

AF
AvatarImg

Anna F.

Gambling & Casinos, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Sympa helped us change the way of working

Reviewed 4 years ago

The easy access to the system and information has helped everyone in the organization a lot.

Pros

With Sympa the time consumption of making reports and administrative tasks were reduced by at least 70 %. The managers love the easy access to all information about their employees that they needed to ask HR about before. It looks good and is easy to access. Sympa was a great help in setting up the system in the best way for our organisations needs. I fell that Sympa listens to the customers needs and is trying to develope the system frequently.

Cons

I still miss a good feature to work with appraisals. It fells a little bit edgy still and we have to invent and priorize a little to much to make the form/feature good.

Vendor response

Wow Anna, amazing impact in efficiency with the reduced time consumption! Very well done, and thank you for sharing these results! Maybe the new multi-edit tool could ease some of your pain when it comes to handling appraisals? Don't hesitate to reach out to our support or your dedicated Customer Success Manager, if you have any further questions! Thanks for being with us and enjoy your smoother HR ride!

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