KrispCall - 2026 Pricing, Features, Reviews & Alternatives

KrispCall is an AI-powered cloud phone system built for modern sales, support, and remote teams. It gives you a complete business calling and SMS setup without hardware, so you can launch new numbers, connect with customers worldwide, and keep every interaction organized inside the tools your team already uses.

Core capabilities

• Virtual numbers in 100+ countries. Get local, mobile, and toll-free numbers for multi-region presence.

• Global calling and SMS. Make international calls and send or receive texts for customer follow-ups.

• IVR phone trees. Route callers to the right person or department with multi-level menus.

• Call recording and transcription. Capture calls and automatically convert conversations into searchable text for QA and training.

• Call analytics. Track call volume, duration, agent performance, and engagement trends in real time.

• Voicemail and call management. Prevent missed calls and keep a consistent customer experience.

Integrations that keep your workflows clean

Connect KrispCall with popular CRMs and support platforms to reduce manual logging and speed up follow-ups. Teams commonly integrate with HubSpot, Zoho CRM, Pipedrive, Zendesk, Zapier, and Microsoft Teams, so calls, notes, and outcomes stay connected to customer records.

Security and administration

KrispCall describes encrypted data transfer for web traffic and encrypted call transfer. It also supports role-based permissions for teams. According to its Data Processing Agreement, KrispCall states it is ISO 27001:2022 certified and follows practices that include strong data encryption and alignment with PCI DSS and GDPR standards.

Who it is best for

• Sales teams that need higher connect rates, consistent outreach, and coaching.

• Customer support teams that want faster routing, better context, and clearer QA.

• Growing businesses expanding into new markets that need regional numbers and international calling.

Typical outcomes

• Faster response times and better follow-up consistency.

• Cleaner CRM data with fewer missed touchpoints.

• Higher quality conversations through recordings, transcripts, and performance insights.