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Cisco Meraki
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mobile Device Management
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Cisco Meraki - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: September 2025
Cisco Meraki overview
What is Cisco Meraki?
Cisco Meraki Systems Manager provides over-the-air centralized management, diagnostics, and monitoring for the mobile devices managed by your organization — from iPads and Androids to Macs and PCs. Systems Manager monitors each of your organization’s devices, showing useful metrics such as client hardware/software information and recent location, and even lets administrators remotely lock and erase devices. Cisco Meraki operates the industry's largest-scale Cloud Networking service. The Cisco Meraki cloud service powers over tens of thousands of networks worldwide and connects millions of devices. Cisco Meraki also has the most experience in the cloud, having run its production service continuously for seven years. The Cisco Meraki Cloud Networking platform is trusted by thousands of IT professionals, from enterprises to hospitals, banks, and retailers.
Who uses Cisco Meraki?
By industry, Cisco Meraki reviewers are most commonly professionals in information technology and services (22%). The most frequent use case for Cisco Meraki cited by reviewers is as a firewall (53% of reviewers).
What do users say about Cisco Meraki pricing?
Some reviewers find Cisco Meraki's value for money reasonable due to high-quality products and lifetime warranties, and they appreciate free management for up to 100 devices. However, many users report costly renewals and confusing, restrictive licensing.
Starting price
Alternatives
with better value for money
Pros & Cons
Oversight
Simplicity
Control
Pricing
Affordability
Cisco Meraki’s user interface
Cisco Meraki pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.4
Ease of use
4.5
Customer support
4.3
Reviews sentiment
What do users say about Cisco Meraki?
Reviewers feel Cisco Meraki simplifies device and network management with its cloud-based dashboard, allowing them to monitor, configure, and troubleshoot remotely. They find setup and deployment straightforward, and appreciate being able to manage multiple devices and locations easily, though some mention limited support for older hardware and less reliable policy pushing. They say it is intuitive for most users, but some find the interface complex or lacking in customization options. Pricing and licensing are frequently described as expensive and confusing, with costs rising as more devices are added, making it less attractive for smaller organizations.
Users report the cloud management offers real-time insights and remote access, but they note a strong dependency on stable internet connectivity. They think the platform’s centralized control and automated updates help reduce operational overhead, yet some feel advanced features and integrations are missing compared to other solutions. They mention support is generally responsive, but some wish for more granular controls and easier license management. Most agree Meraki provides robust visibility and ease of use, but they often weigh these benefits against its higher cost.
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Who uses Cisco Meraki?
Based on 129 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Cisco Meraki's key features
Most critical features, based on insights from Cisco Meraki users:
All Cisco Meraki features
Features rating:
Cisco Meraki awards
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User opinions about Cisco Meraki price and value
Value for money rating:
Of 31 reviews that provide robust commentary on Cisco Meraki's price and value, 35% mention it in a positive light.
Some reviewers find Cisco Meraki's value for money to be reasonable, highlighting that the high-quality product, cross-platform support, and lifetime warranty on some devices justify the higher costs. They appreciate the peace of mind from reliable network management and the competitive per-user pricing. Users think the ability to manage up to 100 devices without charge adds significant value. However, many users report that the annual license renewal is costly and the licensing model can be confusing and restrictive, making the product less suitable for small businesses or those with limited budgets. They also mention that the high costs of licenses and hardware can be prohibitive.
, and
To see what individual users think of Cisco Meraki's cost and value, check out the review excerpts below.
Juan A.
IT Supervisor
Cisco Meraki integrations (73)
Integrations rated by users
We looked at 129 user reviews to identify which products are mentioned as Cisco Meraki integrations and how users feel about them.
Integration rating: 4.3 (4)
“Allows cloud monitoring of the tool and visualization of downtime, generates real-time alerts for our work team.”
Carolina R.
NOC1 Support Engineer
Cisco Meraki support options
Typical customers
Platforms supported
Support options
Training options
Cisco Meraki FAQs
Cisco Meraki has the following pricing plans:
Starting from: $40.00
Free Trial: Available
These products have better value for money
Q. What are the benefits of using Cisco Meraki?
Enforce policies across mobile devices administered by your organization. Protect devices and their data, control their usage with fine-grained passcode policies, and restrict access to the app store, gaming, and content.
Systems Manager also makes it easy to define and deploy network settings like wireless connectivity, security settings, and remote VPN access to all devices on your network at once.
Backpack lets you deliver and manage documents, images, apps, and other files on Android devices. Bundle documents and files into a backpack and deliver it over-the-air to one device or thousands of devices, right from the dashboard.
Improve the security of BYOD initiatives by enforcing data encryption, remotely wiping lost devices, and even restricting network access to managed devices.
Device-specific policies can be automatically applied by Cisco Meraki wireless APs to restrict, quarantine, or throttle user-owned devices.
See how many BYOD clients have connected, measure the bandwidth they’ve used, and even see their percentage of total traffic.
Network summary reports are delivered to your inbox at any time or on an automatic, monthly schedule.
Q. Who are the typical users of Cisco Meraki?
Cisco Meraki has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Cisco Meraki support?
Cisco Meraki supports the following languages:
Chinese (Simplified), English, French, German, Italian, Japanese, Korean, Spanish
Q. Does Cisco Meraki support mobile devices?
Cisco Meraki supports the following devices:
Android, iPad, iPhone
Q. Does Cisco Meraki offer an API?
Yes, Cisco Meraki has an API available for use.
Q. What level of support does Cisco Meraki offer?
Cisco Meraki offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat
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