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Call Recording Software with Commenting/Notes (2026)

Last updated: April 2026

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33 software options

Zendesk Suite logo

AI powered customer service across all channels

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Zendesk offers an AI-powered service platform that unifies conversations from multiple channels. It features AI agents for resolving inquiries, ticketing for support requests, and analytics for tracking service quality. Its Resolution Learning Loop technology enhances automation by integrating AI, human agents, and knowledge resources on one platform.

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LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is an extensive call recording solution that allows businesses to manage inbound and outbound calls and customer interactions via phone, live chat, and social media. It helps agents create amazing contact center experiences.

Start with a 1 month free trial, no credit card required.

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Gong.io logo
Category Leaders

Revenue intelligence technology for sales teams

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Gong.io is a revenue intelligence platform that enables stakeholders to centralize all revenue workflows, providing actionable insights and streamlining processes with purpose-built AI. Gong's capabilities include Gong Forecast, which enhances revenue operating rhythm with increased customer data to drive forecast accuracy and actionable insights across the organization.

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Bitrix24 logo

All in one business management workspace

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#1 FREE online CRM with call recording. Over 12 million businesses use Bitrix24 as their cloud PBX and CRM.

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Clari Copilot logo

Conversation intelligence tool for growing sales teams

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Wingman is a call recording software that packs a punch. It uses the power of AI to automatically record and transcribe every video and audio call on your calendar. It assists sales reps in taking better notes and summarise calls by allowing them to bookmark key moments during the live call.

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Liine logo
Category Leaders

AI-powered call tracking, marketing analytics and ad optimiz

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AI-powered call tracking, marketing analytics and ad optimization platform built for multisite healthcare, dental and vet practices

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Aircall logo

AI powered customer communications platform

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Give your prospects and customers the best call experience possible by leveraging call recordings to improve rep performance.

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ExecVision logo

Conversation insights to drive rep performance improvements

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ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your marketing, support, sales, and product teams.

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Close logo

The conversation-first CRM for small, scaling sales teams

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Close is a conversation-first CRM designed for founders and small, scaling sales teams to manage every conversation in one place — with built-in calling, email, and SMS built natively inside the platform.

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Mindtickle logo

Learning and onboarding management system

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Mindtickle is an AI-based revenue enablement platform that provides comprehensive tools designed to enhance sales team performance and drive revenue growth. The platform integrates multiple functionalities including AI copilot, sales training, coaching, sales content management, digital sales rooms, conversation intelligence, and analytics. The components work together to help organizations ramp representatives, engage modern buyers, and close deals through data-driven strategies.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

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Effortlessly record, manage, and organize calls with real-time controls, compliance features, AI summaries, and CRM integration.

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Modjo logo

Conversation intelligence software for business teams.

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Gain valuable insights into field activities at scale using our advanced conversational intelligence platform and supercharge your sales team's performance.

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Chorus logo

Capture, transcribe & analyze sales team calls & meetings

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Chorus is the leader in conversation intelligence and an integral part of ZoomInfo’s (NASDAQ: ZI) leading modern go-to-market software. Chorus’ Conversation Intelligence Platform identifies and helps revenue teams replicate the performance of top-performing reps by analyzing their sales meetings.

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Leexi logo

AI-enabled conversational intelligence platform

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Leexi is a cloud-based conversational intelligence platform that helps businesses analyze, summarize, and transcribe audio and video calls. With its AI-powered meeting summary and automated note-taking features, it enables teams to optimize sales, telephony, and video conferencing operations.

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Honeit logo

Intelligent Talent Screening and Interview Solution

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The Honeit interview collaboration and intelligence platform transforms phone screens, intake calls, and video interviews into real-time data and insights. Honeit was designed for recruiting and hiring teams to schedule, screen and assess candidates faster using real-time conversational insights.

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NUACOM logo

All-in-one Cloud Phone System for SMBs

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NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.

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Eric.ai logo

AI-enabled software for managing meeting notes

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Eric.ai is an AI-powered meeting assistant that helps teams streamline their meeting processes. It automatically transcribes, summarizes, and assigns action items from virtual meetings, eliminating the need for manual note-taking. Eric.ai integrates with popular platforms like Zoom, Google Meet, and Microsoft Teams, providing a centralized repository for all meeting data and insights.

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Refract logo

The sales training tool that identifies key mistakes

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With Refract, companies can accelerate the on-boarding process for new employees by sharing best practises. Level jump rep performance by the best practise library getting new starters up to speed. Find most valuable conversations and moments to review, coach and share.

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CloudCall logo

Advanced, cloud-based computer telephony integration

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CloudCall powers smarter conversations for CRM-driven teams in staffing and recruiting, professional services, customer service, call center, and more -- across the globe.

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Samu logo

Sales coaching software

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Samu is a sales coaching software that helps businesses gain insights into sales calls and identify the potential of sales representatives through recording and analysis of sales calls. Samu allows stakeholders to record, transcribe, and analyze sales meetings and utilize AI-enabled tools to let sales managers identify which meetings to focus on when coaching.

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Traq.ai logo

AI-enabled software for sales insights

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Traq.ai captures and analyzes every sales call your team makes and provides the teams with buyer insights they need to win more deals and build strong relationships.

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Laxis logo

Power Better Meetings

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Laxis takes notes for you automatically and accurately. You have the power to run your meetings free of having to record every word, allowing you to focus on the people and the conversation. Laxis is available for Google Meet, Zoom, and soon to Microsoft Teams and Cisco WebEx.

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Flyte logo

Accelerate your deal pipeline!

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Flyte is a sales acceleration platform that helps sales leaders boost their deal pipeline through competitive insights and deal intelligence

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MeetRox logo

Cloud-based & AI-enabled software for sales and CS meetings

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MeetRox is a cloud-based and AI-enabled software that helps businesses throughout sales and Customer Support Departments record and transcribe sales calls, manage customer relations, and check the quality of the pitch at scale.

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