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Top Rated Online Meeting Software with Live Chat in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Live chat enables real-time communication during meetings, allowing participants to ask questions, share information, and collaborate without interrupting the presentation. It facilitates engagement, supports file sharing, and provides a non-intrusive way to communicate. Our reviewers in online meeting software rated this feature as important.

5 Best Online Meeting Software with Live Chat

Product
User rating
Starting price
GoTo Webinar logo
4.5
(2K)
59
per user/per month
learn more
Microsoft Teams logo
4.5
(10.9K)
4
per user/per month
learn more
Zoom Workplace logo
4.6
(14.5K)
14.99
per user/per month
learn more
GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
learn more
Webex Suite logo
4.4
(7.3K)
25
per user/per month
learn more

See other top Online Meeting products with live chat

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Online Meeting software category. They also needed to have sufficient reviews about live chat, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for live chat, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

GoTo Webinar logo
Reviews Sentiment
 
 
 
1-2(30)
3-4(814)
5(1,226)
Key Features
Two-Way Audio & Video4.5
Meeting Management4.5

User insights about the live chat feature

Reviewers appreciate GoTo Webinar's live chat for facilitating real-time interaction and engagement during webinars. They find it useful for asking questions, addressing technical issues, and communicating with the host and other attendees. Users highlight its simplicity and efficiency, though some note that the user interface could be improved. The feature is essential for maintaining audience engagement.

See related user reviews

“The live chat feature is commonly used for Q&A sessions, where participants can submit their questions to presenters. Presenters can then address these questions directly, fostering clarity and understanding among the attendees.”
BJ

Beatrice J.

Consultant

“The live chat enables communication between the presenter and the attendees whereby participants can ask questions, share comments and even give feedback involving the webinar.”
AM

Agnes M.

IT manager

Starting price
59per user /
per month
learn more
Pros and Cons based on 2,070 verified reviews

Comprehensive online training

Versatile virtual conferences

Seamless integration with tools

Effective webinar hosting

Facilitates learning and training

Dependence on strong internet

Outdated compared to competitors

Audio control issues

High cost concerns

Complicated download and installation

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,372)
5(6,360)
Key Features
Two-Way Audio & Video4.5
Meeting Management4.5

User insights about the live chat feature

Reviewers find Microsoft Teams' live chat essential for quick, real-time communication. They appreciate its integration with other tools, ability to send files, and the option for private or group chats. Users report its ease of use and reliability, though some mention occasional bugs and a preference for other platforms like Slack for direct chats. The feature is crucial for remote work and collaboration.

See related user reviews

“Live Chat allows conversations to continue even while a main presentation is taking place. Questions and comments can be resolved in these chats, therefore avoiding interrupting or taking time from the main presentation.”
SC

Sara C.

scorer

“Live Chat allows for quick brainstorming to occur during meetings and this allows for more timely, productive results from these meetings.”
RD

Ron D.

Director of Athletics

Starting price
4per user /
per month
learn more
Pros and Cons based on 10,931 verified reviews

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details
Zoom Workplace logo
Reviews Sentiment
 
 
 
1-2(86)
3-4(4,457)
5(9,978)
Key Features
Two-Way Audio & Video4.7
Meeting Management4.6

User insights about the live chat feature

Reviewers value Zoom Workplace's live chat for enabling real-time communication without interrupting meetings. They find it useful for asking questions, sharing links, and engaging in side conversations. Users appreciate its ease of use and the ability to chat privately or with the entire group. Some mention occasional distractions and the need for more visible notifications.
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“Chat in the meeting allows me to send chat messages to other users within a meeting. I'm used to sending private messages to an individual user just as I can send messages to all participants. The host can choose who to chat with or disable chat for everyone.”
PL

Pierre L.

PhD student in Food science and Technology

“One of the most important feature for any virtual class is Live chat. When students are kept on mute, this is the only option through which they can ask questions, solve their queries. Also, through live chat links can be shared easily. ”
Verified reviewer profile picture

Rakshith R.

Operations Manager

Starting price
14.99per user /
per month
learn more
Pros and Cons based on 14,521 verified reviews
Verified reviewer profile picture

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Two-Way Audio & Video4.5
Meeting Management4.5

User insights about the live chat feature

Reviewers appreciate GoTo Meeting's live chat for its ease of use and ability to facilitate real-time interaction without disrupting meetings. They find it helpful for asking questions, sharing links, and addressing technical issues. Some users note occasional lag and interruptions, but overall, it is seen as a critical tool for effective communication during webinars and meetings.
Verified reviewer profile picture

See related user reviews

“Being able to ask questions and subsequently discuss what has been exposed in a seminar or meeting is of vital importance. In my experience, I am quite satisfied with the speed and optimization of the updates of the messages that arise during the meetings. It provides many tools and options to improve the message that we want to share, as well as the facility to send them at the same time that we think of writing to share them.”
FA

Fátima A.

Estudiante

“Live chat in GoToMeeting webinars is important for our team, as we like to keep our audience engaged by offering up a place to drop questions, and comments and to ask for a deeper dive on points in the webinar. ”
Verified reviewer profile picture

Jamie M.

Director of Marketing

Starting price
14per user /
per month
learn more
Pros and Cons based on 11,525 verified reviews
Verified reviewer profile picture

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,248)
5(4,015)
Key Features
Two-Way Audio & Video4.5
Meeting Management4.5

User insights about the live chat feature

Reviewers appreciate Webex Suite's live chat for its ease of use and stability. They find it valuable for interactive sessions, troubleshooting, and real-time communication without interrupting meetings. Users report the ability to chat with individuals or groups, and highlight its convenience for asking questions and sharing information. Some note occasional issues with message delays and visibility.

See related user reviews

“While your conferencing you can talk in the chat and It updates automatically, also, It doesn't interrupts the host or the videos, in the contrary, Is an excellent complement for the subject your touching in the meeting, to asign tasks and some other activities.”
PC

Patricia C.

Sales Consultant

“Live Chat helps the audience in the meeting to engage and express their ideass in a text format. Live Chat can also be used for QnA Purpose where audience can communicate with the meeting host and ask many number of questions to get answered. Live Chat also gives liability to the users or anyone present in the meeting to share any sort of text information with everyone in the meet. It helps meeting to be more engaging and collaborative. ”
IP

Ishaan P.

Software Engineer Intern

Starting price
25per user /
per month
learn more
Pros and Cons based on 7,395 verified reviews

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details

Other Top Rated Online Meeting Software with Live Chat in 2026

Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Microsoft 365 logo

Cloud collaboration and file sharing application suite

learn more
Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more

Read more about Microsoft 365

Users also considered
Google Meet logo

Messaging, voice, and video calls for team communication

learn more
Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more.

Read more about Google Meet

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
GoToMeeting is an online meeting tool that allows users to host an online meeting with high-definition video conferencing from their Mac, PC, iPad, iPhone or Android device, with up to 250 participants. Users can meet, screen share and chat via internet browser, mobile or desktop application.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
ScreenConnect logo

Remote meeting platform for resolving customers' queries

learn more
ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Read more about ScreenConnect

Users also considered
GoTo Webinar logo

Video conferencing and webinar hosting for large events

learn more
As an online webinar solution that powers millions of webinars each year, GoTo Webinar now comes as part of GoTo Connect, an all-in-one communications software built for SMBs.

Read more about GoTo Webinar

Users also considered
OnBoard logo

Prepare faster, decide sooner with one secure board record

learn more
Trusted by 6000+ organizations, OnBoard offers agenda building & collaboration, assessments, secure messaging, voting, analytics, and more.

Read more about OnBoard

Users also considered
VoIP.ms logo

Business Phone and IP telephony system

learn more
VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

Read more about VoIP.ms

Users also considered
Zoho Meeting logo

Web conferencing tool to host online meetings and webinars.

learn more
Conduct web conferences with multiple people on any platform from your browser. Screen/application sharing, chat, audio/video conferencing, internationalDialin

Read more about Zoho Meeting

Users also considered
Nextiva logo

AI-enabled solution to streamline business communication

learn more
AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Read more about Nextiva

Users also considered
vFairs logo

Virtual events management software

learn more
vFairs is a virtual events management platform which enables organizations to host end-to-end online events & engage relevant audiences with custom registration forms, virtual booth templates, interactivity tools such as group chat or 1:1 chat, webinar functionality, event reporting, & more

Read more about vFairs

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Read more about Workplace from Meta

Users also considered
Cisco Jabber logo

Web conferencing, unified communications, voice & video call

learn more
Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web conferencing. Features include file sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more.

Read more about Cisco Jabber

Users also considered
BigMarker logo

The platform for modern webinars, virtual, and hybrid events

learn more
Host instant meetings with 24/7 access with a permanent link.

Read more about BigMarker

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

learn more
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
Livestorm logo

Engage your audience with better video communication

learn more
Livestorm is a browser-based video communication platform that easily connects teams on the device of their choice to promote, host, and analyze online events.

Read more about Livestorm

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 is an all-in-one business management platform that integrates CRM, project management, and collaboration tools in a single workspace. The system offers task management with Kanban boards and Gantt charts, communication features including video calls and chat, plus website building capabilities with ecommerce functionality. Bitrix24 includes HR management tools for employee tracking and workflow automation, all accessible via mobile applications.

Read more about Bitrix24

Users also considered
Adobe Connect logo

Web conferencing solution for schools and organizations

learn more
Adobe Connect is a cloud-based web conferencing solution designed to help businesses, public agencies, and educational institutions organize meetings and training sessions. Features include customizable branding, team collaboration, engagement analytics, remote access, reporting & document sharing.

Read more about Adobe Connect

Users also considered
Weave logo

Customer communication and appointment scheduling solution

learn more
Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
FreeConferenceCall.com logo

Web conferencing and team collaboration solution

learn more
FreeConferenceCall.com is a conference management solution designed to help businesses organize, launch & manage meetings with external and internal stakeholders. The audio conferencing functionality lets users connect with participants using VoIP or domestic/local dial-in numbers.

Read more about FreeConferenceCall.com

Users also considered
Twilio logo

Build, Scale, and Operate Customized Communication Solutions

learn more
Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Read more about Twilio

Users also considered
RingCentral Video logo

Video conferencing software with screen sharing & team chat

learn more
RingCentral Video is a cloud-based video conferencing platform designed to help businesses conduct virtual meetings from multiple devices such as desktops, tablets & mobile devices. The solution offers collaboration tools including audio and video calls, screen sharing, integrated messaging & more.

Read more about RingCentral Video

Users also considered
Dialpad logo

Cloud communications system for enterprise businesses

learn more
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered

Key features for Online Meeting software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Two-Way Audio & Video: Reviewers highlight its role in facilitating real-time, interactive communication, enhancing engagement, and enabling effective remote collaboration. 96% of reviewers rated this feature as important or highly important.
  • Meeting Management: Reviewers appreciate the ability to schedule, organize, and control meetings efficiently, including features like reminders, attendance tracking, and agenda management. 92% of reviewers rated this feature as important or highly important.
  • Video Conferencing: Reviewers value its ability to enable face-to-face interaction, share screens, and record meetings, making remote communication more personal and productive. 92% of reviewers rated this feature as important or highly important.
  • Presentation Streaming: Reviewers find it useful for sharing slides and content in real-time, enhancing engagement and collaboration during virtual meetings. 90% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers emphasize the convenience of joining and managing meetings from mobile devices, ensuring flexibility and productivity on the go. 87% of reviewers rated this feature as important or highly important.
  • Collaboration Tools: Reviewers appreciate features like screen sharing, document collaboration, and real-time editing, which enhance teamwork and communication. 87% of reviewers rated this feature as important or highly important.