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Telephony Software for Mid Size Business (2026)

Last updated: February 2026

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253 software options

CloudTalk logo

Cloud-based call center software for sales and support teams

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CloudTalk is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

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Dialpad logo

Cloud communications system for enterprise businesses

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Dialpad is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Ultatel Cloud Business Phone System logo

ULTATEL | Phone and Teleommunication Solutions For Business

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Ultatel Cloud Business Phone System is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

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CTM logo

Conversation analytics for marketing attribution

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CTM is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

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DialedIn CCaaS logo
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Cloud-based contact center solution to streamline operations

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DialedIn CCaaS is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support.

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Zendesk Suite logo

AI powered customer service across all channels

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Zendesk Suite is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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Zoho Desk logo

Customer service software for businesses of all sizes

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Zoho Desk is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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Ringover logo
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100% cloud phone for startups and SMEs

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Ringover is available for Mid Size Business and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk, Chat, FAQs/Forum.

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VoIP.ms logo
Category Leaders

Business Phone and IP telephony system

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VoIP.ms is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum.

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Nextiva logo
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AI-enabled solution to streamline business communication

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Nextiva is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum.

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Google Voice logo
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Call and voicemail management

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Google Voice is available for Mid Size Business and offers the following support options: FAQs/Forum.

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Talkdesk logo
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Cloud-based contact center & customer experience platform

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Talkdesk is available for Mid Size Business and offers the following support options: FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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RingEX logo

RingEX - AI meets trusted communications

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RingEX is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

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GoTo Connect logo

The first-ever truly unified voice and video solution.

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GoTo Connect is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

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CallHippo logo
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Cloud-based phone system for sales, support & growing teams

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CallHippo is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

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Twilio logo

Build, Scale, and Operate Customized Communication Solutions

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Twilio is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

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Convoso logo
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AI virtual agent for call center automation

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Convoso is available for Mid Size Business and offers the following support options: Phone Support, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Knowledge Base, Chat.

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Kixie PowerCall logo

More Connections, Better Conversations. AI-enhanced RevComms

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Kixie PowerCall is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Textedly logo

Communication platform for SMS and MMS marketing

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Textedly is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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3CX logo

Web & mobile-based (Android, iOS) communications system.

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3CX is available for Mid Size Business and offers the following support options: Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat.

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VICIdial logo

Open source call center software with predictive dialer

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VICIdial is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep).

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CXone Mpower logo

Cloud-based contact center software

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CXone Mpower is available for Mid Size Business and offers the following support options: Phone Support, Chat, Knowledge Base, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

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Telnyx Suite logo

All-in-one communications platform & API

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Telnyx Suite is available for Mid Size Business and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat.

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Five9 logo

Cloud contact and call center software

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Five9 is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base.

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