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Top Rated Unified Communications Software with Alerts/Notifications in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Alerts and notifications ensure timely communication by updating users on important messages, meetings, and events. Customizable notifications allow users to prioritize and manage information effectively, enhancing responsiveness and collaboration. Our reviewers in unified communications software rated this feature as highly important.

5 Best Unified Communications Software with Alerts/Notifications

Product
User rating
Starting price
Slack logo
4.7
(23.9K)
8.75
per user/per month
visit website
Zoom Workplace logo
4.6
(14.4K)
14.99
per user/per month
visit website
Webex Suite logo
4.4
(7.3K)
25
per user/per month
learn more
RingEX logo
4.2
(1.2K)
30
per user/per month
learn more
Microsoft Teams logo
4.5
(10.8K)
4
per user/per month
learn more

See other top Unified Communications products with alerts/notifications

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Unified Communications software category. They also needed to have sufficient reviews about alerts/notifications, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for alerts/notifications, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

Slack logo

Slack

Reviews Sentiment
 
 
 
1-2(174)
3-4(6,583)
5(17,230)
Key Features
Mobile Access4.7
Access Controls/Permissions4.5

User insights about the alerts/notifications feature

Users find Slack's alerts/notifications highly customizable and timely, ensuring they stay informed across devices. They appreciate the integration capabilities and the ability to mute or prioritize notifications. However, some reviewers mention issues with missing notifications or being overwhelmed by the volume of alerts. Overall, the notifications help maintain efficient communication and task management.

See related user reviews

“Alerts and notifications helped me stay updated on crucial messages and mentions, allowing me to prioritize my responses and maintain efficient communication without missing important updates.”
MP

Matteo P.

Graphic Designer

“I like that I can decide which chats I can get alerts from. This makes it nice, because otherwise I would be getting constant notifications with the amount of chats I am part of. You can also mute your notifications for while you are in meetings. ”
MW

Megan W.

Talent Acquisition Partner

Starting price
8.75per user /
per month
visit website
Pros and Cons based on 23,987 verified reviews

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
Zoom Workplace logo

Zoom Workplace

Reviews Sentiment
 
 
 
1-2(85)
3-4(4,445)
5(9,941)
Key Features
Mobile Access4.6
Access Controls/Permissions4.5

User insights about the alerts/notifications feature

Reviewers indicate that Zoom Workplace's alerts/notifications are crucial for timely reminders of meetings and events. They appreciate the integration with calendars and the ability to receive notifications across devices. However, some users report issues with notifications on iOS and desktop, and suggest improvements for better customization and reliability.
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“Alerts and notifications are practical and useful. Prompts aid in effective time management, and alerts or notifications can be customized for upcoming events”
Verified reviewer profile picture

Ria S.

Quality and Digital Assurance Lead

“The alerts/notifications could use more work, especially as one moderating/hosting a meeting - you don't always get the notification that someone is waiting to join or has some other administrative issue they need assistance with”
JM

James M.

managing member

Starting price
14.99per user /
per month
visit website
Pros and Cons based on 14,471 verified reviews
Verified reviewer profile picture

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details
Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,247)
5(4,011)
Key Features
Mobile Access4.4
Access Controls/Permissions4.4

User insights about the alerts/notifications feature

Reviewers appreciate Webex Suite's alerts/notifications for their reliability and timeliness. They find it helpful for never missing meetings, with notifications available across multiple devices. Users highlight the configurability and the ability to receive real-time notifications, although some mention the notifications can be overwhelming or slow when logged in from the web.

See related user reviews

“You can choose when you'd like to receive notifications for scheduled meetings, or turn them off. The fact that an app can send you a notification when the meeting is about to start helps as a reminder, in that way you can miss a scheduled meeting.”
SN

Sithandazile N.

consultant

“WebEx has the capability to ring every device a user is logged into, which is convenient for when a user is away from their desk.”
DC

Destiny C.

Desktop Support Technician

Starting price
25per user /
per month
learn more
Pros and Cons based on 7,390 verified reviews

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details
RingEX logo
Reviews Sentiment
 
 
 
1-2(76)
3-4(494)
5(630)
Key Features
Mobile Access4.4
Access Controls/Permissions4.4

User insights about the alerts/notifications feature

Reviewers highlight the importance of RingEX's alerts/notifications for staying updated on calls, voicemails, and messages. They appreciate the integration with the app and email, ensuring they never miss important contacts. Some users mention issues with too many notifications or difficulty finding voicemails, but overall, they find the notifications valuable for managing communication.

See related user reviews

“The alerts and notifications come in via the app or our emails, which allows for our team to never miss contact. ”
AS

Alex S.

Business Development Manager and Senior Marketing Strategist

“App integration made it easy to see calls, voice messages, and text message notifications from the VoIP system. ”
RT

Ryan T.

Head Of Integrated Search And Data Performance

Starting price
30per user /
per month
learn more
Pros and Cons based on 1,200 verified reviews

Flexible call forwarding

Convenient faxing options

Efficient office management

Versatile device accessibility

Seamless CRM integration

Frequent call drops

Challenging account management

Slow issue resolution

Dependence on internet connection

High costs and hidden fees

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,343)
5(6,289)
Key Features
Mobile Access4.4
Access Controls/Permissions4.3

User insights about the alerts/notifications feature

Users report that Microsoft Teams' alerts/notifications are essential for staying informed about meetings and messages. They appreciate the customizable options and the ability to receive notifications on both desktop and mobile devices. Some reviewers mention occasional issues with missed notifications or overwhelming alerts, but overall, they find the notifications helpful for maintaining communication and productivity.

See related user reviews

“Microsoft Teams offers a range of options for customizing how each user receives their notifications and at what times they come in. It allows us to minimize distractions as much as possible ”
AA

Alhassan A.

Research Coordinator

“I really like the alert and notification features of Microsoft Teams as it helps bring your attention to whenever someone writes something in especially in the chat. When you're focused on the talk during a meeting , the notifications and alerts really make a difference ”
DD

Dharmendra D.

Manager Cyber Security

Starting price
4per user /
per month
learn more
Pros and Cons based on 10,831 verified reviews

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details

Other Top Rated Unified Communications Software with Alerts/Notifications in 2026

Slack logo

Slack

Category Leaders

A single place for team communication and workflows

visit website
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Cytracom logo

Cytracom

Business phone and messaging system.

visit website
Beautiful, easy-to-use, voice and messaging platform perfect for businesses of all sizes. Built on cloud-based technology, Cytracom delivers fully managed and hosted communications across any device. Perfect for the office, home office, or any work location. Enable productivity and collaboration.

Read more about Cytracom

Users also considered
Zenzap logo

Zenzap

Finally, work chat done right.

visit website
Zenzap is an intuitive work chat app built for team communication. It provides an easy-to-use chat experience that keeps teams connected and organized, while keeping business data secure and compliant. Finally, work chat done right.

Read more about Zenzap

Users also considered
Ultatel Cloud Business Phone System logo

Ultatel Cloud Business Phone System

ULTATEL | Phone and Teleommunication Solutions For Business

visit website
ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

Read more about Ultatel Cloud Business Phone System

Users also considered
Dialpad logo

Dialpad

Category Leaders

Cloud communications system for enterprise businesses

visit website
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered
Weave logo

Weave

Customer communication and appointment scheduling solution

visit website
Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
CTM logo

CTM

Cloud-based call tracking and contact center solution

visit website
CTM is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.

Read more about CTM

Users also considered
3CX logo

3CX

Web & mobile-based (Android, iOS) communications system.

visit website
3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. Work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced contact center features are all included at a fraction of the cost.

Read more about 3CX

Users also considered
Ringover logo

Ringover

Category Leaders

100% cloud phone for startups and SMEs

visit website
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Read more about Ringover

Users also considered
Intulse logo

Intulse

VoIP business phone system for organizations of all sizes

visit website
Intulse is a cloud-based VoIP service designed to help organizations streamline processes for inbound and outbound phone communications. Key features of our managed VoIP services include team collaboration, call queue management, conference calling, voicemail, number porting, reporting, and more!

Read more about Intulse

Users also considered
ClickSend logo

ClickSend

Cloud-based solution for handling business communication

visit website
ClickSend is designed to help businesses send and receive SMS, MMS, voice, direct mail, and more within a single communication platform. Whether it is an SMS blast via the dashboards or automated texts via API, it lets users choose a global SMS gateway and get access to a full communications suite.

Read more about ClickSend

Users also considered
Trillian logo

Trillian

Modern and secure messaging for business and healthcare

visit website
Trillian is a cloud-based solution designed to help businesses in the healthcare sector manage processes for instant messaging to improve internal communication. Trillian lets users manage group chats, sorted by teams or department, & share information about patient status, staff rotations, & more.

Read more about Trillian

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
LiveAgent logo

Multichannel customer care solution with an AI chatbot

learn more
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.

Start with a 30-Day free trial, no credit card needed, no contracts.

Read more about LiveAgent

Users also considered
Nextiva logo

AI-enabled solution to streamline business communication

learn more
AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Read more about Nextiva

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Read more about Workplace from Meta

Users also considered
NetSuite logo

AI-powered cloud-based business management suite

learn more
NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Read more about NetSuite

Users also considered
Lime Connect logo

Live chat and customer messaging for businesses of all sizes

learn more
Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

Read more about Lime Connect

Users also considered
RingEX logo

RingEX - AI meets trusted communications

learn more
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

learn more
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
Livestorm logo
Category Leaders

Engage your audience with better video communication

learn more
Livestorm enables powerful, yet pain-free video engagements at scale. Our end-to-end video engagement platform requires no downloads, facilitates easy collaboration while capturing actionable insights—all in one place.

Read more about Livestorm

Users also considered
Bitrix24 logo

Your ultimate workspace

learn more
Bitrix24 #1 FREE unified communications platform used by 12 million companies.

Read more about Bitrix24

Users also considered

Key features for Unified Communications software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Mobile Access: Users value the ability to manage calls and communications on mobile devices, ensuring flexibility and consistent access from anywhere. 95% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Users appreciate the ability to assign specific roles and permissions, ensuring appropriate access to information and enhancing collaboration. 92% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Reviewers find screen sharing crucial for presentations, remote support, and collaborative meetings, enhancing clarity and engagement. 92% of reviewers rated this feature as important or highly important.
  • Chat/Messaging: Users highlight the efficiency of chat and messaging for quick, asynchronous communication, vital for team collaboration and customer interactions. 92% of reviewers rated this feature as important or highly important.
  • File Sharing: Reviewers value the ease of sharing and collaborating on documents within the platform, simplifying project management and teamwork. 86% of reviewers rated this feature as important or highly important.