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Top Rated Unified Communications Software with Mobile Access in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Mobile access enables users to stay connected and manage communications from anywhere, ensuring flexibility and continuity across devices. It allows seamless transitions between desktop and mobile, supporting productivity for on-the-go professionals. Our reviewers in unified communications software rated this feature as highly important.

6 Best Unified Communications Software with Mobile Access

Product
User rating
Starting price
Slack logo
4.7
(23.9K)
8.75
per user/per month
visit website
LiveAgent logo
4.7
(1.7K)
15
per user/per month
visit website
Zoom Workplace logo
4.6
(14.4K)
14.99
per user/per month
visit website
Webex Suite logo
4.4
(7.3K)
25
per user/per month
learn more
RingEX logo
4.2
(1.2K)
30
per user/per month
learn more
Microsoft Teams logo
4.5
(10.8K)
4
per user/per month
learn more

See other top Unified Communications products with mobile access

How we picked the 6 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Unified Communications software category. They also needed to have sufficient reviews about mobile access, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for mobile access, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 6 best products

Slack logo

Slack

Reviews Sentiment
 
 
 
1-2(174)
3-4(6,583)
5(17,230)
Key Features
Alerts/Notifications4.6
Access Controls/Permissions4.5

User insights about the mobile access feature

Reviewers highlight Slack's mobile access for its seamless integration with the desktop version, allowing communication on the go. They appreciate the user-friendly interface, quick installation, and real-time notifications. Users report being able to attend meetings, reply to messages, and make calls from their phones. However, some note occasional sync issues and a heavier app size.

See related user reviews

“Mobile access was a game-changer, enabling me to stay connected and respond to messages on the go, which helped maintain productivity even outside of the office.”
MP

Matteo P.

Graphic Designer

“Mobile access ensures that as a user you receive real-time notifications on your phone or tablet, so that you can stay updated on important conversations and respond promptly.”
NM

NOMPILO M.

Graduate Software Dev Intern

Starting price
8.75per user /
per month
visit website
Pros and Cons based on 23,987 verified reviews

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
LiveAgent logo

LiveAgent

Reviews Sentiment
 
 
 
1-2(7)
3-4(492)
5(1,247)
Key Features
Alerts/Notifications4.5
Access Controls/Permissions4.5

User insights about the mobile access feature

Reviewers appreciate LiveAgent's mobile access for enabling customer support on the go. They find it useful for handling client queries and updating availability status. However, some users report the app being outdated and buggy, lacking features compared to competitors. Despite this, the mobile access is seen as essential for maintaining communication and flexibility.
Verified reviewer profile picture

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“Live agent is easily accessible in mobiles using it I can handle my clients queries on the go and also helps updating my availability status so that my clients can easily connect with me.”
Verified reviewer profile picture

Piyush S.

Developer

“it was useful having mobile access so we could attend to our live chats and customers when we were not at the computer (when we were available to do so)”
TC

Toby C.

Owner

Starting price
15per user /
per month
visit website
Pros and Cons based on 1,746 verified reviews
Verified reviewer profile picture

Unified social media management

Enhanced team coordination

Comprehensive client support

Centralized communication channels

Frequent technical issues

Complex email management

Challenging call management

See pros and cons details
Zoom Workplace logo

Zoom Workplace

Reviews Sentiment
 
 
 
1-2(85)
3-4(4,445)
5(9,941)
Key Features
Alerts/Notifications4.5
Access Controls/Permissions4.5

User insights about the mobile access feature

Reviewers appreciate Zoom Workplace's mobile access for its ease of use and functionality, enabling participation in meetings from anywhere. They value the ability to join calls on the go, with many noting the app's stability and good audio/video quality. Some users mention occasional glitches and a preference for desktop use for screen sharing.

See related user reviews

“Mobile access is now the most important thing because everyone has a mobile device with them at all times and it is the most convenient way to access information. This feature makes it easier for mobile users to participate in Zoom meetings from anywhere at any time.”
DF

Deki F.

CEO

“Mobile access in Zoom meetings allows participants to join a meeting from anywhere, at any time, using their mobile devices. This feature provides flexibility and convenience, especially for those who are frequently on the go or do not have access to a computer.”
lG

lina G.

english teacher

Starting price
14.99per user /
per month
visit website
Pros and Cons based on 14,471 verified reviews

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details
Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,247)
5(4,011)
Key Features
Alerts/Notifications4.4
Access Controls/Permissions4.4

User insights about the mobile access feature

Reviewers find Webex Suite's mobile access valuable for staying connected while away from the desk. They appreciate the app's user-friendly interface, ease of joining meetings, and reliable performance. Users report seamless transitions between devices and the ability to access all features on mobile. Some mention occasional lags and a need for high-speed internet.
Verified reviewer profile picture

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“I use Webex mobile application. It is really useful while I am away from my workplace desktop. I use it to look at my webex meetings scheduled each day. I also get notifications and calls on the mobile application. Great feature!”
ZA

Zahra A.

Electrical Engineer

“I like that Mobile Access in Webex allows me to attend meetings and collaborate with colleagues while on the go. It's a great way to stay connected and productive, no matter where I am. With Mobile Access, I can join a meeting from my phone or tablet, view shared content, chat with other meeting participants, and even transfer files. Plus, it's super easy to use, making it a great option for those who need to stay connected while traveling or away from their desks.”
Verified reviewer profile picture

Devendra K.

Manager

Starting price
25per user /
per month
learn more
Pros and Cons based on 7,390 verified reviews
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Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details
RingEX logo
Reviews Sentiment
 
 
 
1-2(76)
3-4(494)
5(630)
Key Features
Alerts/Notifications4.3
Access Controls/Permissions4.4

User insights about the mobile access feature

Reviewers value RingEX's mobile access for its convenience and functionality, allowing calls to be made and received from anywhere. They appreciate the seamless transition between mobile and desktop, and the ability to manage calls on the go. Some users note issues with voicemail access and dropped calls without Wi-Fi, but overall find the mobile app critical for remote work.

See related user reviews

“This has helped with easing having to sit by the phone all day. Our employees are able to have the app on their cell phones and be mobile while still taking calls all day from customers. ”
su

samantha u.

manager

“RingCentral's dedicated mobile app allowed our team to take calls from anywhere in the world to a dedicated number. ”
RT

Ryan T.

Head Of Integrated Search And Data Performance

Starting price
30per user /
per month
learn more
Pros and Cons based on 1,200 verified reviews

Flexible call forwarding

Convenient faxing options

Efficient office management

Versatile device accessibility

Seamless CRM integration

Frequent call drops

Challenging account management

Slow issue resolution

Dependence on internet connection

High costs and hidden fees

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,343)
5(6,289)
Key Features
Alerts/Notifications4.3
Access Controls/Permissions4.3

User insights about the mobile access feature

Reviewers appreciate Microsoft Teams' mobile access for its flexibility and ease of use. They highlight the ability to join meetings, chat, and access files from anywhere. Users find the app reliable and user-friendly, though some note occasional sync issues and a preference for desktop use for certain features. The mobile app is seen as essential for remote work and staying connected on the go.
Verified reviewer profile picture

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“Having the mobile app itself makes it easier for me to stay connected and updated with my team. I can even meet them while driving, send files over my phone, and plan my day with the calendar.”
SA

Sean A.

Graphic Designer

“What I like about Mobile Access in Microsoft Teams is that Microsoft Teams is accessible on their mobile app for when you need to use it while on the road. You may start or join a video or audio conversation, talk to other team members, and share files using the Teams app. The Teams app is available on iPhones, iPads, and Android phones and tablets.”
Verified reviewer profile picture

Daniel I.

Digital Strategist

Starting price
4per user /
per month
learn more
Pros and Cons based on 10,831 verified reviews
Verified reviewer profile picture

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details

Other Top Rated Unified Communications Software with Mobile Access in 2026

Slack logo

Slack

Category Leaders

A single place for team communication and workflows

visit website
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Cytracom logo

Cytracom

Business phone and messaging system.

visit website
Beautiful, easy-to-use, voice and messaging platform perfect for businesses of all sizes. Built on cloud-based technology, Cytracom delivers fully managed and hosted communications across any device. Perfect for the office, home office, or any work location. Enable productivity and collaboration.

Read more about Cytracom

Users also considered
Zenzap logo

Zenzap

Finally, work chat done right.

visit website
Zenzap is an intuitive work chat app built for team communication. It provides an easy-to-use chat experience that keeps teams connected and organized, while keeping business data secure and compliant. Finally, work chat done right.

Read more about Zenzap

Users also considered
Ultatel Cloud Business Phone System logo

Ultatel Cloud Business Phone System

ULTATEL | Phone and Teleommunication Solutions For Business

visit website
ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

Read more about Ultatel Cloud Business Phone System

Users also considered
Akkadian Provisioning Manager logo

Akkadian Provisioning Manager

(0)

Automation engine for Cisco UC

visit website
Akkadian Provisioning Manager is a turnkey, automation platform designed to help medium to large enterprises streamline and manage Cisco unified communication administration through automation of provisioning, compliance, reporting, & other processes across multiple clusters, servers & applications.

Read more about Akkadian Provisioning Manager

Users also considered
Dialpad logo

Dialpad

Category Leaders

Cloud communications system for enterprise businesses

visit website
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered
Weave logo

Weave

Customer communication and appointment scheduling solution

visit website
Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
CTM logo

CTM

Cloud-based call tracking and contact center solution

visit website
CTM is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.

Read more about CTM

Users also considered
3CX logo

3CX

Web & mobile-based (Android, iOS) communications system.

visit website
3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. Work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced contact center features are all included at a fraction of the cost.

Read more about 3CX

Users also considered
Ringover logo

Ringover

Category Leaders

100% cloud phone for startups and SMEs

visit website
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Read more about Ringover

Users also considered
Intulse logo

Intulse

VoIP business phone system for organizations of all sizes

visit website
Intulse is a cloud-based VoIP service designed to help organizations streamline processes for inbound and outbound phone communications. Key features of our managed VoIP services include team collaboration, call queue management, conference calling, voicemail, number porting, reporting, and more!

Read more about Intulse

Users also considered
ClickSend logo

ClickSend

Cloud-based solution for handling business communication

visit website
ClickSend is designed to help businesses send and receive SMS, MMS, voice, direct mail, and more within a single communication platform. Whether it is an SMS blast via the dashboards or automated texts via API, it lets users choose a global SMS gateway and get access to a full communications suite.

Read more about ClickSend

Users also considered
Trillian logo

Trillian

Modern and secure messaging for business and healthcare

visit website
Trillian is a cloud-based solution designed to help businesses in the healthcare sector manage processes for instant messaging to improve internal communication. Trillian lets users manage group chats, sorted by teams or department, & share information about patient status, staff rotations, & more.

Read more about Trillian

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
LiveAgent logo

Multichannel customer care solution with an AI chatbot

learn more
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.

Start with a 30-Day free trial, no credit card needed, no contracts.

Read more about LiveAgent

Users also considered
Nextiva logo

AI-enabled solution to streamline business communication

learn more
AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Read more about Nextiva

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Read more about Workplace from Meta

Users also considered
NetSuite logo

AI-powered cloud-based business management suite

learn more
NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Read more about NetSuite

Users also considered
Lime Connect logo

Live chat and customer messaging for businesses of all sizes

learn more
Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

Read more about Lime Connect

Users also considered
RingEX logo

RingEX - AI meets trusted communications

learn more
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

learn more
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
Livestorm logo
Category Leaders

Engage your audience with better video communication

learn more
Livestorm enables powerful, yet pain-free video engagements at scale. Our end-to-end video engagement platform requires no downloads, facilitates easy collaboration while capturing actionable insights—all in one place.

Read more about Livestorm

Users also considered

Key features for Unified Communications software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Alerts/Notifications: Users appreciate customizable alerts and real-time notifications for staying informed about important updates and events, enhancing timely responses. 94% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers find assigning specific access rights essential for managing information and tasks efficiently, ensuring the right people have appropriate access. 92% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Users highlight the importance of screen sharing for effective presentations, collaborative meetings, and real-time support, facilitating clearer communication. 92% of reviewers rated this feature as important or highly important.
  • Chat/Messaging: Reviewers emphasize the significance of chat and messaging for quick, efficient communication within teams, offering features like image sharing and meeting initiation. 92% of reviewers rated this feature as important or highly important.
  • File Sharing: Users value easy file sharing and repository features for collaborative work, enabling seamless exchange of documents and media within the platform. 86% of reviewers rated this feature as important or highly important.