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Top Rated VoIP Software with Caller ID in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Caller ID in VoIP software enhances professionalism and security by displaying recognizable numbers for outgoing calls. It helps identify incoming calls, reduces spam, and allows businesses to manage calls effectively, providing a better user experience. Our reviewers in VoIP software rated this feature as important.

4 Best VoIP Software with Caller ID

  • VoIP.ms
  • Ooma Office - Highest rated for caller ID
  • RingEX
  • Google Voice

See other top VoIP products with caller id

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the voip software category. They also needed to have sufficient reviews about caller id, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for caller id based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

VoIP.ms logo
4.8
(697)

User insights about the caller id feature

Reviewers appreciate VoIP.ms's caller ID capabilities for enhancing professionalism, security, and call management. They highlight the flexibility to customize caller ID, the reliability of both inbound and outbound caller ID data, and the ability to purchase additional caller ID information. Users find it valuable for screening calls, identifying repeat callers, and managing multiple numbers. They also mention that VoIP.ms's caller ID works well in North America and is well-priced.
“Having valid inbound Caller ID data is almost as important as the call itself. It allows us to more effectively assist the caller and ensure that repeat callers do not have to wait in a call queue multiple times, should a call get dropped, etc. VoIP.ms provides good Caller ID and Caller ID Name info for nearly all of our calls. Likewise, VoIP.ms reliably transmits our outbound Caller ID on all of our calls. We do not have to worry about this like other ITSPs who use "grey" routes that do not properly send outbound Caller ID.”
TH

Trevor H.

CEO

“"Caller ID" is important in VoIP.ms because it enhances professionalism, security, and call management. It allows businesses and individuals to display a recognizable number when making calls, which helps build trust with customers and ensures”
RZ

Roberto Z.

SEO

VoIP key features coverage

VoIP.ms offers 5 out of the 6 key features for VoIP software identified by reviewers:

Online Voice Transmission4.6
Call Routing4.7
Mobile Access
Voice Mail4.8
Alerts/Notifications4.6
Call Recording4.8

Pros and cons based on 697 verified reviews

82% of users rated VoIP.ms 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 697 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Affordable and flexible VoIP solution

Responsive and helpful support

Flexible and feature-rich VoIP

Cons:

Frequent service interruptions

Inconsistent SMS functionality

See pros and cons details

Pricing

Starting price:$1.10 other/per month|Free version:Not available|Free trial:Not available

Prices may vary depending on the number of users and features.

Ooma Office logo
4.4
(248)

User insights about the caller id feature

Reviewers indicate that Ooma Office's caller ID is essential for managing calls, screening spam, and identifying clients. They appreciate its reliability in displaying caller information, the ability to verify customer phone numbers, and the consistency of showing the same outgoing number. Users find it helpful for preparing for calls, greeting customers by name, and blocking unwanted calls. They also mention that it functions as expected and aids in managing business communications effectively.
“The Caller ID works. If there is no known name, the number will display, and the standard history feature makes it easy to go back and find calls when needed.”
CD

Chris D.

Owner

“This is crucial for our company, because it helps us identify patients by their first name when they call us!!!!”
MC

MARY C.

Office Manager

VoIP key features coverage

Ooma Office offers 6 out of the 6 key features for VoIP software identified by reviewers:

Online Voice Transmission4.5
Call Routing4.5
Mobile Access4.5
Voice Mail5.0
Alerts/Notifications4.4
Call Recording4.1

Pros and cons based on 248 verified reviews

65% of users rated Ooma Office 5 out of 5 stars, while 6% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 248 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Affordable business phone solution

Responsive and helpful support

Cons:

Inconsistent call management

See pros and cons details

Pricing

Starting price:$19.95 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

RingEX logo
4.2
(1.2K)

User insights about the caller id feature

Reviewers highlight that RingEX's caller ID is important for identifying callers, managing call backs, and screening spam. They appreciate the ability to input contacts, the effectiveness in reducing customer effort, and the ease of gathering details securely. However, some users mention issues with caller ID not always displaying names, the need for better functionality when transferring calls, and occasional anonymous calls. They find it generally reliable but note areas for improvement.
“Caller ID is helpful when you are expecting a call, but for most customers, I am unfamiliar with their phone number to identify them. It is helpful when the call is marked as SPAM.”
LD

Lisa D.

Billing Administrator

“We can input our contacts so even if the called ID does not have a name for the number, our system does”
JG

Jennifer G.

Partner

VoIP key features coverage

RingEX offers 6 out of the 6 key features for VoIP software identified by reviewers:

Online Voice Transmission4.4
Call Routing4.4
Mobile Access4.4
Voice Mail4.5
Alerts/Notifications4.3
Call Recording4.6

Pros and cons based on 1,200 verified reviews

53% of users rated RingEX 5 out of 5 stars, while 6% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 1,200 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Flexible call forwarding

Convenient faxing options

Efficient office management

Versatile device accessibility

Seamless CRM integration

Cons:

Frequent call drops

Challenging account management

Slow issue resolution

Dependence on internet connection

High costs and hidden fees

See pros and cons details

Pricing

Starting price:$30 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Google Voice logo
4.5
(716)

User insights about the caller id feature

Users report that Google Voice's caller ID is crucial for identifying callers, managing spam, and maintaining privacy. They appreciate its integration with Google Contacts, the ability to block unknown callers, and the accuracy in displaying caller information. Reviewers find it helpful for distinguishing between personal and business calls, screening calls, and identifying spam. However, some users note occasional inaccuracies and the need for better integration with Google Contacts.
“Best point as compared to all the third party applications in Caller ID. I can Identify all the businesses which call me, I could identify Spam. This particular Caller Id feature is the best filter also.”
PR

Pavan R.

Manager

“Google Voice caller ID is so effective for my business, I am able to change the caller ID to my business name so I know if it's a personal call or a business call coming in.”
AE

Amy E.

Partner

VoIP key features coverage

Google Voice offers 2 out of the 6 key features for VoIP software identified by reviewers:

Online Voice Transmission4.6
Call Routing
Mobile Access
Voice Mail4.8
Alerts/Notifications
Call Recording

Pros and cons based on 716 verified reviews

65% of users rated Google Voice 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 716 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient call and text management

Ideal for small businesses

Seamless Google integration

Cons:

Frequent spam calls

Dependence on internet connection

See pros and cons details

Pricing

Starting price:$10 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated VoIP Software with Caller ID in 2026

Zoom Workplace logo

Zoom is an all-in-one collaboration platform

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Webex Suite logo

One app for everything. And everyone.

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Ringover logo
Category Leaders

100% cloud phone for startups and SMEs

Ringover allows you to make unlimited VoIP calls to over 110 destinations worldwide - no matter your plan - offering you precise, transparent rates for all other global destinations.

Read more about Ringover

Users also considered
VoIP.ms logo
Category Leaders

Business Phone and IP telephony system

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

Read more about VoIP.ms

Users also considered
Google Voice logo
Category Leaders

Call and voicemail management

Google Voice is a phone system and call management software that integrates with your Gmail account and allows you to send voicemails to landlines, mobile and electronic numbers at a click. Google Voice is low cost and converts SMS to email as well as call logging and call screening.

Read more about Google Voice

Users also considered
Talkdesk logo

Cloud-based contact center & customer experience platform

Talkdesk browser based call center software works seamlessly over VoIP. Enjoy advanced functionality such as ACD, skills-based routing, IVR and more.

Read more about Talkdesk

Users also considered
RingEX logo

RingEX - AI meets trusted communications

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
DialedIn CCaaS logo

Cloud-based contact center solution to streamline operations

DialedIn's call routing, predictive dialing and CRM integration, and VoIP call center features increases call center efficiency and service quality.

Read more about DialedIn CCaaS

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 is a #1 business VoIP system used by over 12 million businesses worldwide. Cloud, mobile and open source versions available.

Read more about Bitrix24

Users also considered
Weave logo
Category Leaders

Customer communication and appointment scheduling solution

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
800.com logo
Category Leaders

Telephony tool for searching & activating toll-free numbers

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

Read more about 800.com

Users also considered
Twilio logo

Build, Scale, and Operate Customized Communication Solutions

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Read more about Twilio

Users also considered
Convoso logo

AI virtual agent for call center automation

Convoso is a VoIP based PBX phone system, that will dramatically increase contact and lead conversion rates.

Read more about Convoso

Users also considered
3CX logo

Web & mobile-based (Android, iOS) communications system.

3CX is an open-platform, software VoIP phone system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud. Simple, affordable and flexible, 3CX eliminates the cost and management headaches of outdated, traditional phone systems or the limitations of shared cloud PBXs.

Read more about 3CX

Users also considered
Kixie PowerCall logo
Category Leaders

More Connections, Better Conversations. AI-enhanced RevComms

Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.

Read more about Kixie PowerCall

Users also considered
Dialpad logo

Cloud communications system for enterprise businesses

Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered
Telnyx Suite logo

All-in-one communications platform & API

Telnyx is an all-in-one communications platform which delivers voice, messaging & IP services for applications & communications companies. Telnyx enables users to integrate, manage & analyze all of their voice & messaging needs with features like elastic SIP trunking, programmable SMS, & more

Read more about Telnyx Suite

Users also considered
Wildix logo

The First Sales-Oriented Unified Communications Solution.

Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.

Read more about Wildix

Users also considered
Aircall logo

AI powered customer communications platform

Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

Read more about Aircall

Users also considered
Intermedia Unite logo
Category Leaders

All-in-one communications & collaboration tool

Award-winning VoIP business phone system that helps small businesses lower costs and increase employee productivity. With complementary mobile and desktop apps Unite users stay seamlessly connected. Unite is backed by J.D. Power-certified 24/7 support and a 99.99% uptime service level agreement.

Read more about Intermedia Unite

Users also considered
CallTools logo
Category Leaders

All-in-one predictive dialer & inbound call center solution

CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us now!

Read more about CallTools

Users also considered
Emitrr logo
Category Leaders

Customer engagement platform for local business owners

Emitrr functions as an AI-based business toolbox that operates continuously to streamline customer communication and business operations. The platform enables businesses to text-enable existing phone lines, allowing teams to send individual or group messages while managing multiple phone lines from a unified inbox. Team members can assign conversations, route messages, and leave internal comments to facilitate efficient collaboration.

Read more about Emitrr

Users also considered
CloudTalk logo

Cloud-based call center software for sales and support teams

CloudTalk is a VoIP phone system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced features and easy-to-setup integrations with your existing business software. It’s the perfect phone system for mid-sized companies. Try a FREE 14-day trial.

Read more about CloudTalk

Users also considered
Ooma Office logo

All-in-one VoIP solution for businesses of all sizes.

Ooma Office is an award-winning and affordable business VoIP solution for any size business. Pricing starts at $19.95/user/month and there are no contracts. We offer two service plans, designed to suit a variety of business needs.

Read more about Ooma Office

Users also considered

Key features for VoIP software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Online Voice Transmission: Reviewers value clear and high-quality audio, mobility, and cost savings. Users highlight secure and reliable connections across various devices. 93% of reviewers rated this feature as important or highly important.
  • Call Routing: Reviewers appreciate the flexibility and efficiency in directing calls based on rules such as time, location, and agent availability. It enhances productivity and customer service. 91% of reviewers rated this feature as important or highly important.
  • Mobile Access: Users enjoy the convenience of making and receiving calls remotely, accessing contacts and messages, and maintaining connectivity while traveling or away from the office. 90% of reviewers rated this feature as important or highly important.
  • Voice Mail: Reviewers highlight the importance of voicemail for missed calls, the option to forward to email, and transcription features that aid in timely responses and efficient communication. 88% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users find customizable alerts and notifications helpful for staying informed about missed calls, voicemails, and system updates. It ensures timely awareness of important information. 83% of reviewers rated this feature as important or highly important.
  • Call Recording: Reviewers appreciate the ability to record calls for quality assurance, training, and compliance. The feature helps in reviewing and improving customer service and resolving disputes. 79% of reviewers rated this feature as important or highly important.