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Recommended
Manny D.
Information Technology and Services, 1-10 employees
Used daily for 1-2 years
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We are a small IT Support service provider. Growing our client base was always going to be a problem as access to quality trained IT Tech's are not always available. Changing our business model from break-fix to Managed Support via Atera, allowed our business to grow without the huge overhead costs. Our clients are impressed as we are able to predict risks to business without costly site visits. Atera's service is great and product is very easy to use out the box.
Easy to use Full training available Great support team Good product development Very cost effective
Non
Faith M.
Renewables & Environment, 11-50 employees
Used daily for 1-2 years
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I like the remote support and IT management features It supports real time notifications and makes server management easy
I think the only con is that it not as affordable as the competition