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Atera

Ultimate All-In-One RMM Tool Suite for MSPs & IT Departments

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Atera Reviews - Page 8

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344 reviews

Recommended

MD
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Manny D.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New way for IT Support

Reviewed 7 years ago

We are a small IT Support service provider. Growing our client base was always going to be a problem as access to quality trained IT Tech's are not always available. Changing our business model from break-fix to Managed Support via Atera, allowed our business to grow without the huge overhead costs. Our clients are impressed as we are able to predict risks to business without costly site visits. Atera's service is great and product is very easy to use out the box.

Pros

Easy to use Full training available Great support team Good product development Very cost effective

Cons

Non

FM
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Faith M.

Renewables & Environment, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Why Atera is a Must Have For Business

Reviewed 4 months ago
Pros

I like the remote support and IT management features It supports real time notifications and makes server management easy

Cons

I think the only con is that it not as affordable as the competition