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Boomi
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Integration Platform
Table of Contents
Boomi - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Boomi overview
What is Boomi?
Boomi is the world’s most popular, independent, cloud-native integration and automation platform. Boomi simplifies digital landscapes, so it’s easier to streamline customer experiences, automate business processes, and adopt new technologies like generative AI. The easy-to-use platform features built-in intelligence infused with insights from the Boomi user community. We empower IT and business professionals to get more done faster by connecting everything and everyone across the organization.
As an acknowledged leader in the <b>integration platform as a service (iPaaS)</b> category, our solution supports all forms of connectivity – on-premises, in the cloud, and at the edge. Our scalable, secure, and reliable platform provides real-time integration and automation for businesses of all sizes and across industries worldwide. The platform is especially robust because it unifies an array of services that orchestrate application connectivity and data flow.
<b> Integration:</b> Connect everything within your digital architecture. Cloud-to-cloud. Data centers-to-cloud. Any combination of systems that need to be integrated. Wherever your data lives, Boomi can connect it.
<b> Workflow Automation:</b> Automate triggers, events, and other actions to get data where it’s needed. Make people more productive, reduce the repetitive tasks that make jobs needlessly frustrating, and ensure customers always get what they want.
<b> API Management:</b> Support the full lifecycle of APIs in any environment and abstracts away the technical complexity. Configure APIs and expose real-time integrations effortlessly.
<b> B2B/EDI Management:</b>Streamline supply chains for greater efficiency and build more productive partner relationships. The platform reduces onboarding time, automates self-service interactions, and integrates partner interactions with internal systems like ERPs through pre-built connectors and data-mapping tools.
<b> Master Data Hub:</b> After connecting all of your systems, data is synchronized throughout your digital ecosystem to create “golden records.” A single source of truth provides confidence that your business is making intelligent decisions.
Key benefits of using Boomi
Ease of Use: The platform is for everyone in your organization. IT can move faster to accomplish projects. Also, business users without deep technical knowledge are empowered to integrate systems and automate workflows because the technical complexity is abstracted away with a simplified, self-service portal. Business users can easily configure, run/schedule, and monitor processes without IT oversight.
Scalability: Boomi has a “no-limits” approach to scalability and meets every rapidly growing company’s big challenge: reducing technical debt. Boomi’s enterprise-grade, single-instance, multi-tenant architecture enables you to run processes at scale and high volumes to support.
Security: The platform is built from the ground up with security in mind. It meets the most stringent standards governments, security, and privacy organizations set. Compliance certifications across all products and environments include FedRAMP authorized, SOC 1 and SOC 2, HIPAA, and PCI.
Business Outcomes: Integration and automation is a means to an end. Connecting systems and ensuring everyone has access to trusted data to make intelligent decisions results in better, faster outcomes that drive the business forward.
Starting price
Alternatives
with better value for money
Pros & Cons
Integrations
Process Management
Ease of Use
Challenging error handling and debugging
Boomi’s user interface
Boomi pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Boomi?
I had positive experiences with Boomi, appreciating its comprehensive integration capabilities, ease of use, and ability to streamline data integration and management processes
Select to learn more
Who uses Boomi?
Based on 273 verified user reviews.
Company size
Enterprises
Midsize Businesses
Small Businesses
Top industries
Use cases
Boomi's key features
Most critical features, based on insights from Boomi users:
All Boomi features
Features rating:
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Boomi pricing
Pricing plans
Pricing details:
Boomi
No pricing info
Features included:
- API Management
- Application Integration
- B2b/EDI Network Management
- Data Quality Governance
- Workflow Automation
Professional
No pricing info
Features included:
- Multiple Environments
- Advanced Workflow
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Features included:
- Services Enablement
Enterprise
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Features included:
- Parallel Processing
- Advanced Security
Enterprise Plus
No pricing info
Features included:
- Message Queuing
User opinions about Boomi price and value
Value for money rating:
To see what individual users think of Boomi's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
Verified reviewer
Anonymity request
Boomi integrations (101)
Top integrations
Boomi customer support
What do users say about Boomi customer support?
Customer support rating:
We analyzed 32 verified user reviews to identify positive and negative aspects of Boomi customer support.
A significant portion of users highlight Boomi's customer support as prompt, friendly, and effective in resolving issues.
Widely noted by reviewers, Boomi offers a strong support community and knowledgeable specialists who assist with complex needs.
A minority of users mention that while support is responsive, it is not always helpful or sufficiently knowledgeable on certain topics.
Support options
Training options
To see what individual users say about Boomi's customer support, check out the review snippets below.
“Boomi provides a comprehensive and growing support community to complement their internal product support that has been nothing but stellar. ”
Scott W.
Integration Architect
“We're just starting the effort, but so far Boomi has been a highly effective solution, and their customer support has been top notch.”
Aaron V.
Lead Development Manager
“The biggest complaint with Boomi is the lack of built in monitoring and the level of knowledge within Support when calling in.”
Shane M.
Customer Business Operations Lead - QAD Cloud ERP
Boomi FAQs
Boomi has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does Boomi support?
Boomi supports the following languages:
English, French, German, Italian, Japanese
Q. Does Boomi offer an API?
No, Boomi does not have an API available.
Q. What level of support does Boomi offer?
Boomi offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum
