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Statuspage Logo

Status & incident communication tool

Table of Contents

Statuspage - 2026 Pricing, Features, Reviews & Alternatives

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Statuspage overview

What is Statuspage?

Statuspage is a cloud-based status and incident communication solution from Atlassian to keep users informed during planned and unplanned downtime, with real-time incident notifications, scheduled maintenance notifications, and more.

Statuspage allows users to opt-in to notifications via SMS, email, and webhook, with multiple SMS and email provider integrations to ensure that notifications are delivered. Users can subscribe to receive notifications for incidents or scheduled maintenance, and opt-in to receive notifications only for specific service components, such as APIs, databases, or dashboards. Notifications can be sent out for the creation and resolution of real-time or scheduled incidents, incident updates, publishing of postmortems, and component status changes.

Statuspage can also be used to display an uptime showcase and various system performance metrics. 90-day uptime records can be displayed directly on the component status page, and full historical uptime is shown on the dedicated ‘/uptime’ page. Individual days are color-coded based on the number of minutes the component spent in either the Partial Outage or Major Outage state. Public metrics, such as API response time, web server uptime, current exception rates, and more can be pulled from external systems including Pingdom and New Relic, and displayed on the status page.

Statuspage’s private pages enable the communication of incidents and status updates with employees, removing the need for mass IT communication emails. Through integration with Jira Service Desk, real-time status information can be displayed within the service desk portal to notify affected employees before they submit a ticket about the issue. Status updates can also be provided through Slack and HipChat to keep IT, engineering, and ops teams informed while they work on the incident, and pages can be integrated with PagerDuty, VictorOps, OpsGenie, and xMatters to automate IT communication.

Key benefits of using Statuspage

  • Incidents can be displayed to visitors at the top of pages, with the option to subscribe to SMS or email updates, and users can prepare incident templates in advance.

  • The status of individual components can be communicated to end users, with 5 possible component states which can be set from the dashboard: Operational, Under Maintenance, Degraded Performance, Partial Outage, and Major Outage.

  • End users can subscribe to incident notifications via SMS, email, and webhook, and opt-in to receiving notifications about specific parts of the service, such as the API, database, or dashboards, with Component Subscriptions.

  • The Uptime Showcase displays 90-day uptimes on the status page, and records a full historical account of uptime for each component on the ‘/uptime’ page, with color-coding of each day based on the amount of downtime.

  • Private pages enable status and IT communication with employees, with notification opt-ins, Single Sign-On (SSO), real-time status information display within Jira Service Desk, and integrations with Slack and HipChat to provide status updates for engineering, IT, and Ops teams working on the incident.
  • Starting price

    29flat rate /
    per month

    Alternatives

    with better value for money

    Statuspage’s user interface

    Ease of use rating:

    Statuspage reviews

    Overall rating

    4.4

    /5

    16

    Positive reviews

    94

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.12/10
    Rating distribution

    5

    4

    3

    2

    1

    8

    7

    1

    0

    0

    Pros
    “I'd be happy to recommend Statuspage - it's really changed the way we manage our communications as within our organization and we're grateful for the innovation.”
    JH

    James H.

    Domain Lead, Sourcing & Tooling

    “I like the ubiquitousness of the product. With so many other services also using the service, there is a rich assortment integrations available.”

    Verified reviewer

    Anonymity request

    “Hooks directly into Atlassian products, and is widely integrated with much other software due to its popularity. Easy to use, and simple to set up.”
    AW

    Andrew W.

    Founder

    Cons
    “You don't get what you pay for. We dropped some serious cash on this a while ago and it's been...suboptimal to say the least.”
    HW

    Hayden W.

    CEO

    “Otherwise, no real gripes now that they updated the widget.”
    SA

    Sara A.

    Customer Success Manager

    “I'm always surprised that there's no monitoring built into the product.”

    Verified reviewer

    Anonymity request

    Who uses Statuspage?

    Based on 16 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Computer Software
    Internet
    E-Learning
    Information Technology and Services
    Others

    Use cases

    Incident Management
    Customer Communications Management

    Statuspage's key features

    Most critical features, based on insights from Statuspage users:

    Incident reporting
    Alerts/Notifications
    Uptime reporting
    Knowledge base management
    Customizable branding
    Email management

    All Statuspage features

    Features rating:

    Alerts/Escalation
    API
    Collaboration tools
    Data import/export
    File sharing
    Incident management
    Interaction tracking
    Monitoring
    Multi-Channel communication
    Performance monitoring
    Real-Time chat
    Real-Time monitoring
    Real-Time notifications
    Real-Time updates
    Reporting/Analytics
    Single sign on
    SMS messaging
    Status tracking
    Template management
    Third-Party integrations

    Statuspage alternatives

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    Starting from

    29

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
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    ManageEngine OpManager MSP logo
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    Empty state illustration for "No pricing info"

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    Customer Support
    groundcover logo
    visit website

    Starting from

    0

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Statuspage pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Hobby

    29

    Per month

    Features included:

    • 250 Subscribers

    Startup

    99

    Per month

    Features included:

    • 1000 Subscribers

    Business

    399

    Per month

    Features included:

    • 5000 Subscribers

    Enterprise

    1,499

    Per month

    Features included:

    • 25000 Subscribers

    User opinions about Statuspage price and value

    Value for money rating:

    To see what individual users think of Statuspage's price and value, check out the review snippets below.

    “I'd be happy to recommend Statuspage - it's really changed the way we manage our communications as within our organization and we're grateful for the innovation.”
    JH

    James H.

    Domain Lead, Sourcing & Tooling

    “I like the ubiquitousness of the product. With so many other services also using the service, there is a rich assortment integrations available.”

    Verified reviewer

    Anonymity request

    Statuspage integrations (25)

    Integrations rated by users

    We looked at 16 user reviews to identify which products are mentioned as Statuspage integrations and how users feel about them.

    Pingdom logo
    Pingdom

    Integration rating: 5.0 (1)

    Statuspage support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    FAQs/Forum
    Knowledge Base

    Training options

    Webinars
    Documentation

    Statuspage FAQs

    Q. What type of pricing plans does Statuspage offer?

    Statuspage has the following pricing plans:
    Starting from: $29.00/month
    Pricing model: Subscription
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of Statuspage?

    Statuspage has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Statuspage support?

    Statuspage supports the following languages:
    English


    Q. Does Statuspage offer an API?

    Yes, Statuspage has an API available for use.


    Q. What other apps does Statuspage integrate with?

    Statuspage integrates with the following applications:
    Datadog, xMatters, Pingdom, Twitter/X, Slack, PagerDuty, Splunk On-Call, JIRA Service Management, Librato


    Q. What level of support does Statuspage offer?

    Statuspage offers the following support options:
    Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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