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Top Rated Issue Tracking Software with Task Management in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Task management enhances coordination by enabling the creation, assignment, and prioritization of tasks. It helps monitor progress, track deadlines, manage dependencies, and facilitate communication, ensuring timely issue resolution and efficient workflow. Our reviewers in issue tracking software rated this feature as highly important.

6 Best Issue Tracking Software with Task Management

Product
User rating
Starting price
Zoho Projects logo
4.5
(850)
4
per user/per month
visit website
Jira logo
4.4
(15.2K)
7.91
per user/per month
visit website
Freshdesk logo
4.5
(3.3K)
19
per user/per month
visit website
GitHub logo
4.8
(6.1K)
4
per user/per month
learn more
ClickUp logo
4.6
(4.5K)
10
per user/per month
learn more
JIRA Service Management logo
4.5
(755)
20
per user/per month
learn more

See other top Issue Tracking products with task management

How we picked the 6 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Issue Tracking software category. They also needed to have sufficient reviews about task management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for task management, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 6 best products

Zoho Projects logo

Zoho Projects

Reviews Sentiment
 
 
 
1-2(17)
3-4(331)
5(502)
Key Features
Ticket Management
Task Progress Tracking4.5

User insights about the task management feature

Reviewers appreciate Zoho Projects' task management for its seamless integration with other Zoho apps, such as Zoho CRM, and its user-friendly interface. They highlight the ability to assign tasks, set priorities, and track progress in real-time. Users value the customization options, subtasks, dependencies, and notifications that keep everyone informed and organized.
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“Task lists: Zoho Projects allows users to create task lists for organizing and categorizing tasks.Task dependencies: Users can set task dependencies to ensure that tasks are completed in the correct order.Task assignments: Users can assign tasks to team members and set due dates.”
RR

Rajesh R.

Wordpress Developer

“I like the task management feature in Zoho Projects for its ability to keep track of tasks and deadlines. It allows me to assign tasks to team members, set priority levels, and monitor progress. I like the ability to integrate with other Zoho apps, such as Zoho CRM, helps streamline communication and collaboration across different departments.I like the platform's user-friendly interface which makes it easy to create and edit tasks, as well as view the status of ongoing projects.”
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Nsese D.

Project Supervisor

Starting price
4per user /
per month
visit website
Pros and Cons based on 850 verified reviews
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Effective team collaboration

Comprehensive project management

Inadequate customer support

See pros and cons details
Jira logo

Jira

Reviews Sentiment
 
 
 
1-2(214)
3-4(6,614)
5(8,451)
Key Features
Ticket Management
Task Progress Tracking4.6

User insights about the task management feature

Reviewers highlight Jira's task management for its comprehensive features, including customizable workflows, Kanban boards, and integration with other tools. They value the ability to create, assign, and prioritize tasks, track progress, and collaborate effectively. Users appreciate the visibility into task status, the ease of breaking down tasks into subtasks, and the flexibility to adapt to various project management styles.
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“I love all the functionality around the detailed distribution of tasks: I can assign tasks, assign a watcher, track deadlines, categorise and sort any number of ways I want. It can be very customizable.”
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Anna K.

Customer Success Manager

“I love this feature because it helps us to easily track and monitor the progress of individual tasks within a project. This can help ensure that tasks are completed on time and within budget and most importantly, resources are being used effectively. ”
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Eric N.

Content Creator

Starting price
7.91per user /
per month
visit website
Pros and Cons based on 15,279 verified reviews
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Comprehensive project tracking

Effective sprint management

Enhanced team collaboration

Extensive integration options

Support for agile development

Frequent performance issues

Complex navigation

Challenging issue management

Inefficient search and filter

Complicated setup configuration

See pros and cons details
Freshdesk logo

Freshdesk

Reviews Sentiment
 
 
 
1-2(49)
3-4(1,344)
5(2,002)
Key Features
Ticket Management
Task Progress Tracking

User insights about the task management feature

Reviewers find Freshdesk's task management helpful for assigning, prioritizing, and tracking tasks. They appreciate the ability to filter and sort tickets, set deadlines, and monitor progress. Users highlight the ease of use, the ability to collaborate on tasks, and the integration with other tools to streamline workflow and improve customer service.
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“Freshdesk's task management feature is very helpful for our team to create and manage tasks, this feature allows us to assign, prioritize and track tasks, which helps us to stay organized and on top of our workload.”
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Ahmed A.

Founder, Biomedical Engineer & Data Scientist

“I find the Task Management feature to be incredibly helpful in organizing and prioritizing my team's tasks. With this feature, I can fluently assign and track tasks, set deadlines, and monitor progress, ensuring that nothing falls through the cracks and that we meet our goals in a timely manner.”
AO

Abayomi O.

Network Engineer

Starting price
19per user /
per month
visit website
Pros and Cons based on 3,395 verified reviews
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Multichannel communication support

Efficient help desk management

Enhanced team collaboration

Robust issue tracking

Comprehensive customer support

Limited search functionality

Slow performance speed

Inconsistent issue resolution

Inefficient email management

Problematic call management

See pros and cons details
GitHub logo
Reviews Sentiment
 
 
 
1-2(9)
3-4(1,359)
5(4,776)
Key Features
Ticket Management
Task Progress Tracking4.5

User insights about the task management feature

Reviewers appreciate GitHub's task management for its integration with repositories, allowing seamless assignment and tracking of tasks. They highlight the ability to create issues, assign pull requests, and manage tasks within the development workflow. Users value the collaboration features, integration with tools like Trello and Slack, and the flexibility to organize and prioritize tasks efficiently.
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“We use GitHub with an agile/scrum-based approach. The ability to make boards for various sprints and assign tasks to each is incredibly useful for real-time task management and visualization.”
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Stephen D.

Implementation Project Manager

“Task management in GitHub streamlines project coordination, assigns responsibilities, tracks progress, and enhances collaboration, ensuring efficient and organized development. ”
NP

Nimisha P.

Frontend Developer

Starting price
4per user /
per month
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Pros and Cons based on 6,144 verified reviews
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Support for open source projects

Enhanced team collaboration

Strong community support

Robust version control

Effective code collaboration

Challenges with code merging

Search and navigation issues

Problems with issue management

File management limitations

Complex command line interface

See pros and cons details
ClickUp logo
Reviews Sentiment
 
 
 
1-2(50)
3-4(1,333)
5(3,159)
Key Features
Ticket Management
Task Progress Tracking4.5

User insights about the task management feature

Reviewers appreciate ClickUp's task management for its user-friendly interface, customizable views, and integration capabilities. They highlight the ability to create tasks, subtasks, and dependencies, assign them to team members, and track progress. Users value the automation features, recurring tasks, and the variety of views (e.g., Gantt charts, Kanban boards) that enhance productivity and organization.

See related user reviews

“I like that I can define the fields that I want for my tasks and how I view the lists. The system is very flexible and allows a great deal of customization. I can easily add tasks from email using the widget.”
AH

Anne H.

Webmaster / Publisher

“ I like that I can easily create subtasks and assign them to different people. This is really helpful when there are a lot of moving parts to a project. I also like that I can easily see the status of a task and who is working on it. This is helpful for keeping track of progress and making sure that tasks are getting done in a timely manner. Finally, I like that I can set deadlines and reminders for tasks. This helps me to stay on top of things and make sure that I am meeting my deadlines.”
GK

Geoffrey K.

manager

Starting price
10per user /
per month
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Pros and Cons based on 4,542 verified reviews

Enhanced team collaboration

Boosted productivity

Comprehensive project management

High customization and flexibility

Continuous improvements

Slow performance speed

Inconsistent bug fixes

Complex navigation

Limited mobile support

Overwhelming email notifications

See pros and cons details
JIRA Service Management logo
Reviews Sentiment
 
 
 
1-2(15)
3-4(303)
5(437)
Key Features
Ticket Management
Task Progress Tracking

User insights about the task management feature

Reviewers indicate that JIRA Service Management's task management is effective for organizing and prioritizing service requests. They appreciate the real-time monitoring, integration with other Atlassian products, and the ability to assign roles and responsibilities. Users find it easy to track tasks, update tickets, and manage work through Kanban boards and customizable workflows.
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“Jira Service Management's task management has a significant impact on the product by enabling efficient planning, tracking, and execution of tasks Jira Service Management provides a centralized platform to manage and track tasks throughout their lifecycle. Teams can create tasks, assign them to specific individuals or groups, set due dates, and monitor progress”
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Dawit L.

IT Administrator

“Task management is essential because it helps organize and prioritize service requests. Without it, tasks could get missed or delayed. It ensures that everything gets handled in an orderly and efficient way.”
MP

Mario P.

QA Engineer

Starting price
20per user /
per month
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Pros and Cons based on 755 verified reviews
Verified reviewer profile picture

Comprehensive task tracking

Efficient request management

Enhanced team collaboration

Robust project tracking

Performance speed issues

High costs for small businesses

Complex user access management

See pros and cons details

Other Top Rated Issue Tracking Software with Task Management in 2026

BugHerd logo

BugHerd

BugHerd is the best website feedback & bug tracking tool

visit website
BugHerd makes website feedback effortless. Clients simply point, click, & comment directly on a web page. Faster website launches and happier clients every time. Trial BugHerd free today.

Read more about BugHerd

Users also considered
Zoho Desk logo

Zoho Desk

Category Leaders

Customer service software for businesses of all sizes

visit website
Advanced process automation, feedback loops, cases management, reports makes Zoho Desk more easy to track and solve issues faster. The issue tracking cycle begins when the customer tells your company about their questions, and ends when the customer leaves feedback on the support they received.

Read more about Zoho Desk

Users also considered
Zoho Projects logo

Zoho Projects

Project Management, Collaboration and Bug Tracking

visit website
Record and track product issues until they are fixed with Zoho Projects. Set up proper escalations and ship great products, every time.

Read more about Zoho Projects

Users also considered
InvGate Service Management logo

InvGate Service Management

Web-based IT service desk software

visit website
InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self-service portals, and more.

Read more about InvGate Service Management

Users also considered
Zendesk Suite logo

Zendesk Suite

Category Leaders

AI powered customer service across all channels

visit website
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

Read more about Zendesk Suite

Users also considered
SpiraTest logo

SpiraTest

Powerful Test Management Software

visit website
Transform your software testing process today. SpiraTest is a complete test management system with integrated release scheduling and bug/issue tracking.

Read more about SpiraTest

Users also considered
Jira logo

Project management and work tracking software

learn more
Jira lets you log and track bugs and issues associated with projects, create stories, assign, prioritize and track them. For any team, any size. Get started!

Read more about Jira

Users also considered
GitHub logo

Social coding & collaborative development platform

learn more
GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code

Read more about GitHub

Users also considered
ClickUp logo

Productivity platform for marketing agencies

learn more
ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
Freshdesk logo

Online helpdesk system and customer service software

learn more
Freshdesk seamlessly integrates with JIRA to help customer support and engineering teams stay on the same page and resolve issues faster.

Read more about Freshdesk

Users also considered
LiveAgent logo
Category Leaders

Multichannel customer care solution with an AI chatbot

learn more
LiveAgent is the ultimate help desk and customer issue management software. It helps businesses manage customer requests and track issues from a single web-based interface. LiveAgent is a leader in delivering customer satisfaction.

Start with a 30-Day free trial, no credit card required.

Read more about LiveAgent

Users also considered
Wrike logo

AI powered workflow management platform

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Track and resolve issues quickly with Wrike's trusted work management. Use custom request forms to auto-assign detailed issues to relevant teams. Track progress with personalized workflows and use powerful reporting tools to showcase results.

Read more about Wrike

Users also considered
EngageBay CRM logo

Integrated sales & marketing software for growing teams

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AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
TeamSupport logo
Category Leaders

Cloud-based customer support solution for B2B SaaS

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TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

Read more about TeamSupport

Users also considered
JIRA Service Management logo
Category Leaders

IT service platform for unified support

learn more
JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

Read more about SolarWinds Service Desk

Users also considered
Freshservice logo
Category Leaders

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

Read more about Freshservice

Users also considered
SysAid logo
Category Leaders

AI-enabled ITSM platform for businesses of all sizes

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SysAid is an ITSM software platform that enhances IT service management with AI chatbots, workflow automation, and asset management.

Read more about SysAid

Users also considered
Bitrix24 logo

All in one business management workspace

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Bitrix24 is 100% FREE online IT project management solution used by over 12 million companies worldwide.

Read more about Bitrix24

Users also considered
Spiceworks Cloud Help Desk logo
Category Leaders

Server and website monitoring software

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Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!

Read more about Spiceworks Cloud Help Desk

Users also considered
Shortcut logo

Project management platform for software development teams

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Shortcut is a web-based project management platform built to meet the workflow needs of software development teams, allowing users to create stories to define project tasks, objectives and epics, while visualizing work with drag and drop Kanban boards, charting reports and automating via API access

Read more about Shortcut

Users also considered
Milvus logo

IT management system and help desk solution

learn more
Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

Read more about Milvus

Users also considered
Salesforce Platform logo

Develop enterprise & customer-facing apps

learn more
Salesforce App Cloud is a platform for developing enterprise & customer-facing apps to store data, connect to any system, automate processes, and create reports. App Cloud is a single, unified ecosystem of tools and services including Force, Heroku Enterprise, and Lightning.

Read more about Salesforce Platform

Users also considered
Quickbase logo

No-code collaborative work and project management platform.

learn more
Quickbase is a no-code collaborative work management platform that empowers citizen developers to improve operations through real-time insights and automations across complex processes and disparate systems.

Read more about Quickbase

Users also considered
Rollbar logo

Full-stack bug and issue tracking for web and mobile apps

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Error monitoring & tracking tool that helps software developers, DevOps, QA, and Support engineers release better quality code faster. Instrument Rollbar SDK with your code to handle exceptions and collect data for debugging. Supports JavaScript, Ruby, Python, Java, .NET, iOS, Android, Go, and more.

Read more about Rollbar

Users also considered

Key features for Issue Tracking software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Ticket Management: Reviewers appreciate the streamlined organization and tracking of tickets, customizable reports, automated responses, and the ability to assign and prioritize tickets for efficient resolution and enhanced collaboration. 95% of reviewers rated this feature as important or highly important.
  • Task Progress Tracking: Users value real-time tracking of task progress, customizable workflows, and the ability to monitor and update task statuses, ensuring transparency and accountability across teams. 95% of reviewers rated this feature as important or highly important.
  • Support Ticket Management: Reviewers highlight the importance of efficient tracking, prioritizing, and resolving support tickets, as well as the customization options and automated workflows that improve customer service and team collaboration. 94% of reviewers rated this feature as important or highly important.
  • Collaboration Tools: Reviewers emphasize the significance of real-time communication, centralized project updates, and the ability to assign tasks and share information seamlessly across teams. 92% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers value granular control over user permissions, role-based access, and the ability to protect sensitive information while ensuring authorized users can collaborate effectively. 90% of reviewers rated this feature as important or highly important.