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IT Management Software with Configurable Workflow (2026)

Last updated: April 2026

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67 software options

Rippling logo

Workforce management across HR, finance, and IT. 

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With Rippling IT, you have a single MDM to manage Macs, Windows, and mobile devices remotely. Centralize visibility, enforce security policies, obtain compliance, and automate lifecycle management with zero touch deployment.

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Deel logo

End-to-end global workforce platform.

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Deel is the only global-first people platform that enables companies to hire, pay, manage, and develop talent in 150+ countries without compliance headaches or third-party dependencies. Deel supports 40,000 customers and 1.5 million workers through a single, scalable global system.

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monday.com logo

Project management software

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monday.com, a powerful IT Management software, helps teams plan together efficiently and execute projects that deliver results on time. Its ease of use and flexibility means fast onboarding for your team and the ability to manage your work your way.

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Wrike logo

AI powered workflow management platform

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Stay on top of IT management with Wrike's work management. Use custom forms and templates to handle requests, organize IT onboarding, track progress, and manage workloads. Plan projects with Gantt charts and showcase results with built-in reporting.

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GitLab logo

Your intelligent orchestration platform for DevOps

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GitLab is one platform for planning, CI/CD, security testing, and agentic AI across the full software development lifecycle. Learn more today.

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Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice offers complete ITSM workflow automation with best-in-class ticketing, powerful CMDB, Service Catlog, KnowledgeBase & more for your Service Desk.

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SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

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SysAid logo

AI-enabled ITSM platform for businesses of all sizes

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SysAid is an ITSM software platform that enhances IT service management with AI chatbots, workflow automation, and asset management.

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IT Glue logo

Track, find and know everything in under 30 seconds.

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IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more.

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Pulseway logo
Category Leaders

Remote monitoring and management platform for IT

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IT Management Software as it should be - For Windows, Linux and Mac systems as well as any application using
the monitoring API. The only IT management platform with a fully comprehensive mobile app.

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ServiceNow logo

ITSM for automation & management of IT enterprise services

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ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

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Zoho Sprints logo

Agile project management for software development teams

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Zoho Sprints supports IT management with custom modules, risk control, budget tracking, access control, automation, APIs, and integrations.

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ManageEngine OpManager logo

Network Monitoring & Management Software

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OpManager, world's first truly integrated network management software for faster and smarter network management.

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Sunbird DCIM logo

Data center management system for mid to large enterprises

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Sunbird DCIM is a cloud-based data center management system which helps facility managers with asset tracking and capacity monitoring. Key features include request management, environment monitoring, 3D visualization, business intelligence, and search functionality.

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PerformYard logo

Cloud-based employee performance management software

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PerformYard is an AI-powered employee performance management solution that streamlines employee reviews, goals, feedback, 1:1 meetings, and employee engagement.

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LogMeIn Resolve logo

Cloud-based remote support solution for SMBs

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Designed with today's SMBs in mind, LogMeIn Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster.

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BOSSDesk logo

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. BOSSDesk has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent US based customer support.

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ConnectWise PSA logo

PSA tool designed for as-a-service businesses

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ConnectWise PSA (formerly ConnectWise Manage) is a business management platform designed to run technology solution business, connecting everything to allow for superior service delivery, know businesses better, discover full-visibility billing, and handle handoffs without hiccups.

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InvGate Service Management logo

Web-based IT service desk software

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InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self-service portals, and more.

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Auvik logo

Tool that gives IT teams network visibility and control

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Auvik's cloud-based network management software supports over 15,000 device types from more than 700 vendors to give you instant insight into your network while automating complex and time-consuming tasks. With Auvik, you get complete network visibility and control.

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Vivantio logo

Flexible Software. Focused Service.

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Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

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Autotask PSA logo

IT Business Management Software Platform

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Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.

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Kaseya VSA logo

IT systems management software for internal IT and MSPs

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Manage all of IT from a single integrated console with Kaseya VSA. Includes automated discovery and management of hardware, software, and systems inventory.

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ManageEngine ADManager Plus logo

Active Directory Management and Reporting Solution

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ADManager Plus simplifies daily IT operations by unifying Active Directory, Microsoft 365, Google Workspace, and Exchange management. It automates tasks like provisioning and cleanup, offers 200+ reports, and enables secure delegation for efficiency.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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