getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Service Desk Software with Surveys feedback - Page 4

Last updated: September 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

95 software options

Jack Project logo
(0)

Project management solution

Jack Project is a software solution for task management, communication, collaboration, knowledge management, and document management. It provides features for managing tasks, projects, documents, and knowledge in one application across departments and company boundaries.

Read more about Jack Project

Users also considered
Geomant Wallboard logo
(0)

Digital signage solution for Contact Center

Geomant Wallboard is a Digital Signage Solution for Internal Communications and Real-time Reporting for Contact Centers.

Read more about Geomant Wallboard

Users also considered
Ellevo Next logo
(0)

Your next B2B customer service software

Ellevo Next is a dynamic and fast growing SaaS for backoffices, shared services centers and service desks that is engineered for B2B companies.

Read more about Ellevo Next

Users also considered
Proactivanet logo

IT asset management (ITAM) software

Proactivanet helps businesses manage their IT assets, services, and tasks in a comprehensive way. It is an ITAM/ITSM software that covers 100% of their needs, has gold-level certification from ITIL software scheme, and is certified in 13 PinkVERIFY 2011 processes.

Read more about Proactivanet

Users also considered
i-net HelpDesk logo
(0)

Streamline Support with Intelligent Ticketing

i-net HelpDesk is a flexible service desk solution for managing customer and internal support requests. Automate ticket workflows, enable self-service, leverage optional AI assistance, and improve response times through intelligent ticketing, collaboration, and knowledge management.

Read more about i-net HelpDesk

Users also considered
TIKTING logo
(0)

TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

Read more about TIKTING

Users also considered
Incident IQ logo

Incident IQ is a workflow management solution built by K-12,

The Incident IQ platform has revolutionized how school districts manage help desk ticketing, asset management, and maintenance work. Our results speak for themselves: 98% of customers renew their Incident IQ subscription every year. Check out our content below to see our platform in action!

Read more about Incident IQ

Users also considered
One to One Plus logo

Asset and help desk management software for K-12 schools

One to One Plus is a cloud-based K-12 asset management and help desk platform that helps schools track inventory, manage support requests, automate workflows, streamline audits, improve accountability, and simplify technology operations with reporting, notifications, and compliance tools.

Read more about One to One Plus

Users also considered
iTOP logo

Cloud based visitor management solution

iTOP is a cloud-based configuration management database (CMDB) platform that helps manage IT assets and incidents, handle downtime, and optimize the efficiency of the support team. It also helps manage multi-client environments and streamline collaboration across departments.

Read more about iTOP

Users also considered
IT Care Center logo

IT service management solution

IT Care Center (ITCC) is an ITIL-aligned IT service management platform that combines automation, real-time insights, and the APEX low-code platform for custom workflows and integrations, simplifying and scaling IT operations for enterprises.

Read more about IT Care Center

Users also considered
TACO logo
(0)

Auditing Policy Monitoring Tool

TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

Read more about TACO

Users also considered
Atomicwork logo

Building the AI workforce for IT.

Atomicwork is the AI workforce platform for modern IT teams. Deploy and govern AI coworkers across IT, HR, Finance, and Legal with full ITSM and ESM capabilities, 100+ integrations, and enterprise-grade security built in.

Read more about Atomicwork

Users also considered
NetkaQuartz Service Desk X logo
(0)

Cloud-based service desk solution for IT professionals.

NetkaQuartz Service Desk X (NSDX) is a suite of ITIL service management tools designed to help IT professionals deliver services. The platform streamlines workflows and provides the necessary tools to handle service requests of varying complexity, enabling teams to deliver exceptional results across diverse IT needs. NSDX incorporates essential features including incident management, change enablement, knowledge management, problem management, and more.

Read more about NetkaQuartz Service Desk X

Users also considered
Kundo logo
(0)

Customer service management system

Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

Read more about Kundo

Users also considered
ClearFeed logo
(0)

Conversational Support Platform for Slack-first Teams.

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

Read more about ClearFeed

Users also considered
CDESK logo
(0)

Helpdesk and service desk software

CDESK is a helpdesk and service desk software that designed for the digitalization and standardization of a company's business processes. CDESK provides tools for, e.g. improving communication with customers, processing requests, registering employees work time and keeping the SLA and SLO deadlines.

Read more about CDESK

Users also considered
Serviceware Processes logo
(0)

ITSM Software, Helpdesk & Service Desk for IT Organizations

Serviceware offers intelligent solutions for digitizing and automating service processes and enabling companies to optimize their service costs. Key features include a service-catalogue, self-service portal, configuration and knowledge base management and process control.

Read more about Serviceware Processes

Users also considered
DeskOne logo
(0)

Customer Service Solution

DeskOne is a practical and intuitive customer service software with more than 30 performance indicators for any support operation.

Read more about DeskOne

Users also considered
SYDLE ONE logo

BPMS, ECM, CRM & Service Desk- All-in-one platform

SYDLE ONE is an enterprise all-in-one digital platform that offers integrated business process management, content management, customer relationship management, data analytics, and service desk solutions.

Read more about SYDLE ONE

Users also considered
etrack1 logo
(0)

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

Users also considered