Free Service Desk Software

Best Top 10 List with Online/Web Based Reviews
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8 apps

SysAid   

283
Automate IT tasks and workflows with SysAid's ITSM solution
Free
SysAid offers various editions: SysAid Help Desk, SysAid ITSM, SysAid ITSM Enterprise, SysAid Education, and SysAid MSP.… Read more about SysAid SysAid Help Desk offers easy and efficient IT support including a powerful ticket management tool, IT asset management, self-service, mobile device management, chat, password reset, mobile apps, and industry benchmarking. SysAid ITSM is an effective ITIL-aligned solution including all Help Desk capabilities plus core ITIL capabilities such as problem and change management.
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Automate IT tasks and workflows with SysAid's ITSM solution
Free
SysAid offers various editions: SysAid Help Desk, SysAid ITSM, SysAid ITSM Enterprise, SysAid Education, and SysAid MSP.… Read more about SysAid SysAid Help Desk offers easy and efficient IT support including a powerful ticket management tool, IT asset management, self-service, mobile device management, chat, password reset, mobile apps, and industry benchmarking. SysAid ITSM is an effective ITIL-aligned solution including all Help Desk capabilities plus core ITIL capabilities such as problem and change management.
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LiveAgent   

936
Great customer service starts with better help desk software
Free
14-day free trial, no credit card required. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket… Read more about LiveAgent + Chat: $29/agent/month All-inclusive: $39/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.
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Great customer service starts with better help desk software
Free
14-day free trial, no credit card required. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket… Read more about LiveAgent + Chat: $29/agent/month All-inclusive: $39/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.
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Alloy Navigator   

43
Award winning IT Asset Mgmt and Service Mgmt platform
Free
We have 3 flexible pricing options to choose from: Explorer: for small teams of 1-3 technicians $19/tech/month, 14¢/… Read more about Alloy Navigatorcomputer/month with unlimited requesters! Express: for medium-sized teams of 4+ technicians $49/tech/month, 14¢/computer/month with unlimited requesters! Enterprise: for large organizations $79/tech/month, 14¢/computer/month with unlimited requesters!
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Award winning IT Asset Mgmt and Service Mgmt platform
Free
We have 3 flexible pricing options to choose from: Explorer: for small teams of 1-3 technicians $19/tech/month, 14¢/… Read more about Alloy Navigatorcomputer/month with unlimited requesters! Express: for medium-sized teams of 4+ technicians $49/tech/month, 14¢/computer/month with unlimited requesters! Enterprise: for large organizations $79/tech/month, 14¢/computer/month with unlimited requesters!
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ProProfs Help Desk   

4
Help desk and ticketing solution for customer service
Free
ProProfs Help Desk pricing starts at $15.00 per month, per user. There is a free version of ProProfs Help Desk. Read more about ProProfs Help Desk
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Help desk and ticketing solution for customer service
Free
ProProfs Help Desk pricing starts at $15.00 per month, per user. There is a free version of ProProfs Help Desk. Read more about ProProfs Help Desk
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Bitrix24   

427
100% free CRM, collaboration and communication tool suite
Free
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Speci… Read more about Bitrix24al Plans: Start+: $24/month for 2 users CRM+: $69/month for 6 users Project+: $69/month for 24 users Business Plans: Standard: $99/month Professional: $199/month
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100% free CRM, collaboration and communication tool suite
Free
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Speci… Read more about Bitrix24al Plans: Start+: $24/month for 2 users CRM+: $69/month for 6 users Project+: $69/month for 24 users Business Plans: Standard: $99/month Professional: $199/month
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SeamlessDesk   

24
Simple. Affordable. Service Desk Software.
Free
SeamlessDesk offers a free plan for small organizations with one Agent. Paid plans start at $20, and there are three fle… Read more about SeamlessDeskxible billing options available.
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Simple. Affordable. Service Desk Software.
Free
SeamlessDesk offers a free plan for small organizations with one Agent. Paid plans start at $20, and there are three fle… Read more about SeamlessDeskxible billing options available.
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Mint Service Desk  

5
IT service desk and asset management solution
Free
Free for up to 3 agents. Read more about Mint Service Desk
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Spiceworks  

476
Server monitoring software
Free
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