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Top Rated Service Desk Software with Free

Last updated: October 2026

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45 software options

Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more

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Device42 logo

Automated IT infrastructure visualization & management tools

Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more

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VobeSoft logo

No-code Business Software

VobeSoft is a business software solution that configures a cloud database into business solutions without coding. Companies can use a pre-defined template or build custom enterprise applications.

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ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

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Orcatec logo

Cloud-based field service management software

Orcatec is a cloud-based field service management software designed to help businesses handle and streamline various administrative processes, such as dispatching, employee management, and more. Supervisors can schedule appointments on a calendar and color-code them according to requirements.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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ProProfs Help Desk logo

Help desk and ticketing solution for customer service

ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.

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Rexpondo logo

Ticketing and ITSM software solution.

Rexpondo is a modern Help Desk ticketing and IT Service Management (ITSM) solution designed using ITIL best practice, that help organizations to focus on efficiency and effectiveness. More than just a Help Desk, Rexpondo is a true service desk solution available in Cloud as well as On Premise.

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Unifize logo

Collaboration software

Unifize is a cloud-based collaboration software that helps bring people, processes and data into one collaborative platform that looks and feels like a simple chat app. Infinitely configurable to processes using a drag-and-drop builder.

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Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

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Suptask logo

Team ticketing for faster resolutions integrated in Slack

Internal ticketing closely aligned with your teams. Work with your team-to-team tickets purely on Slack where your conversations are the tickets. Instant communication and collaboration reduces the overall resolution time on your customer cases.

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Zoho Desk logo

Cloud-based help desk for all business sizes

Cloud-based omnichannel help desk platform unifying tickets from email, chat, social media, and phone for businesses of all sizes.

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NestDesk logo

Customer engagement and service management solution

NestDesk is the affordable customer service solution for Shopify stores of all sizes to close sales from every conversation. NestDesk works as both a support tool and a sales engine, bringing all customer data and order actions together in one place for quick and personalized assistance.

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GLPI logo

GLPI is an IT Service Management software.

GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

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AzureDesk logo

Help desk software for SMBs

AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.

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Nexoid logo

Nexoid: Your Key to Affordable, Adaptable, Evolving ERP

The future of ERP. Adaptable, affordable, AI-powered. Complete code transparency meets exceptional speed & performance. AWS-backed for security and scalability. Pay-as-you-go plans, automation workflows, and seamless third-party integration.

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Vertask logo

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TeamWox logo

Online groupware and collaboration software

TeamWox is a web-based collaboration software with HRM, Task and Document Management, CRM, Service Desk and IP PBX suits in 30 languages.

Using this groupware, it is possible to build up an effective teamwork and speed up management decision-making based on timely and reliable information. Moreover, the TeamWox system allows to increase the efficiency of the working team and its productivity, as well as reduce expenses of the entire business.

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Web+Center logo

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Jetdocs logo

Collaborative ticketing workflows for your internal teams

Collaborative ticketing and workflow solution that integrates with Microsoft Teams and Slack. IT, Ops and other internal teams leverage Jetdocs to handle tickets, issues, requests and approvals that involve multiple teams.

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Freshdesk logo

Cloud-based AI help desk for teams of all sizes

Cloud-based customer service help desk for all business sizes, with AI-powered ticketing, omnichannel support, and automation.

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Request Tracker logo

The system you need to track the tasks you can't forget.

Request Tracker is an open-source, web-based ticketing system used for issue tracking, helpdesk support, and project management. RT offers managed hosting plans and product support for on-premise deployments.

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tele-LOOK logo

Browser-based live video support for field service & HVAC

tele-LOOK is a zero-install visual support platform for field service, HVAC, and manufacturing. Troubleshoot equipment remotely via single-use SMS link—no apps or logins required. Features an interactive AR laser pointer, audit-proof PDF reports, and 100% GDPR compliance hosted in Germany.

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Wolken ServiceDesk logo

Cloud-based customer service management platform

Wolken ServiceDesk is a cloud-based software designed to help businesses streamline service management, incident tracking, and change management operations. It enables employees to interact with customers and vendors, raise service requests, and automatically route tickets to appropriate agents.

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ManageEngine ServiceDesk Plus MSP logo

Web-based IT service management software

ManageEngine ServiceDesk Plus MSP is a web-based IT service management software designed to help businesses handle help desk, reporting, service catalogs, asset tracking, and other operations from within a unified platform.

Read more about ManageEngine ServiceDesk Plus MSP

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