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Buffer Logo

Social media management platform

Table of Contents

Buffer - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2025

Buffer overview

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Based on 1490 verified user reviews

What is Buffer?

Buffer is a social media management program with key features that include post scheduling, social media integration, automated publishing, multi-account management, content management, and more.

Who uses Buffer?

By industry, Buffer reviewers are most commonly professionals in marketing and advertising (20%). The most frequent use case for Buffer cited by reviewers is social media management (65% of reviewers).

What do users say about Buffer pricing?

Some reviewers feel Buffer offers good value for money, especially for small businesses and freelancers, and they appreciate the free plan. However, some users report the pricing structure is confusing and expensive for larger teams or advanced features.

What are the most popular integrations for Buffer?

The Buffer integrations most frequently cited by reviewers are: Instagram (a social networking product rated 4.5 out of 5 for its integration with Buffer), Twitter/X (a social networking product, 4.8), and Meta for Business (a social media marketing product, 4.7).

Starting price

6usage based /
per month

Alternatives

with better value for money


Pros & Cons

Scheduling

Automation

Interface

Coordination

Reliability

Access

Buffer’s user interface

Ease of use rating:

Buffer pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(16)
3-4(580)
5(894)

What do users say about Buffer?

Reviewers appreciate Buffer for simplifying social media management, enabling easy scheduling and posting across multiple platforms like Facebook, Instagram, Twitter, and LinkedIn. They find it saves time, supports collaboration, and offers basic analytics for tracking engagement, making it useful for small businesses and freelancers. They value the intuitive interface and ability to manage several accounts from one dashboard. 

Some indicate limitations with advanced analytics, account connectivity issues, and bugs, especially with Instagram integration and tagging. They mention the free plan is helpful for basic needs, but pricing can become steep for larger teams or those needing more features.

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Who uses Buffer?

Based on 1,490 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Computer Software
Information Technology and Services
Internet
Others

Use cases

Social Media Management
Social Media Marketing
Content Marketing
Social Networking
Small Business Marketing

Buffer's key features

GetApp's analysis of 139 verified user reviews collected between July 2021 and November 2024 identifies Buffer's most critical features and summarizes user sentiment about those features.

Post scheduling

Reviewers appreciate Buffer's post scheduling capabilities for its time-saving benefits and ease of use. They find it helpful for planning content in advance, especially for holidays and peak engagement times. Users highlight the ability to schedule posts across multiple social media platforms simultaneously and edit them directly from the dashboard. They also value the reliability of Buffer in posting at the scheduled times, though some mention occasional glitches and limitations in the free version. Of the 94 Buffer users who gave detailed accounts of their use of Post Scheduling, 100% rated this feature as important or highly important.

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“It's a must tool for any social media manager as this helps to schedule posts on all accounts that ultimately makes you run your campaigns ahead of time. Also, posts can be edited directly from buffer dashboard before posting. Only thing that I realized is they don't provide IST time.”
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Devyani S.

Customer relationship associate

“ The fact that you can set a specific day and time for your posts, helps you in case you already know or have a main hour for your followers to receive your posts. Maybe because they already know what time the content gets shared, or because you acknowledge your followers' peak time on social media. It also helps you programming posts for holidays, so you won't have to worry to post on your day off. ”
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Angel G.

Community Manager


Social media integration

Users report that Buffer's social media integration is effective and time-saving, allowing them to link multiple social media platforms like TikTok, Instagram, Facebook, Twitter, LinkedIn, Pinterest, and Shopify. They appreciate the seamless posting across various channels from a single dashboard. Reviewers note that while the integration generally works well, there are occasional technical glitches and reconnection issues, particularly with Instagram. They also value the ability to compare the impact of campaigns across different platforms. Of the 61 Buffer users who gave detailed accounts of their use of Social Media Integration, 98% rated this feature as important or highly important.

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“It allows to expand the campaigns and messages to the target audience, and also to compare the impact between the different audiences on the different platforms, and with this, have the appropriate elements to correct or strengthen the contents.”
LB

Luis B.

NO

“For any post-scheduling tool, integration across multiple social media platforms/channels is critical. With Buffer, I can schedule the same post (or different posts) across up to three channels for free. This is huge as my marketing budget is miniscule for my small publishing business. Maintaining three separate channels would be cumbersome from three different apps, so the ability to do it all in one place makes a big difference.”
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Sam E.

Director of Foundation Relations


Automated publishing

Reviewers indicate that Buffer's automated publishing is a valuable aspect, enabling them to schedule and automatically publish posts across multiple platforms without manual intervention. They find it particularly useful for managing social media presence while focusing on other tasks. Users appreciate the ability to set up content for weeks or months in advance, though some mention occasional issues with posts failing to publish and the need for manual intervention for certain types of content like Instagram reels. Of the 71 Buffer users who gave detailed accounts of their use of Automated Publishing, 89% rated this feature as important or highly important.

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“Automated Publishing is one of the most important feature for Buffer, you can schedule and automatically publish your post for many platforms.”
AC

Anil C.

Marketing Executive

“What I like about "Automated Publishing" in Buffer is very timely. It is absolutely automatic when publishing my post. I don't need to remind myself because it is automatic. You can do other task and let Buffer do its job in posting your content.”
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Sharem S.

Virtual Assistant


Multi-Account management

Users report that Buffer's multi-account management simplifies the process of handling multiple social media accounts from a single dashboard. They find it efficient for scheduling and posting content across various platforms simultaneously. Reviewers appreciate the ability to manage multiple brands and clients, though some mention occasional unlinking issues and limitations in the free version. They also value the time saved and the convenience of having all accounts in one place. Of the 59 Buffer users who gave detailed accounts of their use of Multi-Account Management, 86% rated this feature as important or highly important.

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“I use Buffer to access multiple social media accounts for the same business but I do not use it for multiple accounts or pages for the same account. If you ask me, the best part about Buffer is being able to access all your social media profiles on multiple platforms and connect it to one dashboard. ”
JR

Joseph R.

Marketing Director

“Posting to multiple social media platforms at the same time reduces the amount of time our team spends on social media. Scheduling the posts in advance, coupled with the ability to publish to multiple social media channels at the same time, keeps fresh, consistent content on our pages.”
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Matt H.

President


Content management

Reviewers feel that Buffer's content management capabilities are user-friendly and efficient for organizing and scheduling social media posts. They appreciate the ability to create, edit, and manage content for multiple accounts from a single dashboard. Users highlight the ease of storing and reusing media, though some mention occasional glitches and a desire for more advanced capabilities. They find it helpful for planning and maintaining a consistent content strategy across different platforms. Of the 43 Buffer users who gave detailed accounts of their use of Content Management, 86% rated this feature as important or highly important.

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“Being able to manage multiple social media accounts and store photos and media for re-use in later content is my favourite feature.”
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Dylan C.

Administrative Assistant

“As this is Buffer's Main Service, it's a critical part of the infrastructure. Content is easily managed and can be edited right from the dashboard without visiting any other site.”
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Nico P.

CEO


All Buffer features

Features rating:

Calendar management
Content library
Alerts/Notifications
Campaign management
Reporting & statistics
Social media monitoring
Automated scheduling
Performance metrics
Data visualization
Social promotion
Reporting/Analytics
@mentions
Third-Party integrations
Tagging
Data import/export
Collaboration tools
API
Multi-Channel campaigns

Buffer awards

Buffer alternatives

Buffer logo

Starting from

6

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Asana logo
visit website

Starting from

10.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Marketo Engage logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Wrike logo
visit website

Starting from

10

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Buffer pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • Planning & publishing tools
  • Landing page builder
  • AI Assistant

Essentials

6

Per month

Features included:

  • Engagement tools
  • Analytic reports

Team

12

Per month

Features included:

  • Unlimited team members & clients
  • Draft collaboration tools

User opinions about Buffer price and value

Value for money rating:

Of 134 reviews that provide robust commentary on Buffer's price and value, 69% mention it in a positive light.

Some reviewers feel that Buffer offers good value for money, especially for small businesses and freelancers. They appreciate the free plan, which allows users to manage up to three social media accounts and schedule up to 10 posts per account. Users think this is beneficial for those starting out or managing a limited number of accounts. They say the Pro plan is reasonably priced and includes more features, such as the ability to add multiple social media profiles and schedule up to 100 posts. Some users report that Buffer's pricing is competitive compared to other social media management tools, and they find the features provided at each pricing tier to be valuable.

However, some reviewers find Buffer's pricing structure to be confusing and expensive, particularly for larger teams or those needing advanced features like analytics. They indicate that the cost increases significantly with the addition of team members and more advanced functionalities. Some users say that the limitations of the free plan, such as the restricted number of posts and accounts, can be frustrating. They also mention that other tools offer similar features at a lower price, making Buffer less appealing for those with tight budgets. Some users report that the separation of features into different plans adds to the overall cost, making it difficult to justify the expense.

, and

To see what individual users think of Buffer's cost and value, check out the review excerpts below.

“One of the best part is, the application allows 2 free social account handling. If you are managing for an in-house or a single client, you can manage it for free of cost.”
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Gopi K.

Sr SEO Analyst

“Another cool feature, is that you can set an extension on your browser, so you can create posts with a really quick and easy access to the Buffer platform. And, most important for many, it has a free plan, but also its paying options are accessible for small agencies or freelancers.”
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Angel G.

Community Manager

“Buffer is costlier than most competing tools, and rapidly increases in price with every team member added meaning that it may be too costly for most individual users and new businesses with more than one or two social media content creators.”
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Leighton F.

CEO

Buffer integrations (91)

Integrations rated by users

We looked at 1,490 user reviews to identify which products are mentioned as Buffer integrations and how users feel about them.

Twitter/X logo
Twitter/X

Integration rating: 4.8 (10)

I use buffer to schedule tweets, and without Buffer - I'd have no good way of scheduling tweets from my phone. Twitters own app doesn't support it.

As Twitter is one of the primary social media channels for my small publishing business, Buffer integration with it was critical.

MB

Michael B.

Founder/Head of Development

1/2
Instagram logo
Instagram

Integration rating: 4.9 (17)

As Instagram is one of the primary social media channels for my small publishing business, Buffer integration with it was critical.

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Anonymous R.

Director of Foundation Relations

Integration rating: 4.7 (6)

Wufoo logo
Wufoo

Integration rating: 4.0 (1)

Databox logo
Databox

Integration rating: 5.0 (1)

IFTTT logo
IFTTT

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

WordPress logo
WordPress

Integration rating: 3.0 (1)

Mailchimp logo
Mailchimp

Integration rating: 5.0 (1)

Google Drive logo
Google Drive

Integration rating: 4.0 (1)

Slack logo
Slack

Integration rating: 5.0 (1)

Buffer customer support

What do users say about Buffer customer support?

Customer support rating:

We analyzed 53 verified user reviews to identify positive and negative aspects of Buffer customer support.

Widely noted by reviewers, Buffer's customer support is prompt, friendly, and resolves issues quickly.

A number of users highlight that support is accessible across multiple channels like email and social media.

Multiple users mention their problems were solved satisfactorily, often within 24 hours of reaching out.

A minority of users report slow or unhelpful responses from customer support during technical difficulties.

Support options

Faqs/forum
Chat
Email/help desk

Training options

Documentation
Webinars

To see what individual users say about Buffer's customer support, check out the review snippets below.

“I have contacted them a few times and they took less than 24 hours to get back to me with a satisfying response which solved my problem.”

LP

Luis P.

English teacher and Blogger

“The few times I needed to contact support I was helped right away and my issue taken care of just like that.”

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Jordan R.

Author

“Sometimes I'll receive error notifications for no reason and it's difficult to get any customer support.”

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Seth C.

Marketing Communication Manager

Buffer FAQs

Q. What type of pricing plans does Buffer offer?

Buffer has the following pricing plans:
Starting from: $6.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. What is Buffer used for?

Buffer is an intuitive, streamlined social media management platform trusted by brands, businesses, agencies, and individuals to help drive meaningful engagement and results on social media.With Buffer, users can manage multiple social media profiles, plan and schedule posts in advance, collaborate with multiple team members, and analyze social media performance. Buffer is keen to constantly introduce new, useful features such as their suggested media feature, our Instagram direct scheduling feature, and more. Native iOS and Android mobile apps give users the flexibility to schedule content on the go. Other important features include a social media calendar and RSS feed, social analytics, plus a video and GIF uploader and Pablo image creator.


Q. What are the benefits of using Buffer?

  • Connect multiple social media profiles on the various social media platforms (Facebook, Instagram, Twitter, LinkedIn, Pinterest, and Google+).
  • Schedule up to 2,000 posts for each social media account.
  • Use a posting schedule to save the hassle of selecting a time and date for every single post.
  • Share from anywhere with the Buffer browser extension and mobile apps.
  • Add team members to accounts to scale marketing efforts.
  • Get analytics and reports to improve social media results.


  • Q. Who are the typical users of Buffer?

    Buffer has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Buffer support?

    Buffer supports the following languages:
    English


    Q. Does Buffer support mobile devices?

    Buffer supports the following devices:
    Android, iPad, iPhone


    Q. Does Buffer offer an API?

    Yes, Buffer has an API available for use.


    Q. What other apps does Buffer integrate with?

    Buffer integrates with the following applications:
    Wufoo, Process Street, 123FormBuilder, Mention, Feedly, Zapier, MeisterTask, Trello, Google Drive, Microsoft Viva Engage, ReviewPush, Databox, WordPress, Determ, Twitter/X, Sniply, Slack, Typeform, Scoop.it, Rebrandly , PromoRepublic, LinkedIn for Business, Eventbrite, Meta for Business, Maintenance Care, Google Calendar, Curata, Mailchimp, Instagram, CoSchedule Marketing Suite, IFTTT, Cyfe, Evernote Teams


    Q. What level of support does Buffer offer?

    Buffer offers the following support options:
    FAQs/Forum, Chat, Email/Help Desk

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