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Buffer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management platform
Table of Contents
Buffer - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2025
Buffer overview



Based on 1490 verified user reviews
What is Buffer?
Buffer is a social media management program with key features that include post scheduling, social media integration, automated publishing, multi-account management, content management, and more.
Who uses Buffer?
By industry, Buffer reviewers are most commonly professionals in marketing and advertising (20%). The most frequent use case for Buffer cited by reviewers is social media management (65% of reviewers).
What do users say about Buffer pricing?
Some reviewers feel Buffer offers good value for money, especially for small businesses and freelancers, and they appreciate the free plan. However, some users report the pricing structure is confusing and expensive for larger teams or advanced features.
What are the most popular integrations for Buffer?
The Buffer integrations most frequently cited by reviewers are: Instagram (a social networking product rated 4.5 out of 5 for its integration with Buffer), Twitter/X (a social networking product, 4.8), and Meta for Business (a social media marketing product, 4.7).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Scheduling
Automation
Interface
Coordination
Reliability
Access
Buffer’s user interface
Buffer pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.6
Customer support
4.4
Reviews sentiment
What do users say about Buffer?
Reviewers appreciate Buffer for simplifying social media management, enabling easy scheduling and posting across multiple platforms like Facebook, Instagram, Twitter, and LinkedIn. They find it saves time, supports collaboration, and offers basic analytics for tracking engagement, making it useful for small businesses and freelancers. They value the intuitive interface and ability to manage several accounts from one dashboard.
Some indicate limitations with advanced analytics, account connectivity issues, and bugs, especially with Instagram integration and tagging. They mention the free plan is helpful for basic needs, but pricing can become steep for larger teams or those needing more features.
Select to learn more
Who uses Buffer?
Based on 1,490 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Buffer's key features
GetApp's analysis of 139 verified user reviews collected between July 2021 and November 2024 identifies Buffer's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Buffer's post scheduling capabilities for its time-saving benefits and ease of use. They find it helpful for planning content in advance, especially for holidays and peak engagement times. Users highlight the ability to schedule posts across multiple social media platforms simultaneously and edit them directly from the dashboard. They also value the reliability of Buffer in posting at the scheduled times, though some mention occasional glitches and limitations in the free version. Of the 94 Buffer users who gave detailed accounts of their use of Post Scheduling, 100% rated this feature as important or highly important.

Devyani S.
Customer relationship associate

Angel G.
Community Manager
Users report that Buffer's social media integration is effective and time-saving, allowing them to link multiple social media platforms like TikTok, Instagram, Facebook, Twitter, LinkedIn, Pinterest, and Shopify. They appreciate the seamless posting across various channels from a single dashboard. Reviewers note that while the integration generally works well, there are occasional technical glitches and reconnection issues, particularly with Instagram. They also value the ability to compare the impact of campaigns across different platforms. Of the 61 Buffer users who gave detailed accounts of their use of Social Media Integration, 98% rated this feature as important or highly important.

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Luis B.
NO

Sam E.
Director of Foundation Relations
Reviewers indicate that Buffer's automated publishing is a valuable aspect, enabling them to schedule and automatically publish posts across multiple platforms without manual intervention. They find it particularly useful for managing social media presence while focusing on other tasks. Users appreciate the ability to set up content for weeks or months in advance, though some mention occasional issues with posts failing to publish and the need for manual intervention for certain types of content like Instagram reels. Of the 71 Buffer users who gave detailed accounts of their use of Automated Publishing, 89% rated this feature as important or highly important.

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Anil C.
Marketing Executive

Sharem S.
Virtual Assistant
Users report that Buffer's multi-account management simplifies the process of handling multiple social media accounts from a single dashboard. They find it efficient for scheduling and posting content across various platforms simultaneously. Reviewers appreciate the ability to manage multiple brands and clients, though some mention occasional unlinking issues and limitations in the free version. They also value the time saved and the convenience of having all accounts in one place. Of the 59 Buffer users who gave detailed accounts of their use of Multi-Account Management, 86% rated this feature as important or highly important.

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Joseph R.
Marketing Director

Matt H.
President
Reviewers feel that Buffer's content management capabilities are user-friendly and efficient for organizing and scheduling social media posts. They appreciate the ability to create, edit, and manage content for multiple accounts from a single dashboard. Users highlight the ease of storing and reusing media, though some mention occasional glitches and a desire for more advanced capabilities. They find it helpful for planning and maintaining a consistent content strategy across different platforms. Of the 43 Buffer users who gave detailed accounts of their use of Content Management, 86% rated this feature as important or highly important.


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Dylan C.
Administrative Assistant

Nico P.
CEO
All Buffer features
Features rating:
Buffer awards
Buffer alternatives
Buffer pricing
Pricing plans
Pricing details:
User opinions about Buffer price and value
Value for money rating:
Of 134 reviews that provide robust commentary on Buffer's price and value, 69% mention it in a positive light.
Some reviewers feel that Buffer offers good value for money, especially for small businesses and freelancers. They appreciate the free plan, which allows users to manage up to three social media accounts and schedule up to 10 posts per account. Users think this is beneficial for those starting out or managing a limited number of accounts. They say the Pro plan is reasonably priced and includes more features, such as the ability to add multiple social media profiles and schedule up to 100 posts. Some users report that Buffer's pricing is competitive compared to other social media management tools, and they find the features provided at each pricing tier to be valuable.
However, some reviewers find Buffer's pricing structure to be confusing and expensive, particularly for larger teams or those needing advanced features like analytics. They indicate that the cost increases significantly with the addition of team members and more advanced functionalities. Some users say that the limitations of the free plan, such as the restricted number of posts and accounts, can be frustrating. They also mention that other tools offer similar features at a lower price, making Buffer less appealing for those with tight budgets. Some users report that the separation of features into different plans adds to the overall cost, making it difficult to justify the expense.
, and
To see what individual users think of Buffer's cost and value, check out the review excerpts below.
Buffer integrations (91)
Integrations rated by users
We looked at 1,490 user reviews to identify which products are mentioned as Buffer integrations and how users feel about them.
Integration rating: 4.8 (10)
“I use buffer to schedule tweets, and without Buffer - I'd have no good way of scheduling tweets from my phone. Twitters own app doesn't support it. ”
“As Twitter is one of the primary social media channels for my small publishing business, Buffer integration with it was critical.”
Michael B.
Founder/Head of Development
Integration rating: 4.9 (17)
“As Instagram is one of the primary social media channels for my small publishing business, Buffer integration with it was critical.”

Anonymous R.
Director of Foundation Relations
Integration rating: 4.7 (6)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Buffer customer support
What do users say about Buffer customer support?
Customer support rating:
We analyzed 53 verified user reviews to identify positive and negative aspects of Buffer customer support.
Widely noted by reviewers, Buffer's customer support is prompt, friendly, and resolves issues quickly.
A number of users highlight that support is accessible across multiple channels like email and social media.
Multiple users mention their problems were solved satisfactorily, often within 24 hours of reaching out.
A minority of users report slow or unhelpful responses from customer support during technical difficulties.
Support options
Training options
To see what individual users say about Buffer's customer support, check out the review snippets below.
“I have contacted them a few times and they took less than 24 hours to get back to me with a satisfying response which solved my problem.”
Luis P.
English teacher and Blogger
“The few times I needed to contact support I was helped right away and my issue taken care of just like that.”

Jordan R.
Author
“Sometimes I'll receive error notifications for no reason and it's difficult to get any customer support.”

Seth C.
Marketing Communication Manager
Buffer FAQs
Buffer has the following pricing plans:
Starting from: $6.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. What is Buffer used for?
Buffer is an intuitive, streamlined social media management platform trusted by brands, businesses, agencies, and individuals to help drive meaningful engagement and results on social media.With Buffer, users can manage multiple social media profiles, plan and schedule posts in advance, collaborate with multiple team members, and analyze social media performance. Buffer is keen to constantly introduce new, useful features such as their suggested media feature, our Instagram direct scheduling feature, and more. Native iOS and Android mobile apps give users the flexibility to schedule content on the go. Other important features include a social media calendar and RSS feed, social analytics, plus a video and GIF uploader and Pablo image creator.
Q. What are the benefits of using Buffer?
Q. Who are the typical users of Buffer?
Buffer has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Buffer support?
Buffer supports the following languages:
English
Q. Does Buffer support mobile devices?
Buffer supports the following devices:
Android, iPad, iPhone
Q. Does Buffer offer an API?
Yes, Buffer has an API available for use.
Q. What other apps does Buffer integrate with?
Buffer integrates with the following applications:
Wufoo, Process Street, 123FormBuilder, Mention, Feedly, Zapier, MeisterTask, Trello, Google Drive, Microsoft Viva Engage, ReviewPush, Databox, WordPress, Determ, Twitter/X, Sniply, Slack, Typeform, Scoop.it, Rebrandly , PromoRepublic, LinkedIn for Business, Eventbrite, Meta for Business, Maintenance Care, Google Calendar, Curata, Mailchimp, Instagram, CoSchedule Marketing Suite, IFTTT, Cyfe, Evernote Teams
Q. What level of support does Buffer offer?
Buffer offers the following support options:
FAQs/Forum, Chat, Email/Help Desk





























