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Elastic Email
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern email communication platform for small businesses.
Table of Contents
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Elastic Email - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Elastic Email overview
What is Elastic Email?
Elastic Email is a powerful, affordable email delivery platform designed to help businesses manage email campaigns and chat messages. It enables email marketing, transactional messaging, automated marketing, and two-way communication channels, making it loved by small and mid-sized businesses, startups, and e-commerce businesses.
Key aspects of Elastic Email include the Email API & SMTP, which allow developers to easily integrate email sending into their applications to send transactional messages. Email Marketing tools like a drag-and-drop editor supported by AI, smart contacts management, email automations, sign-up forms, pop-ups, and analytics to track the most important email metrics. Elastic Email also offers tools for Chat and Conversations management to keep the teams and customers aligned, thanks to live chat, team chat, and help desk features. Businesses can use various Integrations to connect their apps, shops, or platforms with top-notch email sending capabilities provided by Elastic Email.
Elastic Email is known for its flexible pricing, scalable infrastructure, and responsive 24/7 customer support via email and chat, making it a top choice for companies looking to supercharge their email communication strategy.
Key benefits of using Elastic Email
Sign-up forms, pop-ups, or WordPress plugins to help you gather new subscribers,
Modern landing pages that help you grow your business,
Powerful analytics to help you make smart decisions,
Email automation editor to help you build stronger relationships with your audience,
The #1 most cost-effective email delivery engine,
Easy integration with email API,
Reliable SMTP service,
Powerful tools to help you boost your deliverability,
A set of great 3rd party integrations.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Email Marketing
Pricing
Features
Email Spam
Elastic Email’s user interface
Elastic Email pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.8
Features
3.9
Ease of use
4.0
Customer support
3.6
Reviews sentiment
What do users say about Elastic Email?
The biggest downside is that some of the advanced features take a little extra time to fully understand, especially if you’re new to email marketing.
Select to learn more
Who uses Elastic Email?
Based on 76 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Elastic Email's key features
Most critical features, based on insights from Elastic Email users:
All Elastic Email features
Features rating:
Elastic Email alternatives
Elastic Email
Starting from
9
/user
Per month
Gmail
Starting from
No pricing info
Brevo
Starting from
No pricing info
Mailchimp
Starting from
No pricing info
Elastic Email pricing
Pricing plans
Pricing details:
User opinions about Elastic Email price and value
Value for money rating:
To see what individual users think of Elastic Email's price and value, check out the review snippets below.
Eka S.
Co-Founder
Eros Z.
tecnico commerciale
Elastic Email integrations (52)
Integrations rated by users
We looked at 76 user reviews to identify which products are mentioned as Elastic Email integrations and how users feel about them.
Integration rating: 4.8 (4)
Elastic Email support options
Typical customers
Platforms supported
Support options
Training options
Elastic Email FAQs
Elastic Email has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does Elastic Email support?
Elastic Email supports the following languages:
Arabic, English, French, German, Indonesian, Italian, Polish, Portuguese, Spanish, Turkish
Q. Does Elastic Email offer an API?
Yes, Elastic Email has an API available for use.
Q. What level of support does Elastic Email offer?
Elastic Email offers the following support options:
Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum