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ReviewInc Logo

Reputation management and customer experience software unite

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Table of Contents

ReviewInc - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

ReviewInc overview

What is ReviewInc?

ReviewInc is online reputation management and customer experience software in one dashboard. The reputation management software is designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more. Administrators can configure access permissions for team members, gain visibility into employee performance, and upload data about campaign recipients in bulk via CSV or Microsoft Excel files.

Using ReviewInc, enterprises can identify the source of negative reviews, filter business metrics based on time period, campaign type, and ratings on role-based dashboards, and create customizable review collection forms by adding brand logos and colors. Managers can receive notifications about new reviews and design custom surveys and send them to clients via email, text, or social media platforms. Supervisors can add discount coupons or offers to reward customers for leaving reviews. Businesses can also utilize the credential manager to handle login and password details for each review website.

ReviewInc facilitates integration with various third-party systems such as Zapier, Salesforce, and more. Organizations can also track return on investment (ROI) for specific marketing campaigns, embed review collection widgets into corporate websites or social media pages, and secure client information in compliance with Health Insurance Portability and Accountability Act (HIPAA) standards.

ReviewInc’s communication tools are a flexible and automated communication system that tracks every step in the customer-facing processes. With a few easy steps, create a customized customer experience to make your business shine.

Key benefits of using ReviewInc

Reviews make your business more visible on search engines, which brings in more new customers
Cities on reviews can improve local SEO
Keywords in reviews for SEO
Consistent and current reviews can drown out negative reviews and improve ratings and SEO
Improve search engine results
Improves visibility in listings (e.g. Google Maps)
A high star rating increase can lead to significant growth in your business
Drive new revenue and sales (professionals)
Reviews can improve click-through rate (website)
Improve conversions (if see testimonials)
Can Improve bottom line
Automation saves time and money vs. manual
Constructive Criticism
Reviews can help make you aware so you can fix critical issues
Reviews can increase your positive word of mouth
Highlight an employee to boost team morale
Better understand your clients' needs
A closer relationship with customers
Improve through feedback loop (custom intelligence)
Reduce marketing and advertising
Leverage earned media vs. paid media
More user-generated content for marketing
Improves your reviews and star rating
Free advertising (endorse you)
Build your brand
Social proof through others
Makes a company look trustworthy
Helps improve decision-making for potential customers
Beat out the competition

Starting price

visit website

Alternatives

ReviewInc’s user interface

Ease of use rating:

ReviewInc reviews

Overall rating

4.8

/5

35

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.28/10
Rating distribution

5

4

3

2

1

29

5

1

0

0

Pros
“They are very responsive and helpful. Thank you, [sensitive content hidden] A pleasure to work with.”
VG

Vivian G.

Client Success Manager

“Over the years, I have had the pleasure of interacting with [sensitive content hidden], Client Engagement, and she has been outstanding.”
AJ

Amberly J.

Marketing Manager

“Our client's have been thrilled with the product and the ease of use, and in just a couple of months, they have been witnessing the positive reviews come pouring in.”
MM

Matt M.

Litigation Support Specialist

Cons
“Additionally, we have had customers come in and try and haggle over prices and even threaten to give us bad reviews if we don't give them what they want.”
JH

John H.

Media Director

“There are so many options and reports, it can get a little confusing.”
DM

Dave M.

Customer Experience Manager

“I have such a hard time doing the simplest things.”
MB

Mike B.

QA and Support

Who uses ReviewInc?

Based on 35 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Accounting
Construction
Health, Wellness and Fitness
Others

Use cases

Review Management
Customer Experience
Reputation Management
Customer Service
Customer Communications Management

ReviewInc's key features

Most critical features, based on insights from ReviewInc users:

Reporting/Analytics
Third-Party integrations
NPS survey structure
Review notification
Email management
Review request

All ReviewInc features

Features rating:

Access controls/permissions
Widgets
Multi-Channel communication
Performance metrics
Customizable branding
Response management
Negative feedback management
Template management
Inbox management
Surveys & feedback
Survey/Poll management
Customer portal
Dashboard
Social media integration
Real-Time data
Real-Time analytics
Ratings/Reviews
Real-Time monitoring
Real-Time notifications
Workflow management
Question branching
Process/Workflow automation
Personalization
NPS of employees
NPS of customers
Multi-Location
Multi-Language
Multi-Channel distribution
Multi-Channel data collection
Multi-Channel campaigns
White label
Website integration
Visual analytics
Trend analysis
Text fields
Text analysis
Tagging
SSL security
Social sharing
Social promotion
Social media monitoring
SMS messaging
SEO management
Sentiment analysis
Search/Filter
Review sharing
Review monitoring
Reporting & statistics
Reminders
Real-Time reporting
Monitoring
Customer history
Customer experience management
Customer database
CRM
Content management
Competitive analysis
Communication management
Commenting/Notes
Collaboration tools
Chat/Messaging
Campaign management
Batch communications
Autoresponders
Automated responses
API
Anonymous feedback
Alerts/Notifications
Alerts/Escalation
AI/Machine learning
Activity tracking
Activity dashboard
360 degree feedback
Mobile survey
Media monitoring
Live chat
Keyword tracking
Interactive content
Interaction tracking
Hashtag tracking
Gamification
Feedback management
Event triggered actions
Engagement tracking
Email reminders
Drag & drop
Data visualization
Data import/export
Customizable templates
Customizable reports
Customizable questions
Customizable forms
Customizable fields
Customer segmentation
Customer journey mapping

ReviewInc alternatives

ReviewInc logo
visit website

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TrueReview logo
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Okendo logo
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Alchemer logo
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Starting from

55

Per month

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Customer Support

ReviewInc support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Email/Help Desk
Knowledge Base
FAQs/Forum

Training options

Live Online
Documentation
Webinars
Videos

ReviewInc FAQs

Q. Who are the typical users of ReviewInc?

ReviewInc has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does ReviewInc support?

ReviewInc supports the following languages:
Chinese (Traditional), English, French, German, Spanish


Q. Does ReviewInc support mobile devices?

ReviewInc supports the following devices:
Android, iPad, iPhone


Q. Does ReviewInc offer an API?

Yes, ReviewInc has an API available for use.


Q. What other apps does ReviewInc integrate with?

ReviewInc integrates with the following applications:
JobNimbus, eClinicalWorks, Entrust Identity as a Service, WhatsApp, Zapier, Housecall Pro, ServiceTitan, Lightspeed, Microsoft Entra ID, Veradigm EHR, Litify, Okta, ModMed, FieldRoutes, Google Maps, Facebook Business Suite, Hootsuite, Salesforce Platform, HubSpot CRM


Q. What level of support does ReviewInc offer?

ReviewInc offers the following support options:
Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum

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