Salesmsg - 2026 Pricing, Features, Reviews & Alternatives

Salesmsg is a cloud-based business texting and calling platform that enables sales, marketing, and customer support teams to send and receive two-way SMS and MMS messages, make and receive voice calls, run broadcast campaigns, and automate follow-up sequences. Accessible via web app, iOS and Android mobile apps, a Chrome extension, and natively inside CRM platforms such as HubSpot and Salesforce, Salesmsg centralizes all text and call activity within existing workflows. Flexible credit-based pricing with pay-as-you-go and subscription options scales from individual users to large enterprise teams, including healthcare organizations requiring HIPAA-compliant messaging.

The platform combines a full voice stack — Power Dialer, call queues, voicemail drops, ringless voicemail, and call transfers — with shared team inboxes featuring color-coded wait-time indicators for response prioritization. Broadcast campaigns support segmentation and conversion tracking, while multi-step drip sequences and CRM-triggered workflows automate lead nurturing without manual intervention. Workflows 2.0 provides a drag-and-drop automation builder for complex, multi-branch logic. Every conversation and call logs automatically to the CRM contact timeline, keeping all touchpoints unified. Built-in 10DLC registration, opt-out management, and HIPAA mode with AWS KMS encryption, audit logs, and session controls address compliance requirements across industries. International texting reaches 236 countries from a US or Canada number, and RCS messaging with SMS fallback extends channel coverage.

Salesmsg includes a comprehensive AI layer spanning multiple agent types. AI Agents handle inbound replies, qualify contacts, route messages, and manage broadcast replies in real time with pause-and-resume for human handoff. AI Calling Agents automate inbound and outbound calls, escalate to human agents, collect contact data, and send SMS during or after calls. An AI Booking Agent manages appointment scheduling, rescheduling, and cancellations over SMS with calendar sync. AI Qualify scores conversations and triggers actions using CRM data to surface high-value leads. The AI Texting Assistant suggests responses, rephrases drafts, adjusts tone, shortens messages, and generates conversation summaries with next-step bullet points. An AI Knowledge Base connects to uploaded files, Google Sheets, and Docs to ground agent responses in accurate, context-specific information. MCP Tools connect the account to Claude or any MCP-compatible AI agent for contact search, conversation retrieval, tagging, and message sending via plain-language commands. A public API with 500+ endpoints and OAuth2/PAT authentication supports deep custom integrations alongside 20+ native connectors including HubSpot, Salesforce, ActiveCampaign, and Pipedrive.