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HubSpot Marketing Hub logo
4.5
5.8K

All in one inbound marketing platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.4
Pros and Cons from HubSpot Marketing Hub users   
avatar
+15
A good amount of details and marketing capabilities. HubSpot has some of the best integrations I have seen with other platforms.
I am disappointed with the number of panel limits you can have with the contracted plan. The other disadvantage is that UX can be tricky at times.
HubSpot helps track, monitor and create the best content for growing my business. I have seen great strides from using this company.
Any interactions with any person who works at HubSpot. Arrogant, rude, condescending, lacking any understanding of business rules.
Lots of cool features that are quite easy to use. Great academy to learn how to take good advantage of all the features.
It's frankly disgusting that this company relies on such draconian measures as a source of revenue.
It is a basic organizer and it helps you to design perfect plans for your marketing strategy. By using this tool I saved time and increased the power of my marketing plans.
Worst experience ever with any software company.
I love the flexible nature that comes with the usage of this application and the user-friendly quality that makes it easy to read and interprete flow charts with ease.
A very strong customer support which is responsive in time ensures a stable and strong market growth. Its ability to provide a mobile app really gives my business an edge to boom.
This software supports all business sizes from small to big hence facilitating growth of the whole enterprise. A good emailing platform really makes record keeping easy and efficient.
It is my favorite CRM that I have tried. The free version is really nice and user friendly and there are more features when you upgrade.
The software has great reports and makes it easy to understand how and where you are driving leads to your business. The platform also has a very slick interface so it's easy to navigate.
I found their API really nice to work with as I had to ping pong data from our own CMS back and forth to HubSpot. Their support developer team was a great help as well.
It offers a great array of tools that are build on a solid core Platform has a fair cost with exceptional support and community.
Also, Hubspot's customer support is really amazing. You can get someone on the phone in minutes which is so important when you are trying to deliver things under a deadline.
3 days is enough to learn and understand how it's work. The value for money is good and features are great too.
Ease of use, optimal automation performances, the program is robust. It positively meets the needs of the company.
A good amount of details and marketing capabilities. HubSpot has some of the best integrations I have seen with other platforms.
I am disappointed with the number of panel limits you can have with the contracted plan. The other disadvantage is that UX can be tricky at times.
HubSpot helps track, monitor and create the best content for growing my business. I have seen great strides from using this company.
Any interactions with any person who works at HubSpot. Arrogant, rude, condescending, lacking any understanding of business rules.
Lots of cool features that are quite easy to use. Great academy to learn how to take good advantage of all the features.
It's frankly disgusting that this company relies on such draconian measures as a source of revenue.
It is a basic organizer and it helps you to design perfect plans for your marketing strategy. By using this tool I saved time and increased the power of my marketing plans.
Worst experience ever with any software company.
I love the flexible nature that comes with the usage of this application and the user-friendly quality that makes it easy to read and interprete flow charts with ease.
A very strong customer support which is responsive in time ensures a stable and strong market growth. Its ability to provide a mobile app really gives my business an edge to boom.
This software supports all business sizes from small to big hence facilitating growth of the whole enterprise. A good emailing platform really makes record keeping easy and efficient.
It is my favorite CRM that I have tried. The free version is really nice and user friendly and there are more features when you upgrade.
The software has great reports and makes it easy to understand how and where you are driving leads to your business. The platform also has a very slick interface so it's easy to navigate.
I found their API really nice to work with as I had to ping pong data from our own CMS back and forth to HubSpot. Their support developer team was a great help as well.
It offers a great array of tools that are build on a solid core Platform has a fair cost with exceptional support and community.
Also, Hubspot's customer support is really amazing. You can get someone on the phone in minutes which is so important when you are trying to deliver things under a deadline.
3 days is enough to learn and understand how it's work. The value for money is good and features are great too.
Ease of use, optimal automation performances, the program is robust. It positively meets the needs of the company.
A good amount of details and marketing capabilities. HubSpot has some of the best integrations I have seen with other platforms.
I am disappointed with the number of panel limits you can have with the contracted plan. The other disadvantage is that UX can be tricky at times.
HubSpot helps track, monitor and create the best content for growing my business. I have seen great strides from using this company.
Any interactions with any person who works at HubSpot. Arrogant, rude, condescending, lacking any understanding of business rules.
Lots of cool features that are quite easy to use. Great academy to learn how to take good advantage of all the features.
It's frankly disgusting that this company relies on such draconian measures as a source of revenue.
It is a basic organizer and it helps you to design perfect plans for your marketing strategy. By using this tool I saved time and increased the power of my marketing plans.
Worst experience ever with any software company.
I love the flexible nature that comes with the usage of this application and the user-friendly quality that makes it easy to read and interprete flow charts with ease.
A very strong customer support which is responsive in time ensures a stable and strong market growth. Its ability to provide a mobile app really gives my business an edge to boom.
This software supports all business sizes from small to big hence facilitating growth of the whole enterprise. A good emailing platform really makes record keeping easy and efficient.
It is my favorite CRM that I have tried. The free version is really nice and user friendly and there are more features when you upgrade.
The software has great reports and makes it easy to understand how and where you are driving leads to your business. The platform also has a very slick interface so it's easy to navigate.
I found their API really nice to work with as I had to ping pong data from our own CMS back and forth to HubSpot. Their support developer team was a great help as well.
It offers a great array of tools that are build on a solid core Platform has a fair cost with exceptional support and community.
Also, Hubspot's customer support is really amazing. You can get someone on the phone in minutes which is so important when you are trying to deliver things under a deadline.
3 days is enough to learn and understand how it's work. The value for money is good and features are great too.
Ease of use, optimal automation performances, the program is robust. It positively meets the needs of the company.
Salesforce Marketing Cloud logo
4.2
481

Stand out in Your Customer's Inbox

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    3.8
    Features
    4.3
    Customer support
    3.9
Pros and Cons from Salesforce Marketing Cloud users   
+15
Encourages cross-team communications. Great support from the vendor, and strong community of users and third-party integrators.
The price, the user experience, the lack of multibrand use. When I threatened to take my business elsewhere we had one call with the VP but then he stopped responding to calls and emails.
Was quite easy to understand for novice and navigate around and had easy to use and useful automated marketing features that made reaching a large audience seamlessly easy.
It felt like they were just as fed up with this crap tool as we are. Although they didn't say it, I think one of our key employees quit over the frustration of dealing with marketing cloud.
We use salesforce daily to engage with customers on a daily basis. It has been very helpful in managing customer journeys, sending and preparing emails, and getting good reporting.
Not all pending sends will list themselves under "Pending Sends," so that has caused some issues with accidentally sending the same email to the same list more than once.
It had a good native integration with Litmus. I liked the reporting feature that visually showed where users where clicking in an email.
The customer service and sales team was probably the worst I've seen from an enterprise product. Even though it's owned by Salesforce, it isn't as well integrated as Marketo.
Its very user friendly when you need to build assets with less time. I think those who have a more B2C business marketing model will find this more beneficial with the 1:1 ratio for personalization.
Further, the e-newsletters don't cooperate with Outlook, which is frustrating since both are Microsoft products.
Salesforce offers a big eco-system with lots of functionalities and a good customer overview.
Also opening a ticket with customer support is a pain, especially if you don't have a Salesforce login (I've tried both with and without.).
You are able to view and respond to emails from all of your coworkers which helps with workload management.
The e-newsletter design function is nearly useless unless you can code HTML, and the preview emails you see never match what ends up in your inbox.
The Journey Building feature is incredible for this. This also allows you to set triggers and make intelligent automation decisions.
Steep learning curve, Poor Customer service, Fairly expensive for most of the users.
Love what the product is capable of doing. But it takes a significant amount of time and money beyond the cost of the product to set it up and maintain it.
For a small business I'd HIGHLY recommend going with something else.
Encourages cross-team communications. Great support from the vendor, and strong community of users and third-party integrators.
The price, the user experience, the lack of multibrand use. When I threatened to take my business elsewhere we had one call with the VP but then he stopped responding to calls and emails.
Was quite easy to understand for novice and navigate around and had easy to use and useful automated marketing features that made reaching a large audience seamlessly easy.
It felt like they were just as fed up with this crap tool as we are. Although they didn't say it, I think one of our key employees quit over the frustration of dealing with marketing cloud.
We use salesforce daily to engage with customers on a daily basis. It has been very helpful in managing customer journeys, sending and preparing emails, and getting good reporting.
Not all pending sends will list themselves under "Pending Sends," so that has caused some issues with accidentally sending the same email to the same list more than once.
It had a good native integration with Litmus. I liked the reporting feature that visually showed where users where clicking in an email.
The customer service and sales team was probably the worst I've seen from an enterprise product. Even though it's owned by Salesforce, it isn't as well integrated as Marketo.
Its very user friendly when you need to build assets with less time. I think those who have a more B2C business marketing model will find this more beneficial with the 1:1 ratio for personalization.
Further, the e-newsletters don't cooperate with Outlook, which is frustrating since both are Microsoft products.
Salesforce offers a big eco-system with lots of functionalities and a good customer overview.
Also opening a ticket with customer support is a pain, especially if you don't have a Salesforce login (I've tried both with and without.).
You are able to view and respond to emails from all of your coworkers which helps with workload management.
The e-newsletter design function is nearly useless unless you can code HTML, and the preview emails you see never match what ends up in your inbox.
The Journey Building feature is incredible for this. This also allows you to set triggers and make intelligent automation decisions.
Steep learning curve, Poor Customer service, Fairly expensive for most of the users.
Love what the product is capable of doing. But it takes a significant amount of time and money beyond the cost of the product to set it up and maintain it.
For a small business I'd HIGHLY recommend going with something else.
Encourages cross-team communications. Great support from the vendor, and strong community of users and third-party integrators.
The price, the user experience, the lack of multibrand use. When I threatened to take my business elsewhere we had one call with the VP but then he stopped responding to calls and emails.
Was quite easy to understand for novice and navigate around and had easy to use and useful automated marketing features that made reaching a large audience seamlessly easy.
It felt like they were just as fed up with this crap tool as we are. Although they didn't say it, I think one of our key employees quit over the frustration of dealing with marketing cloud.
We use salesforce daily to engage with customers on a daily basis. It has been very helpful in managing customer journeys, sending and preparing emails, and getting good reporting.
Not all pending sends will list themselves under "Pending Sends," so that has caused some issues with accidentally sending the same email to the same list more than once.
It had a good native integration with Litmus. I liked the reporting feature that visually showed where users where clicking in an email.
The customer service and sales team was probably the worst I've seen from an enterprise product. Even though it's owned by Salesforce, it isn't as well integrated as Marketo.
Its very user friendly when you need to build assets with less time. I think those who have a more B2C business marketing model will find this more beneficial with the 1:1 ratio for personalization.
Further, the e-newsletters don't cooperate with Outlook, which is frustrating since both are Microsoft products.
Salesforce offers a big eco-system with lots of functionalities and a good customer overview.
Also opening a ticket with customer support is a pain, especially if you don't have a Salesforce login (I've tried both with and without.).
You are able to view and respond to emails from all of your coworkers which helps with workload management.
The e-newsletter design function is nearly useless unless you can code HTML, and the preview emails you see never match what ends up in your inbox.
The Journey Building feature is incredible for this. This also allows you to set triggers and make intelligent automation decisions.
Steep learning curve, Poor Customer service, Fairly expensive for most of the users.
Love what the product is capable of doing. But it takes a significant amount of time and money beyond the cost of the product to set it up and maintain it.
For a small business I'd HIGHLY recommend going with something else.
Mailchimp logo
4.5
16.8K

Email and advertising marketing automation platform

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Mailchimp users   
avatar
+15
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.